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Hawaii’s Tourist Deportation: What Hundreds Of Visitor Comments Revealed

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Hawaii’s Tourist Deportation: What Hundreds Of Visitor Comments Revealed


Two German travelers came to Hawaii seeking sun, sand, and spontaneous adventure. What they found instead was handcuffs, a detention center, and deportation from the U.S.—a story that, since we were the first U.S. outlet to report it, has now made headlines around the world.

But the story that unfolded in our comment section is where the real fallout lives, offering insight and emotion no one else came close to capturing. It’s for that reason Beat of Hawaii was just interviewed by CBS News Los Angeles affiliate KNX to discuss the global fallout from the deportation case and what it means for Hawaii tourism.

New revelations from Germany.

The original article detailed how 18-year-old Maria and 19-year-old Charlotte arrived from New Zealand, planning to backpack across Hawaii and the U.S. mainland. But new reporting from Germany’s Ostsee-Zeitung—a respected regional paper in their hometown of Rostock—adds critical context.

According to that newspaper, after hours of questioning in a Honolulu back room, the young women were escorted—without being told their destination—to what turned out to be a deportation jail. There, they were strip-searched, issued green prison uniforms, and held overnight in a shared cell with other detainees. They were ultimately returned not to Germany, but to Japan at their request.

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The women told that publication they had proof of funds, a valid ESTA, and a booked return flight from the mainland. What they lacked was a pre-booked Hawaii itinerary—still standard for at least some young backpackers, but flagged as suspicious by U.S. border officials.

Additional details just shared in a German magazine further challenge some assumptions. According to that report, the travelers had booked lodging for their initial Hawaii nights, showed bank statements to officials, were already enrolled in university for the upcoming term, and held tickets to California to visit family. They also claimed the interrogation transcript misquoted them—changing “travel and visit family” into “work for accommodation and pocket money.”

According to U.S. Customs and Border Protection, the travelers were denied entry—not deported—based on suspicions they intended to work illegally during their stay. Officials cited their lack of pre-booked accommodations for a five-week trip as contributing to those concerns. CBP emphasized that while the travelers held valid ESTA travel authorization, such approval does not guarantee entry, which is ultimately determined by border officials at the port of arrival, in this case Honolulu.

Shock, sympathy, anger, and something deeper.

The hundreds of comments we received showed just how strongly readers around the world reacted—and how far-reaching the implications of this story may be.

Many expressed disbelief that two young tourists from a wealthy European country could be treated so harshly. Tim H wrote, “It’s difficult to imagine what national security threat was perceived by CBP from these two young women.”

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Marie added, “I traveled to the US 10 years ago, and it was already exactly like this. The arrogance and rudeness of US Border staff always stunned me.”

Rhonda C said, “It’s heartbreaking to see the damage the current US administration is doing to one of our favorite places to visit—Hawaii. It’s definitely not the Aloha spirit that envelops Hawaii in normal times.”

But not everyone agreed. Jonas L, writing from the EU, defended the process: “These rules have been in place for decades…If this was 1998 or 2005, the same thing would have happened.”

He noted that during his recent trip to the U.S., having a clear itinerary and documentation made for a smooth experience.

Others, including regular commenter Kyle S, questioned why anyone would travel without a plan at all: “Who on Earth goes to a foreign country that doesn’t speak your native language without booking hotels?”

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For some, the reaction wasn’t about cruelty or injustice, but about the enforcement of long-standing travel norms.

Rather than finding consensus, the comments revealed just how divided people are—not only about what happened in Honolulu, but about what kind of travel feels safe, fair, and possible in the United States right now.

“We’re not coming anymore” – Hawaii travel plans canceled.

While the national media focused on the political flashpoints, our readers zeroed in on something else entirely: canceled Hawaii trips, second thoughts, and lingering sadness about this special place that many had always dreamed of visiting.

Rhonda C shared, “We have cancelled our annual month-long visit this year—mostly out of protest, but also because of the growing unease.” Loes added, “Visiting Hawaii has been on my bucket list for over 40 years. It no longer is.”

Across hundreds of comments, one thing stood out—no one said this made them more eager to visit Hawaii. And with Hawaii’s economy still reliant on international visitors, particularly from Japan, Canada, Australia, and Europe, stories like this risk creating lasting reputational damage.

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How a country divided looked towards Hawaii.

The comments also highlighted how deeply split the public is on this issue, among others. Alice L, focused on the treatment: “If they don’t want them to enter the U.S., just let them wait at the airport. No need to humiliate.”

Another reader, Adrian, offered a more personal take: “I used to visit several times a year for work or holidays, and I have a deep love of your country. At the moment, I don’t think I will ever return. I prefer to remember it the way it was.”

In contrast, Mike C pushed back: “If it were rampant, don’t you think you would have heard more? If you don’t like Trump and don’t want to visit, that is fine.”

Hawaii Travel dreams meet border rules.

At the heart of this story is more than just policy—it’s a culture clash. In much of the world, especially Europe, spontaneous, long-term travel appears to remain a rite of passage. Booking lodging as you go may still be a common practice for some. In the U.S., that same behavior can now appear risky, however.

“These girls were circumnavigating the globe,” wrote Thomas H. “Young, curious, from a wealthy country—not fitting the ‘burden on paradise’ profile.”

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And yet, under the U.S. security lens, border officials often default to caution—even at the cost of public goodwill.

