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Alaska invested millions to fix food stamp backlogs. Some users still can’t get through. • Alaska Beacon

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Alaska invested millions to fix food stamp backlogs. Some users still can’t get through. • Alaska Beacon


At the height of the food stamp backlog last November, pro bono attorneys and other volunteers at Alaska Legal Services got more than 600 requests in one month from Alaskans seeking a fair hearing to get their overdue food benefits.

So the 97 requests that came in this July didn’t feel like anything the group couldn’t handle, said Leigh Dickey, the nonprofit’s advocacy director.

But the number is still alarming, she said, and it’s double last month’s requests.

Dickey said the state’s Division of Public Assistance is still dogged by the same problem: paperwork processing delays.

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“Which is something the DPA, I think, is saying that they have fixed,” she said. “But we are still seeing clients coming in who have delays at recertification.”

Lawmakers and the governor have funneled more than $70 million into tech solutions and new staff, but many Alaskans say they still can’t get their paperwork processed. The Division of Public Assistance, which processes the paperwork, said it now completes 89% of applications on time. That is a significant improvement over January through April of last year, when only about 5% of food stamp recertifications were on time.

Dickey said the division also lags on responding when clients report changes in their household that affect benefits, like losing a job, and that it will ask for paperwork but neglect to file it, which can result in people losing benefits. And she said when DPA asks for paperwork to verify employment, there are often mix-ups: “The clients will gather that information and will turn it in by a certain day, but DPA will close their case anyway.”

“It’s like one hand doesn’t know what the other hand is doing,” she said.

Tech updates

The Division of Public Assistance has taken many steps to get Alaskans benefits faster. It is working to reopen offices, increase training for the staff that processes applications and it launched an online application for public assistance benefits in late July.

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The goal of the online portal is to decrease the chance of paperwork mix-ups and increase the percentage of applications that are processed on time, officials say. The online application means people can apply for food stamps, renew their applications or report any changes — like a lost job or a new baby — from home.

It’s called Alaska Connect and it’s one of the first steps in the division moving entirely to a cloud-based system, said division Director Deb Etheridge.

“The primary goal is to provide better customer service to Alaskans and make it easier to access benefits and apply for benefits,” she said.

But Etheridge said it also helps reduce the administrative burden on eligibility technicians, which should reduce delays.

“It actually supports us with some administrative simplification. So if individuals have access to upload their documents and fill out their forms and fill them out completely, then that takes away the time that we have to spend getting additional information,” she said.

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Alaska Connect doesn’t allow people to check the status of their applications, but that piece is coming soon, Etheridge said.

But that inability to check applications is a major pain point for some of the 97 people that filed complaints with Alaska Legal Services last month. Several of the state’s public assistance offices are still closed after pandemic shutdowns, or only allow “general inquiries,” which means people who are concerned about their benefits cannot get status updates or help problem solving when slowdowns occur.

Officials say only the Sitka office is completely closed. The Anchorage, Ketchikan and Nome offices are open only for general inquiries, which means dropping off paperwork or basic questions, but no access to eligibility workers who can process applications or problem solve lost paperwork.

Etheridge said they are working towards fully reopened offices and making progress. The Fairbanks office was the most recent to reopen, in July, and the Ketchikan office should reopen in August.

 

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Bear injures two US soldiers during military training in Alaska | The Jerusalem Post

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Bear injures two US soldiers during military training in Alaska | The Jerusalem Post


Two US soldiers were wounded by a brown bear during a training exercise in Alaska on Thursday, the US Army stated.

Anchorage Daily News reported that the soldiers were from the 11th Airborne Division, and that the exercise had been a “land navigation training event” near Joint Base Elmendorf-Richardson.

State wildlife officials said that the bear attack seemed to be a defensive one, from a bear which had recently emerged from its den. Staff members from the Alaska Department of Fish and Game collected evidence at the scene in an attempt to learn more about the bear, such as its species and gender.

“The incident is currently under investigation, and we are working closely with installation authorities and local wildlife officials to gather all relevant information and ensure the safety of all personnel in the area,” the 11th Airborne Division said in a statement, reported ABC News.

