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Who is to blame for the summer of flight delays and cancellations?

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Who is to blame for the summer of flight delays and cancellations?

It’s been known as the summer time of “revenge journey” — a time when Individuals who stayed dwelling for the final two years due to the pandemic splurge to e book their dream holidays to make up for misplaced time.

However that surge in demand, coupled with an airline trade that’s nonetheless understaffed, COVID-19 outbreaks amongst pilots, flight attendants and mechanics and extreme storms, has as an alternative created a summer time of chaos journey.

Flight cancellations and delays have been surging, particularly on heavy journey intervals corresponding to weekends and holidays. For the reason that begin of June, practically 26,000 flights, or 2.2% of all flights by U.S. carriers, have been canceled and 260,000, or 22% have been delayed, in accordance with FlightAware, a flight monitoring firm.

“In my 37 years within the trade, I’ve by no means seen a summer time like this,” mentioned William McGee, a former airline operations supervisor and client advocate for the nonprofit American Financial Liberties Venture.

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So, who’s accountable? There was loads of finger pointing in the previous few weeks, aimed toward pilots and air site visitors controllers, amongst others. However trade insiders put a lot of the blame on airline executives who scheduled 1000’s of extra flights to money in on the upswing in demand this summer time. With the workforce awash with new inexperienced employees and affected by COVID outbreaks, the end result has been ugly.

“A significant contributor is that demand has been coming again so shortly and airways are leaping to attempt to meet it and overpromising and placing in an excessive amount of capability,” mentioned Sara Nelson, president of the Assn. of Flight Attendants-CWA, AFL–CIO.

Airline executives admit that they overcommitted and have decreased capability by 16% since this spring.

“We’ve taken any progress out,” Delta Air Strains Chief Government Ed Bastian informed analysts throughout a July 13 earnings name. “We’re positioned not only for the following month or so, we’re positioned for the stability of this yr to form of keep the place we’re at. And that stage of stability provides the operations the aptitude to deal with the duty at hand relatively than the persevering with to take a position and construct on progress on the identical time.”

The issues usually are not new. Cancellation and delay charges additionally soared final summer time and up to date holidays when journey demand surges. And passengers are fed up.

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“It was so irritating going round and round,” mentioned Huntington Seaside resident Sarah Huoh, who was caught together with her husband and two daughters for practically 12 hours in Switzerland final week when their flight to London’s Heathrow Airport was canceled on the final minute. The household then missed a connecting flight to Los Angeles Worldwide Airport. “Nobody within the airport would helps us. They’d simply inform us to name the service line, however nobody was answering that.”

After she discovered a flight from London to Dallas, her connecting flights on American Airways from Dallas to Los Angeles was additionally canceled and Huoh needed to e book one other flight on American Airways to Santa Ana.

Carrie Padgett, a tech author from Central California, was headed to Buffalo, N.Y., on a enterprise journey from Fresno on Sunday when her 6 a.m. flight was canceled. She was rebooked for later that day, however by the point she landed in Buffalo the shuttle to her resort had stopped operating, forcing her to pay for a taxi trip at midnight in an unfamiliar metropolis.

Given all the cancellations and delays this summer time, Padgett mentioned she was not shocked.

“I’d have been shocked to make it to Buffalo and not using a downside,” she mentioned.

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Frustration with the airways has been rising for months — even earlier than the summer time surge.

The variety of complaints about airline service filed with the U.S. Division of Transportation jumped 237% in Could, with 4,344 complaints, up from 1,289 complaints obtained in Could 2019. The annual airline satisfaction research by J.D. Energy reported in Could that satisfaction ranges amongst airline passengers dropped greater than 20 factors, on a 1,000-point scale, in contrast with a yr earlier. The analysis and analytics firm attribute the decline to a failure by the airways to handle the elevated demand in vacationers.

The frustration amongst fliers could also be aggravated by the rising value of airline tickets, which have been pushed primarily by increased gas costs.

In June, the typical home round-trip airline ticket was priced at $605, a 33% improve over the identical month final yr, in accordance with Airways Reporting Corp., which settles ticket gross sales between airways, journey businesses and journey administration corporations.

The airways’ issues originated in spring 2020, when the pandemic took maintain and air journey got here to a close to standstill. The federal authorities permitted $54 billion in aid for the airways on the situation that carriers preserve employees on the payroll. However to avoid wasting money, many airways provided pilots, flight attendants and different employees early-retirement packages, which thinned the workforce by 1000’s.

