Business
Did you pay H&R Block for tax help? You may be getting a refund
As Californians do their taxes for 2023, an estimated 70% could qualify for free help online to prepare and file their federal returns. But in the past, only a small percentage of them have taken advantage of these services.
State and local officials have long blamed the lack of participation on two leading tax-preparation companies, Intuit (maker of TurboTax) and H&R Block, and have sued both of them for misleading the public about the free offerings. On Monday, the Los Angeles city attorney’s office announced that H&R Block had agreed to settle the city’s lawsuit and repay customers as much as $1.6 million.
The announcement follows the $141-million settlement that 51 state attorneys general struck with Intuit in 2022. TurboTax customers were reimbursed last year; now it’s H&R Block customers’ turn.
“With tax filing season starting today, this settlement is a reminder that millions of taxpayers are eligible to file their federal tax returns free of charge,” City Atty. Hydee Feldstein Soto said in a statement. “I am pleased to be able to return $1.6 million to people who shouldn’t have paid for a free service.”
H&R Block’s chief legal officer, Dara Redler, said in a statement that the tax preparing company was also “pleased to be able to resolve this matter.”
Here’s what you need to know about the H&R Block settlement, who’ll be eligible for a payments, when the payments will be made and what alternatives are available to the free services offered by H&R Block and Intuit.
What was the lawsuit about?
As with the Intuit lawsuit, the dispute with H&R Block centered on the company offering two free tax-filing products. One was a free, entry-level version of H&R Block’s paid service, the other was H&R Block’s version of the IRS Free File service.
The key difference is that Free File is available to anyone who earns less than the income limit set every year by the IRS, regardless of how they earned their money, while H&R Block’s entry-level service is mainly for wage earners with very simple returns. People who tried to use H&R Block’s free service with more complicated returns — for example, those with income from gig work or other forms of subcontracting — were told they needed to upgrade to the company’s paid service, even if they qualified to use Free File, the city’s lawsuit alleged.
H&R Block denied any wrongdoing, but agreed to the settlement “to avoid the time, expense, and uncertainty of litigation,” the stipulated judgment states.
Who is covered by the settlement?
The settlement applies to Californians who paid H&R Block to prepare and file their returns online from May 6, 2015, to Oct. 31, 2020, despite being qualified for free help under the IRS Free File program.
There’s a caveat, though — the settlement applies just to people who signed up for H&R Block’s free entry-level service and were steered to its paid product. Anyone who used H&R Block’s version of Free File in a previous year is not entitled to a payment.
Free File is available to only people whose adjusted gross income — that is, income minus certain deductions, including retirement savings contributions and student loan interest payments — is under the cap set by the IRS, which rises annually with inflation. For 2020, the limit was $72,000.
According to the California attorney general’s office, 70% of the U.S. residents who file tax returns were eligible to use Free File for their 2020 taxes, but less than 3% did.
How much will the settlement pay?
The amount isn’t specified in the settlement. Instead, it will depend on how many of the eligible recipients respond to the settlement offer, and how many times they used H&R Block’s paid service. The more people who respond, the smaller the amount will be.
According to the city attorney’s office, there are 76,212 Californians eligible for restitution. If they all respond to the offer, they will receive at least $18.89 per use of H&R Block’s paid service.
What do you have to do to obtain a payment?
Just reply to an email. Under the settlement, H&R Block is supposed to identify which of its customers are eligible for a payment. The company will then turn over the customers’ names and addresses (mail and email) to the settlement administrator, who will send them an email asking how they would like to receive their share of the fund.
Here’s another caveat: You won’t be able to collect your payment in cash or by check. Instead, you’ll have to receive the money electronically through a service such as Venmo, PayPal or Zelle.
When will the payments be made?
Under the settlement, which was signed Friday, H&R Block has three weeks to name an administrator, whose costs will be covered by the company, not the settlement fund. The administrator will then have 44 days to email the people who are eligible for payment.
Once the administrator receives your reply, it will have 30 days to make your payment. So if you respond quickly to the administrator’s email, you should get it by mid-April.
What alternatives are there for filing your tax return for free?
Both H&R Block and Intuit stopped participating in the IRS Free File program. But both continue to offer free versions of their paid software to people with simple returns.
Eight online tax-preparation companies participate in Free File, providing free help to taxpayers whose adjusted gross income was $79,000 or less in 2023.
