Ikea’s new Matter-over-Thread products were supposed to prove that the smart home could be cheap, accessible, and reliable. The highly anticipated line — which includes sensors, remotes, smart plugs, air-quality monitors, and smart bulbs — has most everything you need to build a smart home, with prices starting at $6. It’s an exciting idea, but it’s still not ready for primetime.
Technology
Ikea tried to build a smart home for everyone — here’s why it’s not working yet
When I first got the Ikea devices in January, I had a lot of problems connecting them to my main platform, Apple Home. And it turned out I was not alone. Reddit forums and user reviews were full of reports of onboarding and connectivity issues. Many people were struggling to get devices connected to every smart home platform — from Apple Home to Google Home, and even Ikea’s own Dirigera hub. YouTuber Shane Whatley documented his experience trying to onboard to Apple Home in real time, and it’s fairly painful to watch.
While I waited for Ikea to figure out what was up, I tried some more creative troubleshooting in my home. The only (admittedly odd) fix I found was to force Apple Home not to use my main Home Hub, an Ethernet-connected Apple TV. Instead, I told it to use a HomePod, and was able to onboard an Ikea Bilresa button and a Grillplats smart plug that had repeatedly failed to connect. (Hat tip to Whatley for this idea.)
Why Apple would prefer I not use my high-powered, hardwired Home Hub is anyone’s guess. In any case, it didn’t last long. When I tried to add a Myggspray motion sensor as well, it failed. I then tried connecting the same Myggspray to Google Home using an Android phone, and it joined on the first try. Admittedly, I have a complicated network, but this points towards Apple causing issues, not my setup.
While Ikea said that “the products work seamlessly” for most customers, it did acknowledge the problems “some users” were experiencing. It published a troubleshooting page, and online forums quickly filled with advice on getting the gadgets connected. These range from simple “restart your phone” to the inexplicable “just leave it alone for a few days, and then it will work” to the more complicated “dive into your internet router’s network settings and enable IPv6” (Thread and Matter run over IPv6).
One intrepid smart home reviewer, A Smarter House, painstakingly combed through all the proposed fixes and tried as many as he could on as many platforms as possible. This excellent deep dive by the YouTuber and blogger goes through the issues and what he tried that worked. His conclusion: There is not a single problem, but multiple, and the problems differ depending on the platform you are using.
Over the last few weeks, Ikea has rolled out several updates to its Dirigera hub to improve Matter-over-Thread stability and updated the troubleshooting page with more potential fixes. Ikea initially pointed to “users’ varying and sometimes complicated home networking setups,” something that’s difficult to replicate in a lab. And sure, individual network setups are often problematic. But the widespread nature of the issues points to something bigger: a problem with the core promise of Matter.
Problems at the heart of the Matter
With Matter came the promise of compatibility with every ecosystem, from Apple Home and Amazon Alexa to Home Assistant and Google Home. The industry was watching Ikea’s rollout closely; it was the first time Matter devices had been tested at the scale the standard was designed for — inexpensive devices for lots of people that would just work.
“While Thread provides a robust and secure foundation at the network layer, optimizing the end-to-end experience requires ongoing collaboration across all these interconnected components.”
— Ann Olivo, Thread Group
But what has become clear since Matter’s enthusiastic launch is that Apple, Google, and Amazon are now fully focused on pursuing their own agendas. The cooperative spirit that defined the standard’s early development has stalled, and it’s every platform for itself in the race for users.
Matter is an interoperability standard, but interoperability with Matter devices is still largely elusive. Rather than being a plug-and-play solution for manufacturers — make a Matter device, and it will just work with any platform — there remains a huge onus on each manufacturer to ensure its devices work properly with each platform before release. Which is basically the same problem they had before Matter launched.
Only now manufacturers have a playbook to follow that supposedly makes their devices work with everyone — easy, right? Apparently not. My theory is that it’s how the platforms interact with the devices that is causing many of these problems — something manufacturers have no control over.
Thread is a low-power, IP-based wireless protocol for smart home devices. It operates locally as a self-healing mesh network and promises low latency. It uses Thread Border Routers to connect to other networks and the internet.
