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Column: It's the season for scams, so here's a piece of advice: Never do business with strangers

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Column: It's the season for scams, so here's a piece of advice: Never do business with strangers

The text arrived midday, saying a delivery to me was on hold. To fix the problem, all I had to do was click on a web link and enter my ZIP Code.

“Have a great day from the USPS team!” the text said.

The awkwardly worded message (with bad punctuation and an international phone number) was clearly not from the Postal Service. And if I can hazard a wild guess, I don’t think the senders really wanted me to have a great day.

They wanted to rip me off and, so, a word to the wise this holiday season:

Watch your wallet.

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California is about to be hit by an aging population wave, and Steve Lopez is riding it. His column focuses on the blessings and burdens of advancing age — and how some folks are challenging the stigma associated with older adults.

Fraud is a year-round, multibillion-dollar international enterprise. But for thieves, the season of joy is a wide-open window of opportunity, as AARP warned Nov. 18:

“With scammers looking to take advantage of consumers from all angles, new AARP survey research reveals that people need to be vigilant this holiday season as they buy gifts, book their travel arrangements, and donate to charities.”

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Many of the scams are run by sophisticated international syndicates, said Kathy Stokes, director of fraud prevention at AARP’s Fraud Watch Network. Those crooks are working every channel, fishing for victims by email, phone calls, texts, fliers and regular mail.

Unwitting people are forking over money via gift cards, cryptocurrency, credit cards, cash and wire transfers. Losses often are virtually impossible to recover because the money is on foreign soil before the victims know they’ve been robbed.

Stokes said that in one common ripoff, thieves are going after people who own timeshares they’re trying to dump.

“There’s all this paperwork that makes it look legitimate, like you’re paying to get out of the timeshare,” Stokes said. But the crooks are pocketing thousands of dollars while the target is still stuck with the timeshare.

Last week, in a national conference on scams targeting older adults, Deborah Royster of the federal Consumer Financial Protection Bureau warned that consumers are being wiped out in a flash.

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“Retirement savings and other resources that people have earned over a lifetime, and depend on,” Royster said, “can be gone in an instant.”

In that same conference, Virginia lawyer Julie M. Strandlie said her 85-year-old mother lost $80,000 between Thanksgiving and Christmas five years ago in a common scam that began with “flashing graphics and pounding voices” on her computer screen, warning of a virus.

“There’s a number to call for help, but it’s not the real Microsoft,” Strandlie said.

Her mother fell for the ruse, giving the criminals remote access to unlock her frozen computer. She was then duped into believing they had deposited money into her account, and she needed to pay it back in cash and gift cards from Best Buy and Target.

As LAPD Lead Officer Carlos Diaz looks on, Detective Albert Smith leaves a card with Marta Barillas, who was robbed recently

As LAPD Lead Officer Carlos Diaz, left, looks on, LAPD Det. Albert Smith leaves his card with Marta Barillas after a presentation about financial scams and physical abuse against seniors at St. Barnabas Senior Services in Los Angeles in June 2023.

(Genaro Molina / Los Angeles Times)

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Steve McFarland, president and CEO of the Better Business Bureau region that runs from Palo Alto to Long Beach, said his office is getting 1,100 consumer complaints of all types each and every day.

He wasn’t kidding and repeated the number.

McFarland and other sources say a greater percentage of millennials report fraud than do older adults, but the latter group suffers greater losses. And across the age spectrum, McFarland said, gift card scams are hot right now.

Bar codes on those cards can be tampered with or photographed by someone before they’re sold, McFarland said. The buyer of the card goes to a checkout stand and puts, let’s say, $100 on the card to be redeemed at Target, Burger King or any number of establishments.

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But when the recipient goes to redeem it, the funds are gone. It happened last year to L.A. County Supervisor Janice Hahn, who bought a $100 VISA gift card for a nephew who found that it wasn’t worth a nickel. Hahn later warned of the scam, along with McFarland, on L.A.’s Eyewitness News.

“It’s called gift card draining and these scammers have found several slick ways to victimize unsuspecting shoppers,” Hahn said.

In addition to outright scams, this is a time of year when solicitations for charitable donations can fill your mailbox.

“A lot of charities are trying to close out strong, and criminals know that and are vying for the same dollars,” Stokes said.

