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Bill seeks to increase oversight of MaineCare transportation network

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Bill seeks to increase oversight of MaineCare transportation network


State lawmakers are considering a bill that would increase oversight of the private vendors who transport MaineCare clients to medical appointments following years of complaints from users.

The Maine Department of Health and Human Services currently pays more than $70 million a year in state and federal funds to help MaineCare patients who lack access to transportation get to the doctor, to the pharmacy or to other non-emergency appointments.

But MaineCare patients have complained for years about the difficulty of arranging rides. And they say the private contractors sometimes show up late or not at all, causing them to miss appointments or leaving them stranded far from home.

“It is our duty not only as stewards of taxpayers dollars but as servants of the public to ensure the system is working as it should,” Republican Sen. Rick Bennett of Oxford told members of a legislative committee on Friday. “LD 1835 is about keeping that promise. It’s about oversight, accountability and transparency.”

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Bennett’s bill, LD 1835, would require DHHS to create a publicly accessible dashboard that tracks the performance of transportation brokers. His bill would also establish an independent ombudsman to receive and investigate complaints about the network and to create advisory groups in each of the state’s eight transportation regions.

Advocacy groups as well as clients of MaineCare — the state’s Medicaid program — told lawmakers about transportation requests being denied for no apparent reason and about language barriers experienced by people with disabilities when trying to use the automated phone system. Multiple people spoke about drivers showing up late, leaving before they could get outside because of their disability and about being stranded at doctor’s offices afterward because no one came.

Zoe Miller, executive director of the advocacy group Moving Maine Network, said her organization has heard “an overwhelming number of stories” from people who have experienced issues with the MaineCare non-emergency transportation program. Miller also said an evaluation of the program conducted for DHHS about five years ago recommended multiple changes.

“We’ve been really honestly waiting to see if the department would implement these recommendations and make progress and have been just frankly forced to take this avenue to make something happen after many, many efforts,” Miller said.

DHHS opposed the bill, however.

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In written testimony submitted to the committee, the department said it already collects and reports many of the performance metrics proposed by Bennett. For instance, the department provided statistics from March 2025 showing that 95% of calls were answered within 60 seconds and 91.6% of trips were performed on-time.

“If the intention of LD 1835 is to reduce the number of missed and late trips and improve member experience by providing more transportation options to members, this bill does not increase general public or private transportation system capacity or workforce; these important factors are outside of the department’s control,” Michelle Probert, director of the Office of MaineCare Services, wrote to the committee.

Probert also said more staff would be needed to gather additional data and to work with a new ombudsman.

Last year, DHHS sparked controversy by awarding a 10-year, $750 million contract to a private vendor, Colorado-based Modivcare, to provide MaineCare transportation services statewide. Modivcare already serves parts of the state but some MaineCare clients and advocacy groups have criticized its service.

The transportation division of the community action program Penquis, which primarily serves Penobscot, Piscataquis and Knox counties, contested the contract and eventually filed a lawsuit. Waldo Community Action Partners is an interested party in the lawsuit.

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Asked about the controversy during Friday’s committee meeting, Miller with Moving Maine Network said LD 1835 was not a response to that contract controversy.

“This bill is representing years of work and listening to our members and really feeling that if we did not come forward to do something on their behalf, we would be irresponsible as an organization,” Miller said. “We simply need to do better for the people who are being left behind.”





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Maine

Maine officials issue warning about scam involving roof replacement program

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Maine officials issue warning about scam involving roof replacement program


Maine Bureau of Insurance issues warning about scam involving roof replacement program

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MOVE TO THE NEW LOCATION AT RIVERFRONT PLAZA IN WESTBROOK. AND A NEW SCAM TO TELL YOU ABOUT THIS AFTERNOON — THE BUREAU OF INSURANCE — ALERTING MAINERS TO BE AWARE OF FAKE WEBSITES CLAIMING TO BE THE NEW “FORTIFY MAINE HOMES” ROOF REPLACEMENT PROGRAM. YOU SHOULDN’T CLICK ON OR TRUST ANY WEBSITES NOT HOSTED BY MAINE DOT GOV THAT OFFER TO CHECK YOUR HOME’S ELIGIBILITY OR OFFER INFORMATION ABOUT THE PROJECT. APPLICATIONS FOR THE áREAL PROGRAM AREN’T BEI

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Maine Bureau of Insurance issues warning about scam involving roof replacement program

