D-20 in Colorado Springs announces unexpected 2-hour delay

COLORADO SPRINGS, Colo. (KKTV) – As the biggest school district in El Paso County deals with internet and phone outages, officials announced a 2-hour delay for Thursday.

The following was posted to D-20′s website at 5:30 p.m. on Wednesday:

Tomorrow, April 25, 2024, we will operate on a student 2-hour delay and staff will report at a normal time to help prepare for this non-standard day.

Upon arriving to your respective buildings, school operations will operate with limited access to internet systems. Essentially, this will be a paper and pencil student contact day, unless internet operations are restored. Please see specific instructions and operation protocols for tomorrow.

As we seek to restore our internet connections, we want to share our recovery process with you. This intentional internet outage was initiated as part of a cybersecurity response protocol. District staff are working through the evening to remedy the issue.

We recognize this is a major disruption, and not ideal. We apologize for the inconvenience, and our teams will continue working around the clock as we seek to return our operations to a normal status.

Contacting Your School

• Your school may share additional information with communication directions for families. Should you not receive additional information, please know district phone systems will not be operational until internet is restored.
  

Student Operations

• Transportation: Bus arrival and dismissal will be conducted in the normal 2-hour delay method.
  
• Meals: Sodexo will operate lunch, but their point-of-sale system will not operate, meaning students cannot purchase a la carte items. Breakfast will not be provided.
  
• Testing: Students will not participate in testing tomorrow given we will not have access to the internet. Please plan for testing makeups on Friday, April 26, 2024.
  

Security:

• Security Status: School staff may take steps to verify your information for security purposes. We ask you to have patience with our staff as they ensure building security.
  

Thank you,

The Academy District 20 Team

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