Ohio AG Yost sues ambulance company over alleged out-of-network disclosure failures

COLUMBUS, Ohio (WSYX) — Ohio Attorney General Dave Yost has filed a lawsuit against an ambulance company accused of leaving patients with unexpected medical transport bills by failing to disclose that it was out of network.

The lawsuit alleges Superior Air-Ground Ambulance Service of Ohio did not inform patients before transporting them between medical facilities that it is out of network for all private health insurers, as required by state law.

“Patients being transferred between hospitals have enough to worry about without getting hit with unexpected bills weeks later,” Yost said. “Consumers deserve to know when a company is out of network and what costs they may face before services are provided.”

The lawsuit alleges four violations of Ohio’s Consumer Sales Practices Act: failing to inform consumers of the right to receive an estimate; billing for out-of-network care after insurance reimbursement; making false or misleading statements regarding cost; and requiring consumers to enter a transaction on terms that the company knew were substantially one-sided.

Yost’s office said it has received complaints from more than 20 people transported by Superior between July 2024 and June 2026 who were billed hundreds or thousands of dollars for the transportation.

According to the lawsuit, people received treatment at hospitals within their insurance networks when physicians ordered ambulance transportation to another in-network facility. The hospitals arranged the transportation with Superior, but patients were not informed of Superior’s out-of-network status.

The Ohio Attorney General’s Office also alleges Superior failed to provide consumers with estimated transportation costs before service, as required in Ohio, and instead presented payment authorization forms after the transports.

The lawsuit seeks restitution for affected consumers, along with civil penalties and injunctive relief.

ABC 6 has reached out to Superior and is awaiting a reply.

ABC 6 has reached out to XXX and is awaiting a reply.ABC 6 has reached out to XXX and is awaiting a reply.

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