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But hiring security personnel and putting antitheft tags on merchandise would strain her already thin profit margins on a street with some of the highest rents in the country, she said.
“[It’s] a burden on small businesses,” she said. “Everything is very tight here, and the rent is very high.”
Her unease is shared by business owners across the city, from the Back Bay to Downtown Crossing to the South End.
According to crime data from the Boston Police Department, incidents of shoplifting this year increased by 11 percent citywide compared with data from this time last year, rising from 3,086 to 3,433.
But arrests for shoplifting related incidents, according to BPD data, are more than double what they were this time last year, from 341 to 712.
Just down the street from Gu’s new boutique, four teenagers allegedly stole more than $6,000 from a Lululemon store Oct. 13, police said, the latest in a string of high value retail thefts in the city.
In response to the problem, BPD has increased the presence of officers on foot, bicycle, and vehicle patrols “to address shoplifting and other quality of life issues” in the city Boston, as part of an ongoing “safe shopping initiative,” said spokesperson Mariellen Burns.
The city launched the initiative in March 2024, a partnership between police, the Suffolk County district attorney’s office, and retail associations with the goal of tracking trends and prosecuting repeat offenders, said Ryan Kearney, vice president and general counsel for the Massachusetts Retail Association.
At a July press conference about the initiative, Police Commissioner Michael Cox said the program is “designed to deter crime, hold perpetrators accountable, and send a clear message that there are consequences for these crimes.”
But a recent rash of high-value shoplifting incidents have raised questions about its effectiveness.
“There’s still a lot of work to be done,” Kearney said. “We’re appreciative of the accommodations and the reallocation of resources to address this problem, but we still think it’s going to be a long time.”
“It’s a marathon, not a sprint,” he added.
On Sunday, a Boston man on probation for larceny allegedly stole several items from a CVS store on Massachusetts Avenue and threatened an employee with pepper spray before running out, the Suffolk district attorney’s office said.
Over the summer, shoplifters targeted a Sunglass Hut in Faneuil Hall at least seven times, making off with over $18,000 worth of merchandise. The Lululemon in the Prudential Center was the target of thieves at least three times last year.
On Oct. 18, three women allegedly stole clothes from an Alo Yoga store in the Prudential Mall after kicking an employee who confronted the group and demanded they return the items, according to a police report.
In that instance, mall security stopped the women and recovered the merchandise before letting them go and calling 911, the report said.
They have still not been arrested, police said Thursday.
At a hearing Oct. 17, Boston city councilors heard from a local community leader and a resident, both of whom offered bleak assessments on the state of shoplifting in the city.
“Small businesses are having a really hard time,” Randi Lathrop, president and chief executive of Lathrop Consulting, which represents small businesses, said at the hearing. “Bottom line is, every time somebody loses something, it hurts their bottom line.”
Citywide statistics from previous years show large jumps in a category of crime called “other larceny,” which includes shoplifting, from 6,631 in 2022 to 7,547 in 2023, an almost 14 percent increase.
In the district that includes Downtown Crossing, reported “other larceny” incidents increased by 126 from 2022 to 2023, from 1,180 to 1,306.
In the district that contains Back Bay, reported incidents of “other larceny” jumped from 1,603 in 2022 to 2,086 in 2023.
In an interview Tuesday, Boston City Councilor Edward M. Flynn said shoplifting in the city is a “major problem,” although he acknowledged that authorities have “made progress.”
“It’s bad for the quality of life and for the city,” Flynn said. “When theft is left unchecked, neighborhoods pay the price.”
Mayor Michelle Wu’s office deferred comment to Boston police Thursday.
Boston City Council President Ruthzee Louijeune said in a statement that “we need to strengthen partnerships between city agencies, public safety including the District Attorney’s office, and local businesses, while also addressing the deeper issues that lead to theft, like addiction and lack of opportunity.”
