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NCDHHS launches statewide online mental health bed registry tied to 988 hotline

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NCDHHS launches statewide online mental health bed registry tied to 988 hotline


The North Carolina Department of Health and Human Services has announced a statewide online mental health bed registry aiming to reduce wait times and ensure people in crisis receive care as soon as possible.

According to a news release, the Behavioral Health Statewide Central Availability Navigator (BH SCAN) is now updated hourly instead of once per day and has been integrated with the 988 Suicide and Crisis Lifeline.

The hotline 988 will now be able to connect mobile crisis teams when they are dispatched to someone in crisis, letting them know the available mental health beds in their area.

NCDHHS DIRECTOR REACTS TO FEDERAL FUNDING CUT FOR LGBTQ+ YOUTH ON THE 988 HOTLINE

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This allows for 988 Suicide and Crisis Lifeline call center dispatchers to connect to BH SCAN for mental health bed availability in the caller’s area, making sure there are no disruptions, the release says.

“Making BH SCAN available to 988 counselors and improving its accuracy with automated updates will make it easier for people in North Carolina to receive the care they need and deserve in a more coordinated effort,” said NC Health and Human Services Secretary Dev Sangvai, in a news release. “This innovative partnership between providers and facilities across the state is one of the ways we are working to support a mental health care system that works for everyone, ensuring a healthier North Carolina.”

According to the release, the Automated Bed Availability (ABA) function of the BH SCAN will provide real-time data to providers and hospitals across the state who are searching for an available mental health care bed.

Previously, the SCAN relied on manual daily updates by hospital staff, which reduced the accuracy of the system and could result in delays in finding an available bed.

Now the new automated bed feature ensures that providers can quickly and accurately find a placement for patients across the state and at all levels of care.

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The release says that North Carolina is the first state in the country to have the hourly ABA function.

Since the launch of the BH SCAN in 2023, it has grown to provide up-to-date information to more than 3,500 mental health care beds in 112 facilities across the state.

These facilities include the following:

  • Inpatient psychiatric beds
  • Alcohol and drug abuse treatment centers
  • Substance use disorder care
  • Behavioral health urgent care
  • Pediatric residential care
  • Facility-based care and state hospitals

NCDHHS says BH SCAN is a secure portal that allows referring facilities to search for an appropriate and available inpatient bed based on multiple search criteria, including demographics, acuity, commitment status and location.

BH SCAN now provides visibility into 80% of the state’s total inpatient psychiatric bed capacity, with more beds expected to be added, according to the release. There are approximately 3,200 inpatient psychiatric beds statewide.

NCDHHS’ goal is to have all providers on the ABA enhancement to the BH SCAN by early 2027.

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NCDHHS CELEBRATES 3 YEARS OF 988 HOTLINE AMID FUNDING CONCERNS FOR LGBTQ+ YOUTH

According to the release, when the ABA expansion went live, North Carolina experienced a 1,400% increase in bed updates per day, meaning providers were easily able to see current information about available beds.

“BH SCAN is one of many investments made by NCDHHS to build resilience and strengthen our system of care to ensure everyone gets the care they need in the place that is convenient to them,” said Kelly Crosbie, MSW, LCSW, Director, NCDHHS Division of Mental Health, Developmental Disabilities and Substance Use Disorders. “Finding an appropriate bed based on someone’s medical needs can be a time-intensive process. BH SCAN is helping simplify this so people receive help quicker.”

For more information on NCDHHS’ efforts to increase mental health care in North Carolina, visit here.



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North Carolina

In North Carolina Senate race, Democrat leans on economic message early

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In North Carolina Senate race, Democrat leans on economic message early


With one exception, Democrats have lost every single U.S. Senate race in North Carolina this century, their quests in recent years rocked by controversy and difficult political climates. This year, they are betting two things will make it different: The candidate is Roy Cooper, the southern state’s former governor, and the economy, where voter anger could imperil the party in power.

Months out from Election Day, Cooper’s Senate campaign is centering his message on economic anxiety. In his first television ad of the cycle — details of which were first reported by MS NOW — Cooper weaves his personal story with the kitchen-table concerns preoccupying voters.

