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StubHub Sued By Washington D.C. Attorney General Over Alleged Deceptive Pricing

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StubHub Sued By Washington D.C. Attorney General Over Alleged Deceptive Pricing


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The Washington, D.C., attorney general’s office sued second-hand ticketing platform StubHub on Wednesday, alleging the company participates in deceptive pricing and hides mandatory fees from consumers—marking the latest in a wave of antitrust crackdowns under the Biden Administration.

Key Facts

Attorney General Brian L. Schwalb filed the suit Wednesday, alleging StubHub’s practices “interfere with consumers’ ability to compare prices” and make informed decisions about where to buy tickets, according to a media release.

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The suit takes issue with StubHub’s practice of “drip pricing,” which is when a company advertises an artificially low price to get buyers interested, “prompts them through a series of needless steps while a countdown clock creates a false sense of urgency” then increases the price due to fees tacked on at the end.

Schwalb’s office said StubHub used a pricing model that showed accurate prices from 2014 to 2015, but changed to “drip pricing” after finding people were more likely to buy tickets if fees were hidden until the end.

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The attorney general alleged two violations of the consumer protection procedures act, one violation for unfair acts or practices and one for deceptive acts or practices, and seeks an injunction requiring StubHub to remedy its violations, statutory civil penalties and damages and restitution, according to a copy of the suit shared with Forbes.

Forbes has reached out to StubHub for comment on the suit.

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Surprising Fact

The D.C. attorney general argued in its media release that Washington is “particularly impacted by StubHub’s illegal conduct” as its residents and visitors spend more per capita on live entertainment than in many other cities, including Boston, Chicago, Los Angeles and New York City.

Big Number

4.9 million. That’s how many tickets StubHub has sold to people in Washington, D.C. since 2015, when the company enacted its “drip pricing” model. In a press release, the attorney general’s office said StubHub has extracted about $118 million in hidden fees from those sales.

Key Background

StubHub is the latest ticket seller to be sued over alleged illegal activity around pricing and fees. In May, the Department of Justice sued Live Nation—which owns Ticketmaster after they merged in 2010—alleging the two ticket sellers used various tactics to “eliminate competition and monopolize markets,” including long-term ticketing contracts, blocking venues from using multiple ticketers and acquiring its competitors. On the same day, a New York ticket buyer filed a class action suit against Live Nation, alleging the companies force consumers to pay high prices through “excessively high fees” and limit competition among resale sites, thus pushing up prices in the secondary market. Consumers have been critical of ticket prices and the fees that accompany them for years, and the controversy was thrust into the spotlight in 2022 when Ticketmaster botched the sale of tickets to Taylor Swift’s Eras Tour. Last October, President Joe Biden proposed banning junk fees and requiring companies—whether hotels or ticket vendors—to show the full price up front.

Further Reading

ForbesWomen In Music And Sports Dominate StubHub Ticket Sales In 2023-And Will Likely Continue To In 2024
ForbesLive Nation Facing Class Action Suit Over ‘Excessively High Fees’ In Wake Of Federal Antitrust LawsuitForbesDOJ Sues Ticketmaster And Owner Live Nation-Says ‘Monopoly’ Results In Higher Ticket Prices For Fans



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Washington, D.C

From protest to peace: A journey of faith in Washington, DC – opinion

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From protest to peace: A journey of faith in Washington, DC – opinion


We arrived at the protest rally just before the 11 a.m. start time. There weren’t many people there, and those who were, despite waving Palestinian flags, were more interested in shouting abuse at the assembled police officers and chanting about domestic American issues.

Then we realized that this wasn’t the main protest, but rather one of dozens of smaller rallies happening all over central Washington, DC last week, ostensibly to protest Prime Minister Benjamin Netanyahu’s address to Congress. What followed was three hours of walking through a dystopian hell, with masked youths chanting for Israel’s destruction, middle-aged men carrying swastikas, and young Americans screaming for an intifada on the streets of the US and Israel. A veritable sea of hate that threatened to swallow us whole.

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We eventually made it to our hotel, and to the reason we were in DC: a conference of 250 young Christians arranged by the pro-Israel Christian organization, Passages. Often referred to as the “Christian Birthright,” Passages has for the last decade been bringing busloads of American college kids on 10-day trips to Israel to learn about the origins of their faith, as well as the story of modern Israel and the wider Middle East.

Now, with tourism to Israel in tatters because of the war, they pivoted and arranged this conference, in the seat of the American government – Washington, DC. What followed was four days of fellowship, learning together, touring the DC’s monuments, visiting the United States Holocaust Memorial Museum, celebrating a traditional Shabbat dinner with an Orthodox rabbi, and much more. 

It was a privilege to be invited, and to have the opportunity to teach about Israel, to such an eager audience. Everyone agreed with the sentiment of “Next year in Jerusalem,” and I know that many of the friends I made here in DC will be visiting the Holy Land as soon as they can. I was strengthened by their prayers for my family and for our brave soldiers, and heartened by their dedication to Israel in the face of such opposition. 

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Demonstrators gather outside of the Israeli Embassy to demand for a cease-fire in the Gaza Strip in Washington DC, March 2, 2024. (credit: (Celal Gunes/Anadolu via Getty Images))

The most impactful part of the trip was undoubtedly the final morning, when the siblings of two hostages, Or Levy and Romi Leshem-Gonen, shared the story of their loved ones. Our group are all lovers of Israel, and all know about the hostages, but I saw on their faces that this encounter will change them for the rest of their lives. 

