New York
Newark Delays Persist as Union Official Says Controllers Briefly Lost Contact With Planes
Air traffic controllers briefly lost communication with planes at Newark Liberty International Airport last week, according to the workers’ union, a revelation that came as travel disruptions there extended into a second week.
Galen Munroe, a spokesman for the union, the National Air Traffic Controllers Association, said that on April 28, controllers in a Philadelphia air traffic control center who are responsible for separating and sequencing aircraft in and out of Newark Airport “temporarily lost radar and communications with the aircraft under their control,” and were “unable to see, hear, or talk to them.”
He did not say how long the disruption lasted, but Bloomberg reported it was 90 seconds.
The communication breakdown led to hundreds of delays and cancellations and three dozen flight diversions that day, according to Aidan O’Donnell, the general manager of New Jersey airports at the Port Authority of New York and New Jersey. He added that for two hours that afternoon, no flights departed from or landed at Newark.
As a result of the loss of communication, Mr. Munroe said, controllers took absences under a law that allows federal workers who are physically injured or experience a traumatic event on the job to leave work. They did not “‘walk off the job’ as it has been reported by the media,” Mr. Munroe said in a statement.
The Federal Aviation Administration acknowledged in a statement on Monday that “our antiquated air traffic control system is affecting our work force.” It said it was working to ensure that telecommunications equipment is more reliable in the New York area.
“Frequent equipment and telecommunications outages can be stressful for controllers,” the F.A.A. said.
Some of the controllers in Philadelphia who help to coordinate arrivals and departures at Newark “have taken time off to recover from the stress of multiple recent outages,” the agency added. “While we cannot quickly replace them due to this highly specialized profession, we continue to train controllers who will eventually be assigned to this busy airspace.”
The disclosure comes as one of Newark’s three runways has been closed for construction and as air traffic control centers nationwide have experienced staffing shortages. United said last week that it was forced to cut 35 round-trip flights per day from its Newark schedule.
Low clouds on Monday prompted the F.A.A. to pause departures of planes heading to Newark, leading to delays averaging four hours and exacerbating the travel chaos at one of the nation’s busiest airports. More than 300 flights into and out of Newark had been delayed and more than 150 had been canceled by Monday afternoon, according to the tracking site FlightAware.
At the main United terminal at Newark on Monday, travelers whose flights had been canceled expressed frustration with being directed to online customer service agents.
Phyllis Dotzen Rod said she was hoping to fly home to Myrtle Beach, S.C., after visiting her son in Manhattan, but her flight was canceled after she arrived at the airport. Her son was leaving for Asia and she was not sure what to do, she said.
“I’m stressed right now,” Ms. Dotzen Rod said as she waited in line at a help desk at Terminal C that closed just as she got to the front of the line. “Now I don’t know where else to go.”
Adding to her frustration, she said, she had been given a voucher for a meal and a hotel, but could not figure out how to get it to appear on her phone.
Judith Davis, whose flight home to Columbus, Ohio, was canceled because of the bad weather, said she had waited for 45 minutes on the phone for a customer service agent. She was among the travelers desperately searching for alternative flights at Terminal C on Monday.
“I’m very upset; I need to get back today,” Ms. Davis said, expressing frustration with the lack of help in the terminal. “You’re kind of left to your own to try to figure it out.”
Senator Chuck Schumer of New York on Monday called for the Office of the Inspector General to investigate the problems at Newark, saying a “real forensic look” into safety issues and outdated technology was needed.
“To say that there is just minor turbulence at Newark Airport and the F.A.A. that would be the understatement of the year,” Mr. Schumer, the minority leader, said at a news conference. “We’re here because the F.A.A. is really a mess.”
He said the problems at Newark could be a “harbinger, if issues like these aren’t fixed.” He blamed mismanagement at the F.A.A. and cuts imposed by the Trump administration for the staffing issues, and warned that the nation’s other airports could experience similar problems if they are not addressed.
The Port Authority of New York and New Jersey, which operates Newark Airport as well as Kennedy International and LaGuardia Airports in New York, said in a statement on Monday that staffing shortages at air traffic control centers were to blame.