If it’s not an established organization that’s known for its good work, Stokes advised going to the Better Business Bureau’s give.org website, where you can type in the name of the charity to find out whether it’s legit. You can also find out what percentage of donations go to the cause versus overhead costs.

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Your best policy, unfortunately, is to be suspicious of everything. I recently got a letter with my mortgage lender’s name in the window and opened it to find a warning that this was my “FINAL NOTICE” to avoid a monthly payment increase.

It looked hinky, and on the back page, in fine print, I learned that the mail was from a lender unaffiliated with my mortgage company.

If you see “final notice,” “urgent” or “benefit disbursement enclosed,” don’t even bother opening the envelope.

A friend shared a tall stack of mail that keeps coming for his mother, who died months ago, and as I sifted through it I found one attempt after another to separate her from her money. “Copy of Final Check Enclosed,” said one, and in the cellophane window was what looked like a check for $437.18 that said “Pay to the order of …”

But it wasn’t a check, of course. It was a solicitation from a lobbying firm claiming it will fight to preserve Social Security funding (and by the way, she had a lot of mail from organizations claiming they were out to do the same).

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The fake check was described as an example of what she stood to lose if she didn’t immediately support the cause by pulling out her credit card and making an “urgent donation” to keep Social Security solvent.

And then there were solicitations from organizations representing a Noah’s Ark of endangered animals. Look, I’m an animal lover, but how does one begin to sort through all the pleas?

Save the pigs. The horses. The bees. The lions. The donkeys.

“Sunday, a baby donkey was ripped from his mother and brutalized,” said one envelope.

Lots of appeals for dogs, too. One included the photo of a dog with amazing verbal skills, judging by the quote attributed to the canine: “I wish for no one else to be hurt the way humans have hurt me.”

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I feel for the dog, but if he can actually speak, let’s get him an agent and send him out on tour so the pup can raise a fortune for his cause.

Of course, there are plenty of good charities out there that are worthy of your generosity, but be careful.

With solicitations. With email. With texts. With phone calls.

All of it.

Banks should be doing more to prevent repeated, questionable, out-of-the-ordinary withdrawals and wire transfers. The gift card industry ought to be able to rein in rampant fraud with smarter security measures.

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And people of all ages need to be more discerning, refuse to provide personal information such as Social Security numbers, and get some advice from a trusted friend or loved one before signing any checks or doing business with strangers.

Last year I wrote about two retired L.A. residents, a former teacher and a former banker, who were swindled out of roughly $80,000 apiece in internet scams. Earlier this year I wrote about a Redwood City woman who was taken for $1.8 million, and an Alhambra woman, Alice Lin, who lost $720,000 in an “investment” scheme introduced to her by a man she met on a chat app.

I reached out to Lin, who had some good advice on all forms of communication from sources you don’t know or trust.

“Do not respond,” Lin said. “Don’t touch it.”

steve.lopez@latimes.com

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Bay Area semiconductor testing company to lay off more than 200 workers

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Bay Area semiconductor testing company to lay off more than 200 workers

Semiconductor testing equipment company FormFactor is laying off more than 200 workers and closing manufacturing facilities as it seeks to cut costs after being hit by higher import taxes.

The Livermore, Calif.,-based company plans to shutter its Baldwin Park facility and cut 113 jobs there on Jan. 30, according to a layoff notice sent to the California Employment Development Department this week. Its facility in Carlsbad is scheduled to close in mid-December later this year, which will result in 107 job losses, according to an earlier notice.

Technicians, engineers, managers, assemblers and other workers are among those expected to lose their jobs, according to the notices.

The company offers semiconductor testing equipment, including probe cards, and other products. The industry has been benefiting from increased AI chip adoption and infrastructure spending.

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FormFactor is among the employers that have been shedding workers amid more economic uncertainty.

Companies have cited various reasons for workforce reductions, including restructuring, closures, tariffs, market conditions and artificial intelligence, which can help automate repetitive tasks or generate text, images and code.

The tech industry — a key part of California’s economy — has been hit hard by job losses after the pandemic, which spurred more hiring, and amid the rise of AI tools that are reshaping its workforce.

As tech companies and startups compete fiercely to dominate the AI race, they’ve also cut middle management and other workers as they move faster to release more AI-powered products. They’re also investing billions of dollars into data centers that house computing equipment used to process the massive troves of information needed to train and maintain AI systems.

