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Have an issue with an airline? Oklahoma AG has a new website to submit complaints

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Have an issue with an airline? Oklahoma AG has a new website to submit complaints


OKLAHOMA CITY – Attorney General Gentner Drummond’s office said Tuesday that it launched an online form to submit complaints about airline carriers and ticket agents to his office. 

Drummond has the authority to review and resolve complaints from airline consumers that are Oklahoma residents after signing a “memorandum of understanding” with the U.S. Department of Transportation, according to a news release. 

While these investigations are normally handled by the federal government, Drummond’s office said in a statement that elevated levels of airline consumer complaints allow this agreement to streamline the review of complaints. 

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More: Oklahoma attorney general defends controversial immigration law as essential for public safety

“Airline passengers deserve to be treated fairly and to receive the services for which they pay,” Drummond said in a statement. “Our hope is that this airline complaint form will improve ease for Oklahomans to lodge a complaint directly with the Attorney General’s office.”

This is a two-year agreement that can be extended in intervals of two years. The complaint form can be accessed through the Oklahoma attorney general’s website. 

The U.S. Department of Transportation is expected to launch its own modernized system for handling complaints sometime in July. 

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Oklahoma Voice is part of States Newsroom, a nonprofit news network supported by grants and a coalition of donors as a 501c(3) public charity. Oklahoma Voice maintains editorial independence. Contact Editor Janelle Stecklein for questions:info@oklahomavoice.com. Follow Oklahoma Voice onFacebook andTwitter.





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Oklahoma

Man Arrested, Accused Of Attempted Armed Robbery At Tulsa Bank Of Oklahoma

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Man Arrested, Accused Of Attempted Armed Robbery At Tulsa Bank Of Oklahoma


Officers said Xavion Paggett went to the BOK near 71st and Sheridan to cash a check, but he pulled out a gun and demanded money.

Monday, November 18th 2024, 9:57 pm

By:

News On 6

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A man was arrested on Thursday after police say he pointed a gun at a bank teller and demanded cash.

Officers say Xavion Paggett went to the Bank of Oklahoma near 71st and Sheridan earlier in November to cash a check.

Instead, authorities said he pulled out a gun, pointed it at the clerk and demanded money.

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Investigators say Paggett ran off without the money when another employee showed up.

He’s charged with attempted robbery. His bond was set at $250,000.





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Oklahoma

Watch At 7: Oklahoma's Own Originals Special '75 On 6'

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Watch At 7: Oklahoma's Own Originals Special '75 On 6'


In an Oklahoma’s Own Originals special, watch “75 on 6” at 7 p.m.

Click here to watch it on News On 6 NOW.

It’s a celebration of the role KOTV News On 6 has played in the community since 1949, keeping Oklahomans safe, informed, and entertained.

You’ll see plenty of familiar faces, and perhaps a few you haven’t seen in a long while.

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The special can be seen on News On 6 as well as the News On 6 website, news app, and streaming apps for Roku, Amazon Fire stick and Apple TV.





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Where do the Oklahoma Sooners land in updated ESPN's SP+ rankings?

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Where do the Oklahoma Sooners land in updated ESPN's SP+ rankings?


The Oklahoma Sooners watched the rest of the college football world in action in Week 12, as they were on their second and final bye week of the 2024 regular season.

OU’s record sits at 5-5 and just 1-5 in SEC play, a disappointing mark for a program that is used to winning and winning big. In the third season under head coach Brent Venables, it’s been a rough go of things in Norman in Year 1 in a new league.

But in at least one metric, Oklahoma may not be as bad as their record indicates. ESPN college football writer Bill Connelly released his weekly SP+ rankings (ESPN+)for all 134 teams at the FBS level.

Connelly defines SP+ as a tempo-and opponent-adjusted measure of college football efficiency, intended to be predictive and forward-facing. It is not a résumé ranking, and is simply a measure of the most sustainable and predictable aspects of football.

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While the Sooners are far from sniffing the actual Top 25 and are a long shot to making a bowl game for the first time in 25 years, SP+ has them ranked all the way up at No. 27, sandwiched in between Colorado and Virginia Tech.

One saving grace of OU’s poor season, and the most likely reason for the top-30 ranking, is that they’ve played a very difficult schedule. Tulane is one of the best teams in the Group of Five, and Oklahoma beat them by 15 points. South Carolina is far better than anyone expected, and teams like Tennessee, Texas, Ole Miss, and Missouri have all had their moments in 2024.

Unfortunately, the schedule doesn’t get any easier, as Alabama comes to town on Saturday, and Oklahoma will face LSU on the road a week after that. The Sooners will have to win at least one of those matchups if they want to avoid missing a bowl game for the first time since 1998.

Contact/Follow us @SoonersWire on X, and like our page on Facebook to follow ongoing coverage of Oklahoma news, notes, and opinions. You can also follow Aaron on X @AaronGelvin.





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