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Maine needs more technicians to install and repair electric heat pumps

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Maine needs more technicians to install and repair electric heat pumps


Roger Mitchell, dean of the Maine Energy Marketers Association’s Technical Education Center, talks about heat pump training at the Brunswick facility on Thursday. Shawn Patrick Ouellette/Staff Photographer

Maine’s ambitious efforts to expand heat pump use to reduce carbon emissions from buildings are outpacing the supply of technicians needed to install and fix the equipment.

Gretchen Larman, of Yarmouth, said she waited about six weeks this summer for a fix to her electric heat pump that leaked coolant. She had to do without air conditioning during the occasional heat waves.

“It’s a very long July to be without anything,” she said.

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As she searched for a repair service, she was told she’d have to wait weeks, often getting a similar message: “We are so backed up. This is the best we can do.”

Employers and schools say they can’t train enough heat pump technicians.

While about 2,510 people worked in heating, ventilating and air conditioning (HVAC) – including heat pump technicians – in Maine in 2020, that number is projected to drop to 2,350 by 2030, according to a database sponsored by the U.S. Department of Labor.

Last year, Maine had already dipped below that estimate, with nearly 2,100 people working in those jobs, according to the state Department of Labor.

Yet the number of heat pumps installed in Maine has more than doubled, from fewer than 50,000 a few years ago to 100,000 in July 2023, two years ahead of scheduled targets set by Gov. Janet Mills. She set a target of installing another 175,000 heat pumps in Maine by 2027, bringing the total number to 320,000 if the target is reached.

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Scott Libby, owner of Royal River Heat Pumps in Freeport, questions that goal. “There’s a limit on our capacity,” he said.

AN AGING WORKFORCE 

Libby says part of the blame for the shortage of HVAC workers is Maine’s aging workforce, which affects most industries. As many as 10,000 baby boomers turn 65 each day in the United States, with the youngest in that generation reaching 60 this year, emptying workplaces with retirements.

Adults who are 65 and older make up 9.4% of Maine’s workforce, compared to 6.6% nationally.

Brandon Stinchfield, lead technician for Horizon Homes, installs heat pumps at Homestead Village in Westbrook on Thursday. Derek Davis/Staff Photographer

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The pandemic, too, made things worse as stalled manufacturing damaged supply chains.

“The beginning of COVID, that just magnified it,” Libby said. “It’s been aging out for years.”

The average age of HVAC professionals is about 54, according to the Northeast Technical Institute (NTI), which said a “significant number of HVAC technicians are expected to retire within the next decade.” The institute trains workers for HVAC, health care and other industries in Maine. 

The demand for workers will only increase. Mills announced in July that Maine will receive between $45 million and $72 million from Washington to install more electric heat pumps. Efficiency Maine, the quasi-state agency that administers energy efficiency programs, estimates that with a budget of $42 million, it could convert about 7,750 homes from fossil fuels to being entirely heated and cooled with heat pumps.

A typical home will be outfitted with one to four heat pumps depending on its size, condition and layout, Efficiency Maine said.

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WHERE IS TRAINING AVAILABLE?

HVAC training takes different forms, with longer courses of instruction and briefer classes that lead to certification.

Chris Sorois listens as Roger Mitchell teaches a course at Maine Energy Marketers Association Technical Education Center in Brunswick on Monday. The center is offering a 40-hour Heat Pump Training course later this month and again in October. Derek Davis/Staff Photographer

Welcome Richardson, an HVAC instructor at NTI, said students with training in heat pumps, gas and oil heating, and air conditioning – a seven-month program – often land a job the day they graduate.

“Everybody is looking for employees,” he said. “People who have training to do heat pumps, gas, oil, air conditioning, it’s hard to find people with that capability.”

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“People who do go into the trades, especially HVAC, it’s got great pay. Maybe a lot of people don’t know that,” Richardson said.

At its Technical Education Center in Brunswick, the Maine Energy Marketers Association trains HVAC workers in the classroom and in a lab where equipment is broken and fixed. The center has offered six or seven classes a year for five years, drawing about 20 students in each class, Dean Roger Mitchell said.

It’s driven by demand that he said is “pretty steady.”

A 40-hour, one-week session leads to certification and being a registered vendor with Efficiency Maine. The classes cover sales, installation, repair and other skills. Students are referred by their employers, word of mouth, or the result of an online search and military veterans, Mitchell said.

WANTED: WORKERS WITH A MECHANICAL APTITUDE

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Libby, of Royal River Heat Pumps, employs about 30 installers, including seven licensed electricians. “I could hire 10 if I have the right 10,” he said.