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The general staffing ranges within the U.S. airline trade have rebounded to a stage barely under 2019 numbers. Nonetheless, trade consultants level out that lots of the current hires are inexperienced employees who’re on the backside of the educational curve. Anticipating them to function successfully throughout the summer time’s high-demand situations has been a mistake, they mentioned.

“Numerous new workers are lower than pace or totally skilled right now,” mentioned Randy Barnes, president of Transport Employees Union, Native 555, which represents ramp, operations and cargo employees for Southwest Airways. “On paper the numbers look good, however in sensible purposes we don’t have all of the employees totally skilled.”

Southwest Airways mentioned it has employed 10,000 new workers in 2022 and cancellation charges have dropped under 2019 and 2020 ranges.

“The continued coaching and onboarding of those workers, together with the hiring of 1000’s extra, is our focus for the rest of the yr,” the airline mentioned.

However different issues stay.

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The tempo of coaching and retraining for pilots has additionally been slower than traditional as a result of COVID protocol require flight simulators to be cleaned and disinfected after every use. Social distancing might be practically unattainable in some cockpit simulators and lessons.

COVID outbreaks amongst air site visitors management employees — a lot of whom work collectively in cramped airport towers — have additionally resulted in employees shortages, resulting in slowdowns at a number of airports over the previous few months.

A collection of thunderstorms and different excessive climate in the previous few weeks has added to the airways woes.

Responding to pissed off fliers, federal lawmakers started final month to place stress on airways to repair the issues. Sens. Bernie Sanders (I-Vt.), Edward J. Markey (D-Mass.) and Richard Blumenthal (D-Conn.) all wrote to airline executives, urging them to cut back the delays and cancellations.

U.S. Transportation Secretary Pete Buttigieg met just about with airline executives to debate the issue, however solely days later his personal flight between Washington, D.C., and New York was canceled. “I assumed, that is fairly on the nostril,” Buttigieg informed NPR. “It illustrates what tens of millions of passengers are involved about proper now.”

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Airways have at instances blamed others for the mess — solely to catch indignant pushback.

After the Fourth of July weekend, a United Airways government steered in a employees memo that many of the delays and cancellations have been resulting from labor shortages within the air site visitors management system.

“Till that’s resolved, we count on the U.S. aviation system will stay challenged this summer time and past,” United’s chief operations officer, Jon Roitman, mentioned in a memo that was printed by Reuters and different information retailers.

The Federal Aviation Administration, which oversees the air site visitors management system, fired again, saying United Airways had confused weather-related issues with staffing points.

“The fact is that a number of overlapping elements have affected the system, together with airline staffing ranges, climate, excessive quantity and ATC capability, however the majority of delays and cancellations usually are not due to staffing at FAA,” the company mentioned in a press release.

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The Air Line Pilots Assn., which represents 59,000 pilots from 35 U.S. and Canadian airways, pushed again in opposition to the often-repeated suggestion {that a} scarcity of pilots is accountable for the cancellations and delays, calling it a “narrative that many within the trade are utilizing as a canopy for profit-first enterprise choices.”

Greater than 8,400 pilots have been licensed to fly within the 12 months main as much as June, 2020 — 1,700 greater than in 2019, in accordance with the pilots affiliation.

A commerce group that represents the nation’s largest carriers needs to place an finish to the finger-pointing.

The airways have taken accountability for scheduling too many flights, mentioned Sharon Pinkerton, a senior vp for legislative and regulatory coverage for the commerce group Airways for America.

“I believe these are issues we have now realized and we’ve taken motion primarily based on what we’ve realized,” she mentioned.

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The 16% lower in scheduled flights ought to ease the delay and cancellation issues, as will the hiring of extra employees to hold the workload, Pinkerton mentioned, including that airways know that vacationers are pissed off with the service they’ve been getting.

“It’s our model and our status that’s on the road,” she mentioned.

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U.S. Sues Southwest Airlines Over Chronic Delays

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U.S. Sues Southwest Airlines Over Chronic Delays

The federal government sued Southwest Airlines on Wednesday, accusing the airline of harming passengers who flew on two routes that were plagued by consistent delays in 2022.

In a lawsuit, the Transportation Department said it was seeking more than $2.1 million in civil penalties over the flights between airports in Chicago and Oakland, Calif., as well as Baltimore and Cleveland, that were chronically delayed over five months that year.

“Airlines have a legal obligation to ensure that their flight schedules provide travelers with realistic departure and arrival times,” the transportation secretary, Pete Buttigieg, said in a statement. “Today’s action sends a message to all airlines that the department is prepared to go to court in order to enforce passenger protections.”