This year, the IRS is offering its own free, in-house tax preparation and filing service called Direct File for people with simple returns, competing with the free services from Intuit and H&R Block. It was launched Monday on an invitation-only basis, though, and won’t be widely available until later in the tax-filing season.
The AARP Foundation Tax-Aide and the IRS-sponsored Volunteer Income Tax Assistance program can connect you to a volunteer tax preparer who will file your tax return for you or help you do it yourself, at no charge to you. These services provide tax preparation or guidance only to low- and moderate-income taxpayers who meet the income limits, or who have disabilities or limited English proficiency.
Several of the participants in Free File also offer free help preparing and filing California returns. And the state Franchise Tax Board offers qualified taxpayers the ability to file their returns for free online through a service called CalFile.
A gig drivers organization filed a lawsuit against Uber, alleging the company violated their rights by not providing a sufficient appeals process for deactivated accounts.
The lawsuit was announced Monday during a news conference by Rideshare Drivers United, an independent organization that represents more than 20,000 app-based drivers in California.
The organization, represented by attorney Shannon Liss-Riordan, said thousands of drivers have been terminated with little to no explanation, many of whom had worked as drivers for years and had high ratings.
“Drivers want to stand up for themselves and for basic fairness, and we can’t when there is no fair appeals process,” said Jason Munderloh, the chairman of the organization’s Bay Area chapter.
The lawsuit is the latest in a long battle between drivers and major ride-hailing service companies. Uber, a frequent target of lawsuits, has often faced claims of labor violations and vehicle collisions.
The tension could reach the November ballot, as the ride-hailing giant attempts to curb the laundry list of legal action. Uber is advocating for legislation that could cap how much attorneys can earn in vehicle collision cases.
Rideshare Drivers United said Monday that Uber is violating Proposition 22, which passed in 2020 and was upheld by the state Supreme Court in 2024. The legislation was a win for gig economy companies, allowing them to classify drivers as independent contractors rather than employees, provided certain requirements are met.
Uber is violating a clause in the proposition that requires the company to provide an appeals process for drivers who are terminated, the organization said.
“Uber has had six years of hiding behind Prop. 22 on issues favorable to it and ignored the law when it seemed inconvenient,” Munderloh said.
The lawsuit seeks a statewide judgment that Uber has failed to comply with Proposition 22, along with an opportunity for the thousands of deactivated drivers to appeal their terminations. The suit also seeks reactivation and back pay for drivers who were unfairly terminated.
Uber denied the claims in the lawsuit and reaffirmed that it offers a clear appeals process, in compliance with Proposition 22, a spokesperson told The Times.
“This is a baseless lawsuit by an opportunistic trial lawyer seeking to overturn Proposition 22 and the will of California voters,” the spokesperson said. “We’ll fight this publicity stunt in court while continuing to strengthen drivers’ voice on the platform.”
The company posted on a blog Friday that details its termination and appeals process. Every deactivated driver is given a reason for termination and offered a review process for more information. Drivers can then appeal, and the appeal is evaluated by a real person, according to the website.
Rirdeshare Drivers United said drivers are often terminated for vague reasons and are met with endless automated chatbots when inquiring about their terminations.
Drivers who request an appeal are either automatically denied or given the runaround without being offered an actual appeals process, Liss-Riordan said.
Devins Baker had given about 18,000 rides for Uber in eight years and boasted a 4.96 rating when his account was unexpectedly terminated just before Christmas in 2024. An automated message from the company claimed Baker had driven recklessly and offered no other information, he said.
He wasn’t told what resulted in his termination, but said that during his last ride, he had to drive defensively to avoid crashing into a vehicle that was merging recklessly on the freeway.
Baker had to hit the brakes to avoid the collision, and the passenger, who wasn’t wearing a seat belt, fell off the seat.
Baker was not offered a chance to appeal, he said.
Proposition 22 carved out a new classification for gig economy workers, affording them limited benefits, but not the rights granted to full-fledged employees.
The legislation received strong financial backing from Uber.
A group of drivers challenged Proposition 20 in 2024, claiming the law is unconstitutional because it interferes with the state Legislature’s authority to provide workers’ compensation protections to drivers. Their claims were ultimately rejected by the state’s highest court.
Ride-hail drivers have long raised concerns about low wages, minimal workplace protections and exploitative practices.
More recently, they have grappled with rising gas prices amid the war in the Middle East, which has driven some away from the ride-hailing business.
“The pay is not good in the first place. We do what we can to create a solid framework for ourselves and our families,” said Munderloh, who works as a part-time Uber driver. “It’s hard enough with how little they pay us, and then even that is taken away.”