He said starting pay is $30 an hour, rising to $40 an hour over time. He pays 100% of medical and dental insurance and offers a 401(k) retirement plan and flexible work scheduling.

“I really don’t know how to make it more appealing,” he said.

Students listen as Roger Mitchell teaches a course about refrigeration systems at the Maine Energy Marketers Association Technical Education Center in Brunswick on Monday. The center recommends students take this course before enrolling in the 40-hour heat pump training. Derek Davis/Staff Photographer

His workforce includes former carpenters and car mechanics who have a mechanical aptitude. “It’s really a nice job. It’s relatively clean. You’re not going home all covered with grease and soot.”

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Libby said he typically finds workers from his employees, who tell friends and former co-workers.

“One employee is responsible for three others,” he said. “They built jeeps and four-wheelers together, driving them through the woods and breaking them and fixing them. Word of mouth is the best thing.”

Heat pumps extract heat from outside air and run it through a compressor that makes it hotter before pumping it indoors. In the summer, it can operate in reverse, pulling heat from inside a building and pumping it outside, cooling the indoor spaces. As state and federal officials set increasingly strict greenhouse gas emissions targets, buildings – and their use of natural gas or oil for heating and cooling – are being redesigned or retrofitted to improve energy efficiency and accommodate electric heat pumps.

Policymakers and environmentalists are targeting building emissions because of the scale: Residential and commercial buildings last year consumed about 28% of all U.S. end-use energy, or energy directly used by homes, buildings, vehicles and industrial applications, according to the U.S. Energy Information Administration.

RAPID EMPLOYMENT GROWTH PREDICTED

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Nationally, employment of heating, air conditioning and refrigeration mechanics and installers is projected to grow 6% from 2022 to 2032, faster than the average for all occupations, according to the  U.S. Department of Labor.

Roger Mitchell, dean of the Maine Energy Marketers Association’s Technical Education Center, talks about heat pump training at the Brunswick facility on Thursday. Shawn Patrick Ouellette/Staff Photographer

About 37,700 openings for heating, air conditioning, and refrigeration mechanics and installers are projected each year, on average, over the decade, according to the federal government.

Many of the openings, with a median pay last year of $57,300, are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire, the Labor Department said.

In Maine, HVAC jobs pay an average of $59,000 annually.

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The pressure is on to hire heat pump technicians. The U.S. Climate Alliance, a coalition of 25 governors, announced in September 2023 that members agreed to reach 20 million heat pump installations by 2030.

Government subsidies help drive demand. Federal and state incentives of up to $10,600 for heat pump installation, with Efficiency Maine providing rebates of up to $8,000 that subsidizes between 40% and 80% of a project’s cost depending on income.

Federal tax credits of up to $2,600 also are available.

And money from Washington is used for job training in the green energy business. Portland Adult Education, for example, received $416,179 for its renewable energy pre-apprenticeship and other programs by adding heat-pump and thermal-focused training. The school plans to use the funds to prepare up to 150 people for jobs in the clean energy industry.

In total, six programs will share $2 million: Maine Math and Science Alliance in Augusta, Biddeford School Department and Biddeford Adult Education, Oxford Hills and Nezinscot Adult Education, PassivhausMaine in Freeport, Portland Adult Education and the University of Maine in Orono.

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Larman said difficulties getting repair service are perplexing.

“We’re making such a huge thing to put these in, but we don’t have the people available to service these units,” she said.



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Maine Mariners add two defenseman

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Maine Mariners add two defenseman


Defensemen Max Wanner was re-assigned to the Maine Mariners from the Providence Bruins on Thursday. Defenseman Michael Underwood was also re-assigned to Maine.

Wanner, 22, was acquired by the Boston Bruins when they traded Trent Federic to Edmonton last March. He played in 15 games for the AHL Providence Bruins at the end of last season, and seven this season.

Underwood returns for his second stint with the Mariners. He appeared in 67 games with Maine last season.

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Maine libraries scramble for books after distributor closes

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Maine libraries scramble for books after distributor closes


Rosanne Barnes, an adult services reader’s advisor, shelves new fiction books at Portland Public Library on Wednesday. (Brianna Soukup/Staff Photographer)

Some hot new titles have been arriving late at Maine libraries in recent months, after the closing of one the country’s major library book distributors.

Baker & Taylor, based in North Carolina, began winding down its operations in the fall and expects to close entirely this month. The company’s demise has left many Maine libraries scrambling to buy books through other sources, including local book stores, and to endure deliveries taking twice as long.