Carriers are barred from operating unrealistic flight schedules, which the Transportation Department considers an unfair, deceptive and anticompetitive practice. A “chronically delayed” flight is defined as one that operates at least 10 times a month and is late by at least 30 minutes more than half the time.

In a statement, Southwest said it was “disappointed” that the department chose to sue over the flights that took place more than two years ago. The airline said it had operated 20 million flights since the Transportation Department enacted its policy against chronically delayed flights more than a decade ago, with no other violations.

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“Any claim that these two flights represent an unrealistic schedule is simply not credible when compared with our performance over the past 15 years,” Southwest said.

Last year, Southwest canceled fewer than 1 percent of its flights, but more than 22 percent arrived at least 15 minutes later than scheduled, according to Cirium, an aviation data provider. Delta Air Lines, United Airlines, Alaska Airlines and American Airlines all had fewer such delays.

The lawsuit was filed in the United States District Court for the Northern District of California. In it, the government said that a Southwest flight from Chicago to Oakland arrived late 19 out of 25 trips in April 2022, with delays averaging more than an hour. The consistent delays continued through August of that year, averaging an hour or more. On another flight, between Baltimore and Cleveland, average delay times reached as high as 96 minutes per month during the same period. In a statement, the department said that Southwest, rather than poor weather or air traffic control, was responsible for more than 90 percent of the delays.

“Holding out these chronically delayed flights disregarded consumers’ need to have reliable information about the real arrival time of a flight and harmed thousands of passengers traveling on these Southwest flights by causing disruptions to travel plans or other plans,” the department said in the lawsuit.

The government said Southwest had violated federal rules 58 times in August 2022 after four months of consistent delays. Each violation faces a civil penalty of up to $37,377, or more than $2.1 million in total, according to the lawsuit.

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The Transportation Department on Wednesday also said that it had penalized Frontier Airlines for chronically delayed flights, fining the airline $650,000. Half that amount was paid to the Treasury and the rest is slated to be forgiven if the airline has no more chronically delayed flights over the next three years.

This month, the department ordered JetBlue Airways to pay a $2 million fine for failing to address similarly delayed flights over a span of more than a year ending in November 2023, with half the money going to passengers affected by the delays.

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California drops zero-emission truck rules after inaction by Biden's EPA

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California drops zero-emission truck rules after inaction by Biden's EPA

California government’s plan to phase out heavy-duty diesel trucks and diesel locomotives has been derailed.

The ambitious plan aimed at reducing local pollution and global greenhouse gases required special waivers from the federal government. The Biden administration hadn’t granted the waivers as of this week, and rather than face almost certain denial by the incoming Trump administration, the state withdrew its waiver request.

That means the far-reaching regulations issued by the California Air Resources Board in 2022 to ban new diesel truck sales by 2036 and force fleet owners to take them off the road by 2042 won’t be enforced. Known as the Advanced Clean Fleets rule, the idea was to replace those trucks with electric and hydrogen-powered versions, which dramatically reduce emissions but are currently two to three times more expensive.

“While we are disappointed that U.S. EPA was unable to act on all the requests in time, the withdrawal is an important step given the uncertainty presented by the incoming administration that previously attacked California’s programs to protect public health and the climate and has said will continue to oppose those programs,” CARB Chair Liane Randolph said in a prepared statement.

Environmentalists reacted with deep disappointment.

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“To meet basic standards for healthy air, California has to shift to zero-emissions trucks and trains in the coming years. Diesel is one of the most dangerous kinds of air pollution for human health,” Paul Cort, director of Earthjustice’s Right to Zero campaign, said in a prepared statement. “We’ll be working tirelessly in the coming years — and calling on Gov. [Gavin] Newsom, state legislators, and our air quality regulators to join us — to clean up our freight system and fix the mess [U.S.] EPA’s inaction has created.”

The trucking industry is pleased at the result, but hopes to continue working with California on environmental issues.

“This rule was flawed, and was not reflective of reality,” said Matt Schrap, chief executive at the Harbor Trucking Assn. “Ideally this is an opportunity to take a step back and look at a program that would be more sustainable.”

Trucking representatives had filed a lawsuit to block the rules, arguing they would cause irreparable harm to the industry and the wider economy. Train operators said no zero-emission locomotives exist on the commercial market.

Schrap said “the most important thing is the EPA could have issued the waiver and they didn’t.”

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The EPA said it acknowledges California’s withdrawal of the waiver requests “and as a result is taking no further action on CARB’s prior requests and considers these matters closed.”

