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A New Hampshire ski resort bets on tech to compete with industry giants

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A New Hampshire ski resort bets on tech to compete with industry giants


By HOLLY RAMER and AMANDA SWINHART, Associated Press

JACKSON, N.H. — A skier since age 4, Thomas Brennick now enjoys regular trips to New Hampshire’s Black Mountain with his two grandchildren.

“It’s back to the old days,” he said from the Summit Double chairlift on a recent sunny Friday. “It’s just good, old-time skiing at its best.”

Behind the scenes, the experience is now propelled by a high-tech system designed to increase efficiency at the state’s oldest ski area. And while small, independent resorts can’t compete on infrastructure or buying power with conglomerates like Vail, which owns nearby Attitash Mountain Resort and seven others in the Northeast alone, at least one entrepreneur is betting technology will be “a really great equalizer.”

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That businessman is Erik Mogensen, who bought Black Mountain last year and turned it into a lab for his ski mountain consultancy, Entabeni Systems. The company builds systems that put lift tickets sales, lesson reservations and equipment rentals online while collecting detailed data to inform decisions such as where to make more snow and how much.

“A lot of general managers will go out and look at how many rows of cars are parked, and that’s kind of how they tell how busy they are,” Mogensen said. “We really want to look at that transactional data down to the deepest level.”

That includes analyzing everything from the most popular time to sell hot dogs in the lodge to how many runs a season pass holder makes per visit.

“The large operators, they can do a lot of things at scale that we can’t. They can buy 20 snow cats at a time, 10 chairlifts, those types of things. We can’t do that, but we’re really nimble,” Mogensen said. “We can decide to change the way we groom very quickly, or change the way we open trails, or change our (food and beverage) menu in the middle of a day.”

Transforming a small-time resort

Mogensen, who says his happiest moments are tied to skiing, started Entabeni Systems in 2015, driven by the desire to keep the sport accessible. In 2023, he bought the company Indy Pass, which allows buyers to ski for two days each at 230 independent ski areas, including Black Mountain. It’s an alternative to the Epic and Ikon multi-resort passes offered by the Vail and Alterra conglomerates.

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Black Mountain was an early participant in Indy Pass. When Mogensen learned it was in danger of closing, he was reminded of his hometown’s long-gone ski area. He bought Black Mountain aiming to ultimately transform it into a cooperative.

Many Indy Pass resorts also are clients of Entabeni Systems, including Utah’s Beaver Mountain, which bills itself as the longest continuously-run family owned mountain resort in the U.S.

Kristy Seeholzer, whose husband’s grandfather founded Beaver Mountain, said Entabeni streamlined its ticketing and season pass system. That led to new, lower-priced passes for those willing to forgo skiing during holiday weeks or weekends, she said.

“A lot of our season pass holders were self-limiting anyway. They only want to ski weekdays because they don’t want to deal with weekends,” she said. “We could never have kept track of that manually.”

Though she is pleased overall, Seeholzer said the software can be challenging and slow.

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“There are some really great programs out there, like on the retail side of things or the sales side of things. And one of the things that was a little frustrating was it felt like we were reinventing the wheel,” she said.

Not everyone is a fan

Sam Shirley, 25, grew up skiing in New Hampshire and worked as a ski instructor and ski school director in Maine while attending college. But he said increasing technology has drastically changed the way he skis, pushing him to switch mostly to cross-country.

“As a customer, it’s made things more complicated,” he said. “It just becomes an extra hassle.”

Shirley used to enjoy spur-of-the-moment trips around New England, but has been put off by ski areas reserving lower rates for those who buy tickets ahead. He doesn’t like having to provide detailed contact information, sometimes even a photograph, just to get a lift ticket.

It’s not just independent ski areas that are focused on technology and data. Many others are using lift tickets and passes embedded with radio frequency identification chips that track skiers’ movements.

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Vail Resorts pings cell phones to better understand how lift lines are forming, which informs staffing decisions, said John Plack, director of communications. Lift wait times have decreased each year for the past three years, with 97% under 10 minutes this year, he said.

“Our company is a wildly data-driven company. We know a lot about our guest set. We know their tastes. We know what they like to ski, we know when they like to ski. And we’re able to use that data to really improve the guest experience,” he said.

How the big guys battle meager winters

That improvement comes at a cost. A one-day lift ticket at Vail’s Keystone Resort in Colorado sold for $292 last week. A season pass cost $418, a potentially good deal for diehard skiers, but also a reliable revenue stream guaranteeing Vail a certain amount of income even as ski areas face less snow and shorter winters.

