Denver, CO

CenturyLink Internet Down? Users In Denver, Colorado Report WiFi Issues, Outage | How To Troubleshoot

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CenturyLink users are reportedly not able to use Wifi network in Denver, Colorado.

CenturyLink Internet is currently down in parts of Colorado including Denver, as per user reports Sunday evening. The customers of Lumen Technologies’ telecommunication company are also facing issues while connecting to the WiFi networks amid social media claims of a “widespread blackout,” affecting Quantum Fiber.

According to the data presented by the online outage tracking website Downdetector, the outage complaints by users touched above the 500 mark in the state over the weekend. Some of those customers also expressed anguish on social media upon facing internet connectivity issues. The Quantum Fiber outage map can be tracked by clicking HERE (all one needs to do is add address details in the blank fields).

Among the reactions on X, a user wrote, “Our TVs are working (we use streaming services, not cable) but Internet is not working on our phones.” One more user added, “My laptop is connect and streaming YouTube tv. My phone and TVs won’t even connect tough, it’s very strange,” while tagging the company.

“@CenturyLink no internet here in Northglenn and no I don’t own the account so I can’t give account info. Is there an outage in the area or not?” another remarked among several such reactions. The company however has no not officially released a statement addressing the users concern.

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Ways To Troubleshoot CenturyLink If Internet Is Down

These are some temporary methods to diagnose and possibly fix the issue:

1. Check for Service Outages

CenturyLink Service Status: Visit the CenturyLink Service Status page to see if there’s an outage in your area.

Social Media: Check CenturyLink’s social media channels for any announcements about outages.

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In this case, the company has not acknowledged a reported outage affecting its services.

2. Remote Troubleshooting

The outage can be diagnosed remotely by directly visiting Centurylink’s website. The link is provided HERE.

3. Restart Your Modem and Router

This is a method to fix temporary issues. If power cycling doesn’t work, try pressing the reset button on your modem or router (usually a small button that may require a pin to press).

4. Check Your Connections

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Ensure all cables (Ethernet, power, coaxial) are securely connected.

5. Check for Local Interference

Other wireless devices (cordless phones, microwaves) can interfere with Wi-Fi signals. Try moving your router to a different location.

6. Update Firmware and Software

Check for and install any firmware updates for your modem/router.

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7. Perform a Speed Test

Use a wired connection if possible and run a speed test using websites like Speedtest.net to determine if your connection is slow rather than completely down.



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