A self-proclaimed finance guru has revealed a ‘secret’ in Apple’s return policy that many iPhone users are thrilled to now know.
In a TikTok video seen by more than 4.4 million viewers, Faares Quadri explained the tech giant has to replace defective products, like chargers or AirPods, if there are no visible problems.
That is because the fine print listed in the tech giant’s one-year warranty policy requires the company to replace or fix the product at no charge to the owner- but it does not include the iPhone.
One person commented on the clip saying that they tested the tip listed in the policy and received brand new AirPods after their previous pair malfunctioned.
In a TikTok video seen by more than 4.4 million viewers, finance influencer Faares Quadri revealed Apple has to replace the defective product if there are no visible problems
Quadri is a full-time financial content creator and has gained a huge social media following by sharing insights into company loopholes that will save consumers time and money.
In a back-and-forth exchange between himself as an Apple consumer and employee, Quadri waved his Apple charger in the air, saying: ‘I just got it last year and it’s already having issues.
‘And according to your policy, if you buy an accessory and it stops working within one year and there’s no signs of any physical damage, you’ll give a replacement on for free,’ he explained before a copy of the policy appeared.
Apple’s warranty policy explicitly states: ‘If a defect arises during the Warranty Period, Apple, at its option will repair the product at no charge, … exchange the Product with a replacement product of the same model …’ or provide a different model replacement with similar features as the original.
Several followers said they wished they knew about the hack a long time ago, with one writing: ‘I probably spent a grand on chargers and Airpods and you’re telling me this now?’
The caveat is that you need to be prepared when you show up to the Apple store – just bringing the product won’t suffice.
‘Do I need to show any proof of purchase? Or just need to bring the charger only?’ one person asked.
The ‘finance guru’ responded: ‘Yeah, proof of purchase, but if you bought it through your iCloud, they should already have it.’
According to Apple’s policy, if you buy an accessory and it stops working within one year and there’s no signs of any physical damage, the company has to replace it for free
Another person confirmed the hack works, writing: ‘I did this with my Airpods! I took them to get repaired and they just gave me a brand new set.’
Quadri started creating content in 2020, two years before graduating with a Bachelor’s degree in finance from the University of Illinois – Chicago and while he was a finance intern at Kirkland & Ellis, a corporate transaction and litigation company.
His content is geared to people who may want to know why they should never cancel their credit card, how to get money from an airline when they get bumped from a flight and other money-saving hacks.
‘People call me finance guru because of my expertise and knowledge in investing, taxation, insurance, money psychology and real estate,’ he wrote on his LinkedIn.
His aim is ‘helping people achieve financial independence,’ he added, and even those are concerned about the price of clothes like Lululemon or finding out how to buy a car within their budget will find videos that could help them save more than a few bucks.