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A Sophisticated Approach to Data Will Be Key to Open Finance’s Success

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A Sophisticated Approach to Data Will Be Key to Open Finance’s Success

By Tom Bull, UK FinTech Growth Leader, EY

 

 

 

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Unlocking the value of open finance will ultimately come down to how newly accessible data is used; for many banks, this will require a whole new approach.

Open banking is transforming financial systems internationally. Allowing consumers and businesses to share their bank-account data securely with other institutions and authorise direct account-to-account payments opens up a broad array of new products and services that will increase competition. More than 70 countries are now on a path to open banking, including the United States, which has traditionally taken a market-led approach to customer-data sharing.

Consumers are taking notice. In the United Kingdom, for example, more than one million people paid their self-assessment tax bills using open banking in the year to January 2024, up from 140,000 the previous year.1

Today, open finance represents an expansion of open banking’s capabilities, broadening the potential datasets beyond bank accounts to include a wider range of financial products, such as investments, pensions and mortgages, all personalised and often cheaper.

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Consumer demand for products based on these new capabilities is strong. Research conducted by EY (Ernst & Young) and The Investing and Saving Alliance (TISA) found that 90 percent of consumers would be likely to use open finance-based dashboard applications that provide a consolidated view of their finances.2 The innovation is also relevant to small and medium-sized enterprises (SMEs), providing support as they manage their cashflows and connect banking data to cloud accounting packages.

However, implementing and adapting to open banking and open finance is a huge task for banks. As customers gain greater control of their financial data and can share it more freely, banks need to ensure they continue to adhere to the same high security standards.

This is a profound shift for banks, which have traditionally built their systems solely to ensure customer data is protected without giving much consideration to interoperability. Maintaining high levels of protection while allowing data to be shared represents a major change in approach.

So, seizing the opportunities that open finance presents could be transformative for banks, and for those that can successfully navigate the risks, the upside is enormous. Inaction from banks will only serve to heighten competition from technology firms with presences in the financial-services space.

Building for the future

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Taking advantage of open finance requires banks to fundamentally change their approaches to data. Today, operations across many banks are underpinned by legacy, closed-architecture systems that were never designed for easy integration with third parties.

Simply maintaining the status quo requires huge amounts of work. EY research indicates that financial institutions currently spend up to 65 percent3 of their information technology (IT) budgets on maintaining current systems rather than innovating and developing new propositions.

These legacy platforms and processes constrain agility, hindering banks’ ability to get products to market and stay ahead of evolving customer needs.

To set themselves up for success, banks need to invest in areas more typically associated with technology platforms. This includes prioritising areas that may be unfamiliar, such as:

  • Application programming interface (API) channels that are fast, secure and reliable, making it easy to connect with other companies and share customer data (with permission). Speed is crucial here, as fast response times are critical for smooth user experiences, especially for products that aggregate data from many sources in one place.
  • Great developer experience to encourage others to engage with the bank’s API. This requires building easy-to-use software development kits (SDKs), as well as providing documentation, tools and community support for developers.
  • A commercial model underpinning the bank’s open banking strategy that recognises the needs of both the bank itself and the companies that hope to partner with it. This should be driven by a strong sales organisation that can actively promote the bank’s API to potential partners and drive usage.

As open finance gains momentum, banks and other financial institutions will be required to handle a far greater volume of data than ever before. By taking the necessary steps to improve their data infrastructures, they will be better positioned to succeed in the future.

Looking at data in new ways

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Open finance creates a novel situation for banks, enabling them to become consumers of datasets to which they have never had access before. This presents opportunities to launch new product offerings and engage with customers in new ways, as long as they are able to access, utilise and exploit the new data fully.

Many of these opportunities revolve around new ways to gain a better understanding of existing customers by using new data sources to build more complete views of their overall financial pictures.

