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A close call with a Facebook scam that tried to steal credit card info

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A close call with a Facebook scam that tried to steal credit card info

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Have you ever received a suspicious email or pop-up that made your heart race, even for a second? You’re not alone. Online scams are getting more convincing every day, and even the most tech-savvy among us can find ourselves just one click away from trouble.

Phishing is one of the most common ways scammers can access your personal information. Many people fall victim to it every day, which is why this email we received was not surprising.

Just ask “Pamela,” who wrote to us: “I thought I couldn’t be scammed, but I almost was.”

Her story is a reminder that anyone can fall for a well-executed scam. We’ll share what happened to her below, how she caught on just in time, some tips on how to avoid being scammed on Facebook, and how to report it.

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Facebook app (Kurt “CyberGuy” Knutsson)

Facebook scam warning: How Pamela almost fell for a tech support hoax

“I was working on my Facebook and it suddenly had a screen flash and voice that said the computer was locked and I needed to call a number to report the breach. I thought it was Microsoft so I called the number. The guy was good. He gave me a name and employee number and we went through some things on my computer which brought up a screen that said ‘scammers were listening’ and my IP was being used on the Porn Hub. I thought, how could that be? But still, I was obtuse.

“The screen listed what he said were all my credit cards that had been compromised, but only the beginning numbers: 3xxx, 4xxx, 5xxx, etc. He said in order to make a report to the FTC I needed to tell him all of the numbers. I told him I was not going to do that even though he insisted I had to for the ‘report.’ Then he said he would transfer me to the FTC and gave me a number in case we were disconnected. A different guy answered, gave me his name and said he was Andrew Ferguson, head of the FTC.

“I’ve been in politics and business for over 50 years. I looked him up while still on the phone and realized the head of the FTC wouldn’t be answering a support line. When I refused to give him my information, he yelled that my IP was being used on porn sites and didn’t want to stop it. I hung up.

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“I have great virus software on all my devices and use two-step authentication for almost everything – but I still almost fell for it. I’m sharing this story to help others.”

Pamela was fortunate. Her security measures and quick thinking saved her, but these tactics are becoming more common and more aggressive. Here’s what you can do to stay safe.

Beware of pop-up scams that impersonate Microsoft or the FTC

Scammers often use alarming pop-up messages or automated voices claiming your device is compromised, urging you to call a number for help. As described in Pamela’s experience, a pop-up claimed her computer was locked and played a voice message directing her to call what appeared to be a Microsoft support number. The scammer then impersonated both a Microsoft employee and a government official, using fake names and employee numbers, and tried to pressure her into revealing sensitive information.

If you ever receive a pop-up or voice message claiming your device is at risk, do not call the number provided or share any personal information. Instead, contact the organization directly using official contact details from their website. Legitimate companies and government agencies will never ask you to provide sensitive information or credit card numbers over the phone in response to unsolicited pop-ups or calls.

Protect your online accounts with strong, unique passwords

Make sure each of your online accounts has a unique password. This prevents scammers from accessing multiple accounts if one gets compromised. While password generators provide secure passwords, you can also easily create one that’s hard to crack by looking at three random things in the room and using them to form a password. Consider using a password manager for strong, unique passwords. A password manager helps you generate and securely store complex, unique passwords for each of your accounts. This prevents you from reusing passwords and makes it much harder for scammers to access multiple accounts if one is compromised. Get more details about my best expert-reviewed password managers of 2025 here.

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A person using their keyboard (Kurt “CyberGuy” Knutsson)

GOOGLE’S AI UNLEASHES POWERFUL SCAM-BUSTING FEATURES FOR ANDROID

Don’t fall for urgency: How scammers pressure you to act fast

Scammers will create a false sense of urgency to make you act quickly without thinking. Take your time to verify any urgent requests, especially those involving money or personal information. Don’t act on impulse.

Check URLs carefully before you click them, and use strong antivirus software 

Verify links before clicking them, especially if they come from someone who randomly contacted you on the internet. Scammers often use URLs that look similar to legitimate sites, but they typically contain slight misspellings or different domains (e.g., payepal.com or Microsoft.xyz). Also, install and update strong antivirus software.
Protect all your devices, including computers, tablets, and smartphones, with strong antivirus software. The best way to safeguard yourself from malicious links that install malware, potentially accessing your private information, is to have antivirus software installed on all your devices. This protection can also alert you to phishing emails and ransomware scams, keeping your personal information and digital assets safe. Get my picks for the best 2025 antivirus protection winners for your Windows, Mac, Android and iOS devices.