President-elect Donald Trump is a champion of the fossil fuel industry, making it unlikely that his administration would have approved the California waivers. The state could, however, pursue waivers at some point in the future.

Under the federal Clean Air Act, California is allowed to set its own air standards, and other states are allowed to follow California’s lead. But federal government waivers are required. Most of California’s waivers have been granted, including approval in December of a California ban on new sales of gas-powered cars and light trucks by 2035.

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Elon Musk, Mark Zuckerberg and Jeff Bezos to Attend Trump’s Inauguration

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Elon Musk, Mark Zuckerberg and Jeff Bezos to Attend Trump’s Inauguration

Corporate America had already raced to donate big sums to Donald Trump’s record-breaking inaugural fund. Now some of its leaders appear eager to jockey for prominent positions at the inauguration next week.

It’s a new reminder that for some of the nation’s biggest businesses, forging close ties to a president-elect who is promising hard-hitting policies like tariffs is a priority this time around.

Jeff Bezos and Mark Zuckerberg are expected to be on the inauguration dais, according to NBC News, alongside Elon Musk and several cabinet picks.

The presence of Musk isn’t a surprise, given the Tesla chief’s significant support of and huge influence over Trump. But the other tech moguls have only more recently been seen as supporters of the administration. (Indeed, Bezos frequently sparred with Trump during his first presidential term.)

It’s the latest effort by Bezos and Zuckerberg to burnish their Trump credentials. At the DealBook Summit in December, Bezos — whose Amazon has faced scrutiny under the Biden administration and whose Blue Origin is hoping to win government rocket contracts — said that he was “very hopeful” about Trump’s efforts to reduce regulation.

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And Zuckerberg recently announced significant changes to Meta’s content moderation policy, including relaxing restrictions on speech seen as protecting groups including L.G.B.T.Q. people that won praise from Trump and other conservatives. On the inauguration front, Zuckerberg is also co-hosting a reception alongside the longtime Trump backers Miriam Adelson, Tilman Fertitta and Todd Ricketts.

Both tech moguls have visited Mar-a-Lago since the election, with Zuckerberg having done so more than once.

Coca-Cola took a different tack. The drinks giant’s C.E.O., James Quincey, gave Trump what an aide called the “first ever Presidential Commemorative Inaugural Diet Coke bottle.”

More broadly, business leaders want a piece of the inauguration action. The Times previously reported that the Trump inaugural fund had surpassed $170 million, a record, and that even major donors have been wait-listed for events.

Others are throwing unofficial events around Washington, including an “Inaugural Crypto Ball” that will feature Snoop Dogg, with tickets starting at $5,000, The Wall Street Journal reports.

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It’s a reminder that C.E.O.s are reading the room, and preparing their companies for a president who has proposed creating an “External Revenue Service” to oversee what he has promised will be wide-ranging tariffs.

David Urban, a longtime Trump adviser who’s hosting a pre-inauguration event, told The Journal, “This is the world order, and if we’re going to succeed, we need to get with the world order.”

  • In other Trump news: The president-elect is expected to appear via videoconference at the World Economic Forum in Davos, Switzerland, which starts on Inauguration Day, according to Semafor.

Investors brace for the latest inflation data. The Consumer Price Index report, due out at 8:30 a.m. Eastern, is expected to show that inflation ticked up last month, most likely because of climbing food and fuel costs. Global bond markets have been rattled as slow progress on slowing inflation has prompted the Fed to slash its forecast for interest rate cuts.

More Trump cabinet picks will appear before the Senate on Wednesday. Senator Marco Rubio of Florida, the choice for secretary of state, is expected to field questions about his views on the Middle East, Ukraine and China, but is expected to be confirmed. Russell Vought, the pick to run the Office of Management and Budget, will most likely be asked about his advocacy for drastically shrinking the federal government, a key Trump objective. And Sean Duffy, the Fox Business host chosen to lead the Transportation Department, will probably face questions on how he would oversee matters including aviation safety and autonomous vehicles, the latter of which is a priority for Elon Musk.

Meta plans to lay off another 5 percent of its employees. Mark Zuckerberg, the tech giant’s C.E.O., told staff members to prepare for “extensive performance-based cuts” as the company braces for “an intense year.” The social media giant faces intense competition in the race to commercialize artificial intelligence.

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A new bill would give TikTok a reprieve from a ban in the United States. Senator Ed Markey, Democrat of Massachusetts, said he planned to introduce the Extend the TikTok Deadline Act, which would give the video platform 270 additional days to be divested from its Chinese parent, ByteDance before being blacklisted. It’s the latest effort to buy TikTok time, as the app faces a Jan. 19 deadline set by a law; President-elect Donald Trump has opposed the potential ban as well.

