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Listen up, Arizona renters: Here’s what your landlord must do if your AC isn’t working

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Listen up, Arizona renters: Here’s what your landlord must do if your AC isn’t working


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As we enter the last few weeks of the summer and the sweltering heat in Arizona, cooling units that have survived another season may need repairs. Tenants in Arizona have the right to safe, livable conditions in their rental units and property owners are responsible for keeping up with maintenance.  

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The Landlord and Tenant Program, offered through the Human Services Department, aims to educate community members about their rights and responsibilities according to state law. 

“We have three landlord-tenant counselors, and they provide 50-minute-long appointments over the phone or in person,” explained Stefanie Nader, a program manager of the Landlord and Tenant Program.  

In an interview with The Arizona Republic, she discussed the numerous calls and emails the staff receives daily. 

“When I look at the numbers in July, we received 794 calls,” said Nader, who made sure to note that these were not all specifically about air conditioning. “We turn things around with (a) 24-hour period and respond to emails within three days.” 

Nader said her staff helps renters and landlords to ensure that no one is left with unanswered questions. She noted that any information given to her team is not shared and they are not responsible for contacting any party involved in a dispute.  

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Here’s what you need to know about the rights granted to you by the Arizona Residential Landlord and Tenant Act.  

How cool should it be: What’s the best temperature to set your air conditioner thermostat in Arizona?

Are Arizona landlords required to keep apartments cool? 

Landlords in Phoenix must provide adequate cooling in rental homes. The city requires that evaporative coolers should be able to cool to 86 degrees or below, while other systems, such as HVAC units, should be able to cool to 82 degrees or below. This information is outlined in the Phoenix City Code under Chapter 39-5, dealing with electrical, plumbing and mechanical systems and health and safety conditions.  

Under B.1.b, cooling requirements are described as: “Every rental housing unit where such systems are installed shall have cooling capable of safely cooling all habitable rooms, bathrooms and flushing toilet rooms to a temperature no greater than 86 degrees Fahrenheit, if cooled by evaporative cooling, or 82 degrees Fahrenheit, if cooled by air conditioning. Temperature measurements shall be taken at a distance three feet above the floor in the center of the room. Required cooling shall be provided by permanently installed cooling facilities.” 

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Fixed in time: Phoenix apartment complex says AC is back on hours before attorney general’s deadline

Who can I call if I am having trouble getting my landlord to fix my AC unit? 

Nader invited individuals with questions about a specific problem they are dealing with or are seeking general information to reach out to her office. Community members in Phoenix can email them at landlord.tenant.hsd@phoenix.gov or call their office at 602-262-7210.  

Otherwise, the program is housed at the Travis L. Williams Family Service Center at 4732 S. Central Ave. The office is open weekdays from 8 a.m. to 5 p.m. The office also has Spanish speakers on staff.

How to keep it cool: 6 easy air conditioner tips to keep the cool air coming in the Arizona heat

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After talking with the renter, the staff refers them to the Neighborhood Services Department, which handles the violation.  



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3 men sentenced in Arizona for multi-million dollar scam against Amazon

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3 men sentenced in Arizona for multi-million dollar scam against Amazon


PHOENIX (AZFamily) — Three Valley men have been sentenced for their roles in what prosecutors described as a “sophisticated fraud scheme” against an online shopping giant.

In a news release, the U.S. Attorney’s Office said Mughith Faisal, 29, of Glendale, was sentenced on Feb. 5 to 18 months in prison. His brother, Basheer Faisal, 28, of Glendale, was also recently ordered to spend 18 months in prison.

The feds said a third defendant in the case, Abdullah Alwan, 28, of Surprise, was sentenced to six months in prison after the trio pleaded guilty to wire fraud.

Prosecutors said the three were also each ordered to pay $1.5 million in restitution to Amazon.

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According to federal officials, Alwan worked in Amazon’s logistics division and left the company in 2021 when he reportedly used his knowledge to manipulate rates for transportation deliveries assigned to Amazon’s third-party carriers.

The feds said Basheer and Mughith Faisal used “Blue Line Transport” to knowingly get to increased transport rates that Alwan would then input into Amazon’s system, ripping them off out of $4.5 million.

The FBI’s Phoenix Division helped in the investigation, which was then prosecuted by the U.S. Attorney’s Office for the District of Arizona.

See a spelling or grammatical error in our story? Please click here to report it.

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Copyright 2026 KTVK/KPHO. All rights reserved.



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Arizona Lottery Mega Millions, Pick 3 results for March 3, 2026

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Arizona Lottery Mega Millions, Pick 3 results for March 3, 2026


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The Arizona Lottery offers multiple draw games for those aiming to win big.

Here’s a look at Tuesday, March 3, 2026 results for each game:

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Winning Mega Millions numbers

07-21-53-54-62, Mega Ball: 16

Check Mega Millions payouts and previous drawings here.

Winning Pick 3 numbers

2-0-8

Check Pick 3 payouts and previous drawings here.

Winning Fantasy 5 numbers

02-05-18-27-41

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Check Fantasy 5 payouts and previous drawings here.

Winning Triple Twist numbers

11-14-17-19-23-24

Check Triple Twist payouts and previous drawings here.

Feeling lucky? Explore the latest lottery news and results

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What time is the Powerball drawing?

Powerball drawings are at 7:59 p.m. Arizona time on Mondays, Wednesdays and Saturdays.

How much is a Powerball lottery ticket today?

In Arizona, Powerball tickets cost $2 per game, according to the Arizona Lottery.

How to play the Powerball

To play, select five numbers from 1 to 69 for the white balls, then select one number from 1 to 26 for the red Powerball.

You can choose your lucky numbers on a play slip or let the lottery terminal randomly pick your numbers.