An enhanced data picture can also make it possible to offer a wider range of products to existing customers. For example, an estimated five million people in the UK are currently considered “thin-file”, meaning they have little or no credit history.4 For people in this group, accessing loans can be prohibitively expensive or even impossible, even if they earn a good wage and are financially responsible.

Open finance allows banks to view a wider array of data sources to assess creditworthiness—for example, transaction data to understand spending patterns and budgeting. This has the potential to open up access to credit to a much broader population.

Adaptation will be a three-step process

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The possibilities offered by open finance are expansive and can be overwhelming. Banks need to be selective about the use cases and customer segments they target. With this in mind, adapting should be approached as a three-step process.

The first step is screening. A bank should take the time to understand the new capabilities on offer, not just through access to new data sources but also regarding its ability to trigger payments from within a customer’s account, bypassing traditional payment gateways and networks.

These capabilities and the new data sources available should then be screened for commercial-opportunity size, operational complexity and the priorities of the business unit, as well as the costs and technical complexity of deployment.

Having built a shortlist, the next step is to begin building out business cases and testing the propositions with customers to test demand and refine the offering.

The challenge during this phase is striking the right balance between protecting existing business lines against cannibalisation while simultaneously testing potentially transformative products. Pay-by-bank payments, for example, have the potential to cannibalise revenues from card payments, but banks must be willing to disrupt their own business models before someone else does.

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As new products are developed and brought to market, the third step, customer education, will be key. People will not use financial products if they do not understand the benefits, so banks must enable customers to understand how these new capabilities can improve their financial lives.

Open finance should be seen as an opportunity for banks to engage more deeply with their customers and serve them in better ways. Harnessing it will require an evolution in approach but could unlock incredible growth for the banks that embrace it.

 

References

1Open Banking: “Adoption Analysis: Open Banking Penetration,” March 2024, UK Open Banking Impact Report.

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2 The Investing and Saving Alliance (TISA): “TISA-EY Open Finance Report 2022.”

3 The Paypers: Open Finance Report 2023: “The Open Revolution: From Open Banking to Open Finance,”November 2023.

4 Experian: “How additional data sources can help to reduce the invisibles population,” April 2023.

 

 

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ABOUT THE AUTHOR

Tom Bull is a financial-services Partner at EY, specialising in the financial-technology space. Tom heads up EY’s UK FinTech Growth team, supporting clients to innovate and expand their businesses. Tom joined EY more than 20 years ago and is a graduate of the University of Warwick.

 

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Financial Nihilism & The Trap Young Investors Are Walking Into

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Financial Nihilism & The Trap Young Investors Are Walking Into

The article from the Wall Street Journal titled “Why My Generation Is Turning to Financial Nihilism” by Kyla Scanlon argues that Gen Z is embracing high-risk financial behavior out of despair and detachment. Of course, it is essential to recognize that Kyla, although well-intentioned, is a young twenty-something influencer with limited real-life experience, and sees things for “her generation” through a very narrow lens of “recency bias.”

Let’s start with understanding that “Financial Nihilism” is a term used to describe an attitude where people believe financial decisions are meaningless because the system is rigged, the future is hopeless, or traditional paths to wealth are broken. The term “Financial Nihilism” was first coined in 2020 by Demetri Kofinas, a podcaster, who used it to describe his belief that speculative assets lack intrinsic value, driven by a loss of faith in traditional economic systems.

However, while this phrase has gained popularity in recent years, particularly following the GameStop short squeeze, crypto mania, and the rise of meme trading, it disappeared when all of that collapsed in 2022. However, after three years of unprecedented market gains in every asset class, from stocks to cryptocurrencies to precious metals, “Financial Nihilism” has resurfaced to rationalize “speculative excess” and justify abandoning long-term investment strategies that have withstood the “sands of time.”

While Kyla produced a bombastic article to gain social media exposure by suggesting that Gen Z and Millennials no longer believe in saving, investing, or following traditional financial paths, the data shows something very different.

