Thanks to the legal discovery process, Google’s antitrust trial with the Department of Justice has provided a fascinating glimpse into the future of ChatGPT.
Technology
OpenAI wants ChatGPT to be a ‘super assistant’ for every part of your life
An internal OpenAI strategy document titled “ChatGPT: H1 2025 Strategy” describes the company’s aspiration to build an “AI super assistant that deeply understands you and is your interface to the internet.” Although the document is heavily redacted in parts, it reveals that OpenAI aims for ChatGPT to soon develop into much more than a chatbot.
“In the first half of next year, we’ll start evolving ChatGPT into a super-assistant: one that knows you, understands what you care about, and helps with any task that a smart, trustworthy, emotionally intelligent person with a computer could do,” reads the document from late 2024. “The timing is right. Models like 02 and 03 are finally smart enough to reliably perform agentic tasks, tools like computer use can boost ChatGPT’s ability to take action, and interaction paradigms like multimodality and generative UI allow both ChatGPT and users to express themselves in the best way for the task.”
The document goes on to describe a “super assistant” as “an intelligent entity with T-shaped skills” for both widely applicable and niche tasks. “The broad part is all about making life easier: answering a question, finding a home, contacting a lawyer, joining a gym, planning vacations, buying gifts, managing calendars, keeping track of todos, sending emails.” It mentions coding as an early example of a more niche task.
Even when reading around the redactions, it’s clear that OpenAI sees hardware as essential to its future, and that it wants people to think of ChatGPT as not just a tool, but a companion. This tracks with Sam Altman recently saying that young people are using ChatGPT like a “ life advisor.”
“Today, ChatGPT is in our lives through existing form factors — our website, phone, and desktop apps,” another part of the strategy document reads. “But our vision for ChatGPT is to help you with all of your life, no matter where you are. At home, it should help answer questions, play music, and suggest recipes. On the go, it should help you get to places, find the best restaurants, or catch up with friends. At work, it should help you take meeting notes, or prepare for the big presentation. And on solo walks, it should help you reflect and wind down.”
At the same time, OpenAI finds itself in a wobbly position. Its infrastructure isn’t able to handle ChatGPT’s rising usage, which explains Altman’s focus on building data centers. In a section of the document describing AI chatbot competition, the company writes that “we are leading here, but we can’t rest,” and that “growth and revenue won’t line up forever.”
It acknowledges that there are “powerful incumbents who will leverage their distribution to advantage their own products,” and states that OpenAI will advocate for regulation that requires other platforms to allow people to set ChatGPT as the default assistant. (Coincidentally, Apple is rumored to soon let iOS users also select Google’s Gemini for Siri queries. Meta AI just hit one billion users as well, thanks mostly to its many hooks in Instagram, WhatsApp, and Facebook.)
“We have what we need to win: one of the fastest-growing products of all time, a category-defining brand, a research lead (reasoning, multimodal), a compute lead, a world-class research team, and an increasing number of effective people with agency who are motivated to ship,” the OpenAI document states. “We don’t rely on ads, giving us flexibility on what to build. Our culture values speed, bold moves, and self-disruption. Maintaining these advantages is hard work but, if we do, they will last for a while.”
- Apple chickens out: For the first time in a decade, Apple won’t have its execs participate in John Gruber’s annual post-WWDC live podcast. Gruber recently wrote the viral “something is rotten in the state of Cupertino” essay, which was widely discussed in Apple circles. Although he hasn’t publicly connected that critical piece to the company backing out of his podcast, it’s easy to see the throughline. It says a lot about the state of Apple when its leaders don’t even want to participate in what has historically been a friendly forum.
- Elon was high: As Elon Musk attempts to reframe the public’s view of him by doing interviews about SpaceX, The New York Times reports that last year, he was taking so much ketamine that it “was affecting his bladder.” He also reportedly “traveled with a daily medication box that held about 20 pills, including ones with the markings of the stimulant Adderall.” Both Musk and the White House have had multiple opportunities to directly refute this report, and they have not. Now, Musk is at least partially stepping away from DOGE along with key lieutenants like Steve Davis. DOGE may be a failure based on Musk’s own stated hopes for spending cuts, but his closeness to Trump has certainly helped rescue X from financial ruin and grown SpaceX’s business. Now, the more difficult work begins: saving Tesla.