Does Hawaii send mixed signals?

Hawaii welcomes the world with a smile in its ads—but for at least these travelers, that greeting ended at immigration. Cheryl asked, “What happened to aloha?” while Niles questioned, “No one should be strip-searched and jailed for visiting Hawaii without a hotel reservation.”

For a state that depends on tourism for more than one-quarter of its economy, incidents like this, so widely disseminated, quietly undermine the image Hawaii works hard to project. Some readers said they now see a contradiction between Hawaii’s warm, welcoming exterior and the cold reality that these international visitors faced on arrival. Others pointed out that even if the policies are federal, the perception sticks to Hawaii—and that matters.

A lasting impact is still unfolding.

Since publishing our original article nearly two weeks ago, we have continued to receive more comments—many thoughtful, some heartbreaking, and a good number too toxic in either direction to publish. They came from across the globe, from seasoned Hawaii travelers and first-time visitors alike. Hawaii always strikes a cord and this remains true now.

The story may have started with two young women and a denied entry. But the fallout continues—with Hawaii’s image, its economy, and the way the world perceives travel to the islands and the U.S. all on the line.

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Has this changed how you see Hawaii travel? Will you still visit? Let us know.

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Hawaii Island asks for the public’s assistance finding elderly woman, Jacquelyn Glenn

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Hawaii Island asks for the public’s assistance finding elderly woman, Jacquelyn Glenn


HONOLULU (HawaiiNewsNow) – Hawaii Island police are renewing their request for the public’s assistance in locating 82-year-old Jacquelyn Glenn of Kailua-Kona, who was reported missing by her family.

Police said she is considered endangered due to her age.

Glenn was last seen on Friday, Dec. 5, around 6:37 a.m., on the 75-200 block of Nani Kailua Dr. in Kailua-Kona.

She was wearing a peach-colored shirt, blue denim jeans, and black tennis shoes. She reportedly mentioned going to Hilo with friends, but did not say when she planned to return.

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She is described as 5′6″, 125 Ibs, with curly grey hair and brown eyes.

Police ask anyone with information on the whereabouts of Jacquelyn Glenn to call the Hawaii Police Department’s non-emergency line at (808) 935-3311.



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Hawaii gets nearly $190 million for rural health care | Honolulu Star-Advertiser

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Hawaii gets nearly 0 million for rural health care | Honolulu Star-Advertiser




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Hawaiian announces $600 million airport, wide-body upgrades | Honolulu Star-Advertiser

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Hawaiian announces 0 million airport, wide-body upgrades | Honolulu Star-Advertiser


COURTESY HAWAIIAN AIRLINES

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Hawaiian Airlines today announced an investment of more than $600 million over five years to improve airport passenger areas across the state and interior upgrades to widebody aircraft.

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Hawaiian Airlines CEO Diana Birkett Rakow told the Honolulu Star-Advertiser ahead of today’s announcement at Daniel K. Inouye International Airport that other improvements will include better apps, a better website that will make it easier for passengers to change flights, among other things that also include better integration with Alaska Airlines, which acquired Hawaiian in 2024, making it a subsidiary of Alaska Air Group.

“We have pushed a lot of change through the system for the last couple of months,” Rakow said. “We’re working on integrating our ticketing systems because right now we’re on two separate ticketing systems that don’t talk to each other.”

After late April, she said, booking on the shared Alaska Air and Hawaiian Air ticketing system “will be much more seamless.”

In announcing the renovations and changes, Hawaiian pledged “a significantly smoother guest experience … once Hawaiian Airlines and Alaska Airlines share the same passenger service system and Hawaiian Airlines joins the oneworld alliance, both scheduled for late April.”

Right now, Rakow acknowledged, “unfortunately there is some friction.”

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“There’s been so many changes and all of that friction is really painful,” she said. “We are committed to making sure we are addressing the issues. … We are certainly not perfect, but we are committed to working together. … Really, after April, it is going to improve significantly.”

Each island airport also will see renovated lobbies and gates designed to increase comfort, provide better seating and amenities such as improved power charging.

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Daniel K. Inouye International also will get a new 10,600-square-foot lounge at the entrance of the Mauka Concourse in Terminal 1.

And starting in 2028, Hawaiian’s wide-body Airbus A330s will get new seats, carpets, lighting, business class suites, a Bluetooth-enabled in-flight entertainment system with high-definition screens and free Starlink Wi-Fi.

Gov. Josh Green said in a statement ahead of today’s announcement that, “Hawaiian Airlines’ investment is exactly the kind of long-term commitment Hawaiʻi needs. Modern, welcoming airports improve the experience for residents and visitors alike, strengthen our economy and keep Hawaiʻi competitive as a global destination. We appreciate Hawaiian Airlines’ partnership in advancing workforce development, regenerative tourism, clean energy, and community programs that reflect the values of our islands.”

The New Year began with a .75% increase in Hawaii’s Transient Accommodations Tax that will help the state fight climate change.

Rakow said that Hawaiian is working to better inform inbound passengers about how to respect Hawaii’s culture and environment.

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Hawaiian said it will continue to support “programs promoting regenerative tourism, culture and conservation.”

The airline also said it will fund grants to nonprofit organizations “promoting cultural programs, environmental preservation, and perpetuation of native Hawaiian art and language through the Alaska Airlines | Hawaiian Airlines Foundation.”




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