“I’m running for the Senate to make life easier today,” Cooper says in the spot, which his campaign says is part of a seven-figure ad buy. “To go after insurance companies ripping you off. To make sure you can retire with dignity. And to build an economy that finally values working people.” 

The North Carolina race is primed to be one of the most important contests of this fall’s midterms as he attempts to flip control of one of North Carolina’s U.S. Senate seats for the first time since 2008. The recruitment of Cooper — a two-term governor who was elected both times while Trump carried the state in the same election cycle — has buoyed the party’s hopes. 

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This is also a contest in which Trump’s influence is clearly a factor. The president has thrown his support behind former Republican National Committee Chair Michael Whatley, pitting a candidate with deep ties to Trump against Cooper, who has long demonstrated an ability to win in the state despite national political headwinds.



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Former North Carolina officer charged in beating caught on doorbell camera video

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Former North Carolina officer charged in beating caught on doorbell camera video


SHELBY, N.C. — A former North Carolina police officer caught on a doorbell camera repeatedly punching a woman in the face was charged Monday with assault.

The video of Shelby Officer Karson Hyder pummeling Cherrie Moore on Friday has circulated widely on social media.

Hyder, 22, turned himself in to the Cleveland County Detention Center Monday morning and was released on a $10,000 secured bond. Court records do not list an attorney for him, and a phone number associated with his name was out of service.

Hyder, who was suspended Friday and fired on Saturday, was responding to a breaking-and-entering call when the scuffle ensued.

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According to a warrant, Moore, 34, fled the residence on foot and resisted arrest, assaulting Hyder by “grabbing and ripping (his) uniform.”

A separate warrant filed Monday alleged Hyder “unlawfully and willfully did assault and strike Cherrie Moore” by grabbing Moore “by the arm, pushing her to the ground and striking her in the face with a closed fist, thereby inflicting serious injury possible broken nose and busted lip.”

The State Bureau of Investigation had announced Saturday it had opened an investigation into Hyder.

Moore was initially charged with breaking and entering, resisting arrest and assault on a public officer, but the latter two charges have since been dismissed. She was freed on an unsecured bond. A phone number associated with Moore was disconnected.

Her attorney, Ronald Haynes, told The Associated Press in an email that Moore “is recovering and receiving treatment for her mental health.”

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“The heinous actions of former Officer Karson Hyder will forever negatively impact Ms. Cherrie Moore and her family,” Haynes continued. “It’s a small relief that city officials responded so promptly to terminate and charge Mr. Hyder.”

Copyright © 2026 by The Associated Press. All Rights Reserved.



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North Carolina investigators use drone to arrest man in fatal shooting of Virginia deputy

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North Carolina investigators use drone to arrest man in fatal shooting of Virginia deputy


DOBSON, N.C. — Investigators in North Carolina used a drone to find and arrest a man wanted in connection with the fatal shooting of a Virginia sheriff’s deputy who was conducting a welfare check, authorities said.

The suspect, identified as Michael Puckett, was found with a gun on Sunday night, two days after the shooting, as he was ringing the doorbell of a home several miles away from the Virginia state line. He was arrested in North Carolina’s Surry County and was booked without bond, the state’s bureau of investigation said in a news release. Multiple law enforcement agencies took part in the search.

Puckett, 55, faced an extradition hearing Monday in North Carolina. He did not have an attorney listed, a court clerk said. It was not immediately known where Puckett was from.

The Carroll County Sheriff’s Office said the fatal shooting occurred after law enforcement received a request from a family member to do a welfare check on Friday.

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A man at the home began shooting, and the two sheriff’s deputies who had responded returned fire, the sheriff’s office said. Both deputies were hit.

Carroll County Sheriff Kevin Kemp said Deputy Logan Utt was killed. The second deputy, who was struck in his ballistic vest, was recovering at home and was in good condition, Kemp said at a news conference Sunday night.

Other people were in the home at the time. They were not hurt, Kemp said.

Utt, 31, was a military veteran who joined the department in 2023. A funeral procession was scheduled Monday afternoon from Roanoke, Virginia, to a funeral home in Mount Airy, North Carolina.

“He had a servant’s heart. He cared for others, he cared for his country, he cared for his family,” Kemp said.

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