Connect with us

Technology

iFixit’s FixBot helps with repairs ‘the way a master technician would’

Published

on

iFixit’s FixBot helps with repairs ‘the way a master technician would’

DIY repair site iFixit has launched its own app for iOS and Android, featuring its extensive library of repair guides and resources, a battery health monitor, and a new AI “FixBot” tool that’s been trained on those same guides to help with repairs.

The heart of the new app is the company’s existing library of repair guides, optimized for your mobile device. You can save the devices you own, giving you quick access to the relevant resources, and buy both tools and replacement parts from within the app.

What’s entirely new is FixBot, an AI helper designed to talk you through repairs and troubleshooting. “You tell it what’s happening: your phone dies at 30 percent, your washing machine won’t drain, your mower sputters and stalls,” CEO Kyle Wiens says in a blog post. “It asks follow-up questions. It eliminates possibilities. It thinks out loud with you, the way a master technician would, until the diagnosis clicks into place. Then it finds the parts and walks you through step by step.”

iFixit says the bot pulls its answers from its repair guides, cache of PDF manuals, and user forums. For devices without a dedicated iFixit guide already, the bot “will do its best with manufacturer docs, targeted web searches and information from similar models,” according to Wiens. Right now FixBot is entirely free to use, but eventually its voice controls and document uploads will be limited to a $4.99/month paid plan, with access limits applied to the free version too.

There are other app-specific features that take advantage of being installed on your phone or tablet. If you have an issue with the hardware it’s installed on, it will automatically detect the model, saving you from searching. It also taps into your phone’s battery information to report on your battery health. Most modern phones now include built-in battery health scores anyway, but iFixit’s unique touch is to predict future battery degradation, helping you plan a replacement ahead of time.

Advertisement

“We want to demystify batteries for people,” Wiens told my colleague Sean Hollister. “It should be like an oil change, you know when you’ll need to replace it and plan on regular maintenance.”

The iFixit app is available now on both iOS and Android. It isn’t actually iFixit’s first app, but it’s been a while — the company first launched an iPhone app in 2011, but a few years later was banned from the App Store for tearing down an Apple TV developer unit. Apparently it’s taken until now to get App Store access again (and Wiens’ personal developer account is still on the naughty list) but hopefully it’ll stick this time — he says iFixit has made sure Apple knows it still intends to teach people how to open up their devices.

Technology

Nvidia CEO denies he’s ‘unhappy’ with OpenAI

Published

on

Nvidia CEO denies he’s ‘unhappy’ with OpenAI

“We are going to make a huge investment in OpenAI. I believe in OpenAI, the work that they do is incredible, they are one of the most consequential companies of our time and I really love working with Sam,” he said, referring to OpenAI CEO Sam Altman.

“Sam is closing the round (of investment) and we will absolutely be involved,” Huang added. “We will invest a great deal of money, probably the largest investment we’ve ever made.”

Continue Reading

Technology

Amazon Prime settlement could put money back in your pocket

Published

on

Amazon Prime settlement could put money back in your pocket

NEWYou can now listen to Fox News articles!

Amazon has agreed to pay $2.5 billion to settle allegations brought by the Federal Trade Commission over how it enrolled customers in Prime and how difficult it made cancellation. 

The FTC alleged Amazon enrolled millions of consumers without clear consent and failed to provide a simple way to cancel.

“The evidence showed that Amazon used sophisticated subscription traps designed to manipulate consumers into enrolling in Prime, and then made it exceedingly hard for consumers to end their subscription,” Federal Trade Commission Chairman Andrew N. Ferguson said.

Rather than proceed to trial, Amazon chose to settle the case. The company did not admit liability and says it has already made changes to Prime enrollment and cancellation flows. Still, the agreement stands as the second-largest monetary judgment ever secured by the Federal Trade Commission.

Advertisement

ALEXA.COM BRINGS ALEXA+ TO YOUR BROWSER

Eligible U.S. Amazon Prime members can now file claims for refunds tied to the FTC’s $2.5 billion settlement. (iStock)

Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide — free when you join my CYBERGUY.COM newsletter.

How the $2.5 billion settlement breaks down

The court-ordered settlement is divided into two parts. First, Amazon must pay a $1 billion civil penalty to the federal government. As a result, this marks the largest civil penalty ever tied to a violation of an FTC rule. Second, $1.5 billion is set aside for consumer refunds. Eligible Prime subscribers may receive compensation for Prime membership fees paid during the covered period, capped at $51 per person. Because this is an FTC action, only U.S.-based Prime subscribers qualify. Therefore, customers outside the United States are not eligible.

Who qualifies for an Amazon Prime refund

You may qualify for compensation if either of the following applies.

Advertisement
  • First, you signed up for Amazon Prime in the United States between June 23, 2019, and June 23, 2025.
  • Alternatively, you attempted to cancel Prime through the online cancellation process during that same period but were unable to complete it. This includes entering the cancellation flow and not finishing or accepting a Save Offer.

To confirm when you joined Prime, log in to your Amazon account. Then go to Memberships and Subscriptions and select Payment history under Prime.

How Amazon is issuing refunds

Under the settlement, refunds are distributed in two groups based on eligibility.

Automatic Payment Group

Some consumers qualified for automatic payments.

  • You were eligible if you signed up for Prime between June 23, 2019, and June 23, 2025, enrolled through a challenged enrollment flow and used no more than three Prime benefits in any 12-month period.
  • Automatic payments were issued within 90 days of the court order, with most eligible customers receiving funds by late December 2025. These payments covered Prime membership fees paid up to $51. No claim was required.

However, if you believe you qualified for an automatic payment but did not receive one, you may still be eligible to file a claim.

