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Southwest Airlines customers sound off over end to free checked bags for passengers

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Travelers who claim to be loyal customers of Southwest are sounding off after the airline announced changes Tuesday to its popular passenger perk.

The Texas-based carrier revealed several changes are being made in an effort to drive revenue growth and return to profitability shareholders expect, FOX Business reported.

These changes will include an adjustment to its checked bag policy, which allows all passengers to check two bags for free. Southwest has not yet announced how much travelers will be charged, though the fee for a third checked bag is listed at $150 on southwest.com.

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The move, announced Tuesday, is triggering strong reactions from travelers on social media, with some even threatening to stop flying with Southwest if they can no longer receive free checked bags.

“Call it what you will — boycott, mass exodus, defecting. Can we do that in a massive wave right now?” one person wrote in a Southwest Reddit thread.

Southwest Airlines has announced it will no longer offer two free checked bags to all customers, and airline passengers are venting their frustration. (iStock)

“Nail in the coffin,” another person wrote.

“This was literally the last reason I still flew Southwest. Now it’s just Spirit with different colors,” another user commented in a different thread.

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“I used to favor [Southwest] for the lack of baggage fees. They definitely will not be my first choice if their prices stay the same,” a Reddit user wrote.

Fox News Digital reached out to Southwest for comment.

Starting May 28, only Rapid Rewards A-List Preferred members and customers traveling on Business Select fares will get two free checked bags. Rapid Rewards credit card members will receive their first checked bag for free. Any other customers who do not fall into those two categories will be charged for both checked bags, according to Southwest’s press release.

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“It makes sense to be angry at Southwest because they have literally announced an intention to reverse their brand promise, that they have promoted as ‘transfarency’ regarding lack of fees or charges for checked baggage,” Gary Leff, a Texas-based travel industry expert and author of the blog “View From the Wing,” told Fox News Digital.

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Southwest Airlines is ending its customer-friendly policy in an effort “to drive revenue growth and return to a level of profitability that shareholders expect,” FOX Business reported. (Kevin Dietsch/Getty Images)

“They have dealt [with] a decades-long relationship with customers based on a simple and fair value proposition that they are changing, and loyal customers do feel betrayed.

“For five decades, Southwest has been a pioneer and a maverick, and they’ve announced that legacy has ended.”

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Southwest Airlines travelers are sharing their reactions to the end of free checked bags. (iStock)

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Other social media users said they will consider flying with other airlines, even though they were once loyal Southwest customers, but they do not think a boycott is the answer.

“I won’t boycott. I’ve flown SW a lot — but simply because I had to get from point A to point B — and SW could often provide that to me at the cheapest rate and/or the most convenient times and routes. If SW can still provide that on any particular trip, then fine. But, now other airlines will be considered more often,” another Reddit user commented.

“Sure this sucks, but like everyone has already pointed out, they’re like every other airline now, so no use in boycotting for another just like it. It’s going to come down to cheapest fair, and most convenient or direct route for me. Based on my home airport, it’s likely going to still be Southwest,” a social media user added.

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Leff said Southwest once had customer-friendly policies like flexible rebooking or its free checked bags, which helped differentiate it from the other major airlines, but these recent changes appear to have damaged the relationship between the airline and many of its customers.

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Gary Leff, a travel expert, says Southwest’s customer-friendly baggage policy was the carrier’s competitive difference in the industry. (iStock)

“Now they’re introducing basic economy fares that will not come with seat assignments prior to check-in, even as they charge fees for such assignments to customers buying more expensive tickets. They’ve reduced points-earning on the cheapest tickets. They’re introducing checked bag fees. And they’re upending their boarding process,” Leff said.

“They will be adding extra legroom seating at the expense of legroom in standard seats,” he added.

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Leff said, compared to other airlines, Southwest lacks some amenities, like seat-back entertainment screens, fast Wi-Fi and seat options with extra legroom, all of which may discourage travelers from purchasing a ticket with the carrier.

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Loyal Southwest Airlines customers are sharing their concerns after the airline decided to end its customer-friendly baggage policy. (iStock)

“At the same time that Southwest minimizes the differentiation between their product and the rest of the industry, they will be behind other airlines as they chase that same model,” Leff said.

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“In other words, Southwest Airlines is giving up its competitive differentiation while positioning itself at the bottom of the industry for the model they’re chasing.”

FOX Business’ Daniella Genovese contributed to this report.

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North Carolina

More than 100 vendors celebrate Father’s Day at Highland Brewing

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More than 100 vendors celebrate Father’s Day at Highland Brewing


Many Father’s Day events were held across western North Carolina, celebrating fathers, including at Highland Brewing, where a market was held.

Over 100 vendors applied to set up for the event on the longest day of the year.

ASHEVILLE GETS A BUZZ ON AT HIGHLAND BREWING AS HONEYFEST CELEBRATES POLLINATORS

Event coordinator Monica Maybille says it’s important to treat fathers to a little gift.

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“It’s your dad. You gotta get stuff for your dad. They do a lot for you, so you got to treat them to a little treat sometimes,” Maybille said.

HIGHLAND BREWING HOSTS TRIBUTE PARTY HONORING LATE FOUNDER OSCAR WONG’S COMMUNITY IMPACT

The event included some dad-themed gifts, including grilling supplies and funny T-shirts.

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The next market at Highland Brewing is planned for August and will focus on back-to-school.



