Here’s what Augusta Transit is doing wrong (and right)

AUGUSTA, Ga. (WRDW/WAGT) – Augusta Transit on Tuesday launched some key findings of a latest survey to find out wants.

Chief among the many findings is that the Tobacco Highway hall wants service and that buses have to take digital funds.

Preliminary evaluation of the survey reveals:

• 95% of nonriders/selection riders have a driver’s license.
• Half of transit riders do not need a driver’s license.
• Augusta Regional Airport and Tobacco Highway are the highest two unserved locations that ought to be served by transit. One in 5 transit riders and selection riders chosen Diamond Lakes Regional Park as a vacation spot that ought to be served by transit
• Transit doesn’t go the place and when a nonrider/selection rider wants transportation is the first purpose for not utilizing transit in Augusta.
• Three in 10 transit riders would stroll if transit weren’t obtainable. One in 10 transit riders would cancel their journey if transit isn’t obtainable.

Digging deeper into the outcomes

The survey discovered 52% of transit riders would favor to buy tickets with credit score/debit playing cards, whereas 54% of nonriders would favor to buy tickets on-line or by cellular app.

A bus cease nearer to the house or vacation spot is the highest ranked service enchancment for 60% of selection riders. Later operations is probably the most requested service enchancment for 50% of riders.

The principle purpose individuals don’t use the buses is as a result of they don’t go the place individuals want them to go and don’t function when individuals want them, the survey discovered. One in 4 individuals imagine the buses take an excessive amount of time.

Most transit and/or selection riders use or personal smartphones, and selection riders use or personal a range or digital gadgets to a better extent when in comparison with transit riders, the survey discovered.

The survey discovered 25% or one in 4 transit riders indicated that they can’t pay greater than the present $1.25 single journey fare, whereas over 50% are ready to pay a fare of $1.75 or greater.

One in 5 transit rider respondents represented households with annual incomes $10,000 or much less . One in 4 of selection rider respondents represented households with annual incomes $75,000 or extra.

The bulk (41%) of transit riders rated the transit service nearly as good/acceptable, whereas 9% (very poor) and 16% (poor) taken collectively represented the service ranking by one in 4 transit riders.

“Augusta Transit offers an enormous thanks to the 900+ individuals who participated within the survey,” the company stated in a press release. “The outcomes present invaluable enter guiding the strategic improvement of Augusta Transit.”

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