The revenue from such passes, especially the multi-resort Epic Pass, allowed the company to invest $100 million in snowmaking, Plack said.

“By committing to the season ahead of time, that gives us certainty and allows us to reinvest in our resorts,” he said.

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Mogensen insists bigger isn’t always better, however. Lift tickets at Black Mountain cost $59 to $99 per day and a season’s pass is about $450.

“You don’t just come skiing to turn left and right. You come skiing because of the way the hot chocolate tastes and the way the fire pit smells and what spring skiing is and what the beer tastes like and who you’re around,” he said. “Skiing doesn’t have to be a luxury good. It can be a community center.”

Brennick, the Black Mountain lift rider who was skiing with his grandchildren, said he has noticed a difference since the ski area was sold.

“I can see the change,” he said. “They’re making a lot of snow and it shows.”

___

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Ramer reported from Concord, New Hampshire.

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New Hampshire

New Hampshire grapples with nuclear waste storage – Valley News

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New Hampshire grapples with nuclear waste storage – Valley News


In New Hampshire and across New England, nuclear energy is in the spotlight. But as plans for the region’s nuclear future are charted, some of the big questions that stirred New Hampshire in the 1980s remain unanswered.

Gov. Kelly Ayotte has called for New Hampshire to embrace new nuclear technology, while state legislators have introduced multiple bills to promote its development. Then, last week, Ayotte joined the rest of New England’s governors in a bipartisan joint statement calling for the region to pursue advanced nuclear technologies while championing its two existing nuclear power plants.

There are timeline and economic questions about the implementation of emerging nuclear technologies. But front-end logistics aside, some say there’s a bigger and enduring problem: How will we safely handle nuclear waste, in New Hampshire and nationwide?

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A caution sign is shown on a road on the Hanford Nuclear Reservation on June 2, 2022, in Richland, Wash. (AP Photo/Ted S. Warren, File)

The spent fuel that nuclear reactors spit out is hot and remains dangerously radioactive for thousands of years. The U.S. Nuclear Waste Policy Act of 1982 requires it be safeguarded and separate from nearby populations for at least 10,000 years. The law also requires the United States to come up with a national system to facilitate that at a centralized location, but no plan has yet emerged.

The matter is close at hand in New Hampshire, from the hilly west of the state, where a federal proposal for a deep nuclear waste storage site once threatened to displace residents, to the Seacoast, where spent fuel from the Seabrook Station power plant is generated and stored. To activists, just how we will handle the hazardous material is a hanging question that challenges the wisdom of embarking on a new nuclear era.

“There have been efforts over several decades here in New Hampshire to raise attention to this issue, but, obviously, we haven’t seen much real movement,” said Doug Bogen, executive director of the Seacoast Anti-Pollution League.

No stranger to nuclear waste

Three hundred or so million years ago, the long, fiery process that turned New Hampshire into the Granite State began. As magma seeped up into the crust from below and began to cool, seams of grainy, crystalline granite slowly formed.

The immense pockets of stone formed through this process are called plutons. When erosion washes away the sediments and soils around them, plutons can form mountains like the 3,155-foot Mount Cardigan. That peak is the crest of New Hampshire’s largest pluton: an approximately 60-mile long and 12-mile wide stretch of granite running through western New Hampshire.

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In the 1980s, this swath of stone attracted an unexpected visitor: the United States Department of Energy, searching for a site to excavate a long-term storage facility for the nation’s nuclear waste.

Spent fuel remains radioactive for several million years, but its radioactivity decreases with time. The period of “greatest concern,” where levels of radiation are more dangerous to humans, lasts about 10,000 years, according to the International Atomic Energy Agency.

So, to keep the waste contained over that period, the U.S. government plans to rely on a combination of engineering and favorable geology, according to Scott Burnell, senior public affairs officer with the Nuclear Regulatory Commission. A long-term storage site is envisioned underground, because certain minerals can help shield radiation.

Granite is one such mineral. That’s what drew the department to western New Hampshire in the ’80s, Bogen recalled.

In 1986, the department announced that a 78-square-mile area on the pluton, centered around the town of Hillsborough, was one of a dozen sites across the country under consideration for a potential deep storage facility. Residents understood then that a number of surrounding towns would have been partially or entirely seized by the federal government through eminent domain to make way for the facility. Many were distraught.

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“There weren’t any Yankees that were going to take that,” said Paul Gunter, a founding member of the anti-nuclear Clamshell Alliance.

