Delaware DOI shares 2022 performance data

The Delaware Department of Insurance (DOI) has published its annual performance and productivity data, indicating continued success in serving consumers throughout the state.

“In the face of inflation, climate change, the pandemic, and other challenges, our priority remains the same: the residents of our great state. Sharing these statistics each year gives consumers a glimpse into DOI’s broad array of work,” said Insurance Commissioner Trinidad Navarro. “We’re expanding access to health insurance, fighting for affordable prescriptions, advocating for consumers in claims processing, and ensuring that carriers are complying with the law – and we’re not slowing down.”

DOI is made up of 98 employees, including 12 new team members. In 2022, the Department celebrated the internal promotions of 12 workers. The Captive Division welcomed a new director in 2022, while pursuing innovative licensing efforts and received 63 new applications. There are 730 captive licenses in effect.

During the 151st General Assembly, DOI worked with legislators to pass about 20 DOI bills and engaged in roughly 50 others on topics ranging from consumer protection, to product affordability, to access to healthcare and medications.