Lifestyle
A jury declared Live Nation a monopoly. But ticket prices won’t drop just yet
A federal jury found that Live Nation and Ticketmaster, which merged in 2010, have been stifling competition and overcharging consumers when it comes to live events.
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Paul Sakuma/AP
A federal jury in Manhattan found that Ticketmaster and its parent company, Live Nation, have been acting as a monopoly, stifling competition and overcharging consumers.
But that doesn’t mean your next concert ticket will automatically be a better deal.
Wednesday’s verdict is a legal win for the 33 states and Washington, D.C., that accused the company of wielding its immense power over too many aspects of the live entertainment industry, from concert promotion and artist management to venue operations and ticketing services.
And it’s vindication for the many disgruntled artists, venues and fans who say they have been paying the price. The verdict has the potential to reshape the live music industry in the U.S. But the fight isn’t over.
States’ attorneys general now have to argue in favor of specific “remedies and financial penalties” — as many of them put it in celebratory press releases — at a separate trial. The lead lawyer for the plaintiffs, Jeffrey Kessler, declined to comment to NPR because that trial has not been scheduled.
One remedy that many ticketing advocates and Democratic lawmakers want is for the government to force the breakup of Live Nation and Ticketmaster — which merged in 2010 — separating the concert promoter from the ticket seller.
Meanwhile, Live Nation said in a statement that “the jury’s verdict is not the last word on this matter.” It has not responded to NPR’s request for comment.
The company said several motions are still pending in front of the court, including one to strike some expert testimony from the trial.
“Of course, Live Nation can and will appeal any unfavorable rulings on these motions,” it added.
Rebecca Haw Allensworth, a visiting professor at Harvard Law School who specializes in antitrust law, said a verdict from a jury is generally harder to fight successfully than one from a judge. In any case, she said, whatever remedy the court orders would likely be paused while an appeal plays out.
“So it’s not like next month … certainly not in 2026, will Live Nation be severed from Ticketmaster,” she said.
What about the long-term?
Thales Teixeira, a professor at UC San Diego’s Rady School of Management, says this next phase is “a little bit complicated because there’s so many parties involved … that might want different things out of a potential settlement or a trial.”
Beyond major restructuring, Live Nation could be forced to take steps like end exclusive contracts, cap service fees and open booking at its venues to competing platforms like SeatGeek and AXS.
The company is also likely to face financial penalties, which could include payouts to some consumers: The jury found that Live Nation overcharged customers by $1.72 per ticket in 22 states. Live Nation said that applies to only a fraction of tickets sold, and estimated total damages below $150 million (which it says the court would triple, per legal standards).
But that money most likely won’t go directly to consumers, Allensworth says, unlike in a class-action lawsuit (which the company also faces). She says any judgment amount would go back to the participating states, which can use it as they see fit — most likely for some sort of consumer-related issue, not back into ticket-buyers’ pockets.
“Really, here, the win for the consumers is the future and the restoration of competition, if that happens, which is why I think it’s so important for the remedy to go beyond this dollar amount,” she says.
A young fan tries her luck outside Taylor Swift’s concert in London in August 2024. A chaotic Eras Tour presale in 2022 crashed Ticketmaster, canceled the general fueled calls for the platform to be held accountable.
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Teixeira says consumers in the U.S. have gotten used to the high cost of concert tickets, not to mention food, parking and other expenses. If anything, he says some of fans’ anger may have been alleviated by Ticketmaster’s implementation (to comply with federal regulations) of all-in pricing in 2025, labeling fees upfront rather than revealing them at checkout.
And he doesn’t think the outcome of this case will lower ticket prices in the long term. For one, he says Live Nation can make up any lost fees in other ways, like upping the cost of a parking spot at one of the many venues it controls.
“My view is that even in the best-case scenario, if the states that have gone forward with the trial win most of their claims, I’d say very little will change for the average concertgoer,” he said.
What about the settlement?
While many states’ attorneys general have uniformly referred to their effort as a “coalition,” Teixeira says it’s possible that some could leave the process early, depending on which of their demands are met.
A version of that has happened in this case already: About half a dozen states joined a tentative $280 settlement between President Trump’s Justice Department and Live Nation last month, just days into the trial.
As part of the settlement, the company agreed to do things like cap service fees at 15% and divest exclusive booking agreements with about a dozen amphitheaters, which ticketing organizations and Democratic lawmakers say does not go nearly far enough. That settlement must undergo a 60-day public comment period and get federal court approval before it can be finalized.
Just this week, several of the most vocal Democrats on this topic — including Sens. Amy Klobuchar of Minnesota, Elizabeth Warren of Massachusetts and Richard Blumenthal of Connecticut — submitted a letter urging the judge in the case to “closely scrutinize this settlement,” which they called insufficient.
Live Nation said in its Wednesday statement that it is confident “that the ultimate outcome of the States’ case will not be materially different than what is envisioned by the DOJ settlement.”