Updated: 7:25 PM EDT Apr 9, 2026

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The Maine Bureau of Insurance is warning people about fake websites that claim to represent its new Fortify Maine Homes roof replacement program.Officials said Mainers should avoid any websites not hosted by www.maine.gov that offer to check eligibility or provide information about the Fortify Maine Homes Program because they are not affiliated with the program or the Bureau of Insurance.The Bureau of Insurance said its website, www.maine.gov/insurance/home, is the only website where Maine consumers can access information about the Fortify Maine Homes Program. People can click the “Fortify Maine Homes Program” button at the top of the Bureau of Insurance homepage or click here to find that information.Officials said applications for the Fortify Maine Homes Program are not currently being accepted. People can check the Fortify Maine Homes website for updates on the program and the application process.

The Maine Bureau of Insurance is warning people about fake websites that claim to represent its new Fortify Maine Homes roof replacement program.

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Officials said Mainers should avoid any websites not hosted by www.maine.gov that offer to check eligibility or provide information about the Fortify Maine Homes Program because they are not affiliated with the program or the Bureau of Insurance.

The Bureau of Insurance said its website, www.maine.gov/insurance/home, is the only website where Maine consumers can access information about the Fortify Maine Homes Program. People can click the “Fortify Maine Homes Program” button at the top of the Bureau of Insurance homepage or click here to find that information.

Officials said applications for the Fortify Maine Homes Program are not currently being accepted. People can check the Fortify Maine Homes website for updates on the program and the application process.

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clickedElement.classList.add(‘open’);
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Maine

Educators across Maine congregate to discuss biggest issues

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Educators across Maine congregate to discuss biggest issues


State educators met on Thursday to discuss the future of education as technology continues to creep its way into the classroom.

School officials from Portland, Gorham, and more joined the “Eggs and Issues” panel to discuss some of the biggest issues facing education in Maine.

K-12 educators say they continue to feel the long-term effects of the COVID-19 pandemic in their education and now have to pivot their teaching once again as artificial intelligence plays a bigger role in the classroom.

Pender Makin, the commissioner of the Maine Department of Education, was asked what she thinks Mainers need to know about the state of education.

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“People really need to know and to be reminded of constantly is that your local public schools are the foundation of our civilization really. It’s the most important work that we engage in as a community,” Makin said.

Thursday’s panel was the third “Eggs and Issues” event of the year.

A fourth focusing on Maine’s 2026 elections will be happening next month.



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Maine

Slow start costs Maine Mariners

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Slow start costs Maine Mariners


Slow start costs Maine Mariners

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“ACTIVE MINDS / KYLE CARES” PAY FOR THEIR YEAR-ROUND PROGRAMMING. THE MAINE MARINERS AND PORTLAND SEA DOGS BOTH HAD HOME GAMES TONIGHT. AND WHILE THE SEA DOGS SEASON IS JUST UNDERWAY, THE MARINERS ARE IN THE STRETCH RUN TO THE PLAYOFFS. THEY HOSTED THE ADIRONDACK THUNDER AT THE CROSS ARENA. AND THE MARINERS HAD A BAD START. ALEX CAMPBELL SCORES LESS THE THREE MINUTES INTO THE GAME TO GIVE THE THUNDER THE LEAD. THE THUNDER SCORED FOUR GOALS IN THE FIRST PERIOD AND LATER TOOK A 5-0 LEAD. THE MARINERS ACTUALLY CAME BACK TO TIE IT BEFO

The Maine Mariners fell behind 5-0 and then lost 6-5 in a shootout.

The Maine Mariners fell behind 5-0 and then lost 6-5 in a shootout.

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if (weatherData.alerts_count > 0) {
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weatherWatchLink.setAttribute(‘href’, “https://www.wmtw.com/alerts”);
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tempEl.setAttribute(‘aria-label’, tempValue + ‘ degrees Fahrenheit’);
}

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if (iconEl && weatherData.current.icon_name) {
iconEl.className=”weather-grid–current-icon weather-current-icon icon icon-weather-” + weatherData.current.icon_name;
}

var skyEl = container.querySelector(‘.weather-grid–sky’);
if (skyEl) {
skyEl.textContent = skyValue;
skyEl.setAttribute(‘aria-label’, ‘Current condition: ‘ + skyValue);
}

