Denver, CO
Denver's non-emergency number gets an automated operator
DENVER — People calling the Denver Police Department’s non-emergency number will be greeted by an automated operator instead of a live human come Thursday, the city announced Wednesday.
Callers into the non-emergency line, which is 720-913-2000, will be able to tell the interactive voice response (IVR) system what they need assistance with, and they will be routed to the appropriate city entity, person, or information, according to a news release.
Calls to 911 will still be handled by humans.
“This IVR represents the continued commitment of Denver 9-1-1 to leverage modern technology to better serve our community, upgrading a legacy system that has not changed in decades,” said 9-1-1 Director Andrew Dameron in a news release.
Officials said callers to the non-emergency line will still be able to talk to a real person by requesting a live operator. The computer will also transfer calls to a live person if the system does not understand what a caller says or cannot assist with the request.
The city said the new IVR system was launched to better handle the nearly 1 million calls the service receives yearly.
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DENVER (KDVR) — Denver police are investigating a hit-and-run crash involving a motorcycle on Tuesday evening.
The Denver Police Department reported that the crash also involved a motorist and happened at East 9th Avenue and Colorado Boulevard.
The motorcyclist was taken to the hospital with serious injuries.
Police did not release any description of the suspect vehicle.
Denver police said drivers should expect delays in the area.
This is developing news.
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HOUSTON COUNTY, Ga. (WGXA) — A woman accused of murder at Houston Lake Apartments back in March has returned to Middle Georgia after her arrest in Denver.
27-year-old Tylar Oglesby of Warner Robins is now in custody in Houston County for her alleged role in the shooting death of Diandre Oates at Houston Lake Apartments on the night of March 12.
MIDDLE GEORGIA CRIME | Incident report reveals new details on human remains found in a west Macon creek
Officers on the scene found Oates with a gunshot wound behind the 1700 building, and he was then pronounced dead by the Houston County Coroner’s Office.
The first arrest made in the case happened on March 18, with Perry Police arresting Alexander Culler on a warrant for murder surrounding Oates’ death.
Oglesby was arrested over a week later in Denver, Colo., on a warrant for a party to a crime in connection with the fatal shooting.
Oglesby has since returned to Middle Georgia from Denver, where she faces a pending murder charge at the Houston County Detention Center.
Stick with WGXA where we’re keeping you ready for what’s next.
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