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ABC News also cited an 11th Airborne Division spokesperson, Lt.-Col. Jo Nederhoed, who said that the two soldiers had been seriously wounded, but were receiving care at a hospital in Anchorage, and had shown improvement by Saturday morning.

“We hope both individuals have a full and quick recovery, and our thoughts are with them during this time,” Fish and Game Regional Supervisor Cyndi Wardlow said in a statement reported by Anchorage Daily News. “In this case, having bear spray with them in the field may have saved their lives.” 

Both of the soldiers reportedly had and used bear spray during the attack.

The bear’s condition and whereabouts are currently unknown.





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Travel prices are going up, up and away. Here’s what to watch.

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Travel prices are going up, up and away. Here’s what to watch.


Up, up and away … that’s where most travel prices are going.

It’s true. Not only are our nation’s geopolitical thrusts in the Mideast affecting the cost of your fill-ups, every component of your trip from airfares to car rentals and hotel stays are subject to price hikes.

Imagine filling up a jetliner with jet fuel that’s doubled in price. It’s enough to melt your credit card, regardless of the number of points you get for every dollar spent!

Because the price of oil affects everything, higher prices are eating away at your travel budget in many ways.

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Bag fees

There’s lots of press on this. All airlines are increasing their checked-bag fees because of the jump in fuel prices.

Back in 2009, Alaska Airlines instituted a $15 fee for the first checked bag and $25 for the second bag. At the time, there was no charge for the first bag and a second bag was $25.

Last week, Alaska Airlines, along with other major airlines, increased its fees to $45 for the first checked bag and $55 for the second bag. Delta Air Lines charges the same.

Even if the cost of oil comes down, I don’t expect bag fees will ever be reduced.

Travelers who live in Alaska are somewhat insulated from the new hikes because both Delta and Alaska Airlines offer two free checked bags, with conditions:

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1. Alaska offers two free checked bags for travelers flying to or from Alaska who are enrolled in Club 49. This does not affect other flights on Alaska. Separately, ATMOS credit card holders can get a free checked bag. Also, elite members of the ATMOS scheme get one or two free checked bags systemwide.

2. Delta offers two free checked bags for travelers flying to or from Alaska who are SkyMiles members who live in Alaska. Again, this does not apply to other Delta flights. Separately, Delta American Express cardholders can get a free checked bag.

3. Elite-level travelers with the oneworld airline cartel, including Alaska Airlines, can get one or two checked bags on American, British Airways, Japan Airlines, Qantas or other oneworld carriers.

[Anchorage’s international airport rolls out self-driving wheelchairs]

Main Cabin vs. Basic Economy

The spread between the lowest available price, Basic Economy, and a more flexible ticket, Main Cabin, has increased. While the difference used to be $20-$30 each way when the Basic Economy scheme was introduced in 2018, the round-trip upcharge now can exceed $100.

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For example, the lowest Basic fare to Portland is $337 round-trip on Alaska Airlines. The upcharge to Main Cabin, with full loyalty points, pre-assigned seats and more flexibility on changes and cancellations, is $447, a 33% upcharge.

This trend is not specifically attributable to the new Iran War. It’s just a cost that continues to rise.

New fees

I’m impressed at the creativity of airline people who dream up new fees. Here are some of my favorites from Alaska Airlines:

1. Phone reservations: $15

2. Partner award booking fee: $12.50

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3. Pet travel fee: $100 in the cabin, $200 in the baggage compartment with a kennel

4. Left on board item return fee: $20

On Condor Airlines, operating the only nonstop service from Anchorage to Europe, travelers can choose from four different bundles in economy class. The least-expensive, Economy Zero, from $840 round-trip, features fees for travelers:

1. Carry-on bag fee, up to 8kg: $35; a small bag like a purse always is included for free

2. Checked bag: $75

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3. Airport check-in: $30

All three of these fees are included in the next-highest fare bucket, Economy Classic, from $900 round-trip. It’s cheaper to buy the bundle than it is to buy the components a la carte. Seat assignments are additional, from $25 for economy.