Claims Process Payment Group

At this point, the claims process is the primary path for refunds. The claims window opened January 5, 2026. Eligible consumers are being notified by email or postcard through early February. You may qualify to file a claim if you unintentionally enrolled in Prime through a challenged enrollment method or tried but failed to cancel your membership online between June 23, 2019, and June 23, 2025, and used fewer than 10 Prime benefits during any 12-month period. In addition, you must not have already received an automatic payment. To file a claim, you will need to confirm one of two conditions by checking a box on the claim form. Claims are reviewed for eligibility. Approved claims receive compensation for Prime fees paid, capped at $51 per person.

The FTC says Amazon used confusing Prime signup and cancellation flows that led millions of users into unwanted subscriptions. (iStock)

Where to file a Prime settlement claim

If you are eligible to file a claim, official instructions will be provided by email or mail. You can also access the court-approved settlement site directly at: subscriptionmembershipsettlement.com.

Advertisement

Links to the settlement site are also available on Amazon’s website, the Prime membership page and within the Amazon app.

THE WEEK’S BEST AMAZON HOME DEALS: SAVE 40% OR MORE ON PILLOWS, BLENDERS, VACUUMS AND MORE

Even if you do not qualify for a refund, this settlement is a strong reminder to review your subscriptions and confirm you are paying only for services you actively use. Here’s how to cancel a subscription using your iPhone and Android.

“Payments are being handled by the settlement administrator. Customers can find information and submit claims at the administrator’s website subscriptionmembershipsettlement.com,” an Amazon spokesperson told CyberGuy.

How to add or manage your Amazon Prime account

If you already have an Amazon account, adding or managing Prime takes only a few minutes. First, log in to Amazon and open the Accounts and Lists menu. From there, select Prime to view your membership details. Next, follow the prompts to add Prime or manage an existing subscription. Amazon displays pricing, billing dates and available benefits before you confirm. For that reason, review each screen carefully so you know exactly what you are agreeing to. For more on “How to get a cheap Amazon Prime membership,” click here.

Advertisement

Take my quiz: How safe is your online security?

Think your devices and data are truly protected? Take this quick quiz to see where your digital habits stand. From passwords to Wi-Fi settings, you’ll get a personalized breakdown of what you’re doing right and what needs improvement. Take my Quiz here: Cyberguy.com.

Kurt’s key takeaways

Overall, this settlement sends a clear message about subscription transparency. While a $51 refund may feel modest, the broader impact matters. Regulators are forcing companies to simplify signups and make cancellations easier. If you ever felt trapped in a subscription you did not intend to start, this case shows enforcement is finally catching up to deceptive design tactics.

The claim form shows where to find your Claim ID and PIN, which are required to file for an Amazon Prime settlement refund. (iStock)

Have you ever tried to cancel a subscription and felt blocked or misled along the way? Let us know by writing to us at Cyberguy.com.

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Advertisement

Sign up for my FREE CyberGuy Report
Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox. Plus, you’ll get instant access to my Ultimate Scam Survival Guide – free when you join my CYBERGUY.COM newsletter.

Copyright 2026 CyberGuy.com. All rights reserved.

Advertisement
Continue Reading

Technology

On the ground with thousands of anti-ICE protestors

Published

on

On the ground with thousands of anti-ICE protestors

It was too cold to take off my mittens and check Google Maps so I put my faith in the trickle of bundled-up people ahead of me. All of them were carrying signs and wearing whistles around their necks on top of layers and layers of winter clothing. At first there were dozens of us walking toward Government Plaza, across the street from Minneapolis City Hall, and within a block it was hundreds. By the time I arrived it was thousands. Some reports said five to ten thousand, but on the ground, it felt like a single vibrating mass that was too large to count.

I made my way through the throng, repeating “excuse me” and “pardon me” despite the din because the people here are above all else unfailingly polite. Someone offered me a “Fuck ICE“ pin. Someone else offered me a chocolate-chip cookie. Another offered me a red vuvuzela. All three declined to be named or interviewed.

Friday, January 30 was the second general strike in the Twin Cities since federal immigration officers killed Alex Pretti. This one was reportedly organized by Somali and Black student groups at the University of Minnesota. Unlike the first strike, held last week and endorsed by local unions, this Friday’s was more hastily organized than the first economic blackout. I heard murmurs of lower turnout this time around, which was difficult to square with the fact that the plaza was so crowded that I didn’t understand how more people could possibly fit. And yet Minnesotans kept coming. The light-rail car pulled in and through the windows I saw the people inside were standing shoulder to shoulder, and they poured out and somehow filled space that wasn’t there.

They chanted: “No more Minnesota nice, Minneapolis will strike.”

Unlike the ongoing protests outside the Whipple Federal Building, the staging area from which ICE agents depart in unmarked cars to hunt down immigrants, the mood at the City Hall rally was almost jubilant, despite the under-current of outrage and terror that is present everywhere here. At Whipple, people jeer and yell at federal agents and local sheriff’s deputies alike, and their taunts are often met with flash bangs and pepper spray. Today, there appeared to be no such danger at the City Hall rally, but if the people of Minneapolis have learned anything over the past few weeks, it’s that danger lurks around every corner. You can be sitting in your car and be killed by a federal agent. You can be doing ICE watch and be killed by a federal agent. You can be protesting that killing and be arrested by federal agents. You can be walking or driving to work and be snatched by a federal agent. You can blow a whistle to alert your neighbors that federal agents are snatching someone off the street, and you’ll end up, at the very least, pepper sprayed by a federal agent. Medics milled about, prepared for the worst.

Advertisement

Helicopters circled overhead. Volunteer marshals in neon vests, stationed at nearly every entrance and street corner, directed the crowd. One warned me about the ice; I didn’t hear her and slipped, but a woman behind me caught my fall.

Continue Reading

Trending