“The way we do ranking is sacrosanct to us.” – Google CEO Sundar Pichai on Decoder, explaining why the company’s search results won’t be changed for President Trump or anyone else.
“Compared to previous technology changes, I’m a little bit more worried about the labor impact… Yes, people will adapt, but they may not adapt fast enough.” – Anthropic CEO Dario Amodei on CNN raising the alarm about the technology he is developing.
“Meta is a very different company than it was nine years ago when they fired me.” – Anduril founder Palmer Luckey telling Ashlee Vance why he is linking up with Mark Zuckerberg to make headsets for the military.
- The flattening of Meta’s AI organization has taken effect, with VP Ahmad Al-Dahle no longer overseeing the entire group. Now, he co-leads “AGI Foundations” with Amir Frenkel, VP of engineering, while Connor Hayes runs all AI products. All three men now report to Meta CPO Chris Cox, who has diplomatically framed the changes as a way to “give each org more ownership.”
- Xbox co-founder J Allard is leading a new ‘breakthrough’ devices group at Amazon called ZeroOne. One of the devices will be smart home-related, according to job listings.
- C.J. Mahoney, a former Trump administration official, is being promoted to general counsel at Microsoft, which has also hired Lisa Monaco from the last Biden administration to lead global policy.
- Reed Hastings is joining the board of Anthropic “because I believe in their approach to AI development, and to help humanity progress.” (He’s joining Anthropic’s corporate board, not the supervising board of its public benefit trust that can hire and fire corporate directors.)
- Sebastian Barrios, previously SVP at Mercado Libre, is joining Roblox as SVP of engineering for several areas, including ads, game discovery, and the company’s virtual currency work.
- Fidji Simo’s replacement at Instacart will be chief business officer Chris Rogers, who will become the company’s next CEO on August 15th after she officially joins OpenAI.
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As always, I welcome your feedback, especially if you have thoughts on this issue or a story idea to share. You can respond here or ping me securely on Signal.
Five months after returning to OpenAI, Barret Zoph — the company’s head of enterprise AI sales — has departed, The Verge has learned.
Zoph returned to OpenAI in mid-January after a stint as co-founder and CTO of Thinking Machines Lab, the competing AI company founded by former OpenAI CTO Mira Murati. Shortly after Zoph returned to OpenAI, the company said he would lead its push into enterprise — a significant role at OpenAI, since in recent months it had vowed to stop chasing so-called “side quests” and focus on key revenue drivers like enterprise and coding ahead of its planned IPO.
OpenAI confirmed to The Verge that Zoph will be departing. He posted a goodbye message in the company’s Slack channels. Zoph did not immediately respond to a request for comment.
Zoph originally left OpenAI in the fall of 2024 for Murati’s Thinking Machines Lab, but departed the role abruptly in January 2026 after reports of alleged misconduct involving an undisclosed relationship with a colleague. Murati posted on X in January that Thinking Machines Lab had “parted ways” with Zoph and that he would be replaced as CTO.
Thinking Machines Lab has its own tensions with OpenAI. Murati briefly took over as CEO from OpenAI CEO Sam Altman during his November 2023 ouster, and during the recent OpenAI trial, Murati testified that she couldn’t trust everything Altman said. In September 2024, when Murati left OpenAI to start Thinking Machines Lab, a group of OpenAI employees followed shortly after. But three of them — including Zoph — all returned to OpenAI together this past January. Fidji Simo, OpenAI’s CEO of Applications, wrote on X at the time that she was “excited to welcome Barret Zoph, Luke Metz, and Sam Schoenholz back” and that the decision had “been in the works for several weeks.”
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For years, two women in Bremerton, Washington, opened credit cards and lines of credit in other people’s names, working from documents they pulled out of stolen mail. Emily Vranic and Heather Marquis redirected the new accounts’ statements to an address they controlled, so no bill ever reached the victims. They pleaded guilty in federal court this month to bank fraud and aggravated identity theft in a scheme prosecutors say stole nearly $229,000 from banks and bank customers.
