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The primary care system in Massachusetts is broken and getting worse, new state report says – The Boston Globe

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The primary care system in Massachusetts is broken and getting worse, new state report says – The Boston Globe


Primary care, the foundation of the state’s health care industry, is crumbling, and Massachusetts is running out of time to fix it, according to a report published Thursday by the state’s Health Policy Commission, which sounded the alarm on many ways the front door to the health care industry is broken.

Among the problems: high and growing rates of residents reporting difficulty accessing primary care; an aging and increasingly dissatisfied physician workforce; and an anemic pipeline of new clinicians.

“I worry when I look at some of this data that the state of primary care has crossed a line from which recovery will be very difficult, unless we take action soon,” the commission’s executive director, David Seltz, said in an interview.

The report sets the stage for the work of a new state-appointed primary care task force, created by a health care law signed earlier this month. The law outlines that the new 25-member group will consider issuing recommendations related to increasing recruitment and retention of the primary care workforce and establishing a target for how much insurers should spend on primary care.

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Such goals would put Massachusetts more in line with other states, including California, Oregon, Rhode Island, and Washington, which have set benchmarks for primary care spending. Seltz called such efforts an important way to rebalance the incentives of the market.

“This is an opportunity to shift the dialogue, to one of: ‘What can we do immediately to relieve this deep challenge?’” Seltz said.

While the findings set the stage for reform, they are perhaps not a surprise. Previous reports on primary care have been blaring the warning signal for years. Increasingly high portions of residents have said they had difficulty accessing health care. Analysis on health care spending has shown dwindling amounts of health care dollars going to primary care.

But the report lays out in stark terms just how dire the prognosis on primary care is.

Among the findings:

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  • Patients’ ability to access primary care is bad and getting worse. New patients must wait an average of 40 days in Boston, twice as long as the average of 15 other cities studied. Access to primary care worsened across the state in recent years, with such issues especially pronounced in lower-income communities.
  • A lack of primary care access means more reliance on emergency departments, which are more costly places to get care. In 2023, a whopping two-thirds of those who sought care in hospitals’ emergency departments said they were there because they couldn’t get an appointment in a doctor’s office or clinic.
  • Massachusetts has a lot of doctors — the highest total physicians per capita in the country. However the vast majority of those physicians are specialists. Compared to other states, Massachusetts has the fifth lowest share of primary care physicians.
  • The primary care workforce is aging, with an estimated half of primary care physicians over the age of 55.
  • The pipeline for new primary care doctors is dwindling, with only one in seven new Massachusetts physicians in 2021 going into primary care — among the lowest share in the country.

A primary driver of the current challenge is related to the low reimbursement rates primary care receives relative to other specialties and hospital services, the report states, a factor that disincentivizes both new graduates from entering the field and the health care industry from investing in it.

Beyond the low pay, primary care can be an exhausting job, requiring myriad billing and administrative tasks, increased documentation requirements, and visits too short to accommodate the core point of primary care — caring for the patient.

Dr. Alecia McGregor, a commissioner and an assistant professor at the Harvard T.H. Chan School of Public Health, noted the state is seeing evidence of that very burnout and corporatization of medicine, with both those complaints cited as key reasons primary care doctors at Mass General Brigham recently filed to unionize.

The state is currently making up for primary care physician shortages by leaning more on nurse practitioners and physician assistants, together known as “advanced practice providers.” However the share of even those providers working in primary care is dropping, in part because of the low pay.

“Relying on advanced practice providers to serve as (primary care providers) instead of physicians may not resolve challenges related to the availability of providers if we can’t improve job sustainability in the field of primary care,” said Sasha Albert, associate director of research and cost trends at the Health Policy Commission, during a presentation at Thursday’s commission meeting.

Beyond setting the stage for a new task force, Commissioner Tim Foley said the “scary” report emphasized the importance of the commission remaining focused on drivers of the recruitment and retention challenges.

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“It just highlights again our need to continue to focus on the workforce issues,” said Foley, who is also the head of union 1199SEIU, which represents health care workers. “We had the hearing on the impact of the workforce, and it hasn’t gotten any better. It’s probably gotten worse.”


Jessica Bartlett can be reached at jessica.bartlett@globe.com. Follow her @ByJessBartlett.