Various gig companies, including Uber, Lyft and DoorDash, have said Proposition 22 is a crucial component of their businesses and threatened to shut down in the state if the proposition were struck down. These companies poured hundreds of millions of dollars into a campaign to sway voters on the proposition.
When Infowars, the website founded by the right-wing conspiracist Alex Jones, came up for sale two years ago, an unlikely suitor stepped up. The Onion, a satirical news outlet, planned to convert the site into a parody of itself.
That sale was scuttled by a bankruptcy court. Now, The Onion has re-emerged with a new plan: licensing the website from Gregory Milligan, the court-appointed manager of the site.
On Monday, Mr. Milligan asked Maya Guerra Gamble, a judge in Texas’ Travis County District Court overseeing the disposition of Infowars, to approve that licensing agreement in a court filing. Under the terms, The Onion’s parent company, Global Tetrahedron, would pay $81,000 a month to license Infowars.com and its associated intellectual property — such as its name — for an initial six months, with an option to renew for another six months.
The licensing deal has been agreed to by The Onion and the court-appointed administrator. But it is not effective until Judge Guerra Gamble approves it, and Mr. Jones could appeal any ruling. That means the fate of Infowars remains in limbo until the court rules, probably sometime in the next two weeks. Mr. Jones continues to operate Infowars.com and host its weekday program, “The Alex Jones Show.”
Mr. Jones had no immediate comment.
The battle over Infowars has been a long and fraught saga, and Mr. Jones — a notorious peddler of lies and invective — has used his bully pulpit for more than a year to crusade against The Onion’s efforts to take over the platform. The site is in limbo because of a series of defamation lawsuits against Mr. Jones filed by families of victims of the mass shooting in 2012 at Sandy Hook Elementary School in Connecticut, which Mr. Jones falsely claimed was a hoax.
People who believed his lies that the shooting was staged subjected the families to years of online abuse, harassment and death threats.
In 2018, the families of two Sandy Hook victims sued Mr. Jones for defamation in Texas, where Infowars is based, and relatives of eight other victims sued him in Connecticut. In 2022, a jury in Texas awarded the parents of one victim $50 million.
Mr. Jones declared bankruptcy later that year. A trial pitting him against the parents of a second victim was delayed indefinitely by that move. Later that year, a jury awarded the families and a former law enforcement official who sued Mr. Jones in Connecticut a total of $1.4 billion.
Mr. Jones appealed the Connecticut verdict, the largest defamation award in history, all the way to the U.S. Supreme Court. In October, the justices declined to hear the case.
To help satisfy Mr. Jones’s debts to the Sandy Hook families and other creditors, Judge Christopher Lopez of U.S. Bankruptcy Court ordered in mid-2024 that a court-appointed trustee sell off equipment, intellectual property and other assets owned by Free Speech Systems, Infowars’ parent company.
In late 2024, a sealed-bid silent auction drew only two contenders: The Onion’s parent and a company associated with Mr. Jones. The trustee and the families chose The Onion’s bid, despite its potential to yield less cash than the rival company’s. Mr. Jones and his lawyers cried foul, and Judge Lopez intervened, saying that the process was opaque and that The Onion’s bid was not obviously superior. He rejected plans for a do-over of the auction, instead directing the families to seek a liquidation through Judge Guerra Gamble’s court in Texas, where the first defamation case was heard and won.
In August, Judge Guerra Gamble ruled that a court-appointed administrator would take over and sell Infowars’ assets, reopening the door to The Onion. “We’re working on it,” Ben Collins, the chief executive of Global Tetrahedron, wrote on social media on the same day as Judge Guerra Gamble’s ruling.
The Onion’s proposal, worth $486,000 in its initial six-month term, does little to satisfy the enormous damages awarded to the Sandy Hook families. The families have been fighting to collect since Mr. Jones filed for personal and business bankruptcy. Mr. Jones is expected to lose access to his studio and equipment as part of the deal, Mr. Collins said.
The Onion plans to turn Infowars into a comedy site with satirical echoes of the fringe conspiracy theories that Mr. Jones is known for. Tim Heidecker, one of the comedians behind “Tim and Eric Awesome Show, Great Job!” on Cartoon Network’s Adult Swim, has been hired to serve as “creative director of Infowars.” He said he initially planned to parody Mr. Jones’s “whole modus operandi.”