Companies such as chipmaker Nvidia and ChatGPT maker OpenAI have benefited from the AI boom, while legacy tech companies such as Intel are fighting to keep up.

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FormFactor’s cuts are part of restructuring plans that “are intended to better align cost structure and support gross margin improvement to the Company’s target financial model,” the company said in a filing to the U.S. Securities and Exchange Commission this week.

The company plans to consolidate its facilities in Baldwin Park and Carlsbad, the filing said.

FormFactor didn’t respond to a request for comment.

FormFactor has been impacted by tariffs and seen its growth slow. The company employs more than 2,000 people and has been aiming to improve its profit margins.

In October, the company reported $202.7 million in third-quarter revenue, down 2.5% from the third quarter of fiscal 2024. The company’s net income was $15.7 million in the third quarter of 2025, down from $18.7 million in the same quarter of the previous year.

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FormFactor’s stock has been up 16% since January, surpassing more than $67 per share on Friday.

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In-N-Out Burger outlets in Southern California hit by counterfeit bill scam

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In-N-Out Burger outlets in Southern California hit by counterfeit bill scam

Two people allegedly used $100 counterfeit bills at dozens of In-N-Out Burger restaurants in Southern California in a wide-reaching scam.

Glendale Police officials said in a statement Friday that 26-year-old Tatiyanna Foster of Long Beach was taken into custody last month. Another suspect, 24-year-old Auriona Lewis, also of Long Beach, was arrested in October.

Police released images of $100 bills used to purchase a $2.53 order of fries and a $5.93 order of a Flying Dutchman.

The Los Angeles County District Attorney’s Office charged Lewis with felony counterfeiting and grand theft in November.

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Elizabeth Megan Lashley-Haynes, Lewis’s public defender, didn’t immediately respond to a request for comment.

Glendale police said that Lewis was arrested in Palmdale in an operation involving the U.S. Marshals Task Force. Foster is expected in court later this month, officials said.

”Lewis was found to be in possession of counterfeit bills matching those used in the Glendale incident, along with numerous gift cards and transaction receipts believed to be connected to similar fraudulent activity,” according to a police statement.

A representative for In-N-Out Burger told KTLA-TV that restaurants in Riverside, San Bernardino and San Diego counties were also targeted by the alleged scam.

“Their dedication and expertise resulted in the identification and apprehension of the suspects, helping to protect our business and our communities,” In-N-Out’s Chief Operations Officer Denny Warnick said. “We greatly value the support of law enforcement and appreciate the vital role they play in making our communities stronger and safer places to live.”

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The company, opened in 1948 in Baldwin Park, has restaurants in nine states.

An Oakland location closed in 2024, with the owner blaming crime and slow police response times.

Company chief executive Lynsi Snyder announced last year that she planned to relocate her family to Tennessee, although the burger chain’s headquarters will remain in California.

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Newsom’s budget includes $200 million to make up for Trump’s canceled EV rebates, among other climate items

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Newsom’s budget includes 0 million to make up for Trump’s canceled EV rebates, among other climate items

Gov. Gavin Newsom on Friday doubled down on California’s commitment to electric vehicles with proposed rebates intended to backfill federal tax credits canceled by the Trump administration.

The plan would allocate $200 million in one-time special funds for a new point-of-sale incentive program for light-duty zero-emissions vehicles. It was part of a sweeping $348.9-billion state budget proposal released Friday, which also included items to address air pollution and worsening wildfires, amid a projected $3-billion state deficit.

EVs have become a flashpoint in California’s battle against the Trump administration, which moved last year to repeal the state’s long-held authority to set strict tailpipe emission standards and eventually ban the sale of new gas powered cars.

Last year, Trump ended federal tax credits of up to $7,500 for EV customers that were part of President Biden’s 2022 Inflation Reduction Act. In September, his administration also let lapse federal authorization for California’s Clean Air Vehicle decal program, which allowed solo EV drivers to use carpool lanes.

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“Despite federal interference, the governor maintains his commitment to protecting public health and achieving California’s world leading climate agenda,” Lindsay Buckley, spokesperson for the California Air Resources Board, said in an email. “This incentive program will help continue the state’s ZEV momentum, especially with the federal administration eliminating the federal EV tax credit and carpool lane access.”