“The Port Authority has invested billions to modernize Newark Liberty, but those improvements depend on a fully staffed and modern federal air traffic system,” the Port Authority said. “We continue to urge the F.A.A. to address ongoing staffing shortages and accelerate long-overdue technology upgrades that continue to cause delays in the nation’s busiest air corridor.”
In a statement on Friday, Scott Kirby, the chief executive of United Airlines, Newark’s largest carrier, attributed recent flight cancellations to equipment failures and said that 20 percent of air traffic controllers at the airport had “walked off the job.”
As a result, he added, there were “dozens of diverted flights, hundreds of delayed and canceled flights and worst of all, thousands of customers with disrupted travel plans.”
About 68 percent of the more than 3,300 scheduled departures at Newark this week were sold by United, according to Cirium, an aviation data firm.
Paul Rinaldi, a former president of the National Air Traffic Controllers Association who is now a senior vice president of operations and safety at Airlines for America, a trade organization, said the systems controllers rely on have not been working “at an optimal level.”
“The issue is a lack of confidence by the controllers in the systems because of the interruptions they have had over the last eight months or so,” he said.
Last week, Sean Duffy, the U.S. transportation secretary, announced a series of incentives that he said would “supercharge the air traffic controller work force,” including $5,000 payments to new hires and academy graduates who successfully complete the initial qualification training.
On Monday, Gov. Philip D. Murphy of New Jersey wrote Mr. Duffy in support of that plan. “Decades of underinvestment in the maintenance of critical air traffic control infrastructure, delays in upgrading to modern 21st-century air traffic control technology, and inadequate air traffic control staffing have resulted in a frail system nationwide,” Mr. Murphy wrote.
It was not clear when the delays at Newark Airport would clear up, and bad weather was likely to contribute to the headaches for travelers at Newark as well as at the other metro-area airports.
A Delta spokesman said that the airline had canceled three regional round-trip flights at Newark because of air traffic control constraints. Passengers on those flights were automatically rebooked on flights at LaGuardia and Kennedy Airports.
But those airports were also affected by the weather. Inbound and outgoing flights at LaGuardia were experiencing delays of about an hour because of low clouds.
The clouds and rain may limit flights in and out of the region until midweek. Rain may increase in intensity on Monday, with some thunderstorms also possible. The chance of showers will linger into Wednesday.
Judson Jones and Niraj Chokshi contributed reporting.
New York
Video: New York City’s Next Super Storm
new video loaded: New York City’s Next Super Storm
By Hilary Howard, Gabriel Blanco, Stephanie Swart and K.K. Rebecca Lai
November 26, 2025
New York
New York’s BQE Is Falling Apart. The City Can’t Agree on How to Fix It.
The triple cantilever runs along the edge of Brooklyn Heights, a wealthy and politically connected neighborhood. It stands as a symbol of resistance to Robert Moses, the power broker who rammed highways through communities.
When Mr. Moses tried that approach here in the 1940s, Brooklyn Heights residents pushed back, and Mr. Moses rerouted the Brooklyn-Queens Expressway around them.
At the top sits the Brooklyn Heights Promenade, a cherished landmark with skyline views where generations of New Yorkers have come for their first date.
Below, two levels of traffic jut out like drawers pulled from a dresser. The highway is the main artery between Brooklyn and Queens, and it is part of Interstate 278, the only road that connects New York’s five boroughs.
The cantilever, which opened in 1954, was designed to be used for 50 years. The risks only go up as it continues to deteriorate year after year, even as its life span has been extended with interim measures. While city officials and transportation engineers say imminent collapse is not a threat, other catastrophes could still strike, like concrete falling off and hitting vehicles.
Since 2018, two New York City mayors — Bill de Blasio and Eric Adams — have announced that they would fix this vital artery. But both administrations were unprepared for the ferocious community opposition to their ideas on how to proceed. Both struggled to build any consensus at all as local residents countered with their own ideas. The endless back and forth led to more delays and inertia.
The standoff over the B.Q.E. has become, more broadly, a symbol of the power that local communities wield over critical infrastructure projects around the nation.
Though community opposition is hardly new, it is thriving today as residents have become more nimble and sophisticated at influencing projects, or halting them entirely. They strategize about just who to target with their ads and protests, assemble technical experts and consultants to argue on their behalf, and extend their reach with email blasts, online petitions and social media.