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Oklahoma

Oh, Hello: Four-Star Oklahoma LB Case Alexander Commits To Penn State

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Oh, Hello: Four-Star Oklahoma LB Case Alexander Commits To Penn State


Height/Weight: 6-foot-3, 215 pounds
Hometown/High School: Washington, OK (Washington H.S.)
Ranking: ★★★★ (92 Rivals — No. 123 player overall)
Notable Offers: Kansas State, Michigan, Missouri, Oklahoma, Texas Tech, and Utah

Not very often Penn State goes into Oklahoma and gets a prospect, let alone one that is a four-star that the Sooners very much wanted. Fortunately for Matt Campbell and the Nittany Lions here, the familial relationship paid off, as Case’s brother, Cooper, is a rising redshirt sophomore tight end at Penn State. Doesn’t take a lot of dot connecting to imagine how much that played a part in Case deciding on the Nittany Lions. Still, given the ebbs and flows of the recruiting cycle, not sure you can take any recruitment for granted. So despite the connections Penn State had here, getting a top 10 kid from Oklahoma that the Sooners wanted is a big victory for the new staff in recruiting cycle #1.

Beyond on who his brother is, there’s a reason Case was maybe *the* top linebacker target for Penn State this cycle. This kid is an absolute beast. Tremendous linebacker frame at 6-foot-3, 215 pounds that will allow him to play up to 240 pounds easy, Alexander is what you think of when you imagine the modern day middle linebacker. He has the speed and fluidity to drop back into coverage, but has the physicality and bruteness to win in tight. The first play on his highlight film is his giving a Spinebuster to a poor opponent that rivals that of Arn Anderson’s Spinebuster on The Undertaker at WrestleMania 18.



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Leading Lebanese conservationist dies after Israeli airstrike on her home

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Leading Lebanese conservationist dies after Israeli airstrike on her home


BEIRUT — Lebanese conservationist Mona Khalil was first introduced to a green sea turtle as she was drinking a beer on the beach and a female turtle laying eggs threw sand over her, according to a volunteer with the decades-long effort she began to save the endangered animals.

Khalil, 76, died Friday after an Israeli airstrike hit her beachside home two weeks ago. She’s credited with creating a conservation movement in southern Lebanon that protected sea turtle nesting grounds and southern Lebanon’s Mediterranean coast.

Her housekeeper, who is Ethiopian, sustained less-severe injuries in the attack, Khalil’s relatives said. The two women were the only occupants of what was known as “the Orange House” just steps from the al-Mansouri beach near the city of Tyre.

The Israeli military said last week in response to an NPR query that it had no indication it had hit the house but was reviewing its records. It did not respond to a query about when the review might be completed.

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Israel has invaded southern Lebanon and is attacking what it says are Iran-backed Hezbollah fighters and infrastructure. The Lebanese health ministry says more than 4,000 people have been killed since the war began on March 2, including at least 600 women and children. Israel says 35 soldiers and a military contractor along with two civilians have been killed in Hezbollah attacks.

Fadia Joumaa, a former volunteer who took over the turtle conservation effort, says Khalil had vowed to stay in her home during the fighting, believing she was safe because she was a civilian and there were no nearby targets.

Khalil trained a generation of volunteers in ecological conservation, protecting the Mediterranean coastline and the endangered sea turtles that travel hundreds of miles to return to the same beaches where they were hatched to lay their eggs.

Human encroachment, trash in the ocean and animal predators that eat the eggs and hatchlings mean newly hatched turtles have only about a 1 in 1,000 chance of surviving to adulthood.

The volunteers find clutches of eggs laid at night in late summer, protecting them with wire mesh. They then help the tiny turtles reach the water once hatched.

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Rami Khachab, 32, a herpetologist originally from al-Mansouri, said he started volunteering in high school — going out with Khalil before dawn to walk the beaches looking for turtle nests.

He says after her introduction to the turtles during her evening drink on the beach roughly 25 years ago, Khalil reached out to European turtle protection organizations to learn everything she could about the creatures. She began monitoring nests, collecting data and working to keep the green sea and loggerhead turtle nests safe.

“Through the Orange House, she inspired generations of Lebanese to value and protect their natural heritage and coastal ecosystems. Her work made her one of Lebanon’s most respected voices for marine conservation and biodiversity protection,” said the environmental group Green Southerners.

It called for those responsible for the killings of Khalil and other civilians to be held accountable.

Joumaa, a Lebanese journalist, first met Khalil intending to do a story on her.

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“You have to sweat and work hard the way I do before writing a single word,” she says Khalil told her. Joumaa ended up not writing the story, but instead spent years volunteering with her before Khalil retired in 2020.

By that time, Khalil had turned the Orange House into an ecotourism guesthouse, an educational space for children and sea turtle observation point.

Joumaa says Khalil’s work opposing the privatization of beaches and building along the southern coast eventually transformed the turtle nesting grounds into an officially recognized community-based conservation area.

But these conservation efforts, including a successful campaign to ban the use of dynamite in fishing, didn’t always go smoothly. “Mona was a fighter. She did not like diplomacy. There were times when they shot at her house,” Joumaa says, referring to local opponents.

“She always told me: Defend the beach, defend the turtles, defend your country.”

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Jawad Rizkhallah contributed reporting from Beirut.

Copyright 2026 NPR





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