Allensworth says that Live Nation can point to the settlement to show the judge that it is already taking steps to restore competition, in hopes of less intrusive remedies. But she expects states to have the same response as the Democratic lawmakers: “It’s a slap on the wrist and, your Honor, you need to impose something more meaningful here.”
Even if the company is forced to split up, she says, it’s not clear how long it would take for the live events landscape — which Live Nation and Ticketmaster have dominated for so long — to feel the effects. But she says the pressure of competition would undoubtedly improve the experience for venues, artists and fans alike.
“It’s one of the wonderful, and I think frustrating, things about organizing our whole economy through competition, is that we don’t know what new ideas will come forward,” Allensworth says. “We don’t know how they will affect consumers. But we do know that the best way to provide long-term consumer welfare is to have a place for new ideas to come to life.”
Phil Pritchard of the Hockey Hall of Fame works the 2019 NHL Awards at the Mandalay Bay Events Center on June 19, 2019 in Las Vegas, Nevada. (Photo by Bruce Bennett/Getty Images)
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This week’s show was recorded in Chicago with host Peter Sagal, judge and guest scorekeeper Alzo Slade, Not My Job guest Phil Pritchard and panelists Alonzo Bodden, Adam Burke, and Dulcé Sloan. Click the audio link above to hear the whole show.
Who’s Alzo This Time
The Don Vs The Poppa; World’s Worst Doctor; Should We Eat That?
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Big Cheese News!
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Our panelists tell three stories about someone missing a huge opportunity in the news, only one of which is true.
Not My Job: Phil Pritchard, the NHL’s Keeper of the Stanley Cup, answers three questions about the other NHL, National Historic Landmarks
Peter talks to Phil Pritchard, the NHL’s Keeper of the Stanley Cup. Phil plays our game called, “Let’s Go Visit The NHL” Three questions about National Historic Landmarks.
Panel Questions
The Trump Dump and Air Traffic Control Becomes Animal Control
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Alzo Slade reads three news-related limericks: Spice Up Your Spring Cleaning; A Fizzy Meaty Drink; The Right Way to Eat Peeps.
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All the news we couldn’t fit anywhere else
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Our panelists predict the next big AirBnB story in the news
Paul W. Downs can’t help it that even on the weekends, his life intersects with “Hacks,” the HBO comedy he co-created and co-showruns with his wife, Lucia Aniello, and their friend Jen Statsky. (He also appears on the show as Jimmy LuSaque Jr., the besieged manager of its two stars, played by Emmy winners Jean Smart and Hannah Einbinder.) The fifth and final season of “Hacks” premiered last week, but on Downs’ days off, he often finds himself at its previous filming locations or hanging out with cast members who have become like family.
In Sunday Funday, L.A. people give us a play-by-play of their ideal Sunday around town. Find ideas and inspiration on where to go, what to eat and how to enjoy life on the weekends.
Downs moved to Los Angeles in 2011, but soon after, he and Aniello were hired to write (and for him to act) on the über-New York show “Broad City,” keeping them away from the West Coast for years. Now the couple live in Los Feliz, which they enjoy with their young son.
“I love Los Feliz because it’s a real neighborhood with restaurants and bars, but also feels close to nature with Griffith Park,” Downs says. “Also it’s very central to my Eastside friends and Westside agents.”
And if he had to live at a local mall, like the character Ava Daniels did in the third season of “Hacks,” which would he choose?
“It would be the Americana, obviously.”
Here’s how he’d spend a perfect day in L.A.
10 a.m.: A late rise and a li’l barista
I’m sleeping in if I can, which I can’t because I have a toddler, but let’s say I can sleep ’til 10. That would be insane.
Then I’m making coffee at home. I’m making it with my 4-year-old because he likes to make my coffee now. He always wanted to help, now he really wants to do it on his own. I’m still there to supervise, but he does do a lot of it.
I do batch brew. I’m doing Verve Coffee that I’m grinding there, and then I’m brewing four cups because I need my coffee. I had a Moccamaster for a long time, but I recently got a Simply Good Coffee. There’s no plastic — it’s all glass and metal.
11 a.m.: Chocolate croissants for everyone
We’re driving to Pasadena and we’re going to [Artisanal Goods by] CAR, which is the place to get the best chocolate croissant, I think, in the world. I don’t just think in L.A., I think they’re better than Paris. I’m going there with my wife and my kid and I’m having another coffee and some pastry. We’re ordering three [chocolate croissants]. We’re not doubling up.
11:45 a.m.: The family business
We’re driving to Fair Oaks in Pasadena. There’s a place called T.L. Gurley. We shot “Hacks” there, actually. Not only in Season 1, but also full circle in Season 5. We’re going to shmay around and look at antiques. My kid is going to want to play a vintage pinball machine. We’re going to find a little piece of art for the house or what have you. It’s not necessarily that I’m on the hunt. It’s to pass the time and to have some fun. If I could do anything and have a leisurely day and take my mind off work, that’s what I’m doing.