Airfares on the rise

There are a few good deals available for travel to select West Coast/Intermountain destinations in May, including:

1. Anchorage-San Francisco on Alaska Airlines, from $307 round-trip. Fly May 15-28 only. Add $90 round-trip for Main cabin.

2. Anchorage-Los Angeles on Alaska Airlines, from $317 round-trip. May 15-25 only. Add $90 round-trip for Main.

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3. Anchorage-Phoenix on United, Delta or Alaska, from $267-$287 round-trip. Fly May 8-June 9 only. Add $90-$100 for Main.

4. Anchorage-Denver $357 round-trip on Delta. Fly May 8-June 9 only. Add $90 round-trip for Main.

For travel to other destinations, or later in the summer, be prepared to pay more.

Flying to Hawaii? Alaska Air’s nonstop prices out at $706 round-trip between May 30 and June 6. Add $110 round-trip for Main.

Nonstop flights from Anchorage to Salt Lake City start at $669 round-trip with Delta on May 17. That’s $100 more than the cost for the same flights last month. Add $90 more for Main.

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Hotel costs continue to rise, accompanied by pesky resort fees.

The Outrigger on the Beach in Waikiki is a very nice beachfront hotel. It’s not plush, or the nicest property. But it’s solid. The cost is $334 per night.

But there’s more: a $50 per night resort fee, plus a variety of taxes and charges, totaling $112.55 per night.

Down in Seattle, the Sound Hotel in the Belltown neighborhood is marketed by Hilton. The discounted rate for “Honors” members — it’s free to join — is $313.34 per night for a king room in late May. Taxes and fees add an extra $56.40 per night.

There’s no appreciable bump yet for hotel rates as a result of the oil price surge. Yet. But if these hotel rates seem high, they’re in line with hotel rates in Anchorage this summer. At the Sheraton in Anchorage in June, it’s $450 per night, plus $54 in taxes and fees, when booked at Expedia.

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Car rentals are not cheap

My go-to site for car rentals is the Costco site, which compares major brands and automatically includes Costco discounts.

In Las Vegas, for a one-day rental in May, Budget charges $67 per day, which includes taxes and fees of $22.77. In Anchorage, the same kind of car, medium SUV, costs $92.97 with Alamo.

The biggest differences so far in car rental rates seems to be the bill you’ll pay when you fill up the tank before returning. There’s no appreciable jump in prices because of the new war.

When it comes to making travel arrangements for the spring and summer, it’s more risky making completely non-refundable arrangements.

I made the decision to purchase most of my summer travel plans in advance, but only after determining I would not need to change the dates. Particularly with airline tickets, it’s expensive to change your dates.

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There’s lots of uncertainty regarding travel arrangements, particularly international travel. As fuel prices go up due to oil shortages, travel companies will look for ways to recoup the increased costs. In most cases, those higher costs will be borne by travelers.





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Murkowski warns decreasing national fuel prices could spell disaster for rural Alaska

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Murkowski warns decreasing national fuel prices could spell disaster for rural Alaska


ANCHORAGE, Alaska (KTUU) – The reopening of the Strait of Hormuz has led to a decrease in oil prices nationally, but Alaska’s senior senator said the state faces a different situation that could threaten rural communities.

“If you can’t produce power because you don’t have the diesel or you just can’t pay the prices, your little communities can collapse,” Sen. Lisa Murkowski, R-Alaska, said at a Friday press conference at the Arctic Encounter Summit in Anchorage.

The price of oil has been a double-edged sword for Alaska. On one hand, the increased price of North Slope oil brings more revenue to the state, but consumer prices can also rise.

North Slope oil prices were $106.36 a barrel on Thursday.

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“This is a very precarious time,” Murkowski said. “Our state has enjoyed a bounty because we have benefited from the higher prices of oil that goes into our treasury, but it’s the Alaskans in … the off-road communities that are threatened to be hit most hard.”

See a spelling or grammar error? Report it to web@ktuu.com

Copyright 2026 KTUU. All rights reserved.



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