  • Over half of Gen Z holds investments in traditional financial products, according to FINRA and the CFA Institute.
  • A 2023 Vanguard report showed Gen Z participants in retirement plans were increasing contributions, not fleeing traditional investing.
  • Charles Schwab’s Modern Investor Study found Gen Z prefers low-cost ETFs and index funds, strategies built around long-term returns.
  • Pew Research data shows that Gen Z and Millennials are investing at earlier ages than previous generations.

None of these behaviors is nihilistic. They are practical and reflect economic constraints, not philosophical despair.

Yes, there is undoubtedly a pool of young investors throwing “caution to the wind” and aggressively investing in speculative assets to “get rich quick.” But even my children, at the ripe old age of 22, think they are unique and different and that no one understands their challenges. We parents, of course, have “no idea” about their situation. Of course, this is the problem with our youth who have no real-world experience or a sense of history. We, the “old people,” were the ones speculating on Dot.com investments in the late 90s, just before it all went bust. As I wrote in“Retail Investors Flood The Market,”

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“Is it 1999 or 2007? Retail investors flood the market as speculation grows rampant with a palpable exuberance and belief of no downside risk. What could go wrong?

Do you remember this commercial?

That commercial aired just 2 months shy of the beginning of the “Dot.com” bust. We “youngsters” at the time thought Warren Buffett was an idiot for avoiding technology stocks because “he didn’t get it.”

Turns out he was right.

But that wasn’t the first time that we youngsters had to learn the risks of chasing “hot investments,” and why “this time is NEVER different.” The following E*Trade commercial aired during Super Bowl XLI in 2007. The following year, the financial crisis set in, markets plunged, and once again, investors lost 50% or more of their wealth by refusing to listen to the warnings.

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Why this trip down memory lane? (Other than the fact that the commercials are hilarious to watch.) Because what is happening today is NOT “Financial Nihilism,” it is the typical outcome of exuberance seen during strongly trending bull market cycles.

While young people, like Kyla, may think that “this time is different,” they lack the historical experience to support such a conclusion. Ask anyone who has lived through two “real” bear markets, and the imagery of people trying to  “daytrade” their way to riches is all too familiar. The recent surge in speculative excess, leverage, and greed is not a new phenomenon.

With that said, let’s examine the issues with Kyla’s article and why “Financial Nihilism” is a myth.

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“Meme Stocks and Crypto Aren’t Jokes Anymore. They’re Cries for Help.”

I loved this line from her diatribe as it suggests that Gen Z uses risky financial products as an emotional outlet. She implies that young people are not seeking returns but rather relief from feelings of hopelessness. While that framing sells well, it doesn’t hold up under scrutiny. While speculative assets like cryptocurrency and meme stocks attract younger buyers, that’s not proof of despair. Instead, it reflects broader exposure to digital markets, higher risk tolerance, easy access to trading (via platforms like Robinhood), leverage, and the rise of a gambling mentality.

But this is a newer development.

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“Historically, access to capital markets was highly mediated, available only to institutions or individuals who had the time, money and resources to manage their assets with the help of brokers and financial advisors. Today, market data is readily accessible online and new technologies have significantly reduced the cost of trading and other barriers to entry. This means that more people can trade, at any time, from anywhere.” – World Economic Forum

Since 2016, the volume recorded at platforms that match orders from brokerages, a proxy for retail activity, has posted its third consecutive annual increase, rising by 15%. Meanwhile, the average daily volume of US-listed stocks has been ~12.0 billion shares since 2019, which is ~75% above the levels seen over the prior six years. Most notably, just over the last 12 months, daily volume has averaged a massive 16.7 billion shares.

Signs of retail froth

Yes, retail investors are piling into the market. But why wouldn’t they after watching 15 years of market returns that are 50% above historical norms, and seeming “no risk” for speculative activities?