Matter-over-Thread devices use Matter as the application layer, a shared language that enables compatibility across different smart home platforms.
This was implicitly confirmed by Thread Group, the organization that runs the Thread protocol, when I asked for comment on the issues users were seeing with Ikea’s Matter devices. “A seamless onboarding experience relies on orchestrating multiple components and layers within the smart home ecosystem, including the mobile app, application protocol, network protocol, platform software, and hardware design,” Ann Olivo, VP of marketing for Thread Group, told me via email. “While Thread provides a robust and secure foundation at the network layer, optimizing the end-to-end experience requires ongoing collaboration across all these interconnected components.”
That’s not to say Thread is blameless here. The protocol is frustratingly obtuse, and there are still too few troubleshooting solutions. Thread Border Routers remain a major pain point. Having too many, not enough, or the wrong ones can cause onboarding and connectivity issues. That last one is down to the problem of multiple TBRs from different companies still not working together. In practice, this means many homes now have several Thread Border Routers — Apple TVs, Eero routers, Echos, Google TV Streamers — that don’t always cooperate.
Additionally, Ikea may have shot itself in the foot by releasing its line of smart bulbs weeks after the remotes and sensors (they’re still not widely available). The latter are battery-powered, the former mains-powered. Thread is a low-power mesh network that relies on mains-powered repeaters to route signals. If you bought battery-powered buttons and sensors but have no mains-powered devices, that could be why you’ve seen devices drop off the network.
What is Ikea doing about it?
In 2024, the Connectivity Standards Alliance (the organization behind Matter) had to set up an interoperability lab to help manufacturers test their devices across all platforms. Whether Ikea took advantage of this or just took the promise of platform interoperability at face value isn’t clear. But either way, it now has a big mess to clean up.
The company is scrambling to improve reliability through software updates to its Dirigera hub, focused on improving Thread network performance and Matter onboarding stability. These include optimizing network communication and implementing “better cleanup of network settings after configuration changes, and fixes for connectivity disruptions that could cause device onboarding to fail,” according to David Granath, range manager at Ikea, who is leading the development of its smart home products. “In addition, we had an issue where outdated IPv6 network addresses could linger after configuration changes, such as turning IPv6 off on the WiFi router.”
You don’t need Ikea’s hub or app to onboard Matter devices — you should be able to just use your platform’s app. But the new Thread reset function in Ikea’s Home Smart app, which the company says “helps to rebuild the local Thread mesh if devices or border routers have fallen out of sync,” did help with some of my issues. Additionally, a Thread network check tool (iOS only) that shows your Thread network and which border routers are part of it is also useful. (There are a few other apps that offer this, too.)
Ikea’s stumble reveals a fundamental problem with Matter’s promise that you can build a device once and trust the platforms to handle the rest
Over the last week, I worked with Ikea and these new tools to troubleshoot my setup, and tried resetting and re-adding several devices, along with a new Bilresa button Ikea sent.
I got the new button connected to Apple Home on the first try, and yes — I cheered. I was also finally able to add the Timmerflotte temperature sensor to the Dirigera hub, and I had my first successful attempt at using Ikea devices with multi-admin (which lets you share devices across platforms), adding the Grillplats smart plug from Apple Home into Google Home.
However, an existing Kajplats lightbulb and Myggspray motion sensor still wouldn’t connect to Apple Home — giving me the now familiar “Unable to Add Accessory: Operation timed out” alert after about three minutes of trying to connect. But I was able to set up both of those in Google Home.
Ikea’s efforts may have improved things, but connecting devices still remains hit or miss. Even if it resolves the problems — and it looks like it’s moving in the right direction — Ikea’s stumble reveals a fundamental problem with Matter’s promise that you can build a device once and trust the platforms to handle the rest.
Until the major players prioritize interoperability, every manufacturer risks ending up where Ikea is now, scrambling for solutions in a sea of problems. Users who don’t turn to places like Reddit and YouTube for help will simply return their gadgets and move on. And the smart home will remain stuck in the early-adopter phase that Matter was supposed to leave behind.