In Los Angeles, a plan to widen the 710 Freeway, one of the nation’s busiest freight corridors, was canceled in 2022 amid community opposition. A major street improvement project in Detroit was paused last summer, in part over the public’s concerns about its design, while state officials took another approach. And a Buffalo project championed by New York Gov. Kathy Hochul to reconnect communities divided by a highway stalled recently after a state court ruled in favor of critics.
This community pushback is often characterized as NIMBYism — the “not in my backyard” impediment to change — but the reality is more nuanced. Many Brooklyn residents say they are not against improving the B.Q.E., and, in fact, are fighting for a better future with less traffic and more space for people.
But now, time is running out for the triple cantilever.
A highway in decay
The cantilever structure anchors a 1.5-mile stretch from Atlantic Avenue to Sands Street that is owned by the city. The rest of the 16-mile highway belongs to the state.
Even before the latest effort, state transportation officials had sought to rehabilitate the cantilever section in 2006. They dropped the project in 2011, citing fiscal concerns and other priorities. That left the problem to the city.
The triple cantilever was increasingly flagged for potential safety hazards, said Bojidar Yanev, a former city transportation official who oversaw inspections from 1989 to 2018. “The structure was unraveling,” he said.
Since at least 1996, the city has fastened metal mesh sheets to the underside of the roadway, particularly below joints, as a stop-gap measure to hold crumbling concrete in place and prevent accidents.
The growing areas protected by the mesh sheets became the most visible sign of the triple cantilever’s decay. It was not easy to inspect the internal structure, which was enclosed in concrete like a catacomb, Dr. Yanev said.
Inspectors cut openings into the walls of the cantilever in 2016, finding that water and road salt had penetrated the structure at the joints. This caused the steel rebars in the concrete to corrode and expand, forcing chunks of concrete to fall off. Without major structural intervention, this degradation progressively weakens the triple cantilever’s strength.
In September, Times reporters captured video of the undersides of the triple cantilever to understand the structure’s current state.
Analysis of the footage revealed hundreds of steel mesh sheets placed along the structure’s undersides, including at the cantilever’s deteriorated joints, to hold the concrete in place.
City officials say the triple cantilever is safe until at least 2029, with current protective measures. They closely monitor the structure and have taken steps to stabilize it, including making repairs and installing sensors to ticket overweight trucks. After that time, the city may have to further restrict traffic to reduce weight on the cantilever.
First wave of ideas
Mayor de Blasio’s administration presented two options in 2018 to rebuild the cantilever, touching off the fiercest battle over the B.Q.E. since it was built.
Polly Trottenberg, then the city transportation commissioner, told residents in Brooklyn at the time that “none of the options are going to be very lovable, and that’s the challenge we face.”
One option would rebuild the highway lane by lane and reroute traffic around the construction. The more controversial proposal, favored by the city, would erect a temporary six-lane highway over the promenade while the lower decks were rebuilt.
Both options would mean losing access to the promenade for years, but the temporary highway would also bring traffic, noise and pollution right to the doors of Brooklyn Heights.
City’s idea: Temporary highway
Furious residents rallied to save the promenade. They raised tens of thousands of dollars to fund their campaign, hired public relations and lobbying consultants, and started a petition that garnered more than 70,000 signatures.
Of course, the promenade itself was born from an earlier fight with Mr. Moses. In 1942, the Brooklyn Eagle newspaper learned that a new highway could cut through the neighborhood and warned: “Plan for Express Highway Through Heights Is Shocking.”
Residents demanded that it be pushed toward the industrial waterfront and suggested building a “double-decker highway” to take up a smaller footprint, and a roof to cover the noise and fumes — which became the promenade.
Mr. Moses later wrote that “the two shelves of the cantilevers carrying commercial traffic and the overhanging cantilever roof for the promenade and park were designed for the greatest benefit to the Heights.”
This time, many Brooklyn residents, as well as architects and urban planners, looked to places like San Francisco, Seattle and Rochester, N.Y., that have torn down or repurposed highways to reconnect neighbors and create more housing, parks and transit.
Two alternatives to the city’s ideas illustrate how Brooklyn residents see this as an opportunity to make radical changes that would benefit their neighborhoods and the city.