JPMorgan Chase and BlackRock, the giant money manager, just reported earnings. (In short: Both handily beat analyst expectations.)

But the Wall Street giants are likely to face questioning on a particular issue on Wednesday: Which top lieutenants are in line to replace their larger-than-life C.E.O.s, Jamie Dimon and Larry Fink.

Who’s out:

  • Daniel Pinto, who had long been Dimon’s right-hand man, said he would officially drop his responsibilities as JPMorgan’s C.O.O. in June and retire at the end of 2026. Jenn Piepszak, the co-C.E.O. of the company’s core commercial and investment bank, has become C.O.O.

  • And Mark Wiedman, the head of BlackRock’s global client business and a top contender to succeed Fink, is planning to leave, according to news reports.

What Wall Street is gossiping about JPMorgan: Even in taking the C.O.O. role, JPMorgan said that Piepszak wasn’t interested in succeeding Dimon “at this time.” DealBook hears that while she genuinely appears not to want to pursue the top job, the phrasing covers her in case she changes her mind.

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For now, that means the most likely candidates for the top spot are Marianne Lake, the company’s head of consumer and community banking; Troy Rohrbaugh, the other co-head of the commercial and investment bank; and Doug Petno, a co-head of global banking.

The buzz around BlackRock: Wiedman reportedly didn’t want to keep waiting to succeed Fink and is expected to seek a C.E.O. position elsewhere. (So sudden was his departure that he’s forfeiting about $8 million worth of stock options and, according to The Wall Street Journal, he doesn’t have another job lined up yet.)

Fink said on CNBC on Wednesday that Wiedman’s departure had been in the works for some time, with the executive having expressed a desire to leave about six months ago.

Other candidates to take over for Fink include Martin Small, BlackRock’s C.F.O.; Rob Goldstein, the firm’s C.O.O.; and Rachel Lord, the head of international.

But Dimon and Fink aren’t going anywhere just yet. Dimon, 68, said only last year that he might not be in the role in five years. And Fink, 72, said in July that he was working on succession planning: “When I do believe the next generation is ready, I’m out.”

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Another battle between Elon Musk and the S.E.C. erupted on Tuesday, with the agency suing the tech mogul over his 2022 purchase of Twitter.

It’s unclear what happens to the lawsuit once President-elect Donald Trump, who counts Musk as a close ally, takes office. But the agency’s reputation as an independent watchdog may be at stake.

A recap: The S.E.C. accused Musk of violating securities laws in his $44 billion acquisition of the social media company.

The agency said that Musk had failed to disclose his Twitter ownership stake for a pivotal 11-day stretch before revealing his intentions to purchase the company. That breach allowed him to buy up at least $150 million worth of Twitter shares at a lower price — to the detriment of existing shareholders, the agency argues.

The S.E.C. isn’t just seeking to fine Musk. It wants him to pay back the windfall. “That’s unusual,” Ann Lipton, a professor at Tulane Law School, told DealBook.

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Alex Spiro, Musk’s lawyer, called the latest action a “sham” and accused the agency of waging a “multiyear campaign of harassment” against him.

The showdown sets up a tough question for the S.E.C. Will Paul Atkins, the president-elect’s widely respected pick to lead the agency, drop the case? Such a move could call the bedrock principle of S.E.C. independence into question.

Jay Clayton, who led the agency during Trump’s first term, earned the respect of the business community for running it in a largely drama-free manner. It was under Clayton that the S.E.C. sued Musk over his statements about taking Tesla private.

Musk, who is set to become Trump’s cost-cutting czar and is expected to have office space in the White House complex, has called for the “comprehensive overhaul” of agencies like the S.E.C. The billionaire said he would also like to see “punitive action against those individuals who have abused their regulatory power for personal and political gain.”

  • In related news: The Consumer Financial Protection Bureau sued Capital One, accusing it of cheating its depositors out of $2 billion in interest payments.

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  • DAZN, the streaming network backed by the billionaire businessman Len Blavatnik, is closing in on funding from Saudi Arabia’s sovereign wealth fund as the kingdom continues to expand its sports footprint. (NYT)

  • The Justice Department sued KKR, accusing the investment giant of withholding information during government reviews for several of its deals. KKR filed a countersuit. (Bloomberg)

  • OpenAI added Adebayo Ogunlesi, the billionaire co-founder of the infrastructure investment firm Global Infrastructure Partners, to its board. (FT)

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