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FAQ: Your house flooded. Now what?

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FAQ: Your house flooded. Now what?

Heavy rains from hurricane Helene caused record flooding and damage in Asheville, North Carolina.

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Melissa Sue Gerrits/Getty Images/Getty Images North America

The biggest threat in a hurricane isn’t the wind, it’s the water. From the mountains of western North Carolina to the Florida coast, communities were inundated by torrential rain and flooding from Hurricane Helene.

There’s still another two months left in hurricane season. It helps to know that flooding from heavy rain can happen just about any time, anywhere, as climate change makes torrential downpours more common. 

As the water recedes, the long, slow process of recovery begins. Here’s what you need to know to prepare for flood waters, and how to start picking up the pieces when the water’s gone.

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My house flooded. What should I do first?

The Federal Emergency Management Agency says the first thing you should do is check for things like damaged power and gas lines and cracks in the foundation to make sure it’s safe to go inside.

If it is, and there’s no standing water in the house, go to the circuit breaker box and turn off the electricity. If you smell natural gas or propane, or hear a hissing sound, FEMA says to contact the fire department immediately. And put distance between you and the house.

Then you’ll want to check to see how high the water rose. If it got above your house’s electrical sockets, you should call an electrician to make sure the system is safe to use, says Brad Hubbard, president of National Flood Experts, an engineering firm.

“You don’t want to, obviously, put live electricity through a wet situation,” Hubbard says.

What if I couldn’t evacuate and I’m stuck on the upper floor of my house? Should I wade through the water to get out or wait for help?

Flood water is dangerous. It can electrocute you, and there’s often debris, sewage and toxic chemicals in it. So, if you can wait for the water to recede or for help to come, that’s your best bet, says Jennifer Horney, a professor at the University of Delaware who studies the public-health impacts of disasters.

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If you have to enter a flooded area, Horney says you should take precautions, like wearing sturdy shoes to protect your feet and trying to keep open wounds from coming into contact with the water.

“People die in storms all the time from taking a risk that they don’t need to,” Hubbard says. “If you’re trying to save a person, go for it. If you’re trying to save your car or a piece of property, it is not worth it.”

Janice Whitley wipes her face while working to find valuables from her 93-year-old mother's bedroom in the aftermath of Hurricane Helene in Old Fort, North Carolina.

Janice Whitley wipes her face while working to find valuables from her 93-year-old mother’s bedroom in the aftermath of Hurricane Helene in Old Fort, North Carolina.

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It’s safe to go back inside my house. Now what?

Use your cell phone to take a ton of pictures of the outside and the inside of your house. You’re documenting the damage and trying to show how high the water got. That’s important for making an insurance claim or applying for federal assistance. The more pictures, the better, Hubbard says.

If you have flood insurance, file a claim as soon as possible. “Get your name on the list,” Hubbard says. “There are tens of thousands of people who are dealing with this right now, and [insurers are] just going to go down the list. So, the quicker you get on the list, the quicker that this is all going to be resolved for you.”

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Then you need to dry your house as fast as possible. That means ripping up carpets, removing furniture and cutting out drywall starting a foot above the water line.

Keep in mind that after disasters, electricians, contractors and other people who help with recovery are in short supply. Hubbard says be patient with them. “We all live in these areas that we serve,” he says, “and it means that when there’s a storm, the people who are trying to help you are also dealing with their own problems.”

What about next time?

Take precautions beforehand if possible. Photograph your home, possessions and valuables before an extreme weather event hits, to use for insurance claims. If there’s a flood threat, put valuables on top of kitchen counters or on a second floor if you have one. You can also put important items inside of a dishwasher, which is watertight, Hubbard says.

Preparation also includes taking stock of the risks you face. Only about 4% of homeowners nationwide have flood insurance. When disasters like Helene happen, people without flood insurance are often left to shoulder the costs themselves, which can have profound consequences.

“This will be a material financial event for them and could change the course of their life,” says Matthew Eby, chief executive of First Street, which models climate risk.

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You can go to FirstStreet.org, type in your address and see what kinds of risk your property faces. “You can discover that I do have flood risk when I may not have known that,” Eby says, “and I can look at what solutions might exist.”

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With the white nationalist group Patriot Front, what you see is not what you get

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With the white nationalist group Patriot Front, what you see is not what you get

Members of the group Patriot Front ride the subway as a commuter looks on, in Washington, D.C., on July 4.

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The sight of hundreds of masked men roaming the streets of Washington, D.C., on July Fourth weekend, wearing khakis, blue shirts and uniform patches, was chilling to some of the city’s residents.

For many Americans, it was the first they heard about Patriot Front, a white nationalist organization that was born out of the deadly 2017 Unite the Right rally in Charlottesville, Va. A now-viral Reuters photo prompted reflections on the experience of a lone African American woman who was photographed in a Metro subway car, surrounded by white supremacists.

The planned demonstration of force was timed to bring a fringe group of extremists into public view as the nation marked 250 years of its independence. Indeed, the stunt succeeded in earning the group media coverage across mainstream outlets, amplifying its brand and potential to reach new recruits. On this occasion, the members refrained from engaging in violence and property damage, projecting an image of law-abiding, orderly activism.

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But those who are closely familiar with Patriot Front’s history and operations warn: Don’t believe what you see.