Officials said enduring high numbers in shoplifting incidents are due in part to increased reporting by business owners.
“We fully anticipated that increased retail-theft enforcement through the Safe Shopping Initiative would result in increased reporting, increased arrests, and increased prosecutions,” Suffolk District Attorney Kevin Hayden said in a statement. “All of these outcomes have occurred. These increases are attributable to enhanced enforcement and reporting, not increases in shoplifting occurrences themselves.”
But in an interview, Lathrop said the city needs to do more to protect small businesses.
“Frankly, I don’t know if people at City Hall really understand small business shoplifting,” she said. “To make this work, you got to go door to door.”
Kearney said store employees are often instructed not to intervene during shoplifts, “because we’ve seen in the past that those types of instances can quickly turn violent,” he said.
He cited an incident from 2019 when a store employee at Giblees Clothing in Danvers tried to stop a group of thieves from stealing expensive Canada Goose jackets.
That employee, a man in his 60s, was knocked to the ground and “lost a couple teeth” in the process, according to Kearney.
“That’s what we’re trying to avoid,” he said.
A large part of the safe shopping initiative, according to Michael Nichols, president of the Downtown Business Alliance, is differentiating between thieves who steal for “need” versus those who steal for “greed,” and prosecuting members of the latter category.
Hayden said his office regularly seeks incarceration and stay-away orders for “repeat offenders and violent offenders.”
“This office routinely prosecutes shoplifters, with a focus on repeat offenders,” Hayden said. “Assertions that shoplifters are not being arrested or prosecuted are inaccurate.”
Rachael Rollins, the Suffolk district attorney before Hayden, said her office would not prosecute 15 of what she described as minor crimes, including shoplifting.
Kearney said that Rollins’ policy sent the “wrong message” to shoplifters, and that the increased number of thefts are the result of “policy decisions that have been made in the past coming home to roost.”
“If you don’t stop somebody when they were a juvenile stealing, they then become a repeat offender,” Kearney said. “If you intervene and hold them accountable early, the hope is that they will learn their lesson and then that will stop.”
Truman Dickerson can be reached at truman.dickerson@globe.com.
“In moments of challenge and in moments of conflict, it does feel easier to put your head down,” Wu said at an event at the Old State House commemorating Attucks.
“Remembering the full history pushes us to be the beacon of freedom that the rest of the country and the rest of the world so very much needs.”
Inside the Old State House’s council chambers, city leaders, historians, and students gathered to celebrate Attucks’ legacy. They talked about the importance of memorializing him during a time when many present said the contributions of people of color to American history were being erased by the Trump administration, and the country’s founding principles were under attack.
Senator Lydia Edwards said the death of Attucks and the four others killed during the Boston Massacre helped establish important legal principles that still guide the country today.
Following the killings, British soldiers involved in the incident were put on trial. John Adams, who later became president, agreed to defend them in court, arguing that the rule of law must be upheld even during times of intense conflict.
“Even in these moments of strife, oppression of rogue federal government, that we remember that we stood up and still held to our court system, to the rule of law and to due process,” Edwards said. “We also remember who had to die in order to remind ourselves to do that.”
City Councilor Brian Worrell said Attucks was a symbol of the long struggle for equality in the country.
“It’s a story that is a reminder that Black and Indigenous Americans have always been at the forefront [of] the fight for justice,” Worrell said.
He said when he recounts Boston’s Black history, he almost always starts with Attucks’ story.
“He fought not simply against the tea tax or the Stamp Act, he fought for the most basic of rights. He fought for equal human lives. It’s a fight we as a city are still having,” he said.
Wu spoke about how on March 5, 2025, she was called to testify before Congress about Boston’s immigration policies during a six-hour hearing. She touted Boston’s safety record amid aggressive questioning, arguing that the city’s immigration policies improved public safety.
“On the 255th anniversary of the Boston Massacre, on Crispus Attucks Day, there was no way that this city wasn’t going to be represented in standing up for what’s right,” Wu said.
