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Cities most targeted for travel booking scams

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Cities most targeted for travel booking scams

As the July 4th holiday and summer travel heats up, cybercriminals are increasingly targeting unsuspecting travelers through online booking scams. 

A new study by online protection company McAfee has identified the top five destinations most frequently targeted by cybercriminals for online booking scams.

Abhishek Karnik, head of threat research at McAfee, has shared valuable insights on those top destinations exploited by scammers and how to protect yourself from falling victim to these schemes.

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A person kicking back on a hammock   (Kurt “CyberGuy” Knutsson)

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Top 5 online booking scam hot spots

It’s hard to immediately see why these destinations made this threat list. According to McAfee’s research, the following destinations are most frequently exploited by scammers:

1. Fort Myers Beach, Florida

2. Sandusky, Ohio

3. Pocono Manor, Pennsylvania

4. Waimea, Hawaii

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5. Chicago

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A woman pulling her luggage while on vacation   (Kurt “CyberGuy” Knutsson)

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Why these destinations?

Karnik explains that popular vacation spots like Fort Myers Beach, Sandusky and Chicago attract significant consumer interest and spending, making them prime targets for opportunistic scammers. These destinations offer a wide range of experiences cybercriminals can exploit through various scams. These scams have led consumers to unknowingly install malware or jeopardize their data, privacy and identity.

packing for vacation

Items packed for a vacation   (Kurt “CyberGuy” Knutsson)

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Common types of travel scams

Travelers should be aware of several prevalent scams:

AI-generated scams: The rise of AI tools has made it easier for scammers to create highly convincing and entirely fraudulent travel opportunities, including realistic-looking images of nonexistent accommodations and fake reviews.

Fake booking websites: Cybercriminals create convincing fake booking sites with enticing deals to capture financial information or secure payment for non-existent bookings. Stick to reputable websites or book directly with hotels and airlines to ensure your reservations are valid.

Impersonation scams: Fraudsters pose as hotel staff, tour guides or travel agents to deceive travelers into sharing sensitive personal or payment information. Always verify the identity of individuals before sharing any data or personal information.

Public Wi-Fi risks: Hackers can intercept data transferred over unsecured public Wi-Fi networks at hotels, airports and cafés, potentially stealing login credentials and credit card information. Use a VPN or avoid accessing sensitive accounts on public networks.

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Phishing emails and texts: Be wary of unsolicited communications from supposed travel agencies, airlines or hotels prompting you to click on links or provide personal information. While these messages may appear legitimate, they often lead to fraudulent websites designed to steal your data. When in doubt, go directly to the source before responding or clicking any links.

Oversharing on social media: Sharing your location and travel plans on social media can make you a target for thieves, both digitally and in the physical world. Keep your plans private, or share them selectively, and avoid posting real-time updates that might indicate your home is unoccupied.

Karnik warns that the accessibility of artificial intelligence has increased the scale, effectiveness and speed of travel scams, including highly convincing phishing attempts and fraudulent travel opportunities.

hammock

A person relaxing in a hammock on vacation   (Kurt “CyberGuy” Knutsson)

AVOID TOP 5 TRAVEL SCAMS FOR THE PERFECT SUMMER VACATION

The impact of travel scams

The consequences of falling victim to these scams can be severe. McAfee’s Global Safer Summer Travel Survey revealed that 25% of Americans have lost over $1,000 to travel-related scams. Additionally, 15% have experienced fraudulent payments after providing financial details on fake sites, and 13% have arrived at their destination to find their pre-booked accommodation didn’t exist.

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Hawaii

A photo of a beach in Hawaii  (Kurt “CyberGuy” Knutsson)

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Protecting yourself from online booking scams

To ensure a safe and secure travel experience, Karnik recommends the following tips:

1. Book directly with reputable companies or through trusted platforms

2. Be cautious of deals that seem too good to be true

3. Conduct reverse image searches to verify property photos

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4. Use a credit card and never a debit card for better transaction protection

5. Avoid using public Wi-Fi without a VPN

6. Be wary of unsolicited messages asking for personal information

7. Validate listings across multiple platforms to help determine legitimate accommodations

8. Have strong antivirus software: The best way to protect yourself from clicking malicious links that install malware that may get access to your private information is to have antivirus protection installed on all your devices. This can also alert you of any phishing emails or ransomware scams. Get my picks for the best 2024 antivirus protection winners for your Windows, Mac, Android and iOS devices.