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USPS Worker Pinned Under Mail Truck After Massachusetts Crash Lucky To Be Alive, Fire Chief Says

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USPS Worker Pinned Under Mail Truck After Massachusetts Crash Lucky To Be Alive, Fire Chief Says


April 13, 2026

First responders say a United States Postal Service worker is lucky to be a live after a crash in Medway Friday that left her trapped under her mail truck.

Shortly before 11:20 a.m., police say a red pickup truck driving along Main Street struck the postal truck from behind. The mail carrier inside the postal truck was leaning out to deliver mail at the time.

The crash sent the truck rolling into the mulch of a nearby front lawn.

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A USPS worker was pinned under her truck following a crash in Medway/CBS Boston





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Cranston man dies in Massachusetts paramotor crash

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Cranston man dies in Massachusetts paramotor crash


BERKLEY, Mass. (WPRI) — A paramotor operator from Cranston was pronounced dead after a crash at Myricks Airport in Berkley Sunday morning, according to the Bristol County District Attorney’s Office.

Emergency crews were called to the public airfield just after 9:30 on Sunday, April 12, by a witness who reported a single-seat paramotor crash, the DA’s office said.

When police and EMS arrived at the airfield, Gary Williams, 63, of Cranston, had suffered life-threatening injuries and was taken to a local hospital, where he was pronounced dead, according to the DA.

Police at the scene reported that Williams’ paramotor had a fuel leakage, and one of its propellors was broken in several places.

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FILE — This photo taken in Selangor, Malaysia, on Saturday, Jan. 9, 2016, depicts a paramotor. Photographer: Sanjit Das/Bloomberg via Getty Images

Massachusetts State Police and the Berkley Police Department are investigating the crash.

Paramotor is a form of paragliding in which the pilot wears a backpack motor, which allows them to take off from the ground. Paraglider and paramotor operators use grass runways like the one at Myricks Airport to launch and land by foot, the Bristol County DA explained in a press release.

Download the WPRI 12 and Pinpoint Weather 12 apps to get breaking news and weather alerts.

Watch 12 News Now on WPRI.com or with the free WPRI 12+ TV app.

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Lawmakers close door on Massachusetts online casino legalization

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Lawmakers close door on Massachusetts online casino legalization


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A House bill to green-light online casinos in Massachusetts failed to pass before the legislative session closed, but legislators voted to refer the bill for study to potentially bring back in 2027.

The legislative session closed for many states recently. For Massachusetts, that meant an end to hopes for 2026 legalization of online casinos. The state’s Joint Committee on Economic Development and Emerging Technologies voted to refer a House bill for study rather than advance it any further, delaying any potential for legalization until 2027.

Bill would have created up to nine Massachusetts online casinos

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As introduced by Rep. David Muradian, H4431 would carve out up to three skins for each of the state’s three land-based casinos. That would create up to nine real money online casino apps operating under the oversight of the Massachusetts Gaming Commission with a tax rate of 15% on adjusted gross revenue.

The bill also would have formally prohibited online sweepstakes operators that offer content simulating casino games online, lottery and sports betting. The DraftKings Casino promo code, among others, are available in nearby New Jersey.

While the joint committee did not advance the proposal, its pledge to study it in more detail ahead of 2027 provided some optimism. As Muradian told the State House News Service, H4431 exits the 2026 session with plenty of momentum and “will hopefully serve as a springboard to future economic growth” in Massachusetts.

Lawmakers discussed Muradian’s bill last fall before they agreed to extend its reporting deadline until March.

Massachusetts preparing for internet lottery launch

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Legal gaming expansion is already on the way for Massachusetts, which is preparing to go live with online lottery this year, powered by Aristrocrat Interactive. The iLottery service expects to offer online draw game tickets and instant-win games that resemble real money online slots.

While debating the online casino bill, Deb Goldberg, treasurer and lottery commissioner, emphasized that authorizing the launch of new online casinos would not be beneficial for the state or the lottery. In fact, she argued, legal casino apps would actually threaten the bottom line of potential revenue.

Massachusetts is surrounded by states with legal online casinos, with the likes of Connecticut, Pennsylvania and New Jersey nearby. What’s more, another New England state will soon join the crowd as Gov. Janet Mills allowed a bill to become law that legalized Maine online casinos.

Proponents of legal online casinos in Massachusetts have noted that those surrounding markets siphon potential revenue from the state while also pointing out that authorizing regulated iGaming would help curb black market operators and better protect state residents.

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