Average annual returns by periods

However, there is a difference between risk appetite and recklessness. As noted above, the data indicate that Gen Z is starting to engage with investing at a younger age than previous generations, and many hold investments for the long term while utilizing digital tools to experiment with their investments. That may include crypto or options, but it’s not a binary between discipline and nihilism.

Emotional narratives about “cries for help” obfuscate the data. Investors in their 20s often take more risk because they have longer time horizons. But where they are going wrong is through the amount of speculative risk and gambling behaviors they have adopted without financial guidance and education.

As noted above, “youngsters” gambling with investments is not new. Every generation throughout history has speculated on risk assets through every bull market cycle. But, unfortunately, regardless of age, speculative bubbles all ended the same way.

Gen Z didn’t “reinvent” the market; they are just entering a market that incentivizes risk-taking. Until it doesn’t.

“People My Age Don’t Think the System Works, So Why Follow Its Rules?”

Scanlon asserts that Gen Z has lost faith in traditional finance and institutions, and assumes systemic distrust is translating into a rejection of personal responsibility.

That isn’t an argument. It’s an excuse for “victimization.”In other words, my personal financial situation is not a result of my personal behaviors, spending habits, work ethic, or savings process, but it’s the “system’s fault.” Yet there is vast data to the contrary, showing that successful young individuals who follow the tried-and-true process of financial pathways succeed. Do they have as much wealth as their parents? Of course, they don’t, because they haven’t had the time to accumulate it. However, they are early on the path to success, which will likely outpace their peers.

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Future wealth

Furthermore, this argument falsely equates skepticism with nihilism. Many young investors distrust centralized finance due to real-world events, including the 2008 crash, rising debt burdens, and stagnant wages. But rejecting blind trust in institutions is not the same as rejecting financial logic. Despite disillusionment, Gen Z invests at higher rates than Millennials did at the same age, according to Pew and the WEF. They also save a larger share of their income, using digital apps and platforms to automate their financial behavior.

GEN Z investing and saving behaviors

Yes, Gen Z tends to distrust the government and financial media, but do you blame them, given the garbage that is produced daily on social media and YouTube by people with an agenda to promote? While skepticism fuels caution, it is not chaos. Gen Z is more likely to question fees, demand transparency, and seek passive investment tools, and that’s a smart move. Traditional rules of finance, such as saving consistently, spending less than you earn, and investing for the long term, are still followed; they just don’t generate “media-grabbing headlines.”

Calling this behavior “Financial Nihilism” misses the point. Gen Z is engaging with markets on its own terms, and while not all methods are necessarily healthy, it represents adaptation, not rejection.

“If the Future Feels Doomed, Why Not YOLO Trade Into It?”

Lastly, Kyla suggests that existential dread leads young people to treat the market like a casino. The idea is that if nothing matters, risk doesn’t either. This is the article’s weakest argument. While social and economic pressures are real, they are not driving widespread self-destruction. They are driving innovation in how people build and manage their wealth.

The idea behind this line is that young people, facing what feels like a bleak financial future, are throwing caution to the wind to gamble on crypto, options, and meme stocks to build wealth fast, rather than creating “lasting wealth.” This is where the term “YOLO trading” comes in, making aggressive bets with the mindset that there’s nothing to lose. However, as noted above, there is certain logic to that mindset, given that over the last 15 years, every market downturn has been met by either fiscal or monetary interventions. Repeated bailouts of bad investment decisions have created a “moral hazard” in the marketplace.

Stock market index pull forward returns.

There’s truth here, but only part of it.

Yes, a subset of young investors is engaging in reckless speculation. They take on excessive risk, invest in volatile assets, and often trade on hype rather than fundamentals. Many borrow money to do it. This group exists, and their outcomes won’t be good. Some will lose money, and likely most will wipe themselves out entirely. The market is unforgiving when paired with leverage, inexperience, and emotional trading.