If you have ever worried about a credit card opened in your name, this case shows how quickly stolen mail can turn into a much bigger identity theft problem. Opening a new account is the leading form of identity misuse reported to the Identity Theft Resource Center. In its latest data, 62.1% of attempted misuse cases began with a new account application rather than the takeover of an account the victim already held.
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WARNING SIGNS YOUR MAIL HAS BEEN FRAUDULENTLY REDIRECTED
A credit card opened in your name can start with stolen mail, exposed personal details or documents pulled from the trash. (Nastasic/Getty Images)
How stolen mail helped thieves open credit cards
When people picture an account opened in their name, they may imagine a checking account at a bank they have never set foot in. The more likely target is a credit card. Credit cards made up 41% of attempted account misuse reported to the ITRC last year. Checking accounts came to 17.7% and personal loans to 8.5%.
A credit card is one of the easier accounts to open in someone else’s name, and the reason is in how the application is cleared. A lender matches the submitted name, date of birth, address and Social Security number (SSN) against the bureau file. When those details fit a record that already exists, an automated system can approve the application with no one confirming that the applicant is the person being described. Assemble enough of someone’s information from breaches and stolen mail, and the check clears.
Why identity thieves rarely stop at one account
Vranic and Marquis did not stop at one account per victim. Once they controlled someone’s identity, they activated existing cards, opened new credit lines and moved money out of bank accounts tied to the same name.
This is common. The ITRC found that 25.6% of victims are now handling two or more identity incidents at once, up from 23.5% the year before. The same stolen details, including name, date of birth, address and SSN, can open the next account as easily as the first.
DON’T LET THIS CREDIT CARD FRAUD NIGHTMARE HAPPEN TO YOU
A fraudulent credit card may stay hidden for weeks if statements and notices are sent to an address controlled by the thief. (Kurt “CyberGuy” Knutsson)
Why weeks can pass before you learn about the account
A new account does not announce itself. It reaches your credit report only after the first statement closes, which puts the first record 30 to 60 days behind the opening. Banks report to the bureaus monthly, and the bureaus need up to two weeks more to post the change.
The first paper notice goes wherever the application is listed. Vranic and Marquis had the statements mailed to their own address, not the victims’. When the mail reaches the right house, it may read like a routine offer or a card no one ordered, which makes it easy to set aside.
By the time a denied loan or a collections call makes the account impossible to ignore, it has been open and drawing money for weeks.
WHY THAT $4 CHARGE ON YOUR STATEMENT COULD BE FRAUD
Freezing your credit, watching for new accounts and acting quickly can help limit the damage if your identity is used. (Kurt “CyberGuy” Knutsson)
What to do if a credit card appears in your name
Move quickly, because every day an account stays open gives a thief more time to spend money, damage your credit or try the same information somewhere else.
1) Contact the card issuer immediately
Call the credit card company or lender that opened the account and tell them the account is fraudulent. Ask them to close or freeze the account, stop any pending charges and send written confirmation that you are not responsible for the debt.
2) Start at IdentityTheft.gov
Go to IdentityTheft.gov. The Federal Trade Commission’s site generates an Identity Theft Report and recovery plan to help you report identity theft, limit the damage and fix your credit.
3) File a police report if a creditor asks for one
Your FTC Identity Theft Report is usually the key document for disputing fraudulent accounts. Some lenders, banks or debt collectors may also ask for a police report. If that happens, file one with your local police department and keep a copy for your records.
4) Save every document and confirmation number
Keep copies of account statements, collection letters, emails, dispute letters, FTC reports, police reports and confirmation numbers. A clear paper trail can make it easier to prove the account was fraudulent if a creditor, credit bureau or debt collector questions your claim.
5) Dispute the account in writing
Dispute the fraudulent account directly with the lender that opened it, in writing. Also dispute it with Equifax, Experian and TransUnion if it appears on your credit reports. Under the Fair Credit Reporting Act, companies that furnish information to credit bureaus have a duty to investigate disputed information.