That means patrons expecting to get new books on or near publication dates are waiting longer to start turning pages.

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At the Portland Public Library, “Heart The Lover” by Maine author Lily King wasn’t available to patrons until nearly a month after its Sept. 30 publication date, even though it was ordered in July. At the Libby Memorial Library in Old Orchard Beach, John Grisham’s Oct. 21 release “The Widow” took six weeks to arrive. Staff at the Kennbunk Free Library weren’t sure how long they’d have to wait for “The Correspondent” by Virginia Evans, so they bought two copies at a local store, Octopus Bookshop. As of this week, there were 28 holds on the book.

“Baker & Taylor closing has totally rocked the library world nationwide. It has long been the preferred vendor among many Maine libraries, and their closure is certainly having an impact on us,” said Sarah Skawinski, associate director of the Portland Public Library and president of the Maine Library Association. “I think we’re over the hump now, though.”

Skawinski and other librarians say Baker & Taylor had been having problems getting books from publishers and had been slow with some deliveries, a problem that began during the COVID pandemic. Last year when it became apparent Baker & Taylor was likely going out of business, many libraries switched to the nation’s other major distributor, Ingram Content Group, as well as another company called Brodart Library Supplies. But with increased demand, both those companies have been slow in filling some orders in the last couple months, too.

Industry publications reported that Baker & Taylor’s problems were mostly financial, beginning in the pandemic and included the failed acquisition of another company. An email to Baker & Taylor asking for more information on its closure was not answered Wednesday.

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Aspen Kraushaar checks books in at the front desk at the Kennebunk Free Library on Wednesday. (Gregory Rec/Staff Photographer)

Not every Maine library bought the majority of its books from Baker & Taylor; some used other distibutors instead. Staff at the Waterville Public Library, for instance, say they rarely used the company and weren’t impacted. The Lithgow Public Library in Augusta was only getting about four books a month from Baker & Taylor, said Director Sarah Curra Schultz-Nielsen. Those included children’s books, reference books and travel guides. Finding other distributors for those books, including Brodart and Bookshop, a company that sells mainly to independent bookstores, has been “mildly inconvenient” for staff and has not impacted patrons, Schultz-Nielsen said.

But other libraries used Baker & Taylor for most of its new releases, including fiction and non-fiction, as well to replacements for worn-out books. Stephen King’s books, for instance, have to be replaced pretty regularly, some librarians said.

The Portland Public Library had been ordering about 1,000 items a month from Baker & Taylor, mostly printed books. The library has about 359,000 physical items in its collection. Now, new books are coming to the library from Ingram, but will take maybe four weeks to arrive, compared to one to two weeks when Baker & Taylor was running smoothly.

And there is added work for librarians: While Baker & Taylor sent books that had already been catalogued and ready to be shelved, with bar codes and spine labels, Ingram is not yet offering that service, said Nicole Harkins, cataloging librarian at the Portland library.

“Patrons are aware it’s taking longer and they’re being patient,” Harkins said.

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Rosanne Barnes, an adult services reader’s advisor, shelves new fiction books at Portland Public Library on Wednesday, (Brianna Soukup/Staff Photographer)

Kennebunk Free Library also switched to Ingram, and staff are spending more time prepping books, including putting protective plastic covers on them, said Allison Atkins, assistant director and head of adult services. Atkins said library staff wrote about their “book ordering troubles” in a library newsletter and on social media, so patrons would understand why new books were slow to arrive. The library used to get about 100 books a month from Baker & Taylor and despite still being “way behind” on new books, patrons have been patient, Atkins said.

For smaller libraries with smaller staffs, finding a new supplier is not always easy. Baker & Taylor was the major books supplier for Davis Memorial Library in Limington. The staff there is so small that they didn’t have time to research or compare new suppliers, so they waited until early this month, said Heidi Libby, the library’s director. As a result, the library has very few new arrivals on its shelves right now and has been filling the “new book” shelves with donated books as well as ordering from Amazon.

Volunteer Jim Perry covers books with protective covering at the Kennebunk Free Library on Wednesday. (Gregory Rec/Staff Photographer)

Several librarians said this week that local book stores have been a big help during this period, getting books quickly and pricing them affordably. Sherman’s Maine Coast Bookshops, which has 10 stores across the state, saw its sales to local libraries increase from $50,000 in 2024 to nearly $100,000 in 2025, said Jeff Curtis, owner and CEO of Sherman’s.