(Kurt “CyberGuy” Knutsson)

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DON’T CLICK THAT LINK! HOW TO SPOT AND PREVENT PHISHING ATTACKS IN YOUR INBOX

Always update the software you use

Be sure each operating system, browser, and security software you use is updated on your computers and mobile devices. These updates often include patches that fix security vulnerabilities that scammers might exploit.

Be cautious with personal information on social media

Think twice before sharing personal details, such as your birthday, address, or even your pet’s name. Scammers can use information from your social media profiles to guess passwords or craft personalized phishing attacks.

A hacker at work (Kurt “CyberGuy” Knutsson)

HOW HACKERS ARE BREAKING INTO APPLE DEVICES THROUGH AIRPLAY

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Enable multifactor authentication (MFA) on all accounts

Don’t limit MFA to just your main accounts. Enable it wherever possible, including email, social media, and financial services. Multifactor authentication adds an extra step to the login process, making it significantly harder for scammers to gain access, even if they have your password.

Use a personal data removal service to clean up your online footprint

Scammers often scour the internet for your personal information. Using a personal data removal service can help reduce the amount of your sensitive data available online, making it harder for scammers to target you with convincing attacks. While no service can guarantee the complete removal of your data from the internet, a data removal service is really a smart choice. They aren’t cheap and neither is your privacy.

These services do all the work for you by actively monitoring and systematically erasing your personal information from hundreds of websites. It’s what gives me peace of mind and has proven to be the most effective way to erase your personal data from the internet. By limiting the information available, you reduce the risk of scammers cross-referencing data from breaches with information they might find on the dark web, making it harder for them to target you. Check out my top picks for data removal services here.

Get a free scan to find out if your personal information is already out on the web.

A man looking at his Facebook account on his laptop and cellphone (Kurt “CyberGuy” Knutsson)

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Regularly review your financial statements and credit reports

Monitor your bank accounts, credit cards, and credit reports for any unusual or unauthorized activity. Early detection is key. If you spot something suspicious, report it immediately to your financial institution and the proper authorities.

Back up your important data regularly

Ransomware and other attacks can lock you out of your files. Regularly back up your important data to an external hard drive or a secure cloud service. This ensures you can recover your information if your device is compromised.

Report online scams to these official authorities

If you encounter a scam, reporting it to the proper authorities can help you recover lost funds and prevent others from falling victim to the same scam. By reporting scams, you contribute to a database that allows law enforcement to track patterns and catch criminals. Places you can report to include the FTC, your local FBI office, the IC3 and your state’s consumer protection office.

Kurt’s key takeaways

Keep in mind that scammers are constantly evolving their tactics. You must always be on guard. Do not rely too heavily on technology to protect you, since there is a psychological aspect to their methods as well. Have a skeptical mindset and trust your instincts. By sharing experiences and staying informed, we strengthen our community’s defense against cybercrime.

What was your scariest encounter with an online scam, and how did you manage to avoid falling for it? Let us know by writing to us at Cyberguy.com/Contact. 

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Technology

Polymarket defends its decision to allow betting on war as ‘invaluable’

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Polymarket defends its decision to allow betting on war as ‘invaluable’
It might be World War III, but at least I won $20. | Image: Polymarket / The Verge

Polymarket has been allowing people to bet on when the US would strike Iran next. Obviously, now that it’s actually happened and people have died, the prediction betting market is feeling some pressure. The site has been at the center of controversy before, including suspicions of insider trading on the Super Bowl halftime show and the capture of Venezuelan President Nicolás Maduro.

In a statement posted on its site, Polymarket defended its decision to allow betting on the potential start of a war, saying that it was an “invaluable” source of news and answers, before taking shots at traditional media and Elon Musk’s X. The statement reads:

Read the full story at The Verge.

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Google dropped dark web monitoring: Should you care?

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Google dropped dark web monitoring: Should you care?

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Google has officially discontinued its Dark Web Report feature, a free tool that once scanned known dark web breach dumps for personal information tied to a user’s Google account. The service delivered notifications when email addresses and other identifiers appeared in leaked datasets.

