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Boeing unable to identify workers in Alaska Airlines door plug mishap. Why can’t they provide records on Flight 1282?

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Boeing unable to identify workers in Alaska Airlines door plug mishap. Why can’t they provide records on Flight 1282?


The National Transportation Safety Board (NTSB) has expressed its inability to identify the individuals responsible for working on the malfunctioning door plug on Alaska Airlines flight 1282.

Will Boeing’s lack of records impede the safety investigation of Flight 1282? Jennifer Homendy, Chair of the U.S. National Transportation Safety Board (L)(Kevin Dietsch/Getty Images/AP)

This information came to light in a letter from NTSB Chairman Jennifer Homendy to the Senate Commerce Committee.

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The letter, dated Wednesday, reveals that Boeing, the aircraft manufacturer, has overwritten surveillance footage from the repair facility where the door plug was reinstalled before the flight earlier this year.

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‘To date, we still do not know who performed the work to open, reinstall’

The NTSB had previously requested access to this footage to investigate the circumstances of the midflight incident further. However, the agency has been unable to ascertain which Boeing employees were involved in the work on the door plug, which failed and blew out during a flight in January.

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Chairman Homendy stated in her letter, “To date, we still do not know who performed the work to open, reinstall, and close the door plug on the accident aircraft,” and added, “Boeing has informed us that they are unable to find the records documenting this work.”

In response to the ongoing investigation, Boeing issued a statement on Wednesday affirming its commitment to supporting the NTSB’s efforts. “We have worked hard to honor the rules about the release of investigative information in an environment of intense interest from our employees, customers, and other stakeholders, and we will continue our efforts to do so,” the statement read.

Chairman Homendy also addressed the issue during her testimony before the Senate Commerce Committee earlier this month. She informed the committee members that Boeing had not provided the necessary documents for the investigation, including the names of 25 individuals who worked on the door plug. “The absence of those records will complicate the NTSB’s investigation moving forward,” she expressed.

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The NTSB’s initial request for these documents on January 9th was met with the information that the door crew manager was on medical leave. Subsequent requests for updates on February 15th and 22nd were met with a response from the manager’s attorney, stating that the manager was unable to provide a statement or interview due to medical issues.

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Chairman Homendy pressures Boeing CEO for clarity

Following the March 6th hearing, Boeing submitted a list of personnel who reported to the door crew manager to the NTSB. However, this list did not specify who actually performed the work on the door plug. Chairman Homendy then reached out to Boeing CEO Dave Calhoun, requesting the names of the individuals who carried out the work. Calhoun responded that he was unable to provide such information and maintained that Boeing has no records of the work being performed.

Chairman Homendy clarified that the NTSB is not seeking the names of the employees for punitive reasons but rather to protect the identities of the door crew and other front-line employees who come forward.

In a statement to ABC News, Boeing reiterated its comprehensive response to all NTSB requests, providing relevant information. The company had initially provided the NTSB with names of Boeing employees, including door specialists, believed to have pertinent information. Following a recent request, Boeing supplied the full list of individuals on the 737 door team.

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ALSO READ| Boeing CEO fights back tears as he addresses Alaska Airlines mid-air window blowout. Watch

“Early in the investigation, we provided the NTSB with names of Boeing employees, including door specialists, who we believed would have relevant information. We have now provided the full list of individuals on the 737 door team, in response to a recent request. With respect to documentation, if the door plug removal was undocumented there would be no documentation to share.”

“We will continue to cooperate fully and transparently with the NTSB’s investigation,” the company wrote in the statement.



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Alaska Air National Guard rescues injured snowmachiner near Cooper Landing

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Alaska Air National Guard rescues injured snowmachiner near Cooper Landing


 

An Alaska Air National Guard HH-60W Jolly Green II helicopter, assigned to the 210th Rescue Squadron, 176th Wing, returns to Joint Base Elmendorf-Richardson, Alaska, after conducting a rescue mission for an injured snowmachiner, Feb. 21, 2026. The mission marked the first time the AKANG used the HH-60W for a rescue. (U.S. Air National Guard photo by Staff Sgt. Joseph Moon)

Alaska Air National Guard personnel conducted a rescue mission Saturday, Feb. 21, after receiving a request for assistance from the Alaska State Troopers through the Alaska Rescue Coordination Center.

The mission was initiated to recover an injured snowmachiner in the Cooper Landing area, approximately 60 air miles south of Joint Base Elmendorf-Richardson. The Alaska Air National Guard accepted the mission, located the individual, and transported them to Providence Alaska Medical Center in Anchorage for further medical care.

The mission marked the first search and rescue operation conducted by the 210th Rescue Squadron using the HH-60W Jolly Green II, the Air Force’s newest combat rescue helicopter, which is replacing the older HH-60G Pave Hawk. Guardian Angels assigned to the 212th Rescue Squadron were also aboard the aircraft and assisted in the recovery of the injured individual.

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Good Samaritans, who were on the ground at the accident site, deployed a signal flare, that helped the helicopter crew visually locate the injured individual in the heavily wooded area.
Due to the mountainous terrain, dense tree cover, and deep snow in the area, the helicopter was unable to land near the patient. The aircrew conducted a hoist insertion and extraction of the Guardian Angels and the injured snowmachiner. The patient was extracted using a rescue strop and hoisted into the aircraft.

The Alaska Air National Guard routinely conducts search and rescue operations across the state in support of civil authorities, providing life-saving assistance in some of the most remote and challenging environments in the world.



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Alaska House advances bill to boost free legal aid for vulnerable Alaskans

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Alaska House advances bill to boost free legal aid for vulnerable Alaskans





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Alaska

Marten visits are a glimpse into mystery

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Marten visits are a glimpse into mystery


A trapper fresh out of the Cosna River country in Interior Alaska said he can’t believe how many martens he had caught in a small area so far this winter.

Friends are talking about the house-cat size creatures visiting their wood piles and porches. Could this be a boom in the number of these handsome woodland creatures?

Since the late 1970s, the University of Alaska Fairbanks’ Geophysical Institute has provided this column free in cooperation with the UAF research community. Ned Rozell is a science writer for the Geophysical Institute. Portions of this story appeared in 2000.



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