A chandelier lit the council chamber and red curtains covered its historic windows. On both sides of the room, students sat with their teachers. Winners of the Crispus Attucks Essay Contest, which invites local students to explore Attucks’ legacy, sat next to the podium.
“Sometimes history repeats itself,” said Toni Martin, an attendee at the event, who came to support her niece, who was being awarded. “Sometimes it gets better, but it takes revolutionary people to make change perfect.”
Outside of the State House after the commemoration, Sharahn Pullum, 18, who came in second for the essay contest, said, “My inspiration was just getting the opportunity to speak on something that matters.”
Michael Kelly, 65, joined the wreath-laying ceremony that took place at the Boston Massacre Commemorative Plaza. Kelly held a sign that said, “Ice Out Be Goode,” referring to Renee Good, a US citizen who was shot and killed by immigration agents in Minneapolis earlier this year.
Kelly said he had been standing at the plaza for three hours and is planning to stand there the entire day.
“People can stretch their imaginations to understand that this place, what happened here, is not at all different than what happened in Minneapolis,” Kelly said with tears in his eyes. “People standing up for something they believe in is vastly important, and we can’t be daunted.”

Aayushi Datta can be reached at aayushi.datta@globe.com.
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Born and raised in Southie, Heather Foley has seen her neighborhood morph over the past three decades of scrubbing, renovation, and new construction for higher-income new arrivals.
But even Foley was surprised to discover that her South Boston, where kids once went to the corner to buy milk and cigarettes for parents, has emerged with the city’s second-highest average income, even ahead of Charlestown and Beacon Hill.
Her first thought?: “I gotta start being nicer to my neighbors if that’s the kind of money they’re making.”
What’s a household?
Decades ago, when “Good Will Hunting” was filmed in the neighborhood and Southie was known as a working-class area, there were more kids around and maybe just a single breadwinner in some homes.
Since then, Southie saw more two-earner households, fewer kids, and spiffier rental units where three or four roommates could contribute to a “household.” The changes, along with spillover from the adjacent, pricier Seaport, or South Boston waterfront, are factors in Census data showing more than 40 percent of Southie households earn more than $200,000 a year.
Staying put
Foley, 46, a photo shoot producer, considers herself lucky. She didn’t move out to the South Shore like many neighborhood longtimers. She’s living in a family home on a block with residents — oldtimers and newer arrivals — who aren’t flipping properties for big bucks.
Another blessing, particularly valuable this winter? She has a driveway.
As a kid, she went to church and school at Gate of Heaven, St. Brigid, and St. Peter, and jokes that she’s “so sad I didn’t buy a three-decker with my First Communion money, because I probably could have.”
Waves of gentrification
She remembers the earlier waves of newcomers, when glassy sports bars like Stats Bar & Grille muscled in among longtime restaurants like Amrheins.
But now, even the popular Stats is moving out at the end of the month. The property owner is developing a five-story, mixed-use residential building at the site.
A small silver lining
Foley notes that some of the onetime “newcomers” have been here for three decades — and in some ways, have stabilized the place. Many have raised kids, who, like her son, may return to the neighborhood as young adults (albeit splitting a rented apartment with friends). Stats, the sports bar, says it will also return to the neighborhood’s thriving food scene.
“We have a lot of great restaurants now,” Foley says, “and everyone cleans up after their dog.”
Read: These maps show Boston’s wealthiest and most populous neighborhoods — plus other key trends.
🧩 6 Across: More scarce | 🌧️ 42° Another storm
Grand New Party: How do you build a statewide slate of Republicans in a Democratic state? Nearly half of the Mass. GOP candidates didn’t use to be Republicans.
Farewell advice: After nearly 15 years of health system leadership, the departing CEO of Beth Israel Lahey Health offers this advice to others.
Hitting the brakes? After an ambitious state law, Lexington welcomed a wave of new housing. Now, people there are having second thoughts.