According to Google’s support page, the system ceased scanning for new dark web data Jan. 15, 2026, and the reporting function was removed entirely on Feb. 16, 2026, meaning users can no longer access the feature.

The company said the decision reflects a shift toward security tools it believes provide clearer guidance after exposure, rather than standalone scan alerts.

If you previously relied on the free dark web scan as an early warning signal for leaked data, this change removes one of your sources.

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Google officially ended its Dark Web Report tool, removing free breach alerts tied to user accounts. (Kurt “CyberGuy” Knutsson)

So what did users really lose?

Google’s Dark Web Report acted as a basic exposure scanner. It checked whether personal information linked to a Google account had surfaced in known breach collections circulating on the dark web.

When a match is found, users receive a notification identifying which type of data appeared in a leak. Depending on the data breach, that could include an email address, phone number, date of birth or other identifying details commonly harvested during large-scale hacks.

The report did not display stolen credentials or provide access to the leaked database itself. It also did not trace the origin of the compromise beyond referencing the breached service when available.

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After an alert was issued, the next steps were left to the user. Google recommended actions such as changing passwords, enabling stronger authentication methods and reviewing account security settings. With the tool now removed, that automated breach check tied directly to a Google account is no longer available.

What you still have access to

Google directs users to its Security Checkup, a dashboard that scans your account for weak settings and unusual sign-in activity.

Its built-in Password Manager includes Password Checkup, which scans saved credentials against known breach databases and prompts you to change exposed passwords. Google also supports passkeys and two-factor verification to lock down account access.

The Results About You tool lets users search for personal information in Google Search and submit removal requests for certain publicly indexed details.

149 MILLION PASSWORDS EXPOSED IN MASSIVE CREDENTIAL LEAK

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Without the automatic scan, users must now check for leaked data using other security tools. (iStock)

Alerts don’t always mean protection

Once personal information is compromised, it often ends up far beyond the breach itself. Stolen credentials and identity data are regularly trafficked on underground platforms where buyers can search for information tied to real people.

The BidenCash dark web marketplace was taken down by U.S. authorities in June 2025, and the Justice Department confirmed that the platform peddled stolen personal information and credit card data.

These illicit markets operate with a level of organization not unlike legitimate online stores. Search tools and bulk data sets are up for grabs and can be used to target any online account. This makes credential stuffing easier, where attackers test leaked passwords across multiple services in hopes of barreling into your account.

A breach alert tied to a dark web scan points to a leak at one moment in time; it does not follow whether that information has been sold to third parties or used in subsequent fraud attempts. For everyday users, this means that just knowing your data appeared in a leak doesn’t help much.

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THINK YOUR NEW YEAR’S PRIVACY RESET WORKED? THINK AGAIN

Stolen personal information can circulate for years, making ongoing monitoring more important than a one-time alert.  (Kurt “CyberGuy” Knutsson)

Identity monitoring may be a better option

With Google’s scan gone, some people may consider dedicated identity protection services instead. Many of these services offer continuous monitoring of your personally identifiable information and send alerts about changes to your credit reports from all three major U.S. credit bureaus. That can include notifications about new inquiries, newly opened accounts and monthly credit score updates. Some plans also monitor a broader range of personal identifiers, such as driver’s license numbers, passport numbers and email addresses.

Beyond credit monitoring, certain services track linked bank, credit card and investment accounts for unusual activity. They may also monitor public records for changes to addresses or property titles and alert you if your information appears in those filings.

Many providers include identity theft insurance to help cover eligible out-of-pocket recovery costs. Coverage limits vary by plan and provider. Additional features often include spam call and message protection, a password manager, a virtual private network (VPN) and antivirus software.

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No service can prevent every form of identity theft. However, ongoing monitoring and recovery support can make it easier to respond quickly if your information is misused.

See my tips and best picks on Best Identity Theft Protection at Cyberguy.com.

Kurt’s key takeaways

Google’s decision to drop its Dark Web Report may seem small. But it removes a tool many users relied on. For some, those alerts were the first warning that their data appeared in a breach. That automatic scan is now gone. Google still offers Security Checkup, Password Checkup, passkeys and two-step verification. However, none of them actively scan dark web breach dumps for you. Stolen data does not disappear. Criminals copy, sell and reuse it. One alert shows a single moment. Ongoing identity theft monitoring helps you stay aware over time.