Mark R. Baker, a lawyer, businessman and parks activist, proposed in 2019 to move all the traffic to street level and enclose it in a ventilated tunnel. The cantilever would become a three-level park, called the “Tri-Line,” similar to Manhattan’s High Line.
“We had to protect the promenade, which is one of the most spectacular open spaces in New York City or the world, really,” Mr. Baker said.
Alternative idea: The ‘Tri-Line’
Roy Sloane, a graphic artist and advertising executive, advocated for his earlier idea from 2010 for a tunnel, which would help divert traffic away from the cantilever section.
The “Cross Downtown Brooklyn Tunnel” — which would become the new alignment for Interstate 278 — would alleviate the traffic and pollution that spills off the B.Q.E. onto streets in the area. The triple cantilever could then be rehabilitated for cars and light trucks going between neighborhoods, and, with less traffic, nearby sections of the highway could also be turned into boulevards.
“Through traffic is the issue for the residential neighborhoods that are parallel to the B.Q.E.,” Mr. Sloane said.
Alternative idea: The tunnel
Other notable concepts included one by Bjarke Ingels Group to transform the triple cantilever into “BQ-Park,” a grander version of Mr. Baker’s Tri-Line. The City Council, working with Arup, an engineering firm, floated an idea to demolish the triple cantilever and replace it with a three-mile bypass tunnel.
After hearing from residents, Scott Stringer, then the city comptroller in 2019, jumped in with a proposal to limit the cantilever to trucks, while adding bus and bike lanes and a park.
City officials promised to consider all these ideas. Mr. de Blasio, a former Brooklyn councilman with deep ties to the borough, convened a panel of experts to study the B.Q.E.
The panel reported in January 2020 that the cantilever was in worse shape than believed and called for safety measures, including removing two of the six traffic lanes to reduce vehicle weight.
Carlo A. Scissura, who led the panel, said the city was not ready to choose among the various concepts without more comprehensive engineering studies. “It would have just been like, ‘Oh, this looks beautiful, let’s just do it,’ ” he said.
When the coronavirus gripped New York in March 2020, resources shifted to the health crisis, and the momentum to fix the B.Q.E. was lost.
Shortly before leaving office, Mr. de Blasio said the city would postpone a permanent solution and instead spend more than $500 million to shore up the B.Q.E. for 20 years.
Second wave of ideas
After Mr. Adams became mayor in 2022, he decided the B.Q.E. could no longer wait. He hoped to tap into federal infrastructure funds unlocked by the Biden administration and start construction within five years.
Mr. Adams had opposed the city’s temporary highway idea in 2019 as Brooklyn borough president. And his new administration presented three new concepts — “The Stoop,” “The Terraces” and “The Lookout” — that shifted the focus to open space.
The Stoop grew out of community interest in BQ-Park, the idea proposed by Bjarke Ingels Group in 2019. City officials hired the firm to help pressure test BQ-Park, only to find that it could not be built because of infrastructure constraints. The Stoop was developed as an alternative concept, but was later shelved amid criticism from residents about the design.
City’s idea: The Stoop
Vishaan Chakrabarti, an architect and urbanist, said that many of the visions for the B.Q.E. did not fully consider engineering and cost constraints. “Communities get enamoured with ideas that aren’t viable, and then they start thinking worse of the ideas that are viable,” he said.
City officials said the B.Q.E. was an important economic artery, and that without it, trucks would jam nearby streets. They tried to strike a balance between a safe, modern highway and quality-of-life concerns, they said.
Since 2022, they have held 30 public meetings about the B.Q.E. In response to feedback, they committed to a plan that would not impact the promenade or Brooklyn Bridge Park, or require taking private property. They helped secure a $5.6 million federal grant to improve neighborhoods along the state-owned sections.
Still, many Brooklyn residents complained about a lack of transparency. They said many of their questions were not fully answered and their suggestions went nowhere.
As public discussion evolved over the years, three broad groups of stakeholders emerged: neighbors, dreamers and pragmatists.
The neighbors saw an opportunity to improve public transit and to reduce the impact of traffic on their health, safety and climate. The dreamers went further and envisioned tearing down the highway for more housing, businesses and parks, and shifting to more sustainable ways to move people and freight. The pragmatists focused on maintaining a vital traffic corridor that would still be needed in the future and fixing a cantilever that had become a safety hazard as soon as possible.