To win, match one of the 9 Ways to Win:

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  • 5 white balls + 1 red Powerball = Grand prize.
  • 5 white balls = $1 million.
  • 4 white balls + 1 red Powerball = $50,000.
  • 4 white balls = $100.
  • 3 white balls + 1 red Powerball = $100.
  • 3 white balls = $7.
  • 2 white balls + 1 red Powerball = $7.
  • 1 white ball + 1 red Powerball = $4.
  • 1 red Powerball = $4.

There’s a chance to have your winnings increased two, three, four, five and 10 times through the Power Play for an additional $1 per play. Players can multiply non-jackpot wins up to 10 times when the jackpot is $150 million or less.

Are you a winner? Here’s how to claim your lottery prize

All Arizona Lottery retailers will redeem prizes up to $100 and may redeem winnings up to $599. For prizes over $599, winners can submit winning tickets through the mail or in person at Arizona Lottery offices. By mail, send a winner claim form, winning lottery ticket and a copy of a government-issued ID to P.O. Box 2913, Phoenix, AZ 85062.

To submit in person, sign the back of your ticket, fill out a winner claim form and deliver the form, along with the ticket and government-issued ID to any of these locations:

Phoenix Arizona Lottery Office: 4740 E. University Drive, Phoenix, AZ 85034, 480-921-4400. Hours: 7:30 a.m. to 5 p.m. Monday through Friday, closed holidays. This office can cash prizes of any amount.

Tucson Arizona Lottery Office: 2955 E. Grant Road, Tucson, AZ 85716, 520-628-5107. Hours: 7:30 a.m. to 5 p.m. Monday through Friday, closed holidays. This office can cash prizes of any amount.

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Phoenix Sky Harbor Lottery Office: Terminal 4 Baggage Claim, 3400 E. Sky Harbor Blvd., Phoenix, AZ 85034, 480-921-4424. Hours: 8:30 a.m. to 5 p.m. Monday through Sunday, closed holidays. This office can cash prizes up to $49,999.

Kingman Arizona Lottery Office: Inside Walmart, 3396 Stockton Hill Road, Kingman, AZ 86409, 928-753-8808. Hours: 8 a.m. to 8 p.m. Monday through Friday, 8:30 a.m. to 5 p.m. Saturday and Sunday, closed holidays. This office can cash prizes up to $49,999.

Check previous winning numbers and payouts at https://www.arizonalottery.com/.

This results page was generated automatically using information from TinBu and a template written and reviewed by an Arizona Republic editor. You can send feedback using this form.



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Autopsies show Arizona teens were both shot in the head while camping

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Autopsies show Arizona teens were both shot in the head while camping


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  • Two teenagers were fatally shot while camping northeast of Phoenix in May 2025.
  • Both Evan Clark, 17, and Pandora Kjolsrud, 18, were shot in the head, autopsy reports said.
  • A 31-year-old man was arrested and indicted on two counts of first-degree murder in connection with the deaths.

A 17-year-old boy who was fatally shot while camping with a female classmate northeast of Phoenix died from gunshot wounds to the head, according to the first page of his autopsy report.

Evan Clark, 17, and Pandora Kjolsrud, 18, were camping just off State Route 87 near Mount Ord when the two were shot and killed. Investigators discovered their bodies, which had been moved into nearby brush to conceal them, on May 26, 2025.

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The first page of Clark’s autopsy report, which The Arizona Republic obtained March 3, found that his death was a homicide with multiple gunshot wounds to the head. The first page of Kjolsrud’s autopsy report also ruled her death a homicide with her cause of death being gunshot wounds to the head and upper body.

Maricopa County Sheriff’s Office detectives ultimately arrested Thomas Brown, 31, of Chandler on Oct. 2, 2025, in connection with their deaths. Brown was indicted on two counts of first-degree murder and remained in jail on a $2 million cash-only bond.

Detectives found Brown’s DNA on gloves inside Clark’s SUV that had Kjolsrud’s blood on them as well, the Sheriff’s Office said.

Partial autopsy reports made available following legal fight

While The Republic has obtained the first pages of both Clark’s and Kjolsrud’s autopsy reports, the remaining pages appeared to remain sealed as of March 3 since Simone Kjolsrud, Pandora’s mother, petitioned to have the autopsy reports sealed or redacted. Simone Kjolsrud argued that various details about her daughter and aspects of her personal life, potentially included in such documents, should remain private and outweigh the public’s right to know.

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A Sept. 25, 2025, motion that sought to block the report’s release argued the report could contain information law enforcement hasn’t yet shared and could impair the ongoing criminal investigation.

“Simone Kjolsrud fears that, if released, her daughter’s Medical Examiner’s Report may end up on the internet or be broadcast on the news, which would undoubtedly cause additional trauma and even jeopardize her constitutional right to justice in this case,” the motion stated.

Kjolsrud asked that Clark’s autopsy be sealed as well, arguing that it would likely contain details similar to her daughter’s.

Matthew Kelley, an attorney representing The Republic and other Arizona media outlets, previously objected to the autopsies being sealed and asked that the temporary protective order be vacated.

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“To be sure, these killings are particularly traumatic for a surviving family member,” Kelley wrote in his objection. “But the pain felt by a family member cannot override the public’s right to inspect public records reflecting the performance of law enforcement and other public agencies entrusted with investigating such crimes. A veil of secrecy only raises unnecessary speculation about such public performance.”

It was not immediately clear whether Maricopa County Superior Court Judge Geoffrey Fish, who initially ordered the autopsies remain sealed as he reviewed their contents, would unseal additional pages in their entirety or with redactions.

Reach the reporter Perry Vandell at perry.vandell@arizonarepublic.com or 602-444-2474. Follow him on X, formerly known as Twitter, @PerryVandell.





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