Now that Google has dropped its dark web monitoring feature, will you actively check your data exposure or assume someone else is watching it for you? Let us know your thoughts by writing to us at Cyberguy.com

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Copyright 2026 CyberGuy.com. All rights reserved.

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Xiaomi 17 is a small(ish) phone with a big(ish) battery

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Xiaomi 17 is a small(ish) phone with a big(ish) battery

Xiaomi has just given a global launch to two of its latest flagship phones, the Xiaomi 17 and 17 Ultra, along with a Leica-branded Leitzphone edition of the Ultra. There’s no sign, however, of the 17 Pro, which launched in China with an additional display mounted next to the rear cameras.

The 17 and 17 Ultra will apparently be available soon in the UK, Europe, and select other markets. The 17 — pitched as a rival to the likes of the iPhone 17 and Samsung Galaxy S26 — will cost £899 / €999 (about $1,200), while the larger and more capable Ultra starts from £1,299 / €1,499 ($1,750). The limited-edition Leitzphone will be substantially more expensive at £1,699 / €1,999 ($2,300), though it includes 16GB of RAM and 1TB of storage, along with a few extra accessories.

I like the simple, sleek aesthetic of the phone.
Photo of Xiaomi 17 homescreen on a wooden table outdoors

The 6.3-inch display isn’t tiny, but it does make the phone small by modern standards.
Closeup on Xiaomi 17 rear camera

All three of the phone’s rear cameras are 50-megapixel.

The 17 is an extremely capable small-ish flagship, with a 6.3-inch OLED display, Qualcomm Snapdragon 8 Elite Gen 5, and large 6,330mAh silicon-carbon battery (though sadly smaller than the 7,000mAh version launched in China). I won’t be writing a full review of the 17, but did spend a week using it as my main phone, and found that the battery cruised past the full-day mark, though wasn’t quite enough for two full days of my typical usage. That’s far better battery life than you’d find in similarly sized phones from Apple, Samsung, or Google.

The cameras impress too, with 50-megapixel sensors behind each of the four lenses, selfie included. Pound for pound, you won’t find many better camera systems in any phone this size.

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1/10

I’ve been largely impressed by the Xiaomi 17’s cameras.

The Ultra, unsurprisingly, takes things to another level. It’s much larger, with a 6.9-inch display, and weighs a hefty 218g. Despite that, the 6,000mAh is actually smaller, though I found it delivered pretty similar longevity.

Photo of Xiaomi 17 and 17 Ultra on a table, closeup on the cameras

The 17 Ultra is larger in just about every respect, but strangely has a smaller battery.

The enormous camera is, as ever for Xiaomi’s Ultra phones, the highlight. There are 50-megapixel sensors for each of the main, ultrawide, and selfie cameras, with a large 1-inch-type sensor behind the primary lens. The periscope telephoto is even more impressive: 200-megapixel resolution, a large 1/1.4-inch sensor, and continuous optical zoom from 3.2x to 4.3x, the equivalent of 75-100mm. Xiaomi isn’t the first to pull off a true zoom phone — Sony’s Xperia 1 IV got there first in 2022 — but the telephoto camera here is far more capable than that phone’s, with natural bokeh and impressive performance even in low light.

Photo of Xiaomi 17 Ultra Leitzphone outdoors

This is the Leica-branded Leitzphone version of the 17 Ultra.

The camera capabilities are supported by Xiaomi’s ongoing photography partner Leica, but it’s the pair’s Leitzphone that really emphasizes that. Slightly redesigned from the 17 Ultra Leica Edition that was released in China last December, this includes Leica branding across the hardware and software, a range of Leica filters and shooting styles, and a rotatable rear camera ring that can be used to control the zoom. It’s the first Leica Leitzphone produced by Xiaomi — after a trio of Japan-only Sharp models — and comes with additional branded accessories, including a case with a lens cap and a microfiber cleaning cloth.

Xiaomi has plenty of other announcements alongside the 17 series phones at MWC this year, including a super-slim magnetic power bank, the Pad 8 and Pad 8 Pro tablets, and a smart tag that supports both Google and Apple’s tech-tracking networks.

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Photography by Dominic Preston / The Verge

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