Unity in prayer

After the meeting, we walked together to the National Mall. We were a group of 250 young American Christians, a smattering of Israelis such as myself, my colleague Joanna Peled, and these two brave and broken hostage families. 

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We prayed together, in English, Hebrew, and Spanish (there were some representatives from a Spanish-speaking church in Texas). We prayed for peace, for reconciliation, and of course, for the hostages to return home, now! 

I couldn’t help shedding tears of hope as we all sang “Hatikvah,” and prayed for the peace of Jerusalem. As our cries rang out loud and clear, I recalled that three days earlier the hatred and violence of the anti-Israel protest hung heavily on the air. Today, I reveled that I was on the right side of history. It was just love, peace, pain, and humanity. 

The writer, a tour guide and educator, lives in Tzur Hadassah with his family.

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Washington, DC Sues StubHub Over Deceptive Pricing

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Washington, DC Sues StubHub Over Deceptive Pricing


The fury over inflated ticket prices has been a major topic lately, with the Department Of Justice filing an antitrust lawsuit against Live Nation and the House Of Representatives passing a bill requiring greater transparency in ticket pricing. Now, a major American city has filed a lawsuit against StubHub, one of the major ticket-reselling firms. (more…)

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Washington, D.C

Victoria Azarenka survives Hailey Baptiste, advances at DC Open

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Victoria Azarenka survives Hailey Baptiste, advances at DC Open


Midway through last week, Victoria Azarenka didn’t know how she would compete at the DC Open.

She withdrew from Wimbledon with a shoulder injury. She came into Tuesday’s first-round matchup with D.C.’s Hailey Baptiste having failed to complete even two practice sets. She was full of uncertainty.

So, of course, the WTA veteran of nearly 20 years was stretched to the limit in a 140-minute grind in the Tuesday afternoon heat at William H.G. FitzGerald Tennis Center in Rock Creek Park. Ultimately, the former world No. 1 held off Baptiste, 7-6 (8-6), 7-6 (7-3).

The No. 6 seed, who won exactly one more point than Baptiste in the match, advanced to a second-round meeting with China’s Yafan Wang.

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“It was hard for me to expect a high level of tennis today after having a break and coming off from injury, not really having too much time on the practice court,” Azarenka said. “But I feel like I fought really hard today. In the tiebreaks, in the important moments, I really executed well.”

Despite the win, Azarenka never felt comfortable.

“After a break, you have those hesitations, you have some of those doubts,” she said. “Sometimes the quicker decision-making is not as natural after not playing for a while.”

Azarenka and Baptiste are coming from opposite ends of their careers. Azarenka turns 35 Wednesday, is ranked No. 20 and has earned nearly $40 million in her career. She finished No. 1 in 2012, the same year Baptiste turned 11.

Baptiste is ranked No. 97 and had to win a qualifier just to make the main draw. But once the players were on the court, not much separated the two.

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The first set took more than 70 minutes. Baptiste led 5-4 and 6-5 but couldn’t close Azarenka out.

Azarenka took a 5-2 lead in the first tiebreak, but Baptiste cut her deficit to one. With a chance to even things, Baptiste took a ball on her forehand — a strength of her game — but sent it into the net.

The Belarusian eventually won the set with a backhand winner, then won three of the first four games in the next set. Baptiste responded, forced a tiebreak and took a 3-1 lead.

But it wouldn’t last. Azarenka won the next six points, celebrating with a reserved fist pump.

“I would say it’s a good start,” she said.

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Tiafoe survives a scare

Seconds after he won a marathon second-round match against Daniel Elahi Galan, Frances Tiafoe swung at an errant tennis ball and knocked it out of the stadium. It was unclear whether the blast was in joy or relief, but the Hyattsville native survived a scare after an early stumble for a 6-7 (10-8), 6-3, 6-3 win.

“I didn’t feel so good after that first set. … I really found my game, so I hope you guys enjoyed it,” he said in the on-court interview after the match, which lasted 2 hours 22 minutes. His hometown crowd, cheering his every word, did seem to enjoy it.

Tiafoe, seeking his first DC Open title, will face the winner of Wednesday’s Roberto Carballes Baena-Aleksandar Kovacevic match in the round of 16.

“I think it’s good to have a really tough match in the first round where you’re like, ‘Wow, I could be out of here,’” Tiafoe said. “… Definitely gets your feet going and ready for the tournament. … You get really tested.”

Lessons learned for Townsend

For Taylor Townsend, meeting Russian Anastasia Potapova in the first round was a less-than-ideal draw. The pair had met twice, with Potapova dominating both matches.

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But digging through those losses revealed lessons for Townsend, who turned the tables on Potapova in a 6-2, 6-2 first-round win. She will face Marie Bouzkova of the Czech Republic in the second round Thursday.

Townsend declined to speak with reporters but said in an on-court interview after the match that she and her coach watched plenty of video to prepare for Potapova.

“This is the real me,” the 28-year-old said, addressing the crowd. “She’s been hiding for some time.”

The win builds on a milestone season for Townsend. She and Katerina Siniakova won the Wimbledon women’s doubles title this month for her first Grand Slam championship.



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