Here is a great example of the “YOLO” trading fallacy. Since the end of the “Meme Stock” craze in 2021, retail investors on Robinhood have made no money, even after accounting for the $4-5 billion wipeout in the January rout. That’s 5 years of their investing time horizon gone, whereas just investing in the S&P 500 index would have produced far superior results.

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Retail trading

But this behavior doesn’t define the generation. It represents the tail end of the distribution—the loudest, not the largest.

What’s left out of Kyla’s article is what happens after the eventual realization that “trading” is a losing exercise over the long term. Early losses are the price of financial education, and, hopefully, if they survive financially, they will change their approach and revert to more traditional principles that have endured over the decades. In other words, they grow up and learn from the experience just as every great investor in history has.

The future is not doomed. But it is fragile for those who ignore risk. Financial outcomes depend on staying in the game long enough to benefit from compounding. If you blow yourself up in your 20s, you lose that opportunity.

The lesson is simple. Speculation is fun while you are winning, but that is not “Financial Nihilism.” It is simply greed masquerading as investing. However, the people who win in the long term are not gamblers. They’re grinders. They keep costs low, automate savings, and make decisions that allow them to survive market cycles. That’s not as flashy as YOLO trading, but that is how wealth is built.

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What Gen Z Should Do: Build Survivability, Not Sensation

Despite the bad headlines, most young people are serious about their money. But seriousness alone doesn’t build wealth. The key is survivability, the ability to stay in the game long enough to benefit from compounding returns.

Do yourself and your financial future a favor: turn off bombastic, emotionally charged headlines and focus on what matters for building long-term wealth. Crucially, whether you agree with the current financial and economic system or not, learn to take advantage of it.

The only thing YOU can change is YOUR future. So stop worrying about things you can not control.

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To get there, start here.

  • Turn off the social media, influencers, and other financial goblins and focus on your goals and behaviors.
  • Keep fixed expenses low
  • Build cash reserves that cover 6 months of spending
  • Use retirement accounts like Roth IRAs early
  • Allocate most of their portfolio to index funds or ETFs
  • Limit risky bets to no more than 5% of their total assets
  • Learn through action, not theory, and track everything
  • Avoid the leverage period.

The goal is not to outperform every year or get rich quickly. The goal is to stay solvent long enough for your savings to generate a return.

Financial nihilism is a myth. What’s real is volatility, income pressure, and distrust. The response shouldn’t be disengagement, but rather financial discipline. Long-run wealth isn’t about hope; it’s about repeatable behaviors that work consistently through market cycles.

The biggest problem for most young investors is the lack of research on the stocks they buy. They are only buying them “because they were going up.” 

However, when the “season does change,” the “fundamentals” will matter, and they matter a lot.

Such is something most won’t learn from “social media” influencers.

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As Ray Dalio once quipped:

“The biggest mistake investors make is to believe that what happened in the recent past is likely to persist. They assume that something that was a good investment in the recent past is still a good investment. Typically, high past returns simply imply that an asset has become more expensive and is a poorer, not better, investment.”

Investing is a game of “risk.” 

It is often stated that the more “risk” you take, the more money you can make. However, the actual definition of risk is “how much you will lose when something goes wrong.” 

Following the “Dot.com crash,” many individuals learned the perils of “risk” and “leverage.”  

Unfortunately, for Gen-Z’ers, such is a lesson that is still waiting to be learned.

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Canadian and UK finance groups pause new ventures with DP World over CEO’s emails with Epstein

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Canadian and UK finance groups pause new ventures with DP World over CEO’s emails with Epstein

Financial groups in Canada and the United Kingdom said they’ve paused future ventures with the company DP World after newly released emails showed a yearslong friendship between the company’s CEO, Sultan Ahmed bin Sulayem, and Jeffrey Epstein.

The emails — some referencing porn, sexual massages and escorts — surfaced in the cache of Epstein-related documents recently released by the U.S. Department of Justice. DP World is a logistics giant that runs the Jebel Ali port in Dubai and operates terminals in other ports around the world.

