Virginia
Virginia nursing home sale sparks concern over staffing, quality of care: ‘It needs to get better’
SOUTH HILL, Va — A resident of a Southside Virginia nursing home is raising concerns over quality of care, staffing levels, and on-site leadership of the facility after it changed hands.
Ronalds Rawlings said each day at Twin Lakes Rehabilitation and Nursing brings an unexpected challenge. He describes his experience living at the South Hill long-term care facility as inconsistent, ever since new ownership took over.
“I wake up in the morning, like, what’s next?” he said. “At least at first, it was consistent at first, but now it’s like, I’m at the point where it’s time to go.”
VCU Health’s Community Memorial Hospital used to operate what was called The Hundley Center but sold the facility to the New Jersey-based Eastern Healthcare Group on April 1, according to VCU Health. With it, came the name change to Twin Lakes and a shift in ownership type from non-profit to for-profit.
Rawlings, who’s lived at the nursing home since 2023, said one of the biggest differences he’s observed over the past several months is a decrease in the number of employees, as he alleged in a complaint to the Virginia Department of Health (VDH), the state agency that oversees nursing homes.
“The nurses that are charged with my care are doing a very good job. Now, those nurses are working to the max. They are short-staffed,” Rawlings said.
He claimed in his complaint those issues have led to medications not arriving on time and showers not occurring as frequently.
When asked whether the facility was short-staffed when it was run by VCU Health, Rawlings answered, “No.”
Rawlings said he has not yet received VDH’s findings pertaining to his complaint, and Eastern has not returned CBS 6’s request for a response to his allegations.
Drop in reported staffing levels
However, data from the Centers for Medicare and Medicaid Services (CMS), which regulates nursing homes at the federal level, confirms a considerable drop in staffing levels following the acquisition.
It shows the facility went from a 5-out-of-5 star “well above average” staffing rating from January through March to a 2-star “below average” staffing rating from April through June. CMS determines those ratings in part based off quarterly staffing reports that providers are required to submit. Higher staffing levels “may mean higher quality of care for residents,” according to CMS.
During the same time period, CMS data shows that under VCU Health, there was nearly one whole extra hour of reported total nurse staffing hours per resident per day on average. The facility reported an average of 3.96 total nurse staffing hours per resident per day from January through March but reported 2.98 hours of the same from March through June.
According to the most recent data before the sale, CMS gave the Hundley Center a 5-out-of-5 star overall quality rating, which indicated it also performed well during health inspections.
VDH has not yet conducted a health inspection of Twin Lakes since the ownership change, but Eastern Healthcare Group as a chain has an overall quality rating from CMS of 1.4-out-of-5 stars, as of July 2025, which indicates the group’s 17 facilities have performed poorly on inspections and staffing measures.
Only 22 of the country’s 600+ nursing home chains had a lower overall quality rating, according to CMS data.
CBS 6 has asked Eastern for a response to the company’s ratings, and we have not yet heard back.
Disciplinary action against on-site leadership
Rawlings said he was also troubled by past findings against the leadership put in place at the facility after the ownership change, as both the administrator Shondel Samuels and director of nursing Latarsha Brown have been recently disciplined by the state.
“I think that probably sparked a concern for everybody’s safety,” Rawlings said.
According to licensing board reports, Samuels and Brown were formerly the administrator and director of nursing at Henrico Health and Rehabilitation Center at the time of a 2023 inspection that resulted in serious findings. Henrico was identified by CMS in January 2025 as Virginia’s poorest performing nursing home based off results of its last three years and cycles of inspections.
Citing the results of the 2023 inspection, the Board of Long-Term Care Administrators in July 2025 placed Samuels’ license on probation, in part because it found she failed to protect residents from multiple instances of abuse and retaliated against a resident who complained to an ombudsman by issuing them a discharge notice.
The board said Samuels “accepted little responsibility” in her role as administrator and instead claimed issues cited by the board were caused by factors outside of her control.
Then earlier this month, the Board of Nursing placed Brown’s license on probation, in part finding she engaged in abuse of residents and failed to properly address neglect at Henrico Health and Rehab. CBS 6 was there for a public hearing in November when an attorney for the state made that case to the board.
“She at the very least allowed negligence or abusive behavior to go on at this facility on her watch, potentially that she even participated in it,” Aaron Timberlake, an adjudication specialist for the Virginia Department of Health Professions, said during the hearing.
Brown denied wrongdoing and argued she was a new director of nursing at the time with limited knowledge. She told the board that she and Samuels were given direction by their previous leadership that she believes they would not have followed themselves.
“I have very much taken responsibility for the actions that I played. However, I do know that in certain situations from these allegations, I know I was named, but I did not take part in them,” Brown told the board.
The board did not find the testimony from Brown or Samuels, who testified as a witness in Brown’s case, credible, according to the case findings.