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var feelsEl = container.querySelector(‘.weather-grid–feels’);
if (feelsEl) {
feelsEl.textContent = feelsLikeValue + ‘°F’;
feelsEl.setAttribute(‘aria-label’, feelsLikeValue + ‘ degrees Fahrenheit’);
}

var weatherContainer = container.querySelector(‘.weather-temp-container’);
if (weatherContainer) {
var summary = ‘Current temperature ‘ + tempValue + ‘ degrees Fahrenheit, ‘ +
skyValue + ‘, feels like ‘ + feelsLikeValue + ‘ degrees’;
weatherContainer.setAttribute(‘aria-label’, summary);
}

updateWeatherBackground(weatherData.current.icon_name);
}
}

function updateWeatherBackground(iconName) {
try {
var bgPath = weatherImages.backgrounds[iconName] || weatherImages.backgrounds.unknown;
container.style.backgroundImage=”url(” + bgPath + ‘)’;
} catch (e) {
console.log(‘Error updating weather background:’, e);
}
}

function updateForecastTabs(weatherData) {
var visibleItems = isWeatherBoxV2 ? 6 : 5;

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if (weatherData.hourly) {
var hourlyContainer = container.querySelector(‘.weather-hourly-forecast’);
if (hourlyContainer) {
var html=””;
var maxHours = Math.min(visibleItems, weatherData.hourly.length);

for (var i = 0; i 0 ? currentIndex – 1 : tabs.length – 1;
tabs[prevIndex].focus();
break;
case ‘ArrowRight’:
e.preventDefault();
var nextIndex = currentIndex

`;
}

function refreshWeatherIframe(containerId) {
var iframeId = ‘weather-iframe-‘ + containerId;
var iframe = document.getElementById(iframeId);
if (iframe && iframe.src) {
var originalSrc = iframe.src;
iframe.src = originalSrc + (originalSrc.indexOf(‘?’) > -1 ? ‘&’ : ‘?’) + ‘t=” + Date.now();
}
}

function initializeWeatherBox(container) {
var containerId = container.getAttribute(“data-container-id’);
var isWeatherBoxV2 = containerId === ‘home-weather-v2’;

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function switchWeatherTab(tabName, clickedElement) {
container.querySelectorAll(‘[data-tab-id]’).forEach(function(tab) {
tab.classList.remove(‘open’);
tab.setAttribute(‘aria-selected’, ‘false’);
});

clickedElement.classList.add(‘open’);
clickedElement.setAttribute(‘aria-selected’, ‘true’);

container.querySelectorAll(‘[data-content-id]’).forEach(function(content) {
content.style.display = ‘none’;
content.setAttribute(‘hidden’, ‘true’);
});

var targetContent = container.querySelector(‘[data-content-id=”‘ + tabName + ‘”]’);
if (targetContent) {
targetContent.style.display = ‘block’;
targetContent.removeAttribute(‘hidden’);
}
}

function loadWeatherData() {
// If weather data is already being loaded, wait for it
if (window.weatherDataPromise) {
window.weatherDataPromise.then(function(data) {
if (data && data.data) {
var weatherContainer = container.closest(‘.weather-box-container’);
if (weatherContainer) {
weatherContainer.style.display = ‘flex’;
updateCurrentWeather(data.data);
updateForecastTabs(data.data);
updateWeatherAlertsBar(data.data);
}
}
});
return;
}

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var location = { zip: window.DEFAULT_ZIPCODE };

try {
var storedLocations = localStorage.getItem(‘hrst.zip.history’);
if (storedLocations) {
var locations = JSON.parse(storedLocations);
if (locations && locations.length > 0) {
location = locations[0];
}
}
} catch (e) {}

var apiUrl = (window.DEWY_HOSTNAME || ”) + ‘/api/v1/weather/full/’ + location.zip;

if (window.fetch) {
window.weatherDataPromise = fetch(apiUrl)
.then(function(response) { return response.json(); })
.then(function(data) {
if (data && data.data) {
var article = container.closest(‘.article–wrapper’);
var weatherContainer = container.closest(‘.weather-box-container’);
if (weatherContainer) {
weatherContainer.style.display = ‘flex’;
updateCurrentWeather(data.data);
updateForecastTabs(data.data);
updateWeatherAlertsBar(data.data);
}
return data;
}
})
.catch(function(error) {
console.error(‘Error loading weather:’, error);
// Reset to unknown background on error
updateWeatherBackground(‘unknown’);
});
}
}

function updateWeatherAlertsBar(weatherData) {
var weatherWatchHeader = container.querySelector(‘.weather-watch-header’);
if (!weatherWatchHeader) return;