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The Auburn Public Library would sometimes get more than 300 books a month from Baker & Taylor, including books for adults, teens, and children, as well as fiction and nonfiction as well as some large print books and CDs, said Nancy O’Toole, collections manager at the library.

When Baker & Taylor started having problems, the library bought books from Amazon and the local Bull Moose music and book store chain. Now, with Baker & Taylor closing, the library has switched to Ingram, but has seen delivery delays as that company has been inundated with new customers. This week the library got an order of books that were released in November, including “Exit Strategy” by Lee Child and Andrew Child, “The Seven Rings” by Nora Roberts and “Return of the Spider” by James Patterson.

“The hope is that now that the holidays are over, shipping from Ingram will expedite. But just to be safe, we are choosing to buy certain books elsewhere, including titles by big-name authors, popular series, or anything tied to a fast-approaching holiday,” said O’Toole. “Patrons want to see those titles on the shelf in a timely manner, and we want to make sure we fulfill those expectations.”



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Maine mill accepts N.B. wood again, but producers still struggle to stay afloat | CBC News

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Maine mill accepts N.B. wood again, but producers still struggle to stay afloat | CBC News


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Equipment at Woodland Pulp in Maine roared back to life in mid-December after a 60 day pause in operations, and now one of the state’s largest mills is again accepting wood from New Brunswick producers. 

“On Monday, we restarted purchasing fibre for the mill,” company spokesperson Scott Beal said. 

“We’re back in the market. We are bringing in some fibre from suppliers in Canada, hardwood and chips.”

The general manager of the Carleton Victoria Forest Products Marketing Board says the news is welcome but not nearly enough to help embattled private woodlot owners in the province. 

An aerial view of the Woodland Pulp LLC plant in Baileyville, Maine.
Woodland Pulp, based in Baileyville, Maine, stopped buying Canadian timber in October because of added costs borne out of a 10 per cent tariff U.S. President Donald Trump slapped on timber imports. (Submitted by Scott Beal)

“Everything is good news at this point, but it is not as good as it could be,” Kim Jensen said. “We’re not back where we were.”

With sales down by about two-thirds from last year, Jensen said some woodlot owners are deciding to pack it up, while others struggle on. 

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“We have had some older ones who’ve left, they’ve just, they’ve had enough and they’ve left,” she said. 

“The people who have invested in the business, have bought processors and forwarders, they have to stay in business. And if you have $1,000,000 worth of equipment there, your payments are $40,000 to $60,000 a month and you have to work. You can’t just go somewhere else and get a job.”

Kim Jensen stands outside in a wooded area.
Kim Jensen, the general manager of the Carleton Victoria Forest Products Marketing Board, said private woodlot owners have lost about two-thirds of their sales compared with a year ago. (Submitted by Kim Jensen)

Duty rates on New Brunswick wood were set at 35 per cent in September, when U.S. President Donald Trump announced an additional 10 per cent tariff on lumber imports.

The sudden increase was too much for Woodland Pulp to bear. The mill relied on New Brunswick wood for about a third of its supply prior to October.

“It certainly adds cost to the business and, you know, like other wood users, I mean we’re always looking and hoping and trying to source fibre at the least cost,” Beal told CBC News in October.

The Baileyville-based mill has rehired all of the 144 people laid off during its two month shut-down, and Beal said it will likely take some time to ramp up to accept the amount of wood it previously did. 

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And with the difficult and uncertain tariff environment, Beal said, it’s hard to say how long the mill would be able to continue purchasing Canadian wood. 

“It’s a very challenging pulp market,” he said.

“The tariffs remain in place. That hasn’t changed. So it’s not reasonable to think that that won’t be a headwind for the business.”

The federal government did create a $1.25 billion fund to help the industry survive, but Jensen says that hasn’t meant support for individual private woodlot owners. 

In October, Jensen told CBC News that sales of timber by the marketing board’s members totalled about $1 million for all of 2024. They have fallen to about $200,000 over the past 12 months.

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And the cost of cross-border business has continued to rise.

Before Woodland Pulp stopped taking Canadian timber, the company had a lumberyard in Florenceville ,where producers could drop off wood. Woodland would then take responsibility for shipping it the rest of the way to the mill. 

Now it’s up to individual producers to source transportation and to arrange a broker to help meet cross-border requirements. That’s adding between $60 and $100 per load of timber heading to the U.S.

“The markets are tightening up, and the prices are going down, and you can only go down so far before it’s just done,” Jensen said.

“A mill can stop and start up, maybe. But a private guy who loses his equipment, he’s lost everything. He’s not coming back.”

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