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Chicago’s skyline  (Kurt “CyberGuy” Knutsson)

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Red flags to watch out for when booking online

Karnik advises travelers to be alert for these warning signs when booking online:

  • Listings with no reviews
  • Requests to communicate or pay outside the booking platform
  • Pressure to make quick decisions
  • Unusual payment methods like wire transfers or gift cards

beach

An image of a beach in Florida   (Kurt “CyberGuy” Knutsson)

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Kurt’s key takeaways

As Abhishek Karnik emphasizes, scammers are opportunists who take advantage of popular consumer trends and holidays when people might be more trusting or looking for vacation deals. By staying informed about common scams, recognizing red flags and following best practices for online safety, travelers can significantly reduce their risk of falling victim to travel-related fraud. Remember, a little caution goes a long way in ensuring your summer getaway is memorable for all the right reasons.

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How has the rise of artificial intelligence in creating realistic-looking travel opportunities affected your trust in online travel platforms? Let us know by writing us at Cyberguy.com/Contact

For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter

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Copyright 2024 CyberGuy.com.  All rights reserved.

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Samsung SmartThings takes a step toward a smarter grid

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Samsung SmartThings takes a step toward a smarter grid

Samsung has launched a new demand response program for its SmartThings smart home platform. Flex Connect allows your SmartThings connected appliances to communicate with the grid and automatically reduce energy use when there’s a spike in demand, which could help avoid blackouts. While demand response programs have made for some scary headlines, many experts believe connecting our smart homes to the grid is critical for managing the strain on our energy network.

Flex Connect is available in New York and California and works with SmartThings Energy — an energy management solution. It taps into SmartThings’ AI Energy Mode to automate how smart appliances and connected devices like lights and thermostats respond to demand response events.

AI Energy Mode, which Samsung says can save up to 70 percent of energy consumption when using Samsung products, is a smart program that learns your household’s routines and automatically adjusts appliances and devices’ energy use to save energy based on targets you set in the app.

Alongside appliances, SmartThings Energy can automate devices connected to smart plugs, such as this Eve Energy plug.
Photo by Amelia Holowaty Krales / The Verge

According to Samsung, when a demand response signal is received from your utility company, Flex Connect can automatically turn on the AI Energy Mode to save extra energy use in supported appliances, automatically power off devices — including third-party lights and plugs — and automatically adjust supported thermostats to lower their energy use.

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If you don’t have any supported appliances, you can still use the SmartThings Energy feature to receive alerts when an event is triggered. This way, you can know to adjust your thermostat or not run your dryer.

The Flex Connect program is optional, and you can choose which devices you want to enroll, as well as change them at any time. Any appliance or device that works with SmartThings Energy can be connected to Flex Connect. While the compatible devices list is dominated by Samsung appliances, several third-party plugs, lights, and thermostats are supported. Some notable brands include Wemo, TP-Link, Aeotec, Ecobee, Sengled, and Resideo (Honeywell Home). There’s also support for Tesla products, including the Powerwall and Loop EV chargers.

Samsung hasn’t provided specific details on how utilities will work with the program, if there are plans to expand to more states, or when Flex Connect will go live. We’ll update this post with more information when we receive it.

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A new Resident Evil is in the works

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A new Resident Evil is in the works

“We’re making a new Resident Evil,” Nakanishi said during the show. “It was really difficult to figure out what to do after 7. But I found it, and to be honest it feels substantial. I can’t share any details just yet but I hope you’re excited for the day I can.”

That’s admittedly not much to go on, but I get the sense he’s hinting that this new game is the next major entry in the franchise. If that’s the case, we’ll have to see if Capcom calls it Resident Evil 9 or finds some sort of clever subtitle, like it did with the logo for Resident Evil Village.

The news of a new Resident Evil followed updates for a few other games. The just-announced Dead Rising Deluxe Remaster will be released on September 19th with improved graphics and some new quality-of-life upgrades. Kunitsu-Gami: Path of the Goddess, a new tower defense game in a setting inspired by Japanese mythology, is getting a demo today ahead of its July 19th release. (My colleague Ash Parrish was a big fan of the game at Summer Game Fest.) And Resident Evil 7 for iOS, which launches on July 2nd, will have an auto-fire feature to make the game easier to play with virtual controls.

