Arkansas
Arkansas Children's enhances care with Press Ganey partnership
Arkansas Children’s, a private, non-profit paediatric care organisation, has partnered with Press Ganey to improve paediatric patient experience.
Beginning 1 January 2025, this collaboration is aimed at bolstering the paediatric care organisation’s commitment to improving service and care for patients and their families.
Arkansas Children’s executive vice-president and chief operating officer Jamie Wiggins said: “We believe that every interaction with our patients is an opportunity to make a meaningful impact.
“By leveraging Press Ganey’s expertise and industry-leading pediatric benchmarks, we will gain valuable insights that will empower our teams to continuously improve and innovate in delivering compassionate care.”
Press Ganey will offer its patient experience and provider star-rating solutions to help Arkansas Children’s monitor feedback and enhance care quality.
The partnership will enable Arkansas Children’s to leverage Press Ganey’s AI-powered text analytics.
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This will help analyse open-ended feedback from online reviews and post-visit surveys, providing an understanding of patient and family perspectives.
The goal is to gain actionable insights that can further improve the patient experience.
Press Ganey provides experience measurement, data analytics and insights to health systems and caters to more than 65% of all freestanding paediatric hospitals.
This partnership will allow Arkansas Children’s to benefit from shared learning and innovation within Press Ganey’s network of institutions.
Press Ganey CEO and chairman Patrick Ryan said: “Families trust Arkansas Children’s to provide the highest quality care for their children.
“This partnership reflects their dedication to listening to families, responding to their needs, and innovating to create a world-class paediatric healthcare experience.”
Arkansas Children’s network includes two paediatric hospitals, a nursery alliance, statewide clinics, a research institute, a USDA nutrition centre, and numerous education and outreach programmes.
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LITTLE ROCK, AR (KATV) — Governor Sarah Huckabee Sanders has joined a new national artificial intelligence initiative that launched Thursday, June 25.
RAISE US, started by former Governor Eric Holcomb of Indiana and Gina Raimondo, former U.S. Secretary of Commerce is a nonpartisan national organization that will partner with governors, employers, workers and training organizations to help the workforce transition to an AI economy.
“As artificial intelligence transforms America’s economy, we have one clear message: technology should empower people, not replace them. By leveraging our Arkansas LAUNCH initiative, and with the resources and expertise provided by RAISE US, Arkansas will turn that mission into reality. We want the Natural State to be a leader on education, workforce training, and up-skilling, and this new partnership gives us the tools we need to build a model for the entire nation.”
The organization will design and pilot incentives to retrain workers, new approaches to support job transitions, and training models tied to employer demand.
RAISE US launches with more than two dozen American companies and philanthropies and initial state partnerships in Connecticut, Maryland and Utah.
“America has a technology strategy for leading the global AI competition. It does not yet have a people strategy — and we cannot lead without one,” Raimondo, who will serve as CEO of RAISE US, said.
“If we build the best AI systems in the world and leave millions of Americans behind, we won’t have won anything; we’ll have automated our own decline. I believe AI will create new jobs and industries over time, but the transition could be disruptive, and it’s already underway. We shouldn’t fearmonger, but we can’t pretend our training and worker support systems are ready either. It’s time for innovative and practical solutions. This moment demands ambition, urgency, and creativity. We’ve assembled the country’s top companies, best economists, and bipartisan governors at a scale rarely seen — all to advance new ideas and incentives, pilot them with governors and business, and scale what works.”
Governor Sanders is partnering with RAISE US to support Arkansas LAUNCH, an AI-powered career navigation platform that connects students and jobseekers to personalized learning and employer-linked career pathways.
Arkansas
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