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var weatherWatchText = weatherWatchHeader.querySelector(‘.weather-watch-text’);
var weatherWatchLink = weatherWatchHeader.querySelector(‘.weather-watch-link’);

if (weatherData.alerts_count > 0) {
weatherWatchHeader.className=”weather-watch-header has-alerts”;
if (weatherWatchText) {
weatherWatchText.textContent = `Weather Alerts (${weatherData.alerts_count})`;
}
if (weatherWatchLink) {
if (!weatherWatchLink.getAttribute(‘data-initial-href’)) {
weatherWatchLink.setAttribute(‘data-initial-href’, weatherWatchLink.getAttribute(‘href’));
weatherWatchLink.setAttribute(‘data-initial-onclick’, weatherWatchLink.getAttribute(‘onclick’) || ”);
}
weatherWatchLink.setAttribute(‘href’, “https://www.wmtw.com/alerts”);
weatherWatchLink.setAttribute(‘onclick’, “return handleWeatherLinkClick(event, ‘click_alerts’, ‘click’, ‘sidelist-weather’, “https://www.wmtw.com/alerts”);”);
}
} else {
weatherWatchHeader.className=”weather-watch-header”;
if (weatherWatchText) {
weatherWatchText.textContent = containerId === ‘home-weather-v2’ ? ‘Watch Latest Forecast’ : ‘Latest Forecast’;
}
if (weatherWatchLink) {
var initialHref = weatherWatchLink.getAttribute(‘data-initial-href’);
var initialOnclick = weatherWatchLink.getAttribute(‘data-initial-onclick’);
if (initialHref) {
weatherWatchLink.setAttribute(‘href’, initialHref);
}
if (initialOnclick) {
weatherWatchLink.setAttribute(‘onclick’, initialOnclick);
}
}
}
}

function updateCurrentWeather(weatherData) {
if (weatherData.current) {
var tempValue = weatherData.current.temp_f || ”;
var skyValue = weatherData.current.sky || ”;
var feelsLikeValue = weatherData.current.feels_like_f || weatherData.current.temp_f || ”;

var tempEl = container.querySelector(‘.weather-grid–current-temp-value’);
if (tempEl) {
tempEl.textContent = tempValue;
tempEl.setAttribute(‘aria-label’, tempValue + ‘ degrees Fahrenheit’);
}

var iconEl = container.querySelector(‘.weather-grid–current-icon’);
if (iconEl && weatherData.current.icon_name) {
iconEl.className=”weather-grid–current-icon weather-current-icon icon icon-weather-” + weatherData.current.icon_name;
}

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var skyEl = container.querySelector(‘.weather-grid–sky’);
if (skyEl) {
skyEl.textContent = skyValue;
skyEl.setAttribute(‘aria-label’, ‘Current condition: ‘ + skyValue);
}

var feelsEl = container.querySelector(‘.weather-grid–feels’);
if (feelsEl) {
feelsEl.textContent = feelsLikeValue + ‘°F’;
feelsEl.setAttribute(‘aria-label’, feelsLikeValue + ‘ degrees Fahrenheit’);
}

var weatherContainer = container.querySelector(‘.weather-temp-container’);
if (weatherContainer) {
var summary = ‘Current temperature ‘ + tempValue + ‘ degrees Fahrenheit, ‘ +
skyValue + ‘, feels like ‘ + feelsLikeValue + ‘ degrees’;
weatherContainer.setAttribute(‘aria-label’, summary);
}

updateWeatherBackground(weatherData.current.icon_name);
}
}

function updateWeatherBackground(iconName) {
try {
var bgPath = weatherImages.backgrounds[iconName] || weatherImages.backgrounds.unknown;
container.style.backgroundImage=”url(” + bgPath + ‘)’;
} catch (e) {
console.log(‘Error updating weather background:’, e);
}
}

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function updateForecastTabs(weatherData) {
var visibleItems = isWeatherBoxV2 ? 6 : 5;

if (weatherData.hourly) {
var hourlyContainer = container.querySelector(‘.weather-hourly-forecast’);
if (hourlyContainer) {
var html=””;
var maxHours = Math.min(visibleItems, weatherData.hourly.length);

for (var i = 0; i 0 ? currentIndex – 1 : tabs.length – 1;
tabs[prevIndex].focus();
break;
case ‘ArrowRight’:
e.preventDefault();
var nextIndex = currentIndex

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