Sacred Rose Music Festival attendees mistakenly charged thousands through payment glitch

BRIDGEVIEW, In poor health. (WLS) — Attendees of the Sacred Rose Music Pageant in Bridgeview had been shocked to seek out that they had been charged 1000’s of {dollars} although a glitch within the cost system.

“I used to be shocked,” stated Courtney Richter, attendee. “I had no concept how that might undergo. My first thought is that there was card skimmers on the venue in some way.”

Richter was not alone. David Littman stated his card was charged almost $1,300.

“It nearly made me chuckle as a result of there was simply so many issues that went improper with the pageant,” he stated.

The village of Bridgeview, which owns SeatGeek Stadium and ran concessions for the occasion, stated there was a glitch within the cost system for meals and drinks on the primary day of the weekend-long pageant.

“The glitch concerned the tip processing level of sale,” stated Ray Hanania, village spokesperson. “When the tip went in, for some cause it added one or two zeroes to it.”

The village stated the errant costs have already been reversed, or might be quickly. Additionally they stated the glitch was mounted by the second day of the pageant.

“This isn’t a mirrored image of Sacred Rose,” Hanania stated.

In a tweet, Sacred Rose organizers stated they’ve escalated the problem with the venue and had been assured any costs can be refunded in full. However pageant organizers had no remark presently on different complaints, together with placement of the levels that led to sound overlapping, and an absence of communication when extreme climate led to performances being canceled.

“You recognize, I had fun however I’d not return to that pageant,” Littman stated.

“It was chaotic, it was very irritating,” Richter stated.

Village officers stated the cost issues have been resolved and do not anticipate comparable points when SeatGeek Stadium hosts the North Coast Music Pageant this weekend.