The probation mean that Samuels and Brown can continue practicing but will be subject to additional training, reporting requirements, and state monitoring for at least two years.
Board documents show both women were terminated from the Henrico facility after the 2023 inspection. Public records show the Commonwealth initiated licensing proceedings against them in 2024, and VDH licensing records show the pair was working at Twin Lakes as of September 2025.
CBS 6 asked Eastern if and when it was made aware of the licensing actions against Samuels and Brown and if both are still employed at Twin Lakes, and we have not heard back. CBS 6 also reached out to Samuels and Brown directly regarding their cases, and they have not provided comment.
“The state got to have more oversight,” Rawlings said about the facility. “They got to be held accountable. You got to hold them accountable.”
Rawlings said while there are some bright spots at Twin Lakes, such as the availability of activities and dedication of staff, he’s worried about where the facility is headed under new owners.
“Your way of business is failing,” he said. “The things that are going on at Twin Lakes, it just needs to get better.”
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Virginia
Why a 6-year-old with diabetes is pushing for change in Virginia – WTOP News
First grader Ruston Revell is pressing Virginia lawmakers to pass a bill that he argues will make schools safer for kids with diabetes.
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Why a 6-year-old with diabetes is pushing for change in Virginia
Speaking in front of Virginia lawmakers, 6-year-old Ruston Revell needs a wooden stool to reach the microphone for his testimony about diabetes.
Dressed in his blue suit and red tie, he’s there on a mission.
“Living with diabetes isn’t easy, there are lots of ups and downs — just like my blood sugar,” Ruston told legislators in the Virginia General Assembly.
The legislation that brought Ruston from Prince William County to Richmond would update an existing law to specify how Virginia schools handle accommodations for students with diabetes.
“When I’m at school, my nurse and all my teachers help me when I need it, but not all kids like me are that lucky,” Ruston told WTOP. “These bills change that, so kids with diabetes can be safer in schools.”
He’s testified before committees in both chambers as corresponding bills move through the Virginia General Assembly. HB1301 and SB122 have both earned support in their respective chamber.
“Although, I’m small, my voice is big and it can change the world,” Ruston said.
In his testimony, the first grader clearly explained the care he requires to manage his Type 1 diabetes during the school day.
“He just pops up on his little stool and takes control of the room,” said Kelly Revell, Ruston’s mom. “It’s usually a little quiet, and after he finishes, he gets a whole room full of applause.”
Today, Ruston enjoys playing baseball, swimming and spending time at the playground.
But things were different before his diagnosis five years ago.
A life-changing diagnosis at 15 months old
During the summer of 2020, Kelly said her son started showing signs of diabetes, such as extreme thirst — symptoms she recognized because her father had been diagnosed in his 20s.
“He would just lounge around the house and have no interest in playing with his sister,” Kelly said. “He stopped eating, so he was eventually airlifted to Children’s National in D.C., where he was admitted to the pediatric ICU for nearly a week.”
At just 15 months old, Ruston was diagnosed with Type 1 diabetes. Kelly said that news was life-changing.
“Now, in order to keep him alive, we have to hurt him multiple times a day, by giving him four to five shots and even a dozen finger pricks just to make sure his blood sugar is in range,” she recalled.
Type 1 diabetes is an autoimmune disease where the body attacks cells that make insulin. A lack of insulin can lead to high blood sugar, which could cause serious health issues or be deadly.
“We had to wake up at 2 a.m. every night for six weeks, before we started utilizing technology, just to make sure that he was safe and healthy with his blood sugar,” Kelly said. “A lot of times, it resulted in phone calls to the hospital because he was at a dangerous level, and then we would be up for hours making sure he was back in range.”
For the Revell family, managing Ruston’s diabetes looks different nowadays.
(Courtesy Kelly Revell)
Courtesy Kelly Revell
(Courtesy Kelly Revell)
Courtesy Kelly Revell
(Courtesy Kelly Revell)
Courtesy Kelly Revell
(Courtesy Kelly Revell)
Courtesy Kelly Revell
(Courtesy Kelly Revell)
Courtesy Kelly Revell
How a 6-year-old handles his diabetes
Ruston knows how to prick his finger to check whether his blood sugar is in range.
“My mom and dad help me change my insulin pump every three days, and my CGM every 10 days,” Ruston said, referencing his continuous glucose monitor, known as a CGM.
“It hurts, but at least I don’t have to do shots. They’re the worst.”
Living with diabetes, Ruston needs to calculate the number of carbs he’s getting to determine his insulin dose, which is administered automatically through a pump.
“He is a pro at using a food scale,” Kelly said. “If he wants to eat anything, apple slices, we cut them up, and he puts them on the food scale and determines how many carbs are in that.”