Newsom had previously flip-flopped on this idea, first vowing to restore a state program that provided up to $7,500 to buy clean cars and then walking it back in September. That same month, a group of five automakers including Honda, Rivian, Hyundai, Volkswagen and Audi wrote a letter urging Newsom and state legislators to establish a $5,000 EV tax rebate to replace the lost federal incentives, Politico reported.

During his State of the State speech Thursday — one year after the devastating Palisades and Eaton fires in Los Angeles — Newsom said California “refuse[s] to be bystanders” while China and other nations take the lead on electric vehicles and the clean energy transition. He touted the state’s investments in solar, hydrogen, wind and nuclear power, as well as its recent move away from the use of any coal-fired power.

“We must continue our prudent fiscal management, funding our reserves, and continuing the investments Californians rely on, from education to public safety, all while preparing for Trump’s volatility outside our control,” the governor said in a statement. “This is what responsible governance looks like.”

Several environmental groups had been urging Newsom to invest more in clean air and clean vehicle programs, which they say are critical to the state’s ambitious goals for human health and the environment. Transportation is the largest source of climate and air pollution in California and is responsible for more than a third of global warming emissions, said Daniel Barad, Western states policy manager with the nonprofit Union of Concerned Scientists.

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“As federal attacks threaten California’s authority to protect public health, incentives are more essential than ever to scale up clean cars and trucks,” Barad said. “The governor and legislative leaders must act now to fully fund zero-emission transportation and pursue new revenue to grow and sustain climate investments.”

Katelyn Roedner Sutter, California senior director with the nonprofit Environmental Defense Fund, called it “an essential step to save money for Californians, cut harmful pollution, spur innovation, and support the global competitiveness of our auto industry.”

While the budget proposal does not include significant new spending proposals, it contains other line items relating to climate and the environment. Among them are plans to continue implementing Proposition 4, the $10-billion climate bond approved by voters in 2024 for programs geared toward wildfire resilience, safe drinking water, flood management, extreme heat mitigation and other similar efforts.

Among $2.1 billion in climate bond investments proposed this year are $58 million for wildfire prevention and hazardous fuels reduction projects in vulnerable communities, and nearly $20 million to assist homeowners with defensible space to prevent fire. Water-related investments include $232 million for flood control projects and nearly $70 million to support repairs to existing or new water conveyance projects.

The proposal also lays out how to spend money from California’s signature cap-and-trade program, which sets limits on greenhouse gas emissions and allows large polluters to buy and sell unused emission allowances at quarterly auctions. State lawmakers last year voted to extend the program through 2045 and rename it cap-and-invest.

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The spending plan includes a new tiered structure for cap-and-invest that first funds statutory obligations such as manufacturing tax exemptions, followed by $1 billion for the high speed rail project, $750 million to support the California Department of Forestry and Fire Protection, and finally secondary program funding such as affordable housing and low-carbon transit options.

But while some groups applauded the budget’s broad handling of climate issues, others criticized it for leaning too heavily on volatile funding sources for environmental priorities, such as special funds and one-time allocations.

The Sierra Club called the EV incentive program a crucial investment but said too many other items were left with “patchwork strategies that make long-term planning harder.”

“Just yesterday, the Governor acknowledged in his State of the State address that the climate risk is a financial risk. That is exactly why California needs climate investments that are stable and ongoing,” said Sierra Club director Miguel Miguel.

California Environmental Voters, meanwhile, stressed that the state should continue to work toward legislation that would hold oil and gas companies liable for damages caused by their emissions — a plan known as “Make Polluters Pay” that stalled last year amid fierce lobbying and industry pressure.

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“Instead of asking families to absorb the costs, the Legislature must look seriously at holding polluters accountable for the harm they’ve caused,” said Shannon Olivieri Hovis, California Environmental Voters’ chief strategy officer.

Sarah Swig, Newsom’s senior advisor for climate, noted that the state’s budget plan came just days after Trump withdrew the United States from the United Nations Framework Convention on Climate Change, a major global treaty signed by nearly 200 countries with the aim of addressing global warming through coordinated international action.

“California is not slowing down on climate at a time when we continue to see attack after attack from the federal government, including as recently as this week with the Trump administration’s withdrawal from the UNFCCC,” Swig told reporters Friday. “California’s leadership has never mattered more.”

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