The “Clams,” as well as the New Hampshire Radioactive Waste Information Network, which Gunter also co-founded; the Seacoast Anti-Pollution League; and other environmental groups, towns, and individuals mobilized quickly. In addition to organizing demonstrations, activists also circulated a warrant article opposing the generation and dumping of nuclear waste in New Hampshire. One hundred and thirty-seven towns ultimately voted to pass it, according to the New Hampshire Municipal Association.

Their opposition was multi-pronged, Gunter said. Organizers had health and safety concerns about the management of nuclear power and highly radioactive waste, including a lack of faith that the radiation would be safely isolated from human populations. They were also concerned about the proliferation of nuclear technology and the security risks that would come along with the transport of highly enriched nuclear fuel through their region. With some pacifist Quaker roots, the Clamshell Alliance also was, and remains, deeply opposed to nuclear weapons, Gunter said. They consider the matters of nuclear power and nuclear weapons inextricable.

News that New Hampshire was under consideration for a possible dump broke in January 1986. Later that year, the New Hampshire Legislature passed a law opposing the siting of such a dump in the state. When the Department of Energy dropped New Hampshire from its list, the storm seemed to have passed.

But while the Clams and others celebrated that, they continued to oppose the issue around which they had first come together: Seabrook Station nuclear power plant. At the time, then-Gov. John H. Sununu said he believed the two matters had to be considered separately. But Gunter said opposing the generation of nuclear waste went hand-in-hand with opposing its storage.

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To this day, he said, the issues are often discussed separately, allowing the threat of nuclear waste to take a backseat in discussions and planning around nuclear energy.

New Hampshire’s high-level radioactive waste act was quietly repealed in 2011, and a subsequent attempt by the late former Rep. Renny Cushing to reintroduce legislation on the topic, opposing the siting of a high-level waste facility in New Hampshire, was defeated in 2020.

Where we are now

Hillsborough’s story has echoes elsewhere across the country. The most progress toward a potential deep storage site occurred at Nevada’s Yucca Mountain, where excavation took place, but the site was abandoned amid opposition from the state.

In broad strokes, a similar story has repeated in other instances where a site was proposed, Burnell said. But a spokesperson for the Department of Energy, the agency charged with finding a location, said their search continues nonetheless.

President Donald Trump’s administration has taken a new tack, framing the search for a waste facility along with potential new development as a search for a “nuclear lifecycle innovation campus.” The move comes as Trump has attempted to bolster the U.S. nuclear industry, calling for a surge in nuclear generation and development with multiple executive orders.

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“The Nuclear Lifecycle Innovation Campuses Initiative is a new effort to modernize the nation’s full nuclear fuel cycle,” a spokesperson for the department’s Office of Nuclear Energy said in an email. That would involve a federal-state partnership with funding for a nuclear technology facility where many stages of the process could be colocated, they said, naming fuel fabrication, enrichment, reprocessing, and “disposition of waste” as some of what would occur at such a site.

The deadline for states to submit “statements of interest” for hosting sites was April 1, and the spokesperson said “dozens” of responses had been filed. But they declined to say whether New Hampshire was among those, and the New Hampshire Department of Energy did not immediately respond to the same question.

In the meantime

Spent fuel generated at Seabrook Station is initially stored in 40-plus-foot-deep pools of water for preliminary cooling, then moved to steel-and-concrete casks, according to Burnell and NextEra spokesperson Lindsay Robertson. The concrete casks remain on-site on a concrete pad, Burnell said. Until another plan is developed, this is the case for spent fuel generated at reactors across the nation.

The storage facilities in use at Seabrook were tested and built to government standards, intended to withstand “extreme weather,” Robertson said. She declined to say how much spent fuel was generated or stored at Seabrook Station.

Since coming online in 1990, Seabrook Station has generated a significant portion of New England’s power without generating much news. Yet Gunter said his concerns about the station and storage of its spent fuel have not been ameliorated with the passage of time.

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“They’ve been affirmed,” he said.

Gunter has concerns about concrete degradation and wiring at Seabrook Station and other power plants nationwide. Regarding waste, Gunter and Bogen said they worry about sea level rise affecting the storage area; Seabrook Station is located adjacent to tidal marshland. And, lacking a national plan for more long-term storage of nuclear waste, they wonder what will happen to the material currently stored on a temporary basis at Seabrook if no such plan emerges.

Gunter said his concerns about nuclear waste are part and parcel to his overall opposition to nuclear power, including those generators already in use.

