Louisiana

College savings accounts not affected by cyber incident, Louisiana official says | New Orleans CityBusiness

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KEY TAKEAWAYS:

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  • Louisiana restores START 529 college savings accounts after cyber incident review.
  • Third-party analysis confirms accounts were unaffected and secure.
  • All pending transactions processed; guidance provided for missed automatic deposits.
  • Investigation ongoing, with more details expected once complete.

After taking its 529 college savings accounts offline in October following a cyber incident, the Louisiana Office of Student Financial Assistance announced Tuesday the accounts are back online and were not impacted. 

A third-party analysis into the incident found the state-hosted START 529 college savings accounts were not involved, LOFSA interim director Susannah Craig said in an email to account holders. They were taken offline in consultation with the Louisiana State Police and the Governor’s Office of Homeland Security and Emergency Preparedness, she added. 

All pending account transactions have been processed, Craig said, and any users with automatic deposits set up have been informed how to make one-time payments to replace those skipped during the account freeze. 

The cyber incident has not formally been described as a hack or a cyber attack, though officials said more details will be released when the investigation is complete.



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