Sulayem, its chairman and CEO, made headlines this week when U.S. officials appeared to associate him with an email in which Epstein wrote, “I loved the torture video.”

In response to the released emails, British International Investment, the UK’s development finance agency, said they “will not be making any new investments with DP World until the required actions have been taken by the company.” One of Canada’s largest pension funds, La Caisse, gave a similar statement.

Epstein killed himself in jail in 2019 after he was charged with sex trafficking. The emails do not appear to implicate Sulayem in Epstein’s alleged crimes. DP World has not responded to multiple requests for comment.

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What’s in the ‘torture video’ email?

In 2009, Epstein wrote in an email, “where are you? are you ok , I loved the torture video.”

The recipient, whose email was redacted, replied, “I am in china I will be in the US 2nd week of may.”

On Monday, Republican Rep. Thomas Massie posted a picture of the redacted emails on X, saying “A Sultan seems to have sent this” and that the Justice Department should “make this public.”

Deputy Attorney General Todd Blanche responded to Massie’s post that “the Sultan’s name is available unredacted in the files” and cited another document that names “Sultan Bin Sulayem.”

What have La Caisse and British International Investment said?

La Caisse said in an statement that it’s pausing new “capital deployment” with DP World. “We have made it clear to the company that we expect it to shed light on the situation and take the necessary actions.”

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British International Investment said through a spokesperson that they “are shocked by the allegations emerging in the Epstein files regarding Sultan Ahmed bin Sulayem.”

Neither organization is an investor in DP World, but they both have invested alongside the company in port projects around the world.

What do the emails between Epstein and Sulayem say?

The topics range widely, including President Donald Trump, sex and theology.

In one email from 2013, Epstein wrote to Sulayem that “you are one of my most trusted friends in very sense of the word, you have never let me down.”

In response, Sulayem said, “Thank you my friend I am off the sample a fresh 100% female Russian at my yacht.”

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That same year, Sulayem sent Epstein an email showing a menu for a massage business which included sexual offerings. Two years later, Sulayem texted Epstein a link to a porn site, and, in 2017, Epstein sent Sulayem a link to an escort website.

Epstein e-mailed with Sulayem about Steve Bannon, the Trump acolyte, in 2018, saying “you will like him.” In another exchange, Sulayem asked Epstein about an event where it appeared Trump would be in attendance.

“Do you think it will be possible to shake hand with trump,” Sulayem asked.

Epstein replied: “Call to discuss.”

Who is Sultan Ahmed bin Sulayem?

He’s chairman and CEO of logistics giant DP World, which has long been a pillar of Dubai’s economy.

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The company runs the city’s sprawling Jebel Ali port and operates cargo terminals in ports around the globe.

Sulayem previously had a larger role as chairman of the Dubai World conglomerate, which at the time included the property developer Nakheel. That company was behind the creation of manmade islands in the shape of palm trees and a map of the world that helped cement Dubai’s status as an up-and-coming global city.

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The AP is reviewing the documents released by the Justice Department in collaboration with journalists from CBS, NBC, MS NOW and CNBC. Journalists from each newsroom are working together to examine the files and share information about what is in them. Each outlet is responsible for its own independent news coverage of the documents.

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Newly appointed director of finance for Halifax County has now resigned

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Newly appointed director of finance for Halifax County has now resigned

The newly appointed director of finance for Halifax County has now resigned from the post, citing comments that she believes are questioning her integrity.

On Monday, supervisors named the school system’s finance director, Dr. Karen Bucklew, to also serve as the county’s interim finance director.

RELATED: Halifax County Schools finance director to assist county as interim finance director

In her resignation letter, Bucklew cites public comments from members of the board and to the media regarding whether serving both entities is a conflict of interest.

The letter lays out her professional and ethical standards, and said the comments have eroded the professional working environment, so she will remain as the school’s finance director only.

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