“The new reactors are still on paper. The real threat is really in the day-to-day operation of aging nuclear power plants that are way past their shelf life,” he said.

Nuclear power plants are expensive to construct, creating what Bogen called the “opportunity cost” of embracing them at the expense of other sources of power generation. He and Gunter see renewable energy, principally through offshore wind, as safer and faster to deploy, and were disappointed to see politicians renew their focus on nuclear energy.

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“It is coming back in a rebranding, which this industry is very well versed in,” Gunter said. “… Nuclear waste is going to be a persistent hazard over geological spans of time, while the electricity is going to be a fleeting benefit.”

Bogen said he wanted to see more reinforcement of the waste stored at Seabrook in a model called hardened on-site storage. But in terms of dealing with future waste, he and Gunter believe the best solution would be to stop generating it altogether.

“If you find yourself in a hole,” Bogen said, “the first thing you do is stop digging.”

Conversely, the New Hampshire Department of Energy does not see the question of nuclear waste as a barrier to further development in the state, according to an email from department Legislative Liaison Megan Stone. The nuclear roadmap that Ayotte’s March executive order directed the department to craft would include consideration of the “nuclear lifecycle,” including storage and “disposition” of waste, Stone said.

Then, she alluded to the expectation that a federal plan would emerge. “Dry cask storage is a safe and effective method of storing spent nuclear fuel until it is collected by the federal government,” she said.

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New Hampshire

Teen motorcyclist from Douglas killed in NH crash

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Teen motorcyclist from Douglas killed in NH crash


A motorcyclist from Douglas was killed in a crash on Friday, April 17 in Campton, New Hampshire.

Police in Campton identified the victim as Elias Alexandro Ramos, 18, of Douglas. He was pronounced dead at the scene, police said.

The crash occurred shortly before 11 a.m. on Route 3. The initial investigation indicates Ramos was traveling north on a Honda motorcycle when it went off the road and into a guardrail, police said. He was thrown from the motorcycle.

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It appears speed or alcohol were not factors in the crash, according to police. Ramos wore a helmet, although it may not have been properly worn, police said.

The crash remains under investigation.

Ramos was due to graduate from high school in the spring. He had dreams of becoming a mechanic, according to his older brother, Alexander.

“He was so mature for his age, already having the next couple of years planned out,” said Alexander in an email to the Telegram & Gazette.

On a GoFundMe page he created to help with family expenses after his brother’s death, Alexander wrote of the way Elias would bring joy and laughter to those around him.

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“Elias had a gift for making people smile, and he was always there to help anyone in need,” he wrote.



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New Hampshire

Forget In-N-Out; Savor A Local Burger At Five Guys While Sipping Dunkin’ Coffee.

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Forget In-N-Out; Savor A Local Burger At Five Guys While Sipping Dunkin’ Coffee.


New Hampshire residents have a lot of pride in where we live.  Especially if you’ve lived here your whole life.  There are certain questions that when people not from around here ask, we tend to roll our eyes.  I’ve come up with a few that really get under my skin.

Not Everyone in New Hampshire Knows How to Garden

People assume that everyone from New Hampshire grow their own food.  That’s just not true.  I shop at Hannaford, sometimes Tendercrop for my produce.  Don’t get me wrong, I admire those who grown their own food, but just because I live in NH, doesn’t mean I can grow a tomato.  I wish.

Not Everyone in NH Loves the Cold

This one really gets me.  I do not know how to ski.  I suppose it’s true that at a few times in my life I have been dragged to the mountain and convinced that I should put on a pair of skis and try my skill at flying down a mountain with these huge sticks on my feet, trying to avoid the trees. All the while being frozen to the bone.  No thank you. I’ll meet you in the lodge and greet you with hot cocoa and love.

READ THIS:  Here are 6 New Hampshire Restaurants That Opened in March 2026

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No, we don’t have an In & Out Burger and I’m not sure we want or need one.  We have Five Guys and if you’ve ever tried their french fries, you know that’s all we need. We also don’t have as many Starbucks as you might want if you’re not from around here. We are happy with a Dunks around every corner.

Oh, and I wish I knew Adam Sandler.

Check out this list of annoying questions and let me know if you have any additions to the list.  👇

8 Questions That Instantly Annoy New Hampshire Locals

Gallery Credit: Sarah Sullivan

14 ‘Most Booked’ Restaurants in Greater Boston, Massachusetts and New Hampshire

14 ‘Most Booked’ Restaurants in Maine/ Greater Boston – New Hampshire

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Gallery Credit: Sarah Sullivan

 





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