Giving Tuesday: Help someone in need pay their City of Austin utility bill

AUSTIN, Texas – This Giving Tuesday, you may deliver some vacation cheer to a liked one, buddy, or neighbors by making a fee towards their Metropolis of Austin utility invoice.

All you want is their title and handle. You needn’t know their account quantity, though it may be useful if you happen to do.

Then, go to the Present of Consolation webpage and obtain the Present of Consolation fee kind. Fill out all the kind’s required fields and ship it and the fee to one of many Metropolis’s Utility Cost Facilities, or mail it to:

Metropolis of Austin – Cost Processing
P.O. Field 2267
Austin, TX 78783-2267

The shopper will obtain a letter from Metropolis of Austin Utilities, letting them know they’ve acquired a present fee towards their account. You can provide anonymously or print a Present of Consolation reward card to present to the recipient personally.

The Present of Consolation program permits anybody, whether or not they’re a Metropolis of Austin Utilities buyer or not, to present this sensible and considerate reward throughout these difficult occasions.

“Metropolis of Austin Utilities clients usually ask how they might help others locally,” mentioned Elaine Veselka, Vice President of Buyer Account Administration.  “Our Present of Consolation program is the right alternative to donate funds to help with utility invoice funds, through the vacation season or any time of the 12 months.”

If you’re occupied with serving to neighbors in want, however don’t know who wants assist, contemplate donating to the Metropolis of Austin Utilities’ Buyer Help Program. This system helps clients who’re unable to pay their utility payments as a consequence of sudden emergencies. Since Oct. 1, greater than 1,200 clients have acquired almost $400,000 in utility invoice help via CAP.