Hyde Park fatal bus crash: The driver has been indicted.
Patriots, strippers, and hookahs: A downtown restaurant’s liquor license is in jeopardy after it allegedly hosted Patriots players and guests after their AFC Championship in January. A decision is expected today.
‘Culture of secrecy’: In a scathing report, R.I. authorities accused the Roman Catholic Diocese of Providence of decades of “inaction, concealment, and revictimization” in complaints of clergy sexual abuse of hundreds of children.
Centers of suffering, campaigning: Federal immigration facilities have become backdrops for Democratic politicians seeking to fight President Trump’s immigration policies.
‘The best time to remember God’: Amid crackdowns, the Somali community leans into faith during Ramadan.
When is a reno worth it? Here’s how to judge the return on a home investment.
🧸 ‘Ted’ talk: Seth MacFarlane and the “Ted” cast talk Massholes, potty-mouthed teddy bears, and why Boston may have “the worst accent”
🩰 A ‘Black Swan’ premiere: That’s among 30 sparkling arts events happening this spring around New England. Plus, why are more artists being banned from America?
🎥 Quiz: Test yourself with the Globe’s Academy Awards quiz.
⚽ Will $7.8 million stop the World Cup from coming here? Can Foxborough’s insistence on up-front security payments force the world’s soccer governing body to send matches somewhere else this summer?
♯ Teenage dreams: The future rock stars were teenagers when they wrote songs, influenced by David Bowie and Stevie Wonder, about a fictional nightclub. A half-century later, Squeeze has reworked and is releasing those songs.
💻 Death by chatbot? A new lawsuit alleges Google’s chatbot sent a man on missions to find an android body it could inhabit. When that failed, it set a suicide countdown clock for him. (WSJ)
🍕 And a red cup, please: Fans are tracking down the few Pizza Hut Classic red-roofed restaurants that remain in the 6,200-store chain. (NYT)
Thanks for reading Starting Point.
This newsletter was edited by Heather Ciras and produced by Ryan Orlecki.
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Boston Marathon
In our “Why I’m Running” series, Boston Marathon athletes share what’s inspiring them to make the 26.2-mile trek from Hopkinton to Boston. Looking for more race day content? Sign up for Boston.com’s pop-up Boston Marathon newsletter.
Name: Brianna Poehler
City/State: Granby, Mass.
I am running the 2026 Boston Marathon with Miles for Miracles in support of Boston Children’s Hospital. The Boston Marathon is deeply personal to me and my family.
My daughter is a liver transplant survivor, and at just 11 months old, she received a life-saving liver transplant at Boston Children’s Hospital.
What could have been the most devastating chapter of our lives became a story of hope, resilience, and extraordinary care because of the BCH team.
When our daughter was so small and so sick, the doctors, nurses, and staff at Boston Children’s carried us through the unimaginable.
They combined world-class medical expertise with compassion that went far beyond treatment plans and hospital rooms. They cared for our daughter as if she were their own. They supported us as anxious, exhausted parents. They gave us answers when we had questions, and reassurance when we were overwhelmed.
Most importantly, they gave our daughter a second chance at life.
Today, she is thriving because of that gift. Every milestone she reaches is a reminder of the miracle she received and the team that made it possible. Running the Boston Marathon is my way of honoring that gift and saying thank you in the most meaningful way I can.
The marathon is a test of endurance, determination, and heart — qualities I saw in my daughter during her fight and in the Boston Children’s team every single day.
With every mile I run, I will be thinking of her strength, her transplant journey, and the families who are walking similar paths right now.
By running with Miles for Miracles, I hope to raise funds that will support groundbreaking research, life-saving treatments, and compassionate care for children like my daughter. This race is more than 26.2 miles — it is a celebration of survival, gratitude, and hope.
Editor’s note: This entry may have been lightly edited for clarity or grammar.
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