Halfway through his interview with WTOP, Ruston’s phone beeped, flagging his low blood sugar and triggering a quick juice-box break.
That’s the kind of intervention he could require at school.
“When I’m low, Nurse Barnes tells Ms. Grant for me to have a juice box or gummies,” Ruston said, describing a snack to correct his blood sugar.
At his current school, Kelly said Ruston has had all his medical accommodations met since his first day of kindergarten.
“He gets so many hugs. Everyone knows him. He walks into the front office every day to visit the clinic, and they just they really take care of him,” she said.
Things were more complicated before Ruston began kindergarten. Kelly said the family was initially told that the accommodations requested by his doctor would not be allowed.
“What was most difficult at the time was the thought that a kindergartener would be responsible for alerting adults if his phone signaled a low or high blood sugar, rather than having trained staff receive those alerts directly through available technology,” she told WTOP.
The situation was resolved, but it drew Kelly’s attention toward legal protections for kids with diabetes.
What Kelly and Ruston are asking Virginia lawmakers to do
For the past several years, Kelly has been involved with an advocacy group, FOLLOWT1Ds, which argues that unclear or inconsistent school policies can create stress for families and put kids in danger.
“Prince William County has updated their diabetes policies recently, so more students with diabetes across our county are better protected,” Kelly said. “But that’s not happening everywhere in Virginia.”
The bills moving through the Virginia legislature would require school systems to create a divisionwide plan for supporting students with diabetes.
That would include making sure school staff are trained to follow through with a child’s medical orders.
“You really have to put in all of your trust in your school,” Kelly said. “This is a life-threatening disease, and if they forget to give him a juice box when he’s low, that can result in him going to the hospital, or it could be fatal.”
The legislation would also require schools have procedures for administering insulin and glucagon.
Families who have students with diabetes would send schools medical orders from their doctors that outline the child’s needs.
“A lot of times, the schools will either deny or modify these accommodations, even though they’re medically necessary,” Kelly said.
The statewide regulations haven’t been updated since 1999, Kelly said.
“While we’ve had all of these technology advances, like the insulin pump and the CGM, Virginia still hasn’t advanced their laws to align with standard methods of care that we’re using today,” Kelly said.
Ruston doesn’t receive insulin shots anymore. But Virginia law is behind on that front, according to Kelly and other advocates.
“Right now, the policy in Virginia, if his pump were to fall off while at school, they would, instead of reinsert the pump, they would give him a shot,” Kelly said.
In that scenario, Kelly said the school employee would have to calculate how much insulin to dose.
“I wouldn’t even know what to dose him, because with the pump, it’s automated nowadays,” she said. “It would require an immediate call to his doctor for guidance.”
She worries that it could lead to a miscalculation and health complications.
Kelly said the lack of consistency can impact older students, too. She said some high schoolers have gotten in trouble for having their cellphones at schools that ban the devices.
But those phones let students monitor their blood sugar, communicate medical treatments and administer insulin.
It’s the second year in a row that advocates like Kelly have asked legislators in Richmond to approve revisions to state law.
This time, Ruston is joining the push for change by sharing his story with lawmakers.
“I want to make sure other kids in different schools can have more help with diabetes,” Ruston told WTOP.
Anyone interested in following the legislation or submitting a comment to lawmakers can find more information on FOLLOW T1Ds’ website.
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Virginia
Del. Dan Helmer on Virginia redistricting and congressional run
Virginia Delegate Dan Helmer led fellow Democrats to major gains in November’s election. Now he’s turning his attention to the redistricting of the Commonwealth, and a run in the newly proposed 7th district. He joins Sydney Persing on The Final 5 to discuss.
Virginia
Man shot, killed by Virginia trooper ID’d after crash ends in deadly stabbing attack
FAIRFAX, Va. (7News) — Virginia State Police have identified the man who was shot and killed by a trooper after a crash ended in a stabbing attack on Interstate 495 Sunday afternoon.
Jared Llamado, 32, of McLean, died at the hospital on Sunday after he was shot.
RELATED | 2 dead, dog killed after stabbing spree, trooper shooting on I-495 in Fairfax County
Investigators said Llamado was confronted by the trooper who opened fire around 1:17 p.m. The trooper was responding to a report of a road rage incident and found Llamado with a knife, according to a news release.
Four stabbing victims, all women, were also found at the scene, along with a dog that was also stabbed.
Michelle Adams, 39, died from her injuries. The dog also did not survive. The three other women were all taken to the hospital with serious injuries, according to VSP. 7News is not identifying the surviving victims.
Investigators said the stabbings stemmed from a crash in the southbound lanes of I-495.
The trooper who opened fire was not hurt and is on leave pending the outcome of the investigation into the use of force.
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Investigators said they do not believe the attack is connected to terrorism.
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