Austin-Travis County (TX) EMS Earns Award for Dispatch Excellence

Austin-Travis County Emergency Medical Companies (ATCEMS) proclaims its communications middle has been acknowledged by The Worldwide Academies of Emergency Dispatch® (IAEDTM), as an Accredited Middle of Excellence (ACE) for a outstanding eighth time, in emergency medical dispatch.

ATCEMS acquired its preliminary recognition as an ACE in 2000, the primary emergency communications middle in Texas to take action, and has maintained this accreditation (which is re-evaluated each three years) for the final 22 years. Solely ten different businesses on the earth have achieved such long-standing accreditation, and ATCEMS stays one in all solely 9 ACEs within the state of Texas.

The IAED is the standard-setting group for emergency dispatch providers worldwide, and their protocol-based system- often called the Precedence Dispatch SystemTM -is acknowledged as the usual of care and apply for emergency dispatch, and is utilized in 46 international locations by over 3,500 emergency communications facilities. The ATCEMS Communications Middle is the one public security division in Austin & Travis County that makes use of a Precedence Dispatch System, and all ATCEMS Communications Medics are licensed in Medical Precedence Dispatch (MPD).

Accreditation (and subsequent re-accreditation) from the IAED is the very best distinction given to emergency communication facilities. Facilities who earn ACE standing are the embodiment of dispatch finished proper, and have demonstrated robust native oversight, rigorous high quality assurance and high quality enchancment processes, and a dedication to data-driven steady enchancment.

“Accreditation is really a pinnacle achievement,” stated Christof Chwojka, Accreditation Board Chair at IAED. “We applaud the devoted call-takers, dispatchers, and management staff at ATCEMS, for his or her dedication to high quality, and for assembly that prime customary that few obtain. We all know their neighborhood can depend on these first, first responders to do an impressive job.”

ATCEMS has been a constant business chief in each prehospital drugs and emergency communications, every enjoying vitally essential roles that make the group probably the greatest on the earth. ATCEMS communications medics use MPD protocols developed by IAED together with extra name triage protocols developed by the Austin-Travis Workplace of the Chief Medical Officer (OCMO), giving them the flexibility to supply fast, correct, evidence-based medical care to sufferers over the telephone.

“I’m extremely pleased with the emergency communications professionals at ATCEMS. Our 911 call-takers and dispatchers symbolize one of the best of one of the best, and are really our heroes behind the headsets,” stated ATCEMS Division Chief Brian Bregenzer. “They’re talking with folks throughout the worst moments of their lives. They supply first line, usually lifesaving care to our sufferers, they usually do it all around the telephone.”

Other than the certifications required for ACE eligibility, all ATCEMS communications medics are sworn ATCEMS personnel, and are licensed emergency medical suppliers with the Texas Division of State Well being Companies.

“Austin-Travis County EMS is the best EMS system on the earth, and our communications professionals are an integral a part of what makes us nice,” stated ATCEMS Chief Robert Luckritz. “These selfless prehospital suppliers symbolize the calm within the storm for our sufferers. They face unimaginable challenges each day, and achieve this with grace and resilience. Our complete neighborhood ought to be pleased with them, I actually am.”

For greater than 40 years, the IAED has been the standard-setting group for emergency dispatch and response providers worldwide and is the main physique of emergency dispatch specialists. Gaining IAED Accreditation is the fruits of a prolonged, arduous course of that features the completion of the 20 Factors of Accreditation, an in depth analysis of efficiency by business specialists, and a closing evaluate and ruling by IAED.

“Not solely did our communications medics uphold the excessive requirements set forth by IAED, however they did so throughout two plus years of a pandemic, and an unprecedented pure catastrophe, which triggered continually altering protocols,” stated Chief Bregenzer. “In a world that was altering minute to minute, our personnel confirmed unimaginable flexibility, tenacity, and tailored on the fly, whereas nonetheless sustaining the very best of requirements to maintain our neighborhood protected.”