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10 voice scams to watch out for – and your quick action plan

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10 voice scams to watch out for – and your quick action plan

You’ve heard the stories … A CEO was conned out of $233,000 when someone copied the voice of his parent company’s boss. A 75-year-old woman nearly lost $27,500, thinking her grandson was in trouble.

With as little as $4, anyone can copy a voice with super-cheap, super-powerful AI software. I’ve got the inside scoop on tricks these scammers use so you don’t fall for it.

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YOUR CAR IS A TARGET — DON’T GET HACKED OR DUPED

10 popular tactics

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In the age of TikTok, Facebook, Instagram, Snapchat, LinkedIn and YouTube, where we broadcast our lives (and voices) to the world, scammers are having a field day.

They’re extracting voice samples, feeding them into their AI machines and producing chillingly accurate voice clones. With that, the stage is set for a scam that’s as emotionally brutal as it is ingenious.

Pro tip: Unless you’re trying to make it as an influencer or you’re a public figure of some kind, set your social media profiles to private. You’re just giving too much away with a public account.

Setting your social media profiles to private, if you’re able, is an easy way to deter scammers seeking your personal information. (Matt Cardy/Getty Images)

Kids’ summer camp upset: There’s been a gas leak and they need to evacuate immediately. The camp counselor wants you to pay for a hotel room and bus ride for your child.

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Charity request: A voice you’ve definitely heard on TV called you, looking for cash to help disaster victims. What’s your credit card number?

Neighbor needs help: She’s crying that your dog was hit by a car and she took him to the vet. You’ll pay the bill now, right?

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Auto parts emergency: Your trusty mechanic calls with bad news: Don’t drive your car, because there’s been a major recall and you need to buy the parts now!

Urgent business expense: Your boss calls from an unknown number. They’re at a business conference and urgently need you to wire money for unexpected expenses. Can you handle it right away?

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Medical emergency: A relative’s voice frantically tells you they’ve been in a serious accident and need money immediately to pay the hospital bill before they can be treated.

phone in a photo illustration

There are thousands of potential voice scams that can be used to target you. (Photo by Jaap Arriens/NurPhoto via Getty Images)

Stuck in jail: Your child has been arrested and needs bail money immediately. They instruct you to send the money to a specific account before things get even worse.

Utility shutoff: A representative from the electric company, sounding exactly like someone you’ve spoken to before, says your service will be shut off unless you make an immediate payment.

School fundraiser: Your kid’s school principal calls, asking for donations to support a new project. They just need your credit card information to process the donation.

Travel trouble: A close friend calls from a vacation spot. They’ve lost their wallet and are stranded. Can you wire some money to cover their hotel bill and return flight?

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These are just some examples. There are thousands more where these came from.

phone showing caller ID

Checking caller ID is one of a few ways to gauge whether the call you’re receiving is from a potential scammer. (iStock)

Your plan of action

Before you consider selling the family silver or clearing your savings account, let’s talk strategy. You need to know about this now, before something scary happens, so you’re prepared.

  • Check the caller ID: If the call’s coming from a number you don’t recognize or, even worse, a blocked or hidden number, that’s a big red flag. Even if it sounds like your kiddo or mom on the other end, hang up, then dial them on their cell.
  • Verify with video: In high-profile cons like those involving a business, scammers have used AI video, too. But most low-budget cons won’t go that far.
  • Buy time: If the voice on the other end claims they’re in a jam — say, an accident or they’ve been detained — tell them you’ll help but want to check things out first. Immediately try to reach that person through other means or contact someone who might know their whereabouts.
  • Money talks: If someone demands a wire transfer or Bitcoin payment, your scam alert should be blaring. Authentic emergencies don’t come with specific, shady payment demands.

POLICE WARN HOMEOWNERS OF ‘OUT OF TOWN’ SCAMMERS TRYING TO SELL, RENT VACATION PROPERTIES THEY DON’T OWN

People fall for this stuff every day. Take care of the folks in your life by sharing this story. It could save someone’s financial future.

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