A leading voice of the neighbors was Lara Birnback, the executive director of the Brooklyn Heights Association, who said the city should develop “a more holistic, forward-thinking solution.” The association, which is part of the Brooklyn-Queens Expressway-Environmental Justice Coalition, has called for a corridorwide plan.
“Our perspective at this point is, let’s not spend billions and billions of dollars cementing the status quo, no pun intended, by shoring up the cantilever for 100 years,” Ms. Birnback said.
In the dreamer camp was the Institute for Public Architecture, which highlighted the harmful legacy of the B.Q.E. through community meetings, an oral history project and a documentary by Adam Paul Susaneck, an urban planner. The dreamers asked: What would a future without the B.Q.E. look like?
Antonio Reynoso, the Brooklyn borough president, said he saw a future with more freight moving on the waterways and less reliance on polluting highways like the B.Q.E. He told city transportation officials that he would like them to explore the option of tearing down the cantilever. But he said that option was never presented in community meetings.
Pragmatists like Samuel I. Schwartz, a former chief engineer for the city Transportation Department who established a transportation research program at Hunter College, urged city officials to immediately fix the cantilever and leave amenities like parks to be added later. He pointed to the Williamsburg Bridge as a cautionary lesson. In April 1988, it was shut down for more than a month after decades of neglect, causing widespread chaos.
“There should be urgency,” he said, “because something is going to happen if nothing is done.”
Third wave of ideas
Many New York projects have run into opposition, like the $10 billion plan to replace the Port Authority Bus Terminal that was substantially revised last year with community input. “Community opposition is a way of life,” Mr. Schwartz said. “It doesn’t mean we stop.”
But the B.Q.E. has often seemed adrift, without a strong champion at the helm to build consensus. Communities have a right to speak out, and “the job of government is to hear the voices and then whittle it down into something that works,” Mr. Stringer said.
Brooklyn Councilman Lincoln Restler said the Adams administration has seemed more interested in checking a box than really collaborating with the community. Any plan for the B.Q.E., he added, faces multiple layers of government review and approvals and will require community support to move forward. “We’ve got a long way to go,” he said.
In 2024, the Adams administration presented another concept for the B.Q.E. — the city’s third attempt — this time emphasizing an engineering solution: a two-level, stacked highway that would be supported on both sides.
City’s idea: Stacked highway
Marc Wouters, an architect and urban planner, countered with yet another idea. In 2019, he had partnered with the Brooklyn Heights Association on a plan to protect the promenade. Since then, he has spent thousands of hours working on his own to take field measurements, build 3-D models and test engineering scenarios.
The result is the “Streamline” plan, which would be quicker to build, cost less than other options, and have minimal impact on the promenade and surrounding area, Mr. Wouters said. It would move all traffic to an expanded bottom deck and repurpose the upper deck for bike lanes and a park.
“I’m hoping that it advances because it does seem to check a lot of boxes off for the community,” he said.
Alternative idea: Streamline plan
Last month, Mayor Adams urged Transportation Secretary Sean Duffy to start the environmental review process for the B.Q.E., which would consider a range of plans and allow construction to begin in 2029. “After a fix for the B.Q.E. languished for decades, the Adams administration advanced this project further than ever before to build a safe, resilient highway,” said Anna Correa, a spokeswoman for Mr. Adams, this week.
But a new mayor, Zohran Mamdani, will take over in January and may have his own ideas. Mr. Mamdani knows that protecting the safety and stability of the B.Q.E. is “an urgent priority for the city,” said his spokeswoman, Dora Pekec. “After years of patchwork fixes that have only offered temporary fixes, the Mamdani administration will work to deliver a permanent solution for the city-owned sections of the B.Q.E. that both meets community needs and preserves this essential transportation corridor,” she said.
That will not be a quick or easy process. Big hurdles remain, including how to pay for the project. It was passed over for federal funding in 2024 and could cost up to $5 billion, depending on the plan chosen.
“I think the B.Q.E. has just bedeviled and frustrated everybody who’s ever driven on it, looked at it, and worked on it — it’s like a curse,” Ms. Birnback said.
Note: The ideas illustrated in the story are schematic interpretations by The New York Times, based on the original proposals.
Video at the top of this article by Todd Heisler. Additional work by Nico Chilla.
New York
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