Boston, MA

JetBlue Mint Airbus A321neo Review London to Boston

Published

5 hours ago

July 15, 2024

Press Room

I wrote this review using JetBlue’s free wifi while aboard an Airbus A321neo flying from London Gatwick to Boston. My wife and I bought economy tickets and used Move to Mint certificates to upgrade (we had these thanks to a very generous but short lived status match from Delta last year).

JetBlue Mint Airbus A321neo Bottom Line Review

Overall the JetBlue Mint experience on this flight has been excellent. The flight attendants have been great. I especially appreciated that once we were in the air, one attendant came to each Mint suite to ask if we had anything in the overhead bin that we’d like brought down to us. Additionally, the food has been very good, and the physical space is terrific. The suites feature very good seats, plenty of leg room, lots of near-seat storage, and plenty of privacy. Note that JetBlue has near-term plans to lock-open the suite doors (see this article for details). That’s a shame, but I don’t think it will detract too much from the experience. My suite seemed private even when the door was open.

Of course, Mint isn’t perfect. I found the seat to be slightly uncomfortable in reclined positions and a bit too hard when lying flat. Additionally, I found it weird that when offered champagne upon boarding, it came in plastic cups. It didn’t bother me at all — I don’t even like champagne much, but it made a poor first impression. Wasn’t this supposed to be a luxury experience? Maybe the idea was to set expectations low from the beginning and then to exceed them every step of the way thereafter. If that was the goal, it was firmly met.

Would I fly JetBlue Mint again? Absolutely!

Mint Routes to/from Europe

At the time of this writing, JetBlue flies to the following European destinations:

Amsterdam AMS (to/from Boston and JFK)
Dublin DUB (to/from Boston and JFK)
Edinburgh (to/from JFK)
London LHR + LGW (to/from Boston and JFK)
Paris CDG (to/from Boston and JFK)

Booking Mint

We booked a one-way economy flight and used Moved to Mint certificates to upgrade to Mint business class. Each upgrade required 3 certificates. I had 4 in my account and my wife had 2. I couldn’t upgrade online since my wife didn’t have enough in her own account, but a phone rep was able to push it through.

Another good option for booking JetBlue Mint is to use Qatar Avios. For Mint flights from the U.S. to Europe, Qatar charges 78,000 points plus $10.10. For flights in the other direction, taxes will be higher (and vary based on which country you depart from).

To find Mint seats bookable with Qatar Avios, use ITA Matrix and do the following:

Check the “Show Advanced Controls” button
Add the routing code “C:B6” which tells the matrix you want to limit the “Carrier” to JetBlue, since B6 is JetBlue’s carrier code. You can find an airline’s carrier code with a simple google search.
Add the extension code “F BC=I” which sets the fare basis code to Mint.
Select “See calendar of lowest fares”.
If a price shows up on the calendar, that means there’s availability on that date. So then you should be able to find this same result by searching for award flights on Qatar’s app or website.

Photos

Cabin & Seats

Suite Features

Next to each seat you’ll find this triangular storage bin and wireless charger (which didn’t seem to work). Below, you’ll find a small tray and a water bottle holder. Do you see the small tray to the right of the water bottle? **The iPhone 15 Pro Max fits perfectly and snuggly in there**. In fact, it fits so well that buttons on each side of the phone get pressed in a little bit. And when you press and hold both sides long enough, the phone emits **a loud alarm** and tries to call **emergency services**. Ask me how I know.

I was able to (just barely) wedge my backpack under this footrest.

On the floor, next to each seat is a bin holding comfortable slippers. The bin was big enough to store my sneakers. I love that. Most competing products don’t have a place for shoes if you use the space below the footrest for other things.

You can use your phone as a remote. I tried it but found that it was more trouble than it was worth.

Food & Drink

I thought it was very cool that you order food on the touch screen. On the other hand, it wasn’t cool that the welcome champagne came in a plastic cup.