While it’s clear there are ways to onboard these devices and keep them connected, the current experience is poor — not because any one company is failing, but because all of them are. And that’s not good news for Matter. Ultimately, what or who is at fault isn’t really the point; the point is that Matter promised it would just work, and it just doesn’t.
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The latest version of Native Instruments’ Komplete music production bundle is here with 62 new additions, including the wonderfully weird Absynth 6. Komplete 26 comes in several flavors, starting with three $99 Select bundles: Beats, Band, and Electronic. Prices jump pretty steeply from there, with Standard costing $549, Ultimate costing $1,249, and the Collector’s Edition priced at an eye-watering $1,949. You save some money if you’re upgrading from Komplete 15 (and yes, they switched from sequential numbers to years for 2026), but upgrading the Collector’s Edition will still set you back $399.
Komplete 26 Standard should satisfy all but the most demanding producers. Absynth 6 and Massive X cover most of your synth needs. Kontakt 8 is the industry standard for sample-based instruments covering orchestras, drums, choirs, and more. It also has tools for sequencing and building chord progressions if you need a little creative inspiration. There’s also Guitar Rig 7 Pro for effects and amp simulations. Plus, Komplete comes with mixing and mastering plugins from iZotope, including Ozone 12, Neutron 5, and Nectar 4.
Upgrading from the Standard Bundle to the Ultimate or Collectors does get you new additions like Claire and Claire: Avant, a pair of sampled Steinway D grand piano instruments that cover both traditional acoustic tones and experimental textures. There’s also a host of additions, like LCO Producer Strings and Moments: Vocal Clouds, that are targeted at score work. Of course, all those additional sampled instruments and expansion packs add to the download size, with the Collector’s Edition weighing in at 1.6 TB.
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You’re at home, scrolling through your phone like any other night. Suddenly, nothing works. Texts stop, calls fail and alerts disappear. That’s how it started for Florida woman Patricia Escriva.
She didn’t lose her phone. She lost control of her phone number. And within minutes, someone else was using it to break into her accounts.
“I realized that I had nothing,” Escriva said. “Either you get a text message, a WhatsApp message, an email or a phone call. I had nothing.” That silence was the first warning.
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IS YOUR PHONE HACKED? HOW TO TELL AND WHAT TO DO
SIM swap scams target a victim’s phone number, allowing hackers to intercept verification codes and move quickly through linked accounts. (Kurt “CyberGuy” Knutsson)
How a normal night turned into chaos
Escriva shared her experience on my Beyond Connected podcast at getbeyondconnected.com, where she walked through how quickly everything unraveled.
Escriva was babysitting when her phone suddenly went quiet. No notifications. No signal. It felt off right away.
She connected to Wi-Fi to check what was going on. That’s when everything hit at once. “The first one was, you added a new device to your account,” she said. “And then two seconds later, you just changed your password.”
Then came the financial alerts. “Let me tell you, my heart stopped,” she said. “I start getting emails like $1,500, $800.”
Within minutes, someone had taken control of her accounts and started spending. That speed is what makes this type of attack so dangerous.
What is a SIM swap scam?
What happened to Patricia is known as a SIM swap scam. A SIM swap scam is a type of identity theft that targets your phone number. This can happen with both physical SIM cards and eSIMs, since the attack focuses on your number, not your device.
Here’s how it usually works:
- A scammer gathers your personal data online
- They contact your mobile carrier and pretend to be you
- They convince the carrier to move your number to their device
- Once your number is transferred, they receive your security codes
That last step is the key. Many accounts rely on text message codes for login security. Once a hacker controls your number, they can reset passwords and take over accounts fast. In some cases, accounts are drained within hours.
Why do these SIM swap scams move so fast?
Once your number is in the wrong hands, everything connected to it becomes vulnerable. Email accounts. Bank logins. Payment apps. Hackers don’t waste time. They move quickly before you even realize what’s happening.
In Escriva’s case, the damage started immediately. “They were using my money… from their checking account to pay the credit cards to keep using the credit card,” she said. Even after reporting the issue, it took days to regain control of her number. “They took three days in order to get my phone number…back,” she said.