“That is not who they are in private,” said Len Kamdang, director of the Criminal Justice Project at the Lawyers’ Committee for Civil Rights Under Law. “Although they were on their best behavior [last] weekend, this is a dangerous group that commits acts of violence all over the country.”

Patriot Front’s history of violence and property damage

Kamdang’s organization sued members of Patriot Front for vandalizing a public mural dedicated to the tennis legend and Black activist Arthur Ashe in Richmond, Va., in 2021. Ashe, who was inducted into the International Tennis Hall of Fame in 1985, was born in Richmond and his legacy is a continuing source of pride to members of that community.

“A couple of Patriot Front members showed up under cover of night and vandalized the mural,” Kamdang said. “They painted white stencils all over. … They literally tried to whitewash him and they put their symbols of hate all over — their stencils, their slogans. And all the while they were caught on video. And that video leaked using some of the most horrible language that you can imagine.”

In many jurisdictions, law enforcement can seek additional hate crime charges or sentencing enhancements in cases where illegal acts appear to have been motivated by racial bias. But in this case, Kamdang said, Patriot Front members faced no criminal charges and their identities were only revealed when online activists later infiltrated the group and leaked internal records.

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Graham Platner makes it official in Maine, submitting paperwork to leave Senate race

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Graham Platner makes it official in Maine, submitting paperwork to leave Senate race

Now-former Democratic Senate candidate Graham Platner speaks at his primary election night event on June 9 in Blue Hill, Maine. Platner officially dropped out of the race July 10 following rape allegations from a former romantic partner that he denies.

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Graham Platner, Maine’s Democratic nominee for Senate, is officially out of the race.

The Maine Secretary of State said Platner filed the necessary paperwork to withdraw his candidacy two days after he announced he planned to do so following an accusation of rape by a former romantic partner. Platner denies the allegation.

The Maine Democratic Party has until July 27 to pick Platner’s replacement.

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In his withdrawal notice, Platner said “people are desperate for change” and that’s why they voted “for a new kind of politics” by making him the Democratic nominee. He expressed gratitude for those who supported his campaign and said that he will continue to fight for “the movement we have built together and the future we believe in.”

He ended his notice with a strong statement aligned with the progressive platform.

“F*ck ICE. Free Palestine. Up the Hearts.”

Platner announced his plan to withdraw from the race in an 11-minute video he posted to social media on July 8. He said he had no choice but to suspend his campaign, citing it was no longer viable financially.

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“We are going to lose our ability to fundraise. We are going to lose our ability to access voter data. We are going to lose all of the things that any campaign needs on the basic level simply to function,” he said.

Platner added that dropping out was not an admission of guilt. Rather, the decision, he said, is to keep the progressive movement in Maine alive to defeat Republican Sen. Susan Collins in November. Platner blamed the “political establishment” for his downfall and argued the goal was to force him out of the race.

“We built a campaign. We engaged in electoral politics. We motivated people. We banded together. We did it the way that we were told we are supposed to make change and we won. And now they are not going to let us have it. Not if it’s me,” he said.

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Waymo called the cops on teen riders, raising privacy concerns

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Waymo called the cops on teen riders, raising privacy concerns

A Waymo robotaxi drives in San Francisco’s North Beach neighborhood this week.

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Police in San Mateo, Calif., posted Monday on social media that they had apprehended a pair of teenagers from a Waymo driverless robotaxi after the company alerted authorities to suspected criminal activity. It’s the latest incident involving video surveillance of passengers and others by autonomous vehicles — raising questions about the limits of privacy in such vehicles.

The Facebook post by the San Mateo County Police said: “Parents do you know where your teens are? @waymo does!”

The 15-year-olds were allegedly drinking alcohol and shooting toy guns from the car, according to the police. They said Waymo’s systems detected behavior that then triggered a safety response, after which the company disabled the vehicle and contacted police.

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Waymo’s cars, equipped with an array of cameras, microphones and other sensors to monitor passengers and other nearby vehicles, are becoming more common in cities across the United States. Experts say the detention of the two teens in San Mateo highlights a potential — but not inevitable — trade-off between privacy and convenience. It also questions the extent to which companies similar to Waymo are required to hand over private data, including audio and video of passengers, in situations where a crime is suspected.

NPR reached out to Waymo, which is owned by Alphabet, the parent company of Google, for comment on the details of the San Mateo incident and how the company responded, but did not hear back. But on its website, the company says that as many as 29 cameras in its autonomous cars provide an all-around view and “are designed with high dynamic range and thermal stability, to see in both daylight and low-light conditions, and tackle more complex environments.”

“There already exist laws that govern duty to report or even duty to protect” for carriers such as Waymo, according to Alessandro Acquisti, a professor of information technology at the MIT Sloan School of Management. “The privacy problems arise when and if driverless carrier companies used such laws or ethical obligations as a pretext for blanket, indiscriminate accumulation of identifiable data for unspecified future purposes.”

That includes not just monitoring people inside the cars, but outside too. Take, for example, a hit-and-run investigation last year in Los Angeles. Media reported that the police inquiry was aided by video captured by a Waymo taxi that had a clear view of the crime. Critics suggested at the time that authorities were using the company’s vehicles as a mobile surveillance platform. And during 2025 protests in Los Angeles against Immigration and Customs Enforcement crackdowns, demonstrators vandalized Waymos, apparently angry that video recorded by the vehicles could be used by police, although there is no evidence that happened.

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