People love to interact with my kid when he’s there. We’re really training him to appraise things at a young age. My parents are part-time dealers of antiques. My grandmother bought and sold antiques. It’s kind of a family business.
1:30 pm.: Baguettes and books
We’re driving to Larchmont and we’re getting a sandwich at Larchmont Village Wine, Spirits & Cheese. I’m doing prosciutto-mozzarella-basil on a baguette.
Then we’re going to Chevalier’s Books. What’s sad is that I’m often not looking for leisure material. I’m looking for something that I’m interested in learning more about or writing about, or that they’re turning into a show I want to audition for. But we’re also doing Little Golden Books for my son. He’s obsessed. We’re not huge on screen time, so we really encourage the book-buying.
2:30 p.m.: Cast pool party
We’re having some family fun in the pool and we’re doing that until evening. We invite people over all the time. My sister-in-law is a New Yorker, but she actually wrote last season on “The Rooster” and she’s often writing on shows in L.A., so she’s often here and she’ll have a couple friends come over. I know this sounds like a piece of PR or something, but we’ll really literally have Hannah [Einbinder] and maybe Mark Indelicato from “Hacks” come over to swim. Jen, our co-creator of “Hacks,” will come over.
6:00 p.m.: Family dinner
Sometimes we’ll order Grá to the house, which is a pizza place in Echo Park — excellent sourdough crust pizza. But if we don’t do that, an ideal evening is an early dinner at All Time on Hillhurst in Los Feliz. We’re ordering the ceviche and my son is having all of it and not sharing with anybody at the table.
8:45 p.m.: A thrilling ending to the day
After putting my kid to bed, my wife and I, in an ideal world (full disclosure: we haven’t done this in two years), we’ll watch something together that we’ve been meaning to watch. We have a long list of movies and we either want to revisit or that we haven’t seen that we need to watch.
We don’t watch a lot of comedies. It’s a dream to watch a “Black Bag” or a little espionage thriller. We really like that because it’s so different than the stuff that we’re working on in the day.
Often the things we watch are things that we admire. We like deconstructing it as fans of film and television. We do like talking about the making of it, but it’s less of a critique and more of a listing of the things we appreciated about it.
10:30 p.m.: No work tomorrow
And then it’s lovemaking ’til morning on a perfect Sunday. If it’s a perfect Sunday, there’s also a Monday that’s off.
Jay (not pictured) found himself alone and hopeless in a jail cell when a fellow inmate’s unexpected words of comfort changed his life.
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When Jay was 22 years old, he was a self-described loner. In this story, he is being identified by his nickname to allow himself to speak candidly about the following experience and his mental health. He says the few people he did hang out with at the time had questionable morals.
”I chose my friends poorly, and your friends have a tendency to rub off on you. And so I started making poor decisions,” Jay said.
One evening, when he and his friends were out drinking, someone suggested they should try to break into the chemistry building on his college campus. Most of the group shrugged the suggestion off, deeming it impossible, but Jay was convinced he could pull it off.
“The next night I made a plan of how to do it, and I did it,” Jay remembered. “And I didn’t get caught doing it, [but] I got caught afterwards.”
At around 1 that morning, Jay was placed in the county detention center. Sitting alone in his cell, reality began to sink in.
“I pretty much thought that my life as I knew it was going to be over, and I had decided that the world would be better off without me in it.”
Jay made a plan to end his life. As he prepared himself, he began to cry.
“But just in that moment when I was ready to do it, I heard a voice coming from the top left corner of my cell, from a little vent. And someone called out to me and said, ‘Hey, is this your first time?’”
The man who called out was an inmate in the cell next door.
“I collected myself a little bit, and I said, ‘Yeah.’ And he said, ‘Can I pray for you?’”
Jay had grown up religious, but had stopped going to church years before. In that moment, though, he knew he needed support. He said yes, and listened as the man began to pray.
“I wish I could tell you that I remember the [exact] words that he said to me, but what I remember is that his words landed with me, and instead of wanting my life to be over, suddenly I saw hope,” Jay said.
The interaction happened nearly ten years ago, but it was a pivotal moment in Jay’s life, and one he thinks about all the time.
“[Now], I have a good job. I have a girlfriend who loves me. I have a life. But I have a life because somebody who was in the same situation I was in had the courage to talk to a fellow inmate and be kind.”
Jay says that he wishes he could meet that man again and express his appreciation.
“[I would] shake that guy’s hand, give him a hug, and tell him what his small gesture meant for me, how he changed the course of my life.”
My Unsung Hero is also a podcast — new episodes are released every Tuesday. To share the story of your unsung hero with the Hidden Brain team, record a voice memo on your phone and send it to myunsunghero@hiddenbrain.org.
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