6) Freeze your credit at all three bureaus
Place a freeze at Equifax, Experian and TransUnion to help block the next application. Freezes have been free since 2018 and can be lifted online when you need to apply for credit.
7) Add a fraud alert
A credit freeze blocks access to your credit file. A fraud alert tells lenders to take extra steps to verify your identity before opening new credit in your name. You only need to contact one of the three major credit bureaus to place a fraud alert, and that bureau must notify the other two.
8) Report suspected mail theft
If you believe stolen mail helped someone open the account, report it to the U.S. Postal Inspection Service, the law enforcement arm of the Postal Service. You can report mail theft, identity theft, fraudulent change-of-address requests, fraudulent mail holds and fake Informed Delivery accounts at mailtheft.uspis.gov.
9) Request an IRS Identity Protection PIN
If your Social Security number was used, request an IRS Identity Protection PIN at irs.gov/ippin. This helps keep a thief from filing a tax return in your name.
10) Change passwords and lock down your accounts
Change the passwords on your bank, credit card and email accounts, especially if your email address was part of the fraud. Use a password manager to create and store strong, unique passwords for each account, so one exposed password cannot unlock the rest of your financial life. Turn on two-factor authentication (2FA) where available. Then review recent transactions, saved payment methods and automatic payments for anything you do not recognize.
11) Get help cleaning up the damage
Cleaning up identity theft can mean dealing with creditors, credit bureaus, debt collectors and repeat follow-ups. Keep copies of every report, dispute letter, confirmation number and account closure notice so you have a clear paper trail if the fraud resurfaces.
No service can prevent every account opened in your name. Continuous three-bureau credit monitoring may alert you to new accounts as they are reported, rather than weeks later when a lender turns you down or a collections notice arrives. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com
Kurt’s key takeaways
A stolen credit card account can quietly grow into a much bigger identity theft mess before you ever see a bill. That is what makes this Washington case so alarming. The victims were not ignoring warning signs. The statements were being sent somewhere else. The best move is to make it harder for thieves to open the next account. Freeze your credit at Equifax, Experian and TransUnion, watch for hard inquiries and check your credit reports for accounts you do not recognize. If something appears, go straight to IdentityTheft.gov, file a report and dispute the account in writing with the lender. Credit monitoring can also give you a faster heads-up when a new account or inquiry hits your file. It will not stop every scam, but it can shorten the time between the fraud starting and you finding out.
Have you ever found a credit card, loan or account on your credit report that you did not open? Let us know how you discovered it and what it took to fix it by writing to us at Cyberguy.com
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Valve has some good news and bad news about Steam Controllers. The good news: if you make a reservation for a Steam Controller, the company will now show you one of three estimates of when you’ll be able to actually order your gamepad: by September 2026, by December 2026, or sometime in 2027. The bad news: any reservations made today “indicate a 2027 date for shipping,” Valve says.
“We have no plans to stop making Steam Controller,” according to Valve. “But as we look at the current demand compared to how many we know we can make by the end of the year, we want to manage expectations as much as we can with regards to when folks can expect to receive their order.”
Valve’s very good new Steam Controller went on sale in early May, and the initial rush led some people to run into frustrating problems with trying to check out ahead of the controllers eventually going out of stock. A few days later, the company announced that it would be implementing a reservations queue for interested buyers so they could get on a waitlist. If you’re on the waitlist, when you get notified that a Steam Controller is ready for you to buy, you have 72 hours to actually make the order.
“When we launched Steam Controller last month, we quickly saw that initial demand exceeded our expectations,” Valve says. “Switching to a reservation queue has (hopefully) cut down on the headaches on the customer side, and for us it’s also been helpful as we plan ahead and try to get as many out as quickly as we are able.”
All three of Valve’s big hardware products were delayed from a planned early 2026 launch because of the component crisis, Valve still hasn’t announced when the Steam Machine PC or Steam Frame VR headset might go on sale. However, just yesterday, Valve officially launched its big SteamOS 3.8 update with support for the Steam Machine. It’s also been importing a lot of hardware into the US as of late.
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