FBI WARNS OF DANGEROUS NEW ‘SMISHING’ SCAM TARGETING YOUR PHONE
Patricia Escriva recalls the moment her phone went silent and her accounts were taken over in a SIM swap scam. (Kurt “CyberGuy” Knutsson)
SIM swap scam warning signs you should never ignore
SIM swap scams don’t always start with obvious red flags. The first sign can feel small.
Here are signals you should never ignore:
- Your phone suddenly loses service
- You can’t send or receive calls or texts
- You get alerts about new devices or password changes
- You stop receiving verification codes
Escriva now urges people to act fast when something feels off. “If you see you have nothing going on on your phone, make a phone call,” she said. “If that phone call doesn’t go through… you’re being hacked.”
While Patricia lost thousands of dollars to the scammer, her bank ultimately restored all of her money.
What to do if you’re hit by a SIM swap scam
If your phone suddenly stops working without warning, act quickly:
- Call your mobile carrier from another phone and lock your number
- Ask for a SIM lock or port-out freeze immediately
- Contact your bank and stop any transactions
- Change passwords for your email and financial accounts
- Turn on alerts for suspicious activity
- Report the incident to your carrier and local police
Ways to stay safe from a SIM swap scam
You can’t control every data breach or leak. But you can make it much harder for someone to take over your number.
1) Lock down your mobile account
Call your carrier and ask for a SIM lock or port-out PIN. This adds a layer of protection before your number can be moved.
2) Stop relying on text codes
Switch important accounts to an authenticator app or security key. Text messages are the weak link in SIM swap attacks.
3) Use strong, unique passwords
Every account should have its own password. A password manager can help you generate and store them securely. Check out the best expert-reviewed password managers of 2026 at CyberGuy.com.
4) Turn on account alerts
Enable notifications for logins, password changes and transactions. The faster you spot suspicious activity, the better.
IF SOMEONE GETS INTO YOUR EMAIL, THEY OWN EVERY ACCOUNT YOU HAVE. THESE 3 MOVES LOCK THEM OUT FOR GOOD
A SIM swap scam can give criminals access to text message codes used to reset passwords and take over financial accounts. (Felix Zahn/Photothek)
5) Limit your data exposure
Your personal information is often available on data broker sites. Removing it with a data removal service reduces what scammers can use against you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.
6) Watch for phishing and malicious links
Scammers often gather the information they need through fake emails or texts. Using strong antivirus software can help detect malicious links, fake websites and suspicious downloads before they compromise your data. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.
7) Consider identity theft protection
These services can monitor your personal data, alert you to suspicious activity and help you recover more quickly if your information is misused. They can also flag when your data appears in known breaches. See my tips and best picks on Best Identity Theft Protection at CyberGuy.com.
8) Act immediately if your phone goes silent
Don’t wait. Use another phone and call your carrier and bank right away. Lock everything down as fast as possible.
Kurt’s key takeaways
Patricia Escriva’s story is a reminder of how quickly things can spiral out of control. One moment, everything feels normal. Next, your digital life is out of your hands. Her experience also shows something else. Speed matters. Awareness matters. The sooner you act, the more you can limit the damage. Scammers are getting better at impersonation. That means protecting your phone number is now just as important as protecting your passwords. You can hear Patricia walk through her entire story step by step on my Beyond Connected podcast at getbeyondconnected.com, including what she wishes she had known before it happened.
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If your phone suddenly lost service right now, would you know exactly what to do next? Let us know by writing to us at CyberGuy.com.
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Copyright 2026 CyberGuy.com. All rights reserved.
Google Home users can now ask Gemini to complete more complex, multi-step tasks and combine multiple tasks in a single command. Google has updated Gemini for Home to Gemini 3.1, which it says will improve the smart home assistant’s ability to interpret and act on requests. The upgrade will also make Gemini for Home better at handling recurring and all-day events and allow users to “move around” upcoming events.
In addition to the Gemini upgrade, Google also announced improvements to the camera experience, new automation capabilities, and two public previews: Ask Home on Web and a new notification feature. Ask Home on Web will allow Google Home users to manage their smart home from a computer, including searching camera history with natural language, checking on devices, and creating automations. Google is also releasing a public preview for “improved and expanded notifications” that include “quick action” buttons that can be used for device control directly in the notification.
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