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Be wary of door-to-door contractors after storms, NC insurance commissioner warns

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Be wary of door-to-door contractors after storms, NC insurance commissioner warns


North Carolina Insurance Commissioner Mike Causey is warning residents of scammers who come to homeowners after storms and offer on the spot to fix damage — damage that Causey says may not even exist.

Causey is urging people to be cautious of anyone coming to their door offering a free roof inspection. He said this a common trick anytime North Carolina has a significant storm.

“I’m not here to disparage any of our legitimate contractors, but we have an epidemic of fraud, especially a roofing fraud,” Causey said.

After storms — including ice storms, hailstorms, hurricanes and other events — people will go door-to-door, leaving business cards and offering free roof inspections or other services, he said.

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“Most of these folks are nothing but true scam artists trying to take your money,” he said. “So we’re urging people to be on high alert for anybody that comes to your house offering a free roof inspection. The best solution is just say no. Make sure you know who you’re dealing with, with a local, reputable business.

People can lose money on hiring a contractor who then does shoddy work or uses “inferior” materials, Causey said. Then, insurance companies might choose not to insure a home with a roof in poor condition.

When looking for a roofing contractor, people should check references and check whether the contractor is licensed, bonded and has a good reputation with the Better Business Bureau, Causey said. If the prospective contractor asks them to sign a paper, the person should be aware of whether they are signing an assignment of benefits. An assignment of benefits ensures the money the insurance company is paying goes directly to the contractor, and if the person ties to break the contract, they would end up owing a percentage of the costs because of the contract.

“So don’t sign anything unless you know exactly what you’re signing,” Causey said.

Some of contractors have created damage on a roof so they can show the homeowner later that the roof is damaged, Causey said. His office has set up cameras in the past that have caught that.

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“They’ll take a screwdriver or pry bar and pry up shingles or bend the shingles to make it appear like there’s damage that wasn’t there,” Causey said. “They take golf balls and put in socks and they’ll bang them down on the shingles to look like hail damage, different tricks like that. And they’ll take a picture, or they’ll take a sample and go show the homeowner and say, you you’ve got a real problem on your roof, and we can fix it right now.”

They’ll often ask for a large deposit on the spot to do the work, he said. Then, they might not show up to complete the work.

Many contractor issues turn into legal battles, Causey said.

If a person suspects fraud, they can report it anonymously at ncdoi.gov. They can report insurance issues to the Department of Insurance’s website or via the toll-free phone number, 855-408-1212.

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ECU Health unveils North Carolina’s first pediatric medical transport helicopter

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ECU Health unveils North Carolina’s first pediatric medical transport helicopter


Making sure children in Eastern Carolina get the medical help they need. That’s the message ECU Health shared this morning in Pitt County.

At the Pitt Greenville Airport, ECU Health is unveiling its brand new Pediatric Medical Transport Helicopter, and it’s the first in the entire state of North Carolina.

A project 10 years in the making, medical care for children in Eastern Carolina has never been quicker.

Jessica Yelverton, a former flight nurse, tells us the benefits of having this helicopter.

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Having the addition of this helicopter to our team will expedite getting specialty care to the patient, as well as expedite turning the team around, getting the patient back to the Children’s Hospital, and also frees up our team to take on the next patient very quickly.”

In the last five years, ECU Health has flown patients over 2 million nautical miles across 29 counties, but this bird is different, being dedicated entirely to the children in our area.

Dr. Elaine Cudnik, the Executive Director of ECU Health Children’s Advanced Practice, shares her thoughts.

What I think this can give parents is some reassurance. If you’re out in one of our communities, just because the big Children’s Hospital is here in Greenville, doesn’t mean that we can’t bring these services to you. As a parent myself, it gives me a bit of a deep breath.

This helicopter is the first of its kind in the state of North Carolina. With all kinds of equipment necessary to treat children, the cost came out to around $7 million.

To pay for it, ECU Health chipped in over $6 million, and another $600,000 was paid for through donors in the community.

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“It’s part of ECU Health’s mission,” said Trey Labrecque, Program Director of ECU Health EastCare. “The mission’s first sentence is being a leader in rural healthcare, and that’s what this is an example of. To be the only dedicated children’s transport aircraft in the state of North Carolina is the example of how you lead in rural healthcare because North Carolina is very rural.”

ECU Health is hoping the helicopter can lift off for the first time in early March.



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Hendersonville ceremony honors fire chief’s 35-year career, swears in successor

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Hendersonville ceremony honors fire chief’s 35-year career, swears in successor


The city of Hendersonville is welcoming its new fire chief while recognizing and celebrating the life and 35-year career of his predecessor.

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On Thursday evening, the city held a ceremony to mark the fire department’s leadership transition.

CANTON TO BEGIN DESIGN OF NEW FIRE STATION AFTER $5.8M FEDERAL FUNDING SECURED

Fire Chief James Miller officially retired after a 35-year firefighting career, including 10 years with Hendersonville’s department.

Miller was hired as deputy chief in 2016 before being sworn in as chief in March 2020.

His career included deployments to Hurricanes Andrew, Charlie, Hugo, and Katrina. But he said it’s what he witnessed during Helene that he’ll never forget.

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FAIRVIEW HOME, VEHICLE LOST TO FIRE AFTER FIREFIGHTERS BATTLE BLAZE OVERNIGHT, NO INJURIES

“Neighbors helping neighbors. People showing up from across the country,” Miller said. “We literally just brought them out and just handed them to neighbors, and they were bringing food out and warm clothes and saying, ‘We’ve got them.’”

Retired Chief Miller now hands the role of fire chief off to Deputy Chief Justin Ward, who was sworn in with his family at Thursday’s ceremony.

Of his successor, Miller told the crowd, “He’s going to lead a fantastic department. He’s a fantastic young man. I’m excited to watch him grow and flourish and take the fire department even farther than it’s been.”



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Measles Cases Rising Across North Carolina, Health Officials Urge Vaccination

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Measles Cases Rising Across North Carolina, Health Officials Urge Vaccination


PITT COUNTY, N.C. (WNCT) — The North Carolina Department of Health and Human Services (NCDHHS) reports that measles cases are increasing across the state, with 15 confirmed cases since December 2025. So far, there’s been one case reported in Nash County, the other fourteen in the western part of the state. Local health officials say […]



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