Mr. Heidecker has been working on his impression of Mr. Jones. But eventually, when that joke gets old, Mr. Heidecker hopes to turn Infowars into a destination for independent and experimental comedy, he said.
“I just thought it would be just a beautiful joke if we could take this pretty toxic, negative, destructive force of Infowars and rebrand it as this beautiful place for our creativity,” Mr. Heidecker said in an interview. During a recent trip to Philadelphia, he traveled to the Liberty Bell to film a video in character as the new creative director of Infowars.
“The goal for the families we represent has always been to prevent Alex Jones from being able to cause harm at scale, the way he did against them,” said Chris Mattei, the lawyer who argued the Connecticut families’ case in court. The deal with The Onion promises “to significantly degrade his power to do that.”
The Onion also plans to sell merchandise and share the proceeds with the Sandy Hook families.
“We are excited to lie constantly for cold, hard cash, but this time in a cool way, and we’ll make sure some of it gets back to the families,” Mr. Collins said.
While broadcast programming is “out of my lane,” Mr. Mattei said, “satire and humor can be universal. If their programming can be of interest to Jones’s former audience, and help bring them out of the dark, that would be wonderful.”
In the meantime, the company has been filming satirical videos in antipation of the court’s ruling. One of them features a fictional anchor from the satirical Onion News Network, “Jim Haggerty,” who defects from the mainstream media to become a conspiracy monger. He will be played by the actor Brad Holbrook.
“For 35 years, I was part of the problem,” Mr. Haggerty intoned in a dramatic trailer released by The Onion. “But now, I’m free of my corporate shackles, and my only business is freedom.”
Apple, one of the world’s most valuable companies, is getting a new chief executive, marking a new chapter in the story of what has become arguably the most influential company in consumer technology.
The Cupertino, Calif., smartphone maker said Monday that John Ternus, senior vice president of hardware engineering, will become Apple’s chief executive on Sept. 1.
Tim Cook, who has served as chief executive for roughly 15 years, will become executive chairman of the company’s board of directors, the company said. He was long expected to step down soon.
Under Cook’s leadership, Apple’s market capitalization grew to $4 trillion from about $350 billion, according to the company. Its revenue ballooned from $108 billion in fiscal year 2011 to more than $416 billion in fiscal year 2025.
Apple also expanded its business under Cook’s tenure, including its presence in entertainment with Apple TV and Apple Music. People also use other services such as Apple Pay and iCloud to store their photos, videos and other content.
The leadership transition marks a new era for Apple, which turned 50 years old in April. The company has revolutionized technology, selling popular consumer electronics including iPhones and smartwatches.
But the company has lagged behind as its rivals such as OpenAI, Google, Meta and more move quickly to dominate the artificial intelligence race. It has also had to grapple with tariffs and criticism for manufacturing its products in other countries, such as China and India, during President Trump’s second term.
“These will be big shoes to fill and the timing of Cook exiting stage left as CEO could make sense but also creates questions. Apple is making a major transition on its AI strategy, and longtime CEO and legendary Cook leaving now is a surprise,” Dan Ives, an analyst with Wedbush Securities, said in a statement.
In a statement, Cook expressed gratitude for his time leading Apple. The 65-year-old succeeded chief executive and co-founder Steve Jobs in 2011 after he passed away from pancreatic cancer.
“John Ternus has the mind of an engineer, the soul of an innovator, and the heart to lead with integrity and with honor,” Cook said in a statement. “He is a visionary whose contributions to Apple over 25 years are already too numerous to count, and he is without question the right person to lead Apple into the future.”
Ternus was widely expected to be next in line as chief executive.
In a statement, he said he’s worked at Apple for nearly his entire career, including under Jobs. He described Cook, who will work with him during the transition, as his mentor.
“I am humbled to step into this role, and I promise to lead with the values and vision that have come to define this special place for half a century,” Ternus said in a statement.
Ternus has served as Apple’s senior vice president of hardware engineering since 2021, working on new products such as the iPad and AirPods. Before that role, he was on Apple’s product design team in 2001 before becoming vice president of hardware engineering in 2013, according to the company.
“Ternus’s work on Mac has helped the category become more powerful and more popular globally than at any time in its 40-year history,” Apple said in its news release about the transition.
In the fiscal year ending in September, Apple reported revenue of $416 billion and a net income of $112 billion. Worldwide, there are more than 2.5 billion active Apple devices.
Apple’s stock was down less than 1% in early after-hours trading, changing hands at around $271 a share.
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