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Foreign-born residents make up 70% of Hawaii hotel housekeepers. Some have college degrees

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Foreign-born residents make up 70% of Hawaii hotel housekeepers. Some have college degrees


HONOLULU (HawaiiNewsNow) – As unionized hotel employees in Waikiki and Wailea call for better staffing and work conditions — a reminder of where many of them come from.

Nely Reinante is among thousands who do the dirty work of Waikiki. A hotel housekeeper since 2010, Reinante calls it backbreaking.

“We sacrifice a lot with our sweat and blood, but we just adapt. We just accept it to ourselves that it is our job. We need to love our job in order to provide the service that our guests need. And in exchange we can provide for our family,” she said.

Foreign-born residents make up nearly 70% of housekeeping cleaners in Hawaii and about half of kitchen staff.

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In fact, a third of the state’s tourism and hospitality workers were born outside of the United States.

Some have college degrees and have had to give up their dreams and fields of study to survive in America.

“Many of us are graduates in the Philippines. But then we cannot carry the credentials coming here. Unless you’re gonna take the class again, or some do trainings. Because of housekeeping there’s no training, you’re only trained to clean,” she explained. “It’s really hard. It’s like fighting your own, your inner battles.”

For newly arrived immigrants who speak little English, cleaning is an easy way to make money quickly, and sometimes earn more than white collar jobs.

Employer-subsidized healthcare is a huge draw for mothers like Nerissa Acdel. She moved to Hawaii when she was 19.

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“Working in the hotel, it’s like, good for me because I have a three kids like, you know, I have the benefits that they have the medicals, because living here with medical is so important, so I move in the hotel, like to work there to give a better future for my kids,” Acdel said.

Kids like Dania — whose parents moved to Lahaina from Mexico 20 years ago.

Though undocumented, they found work cleaning vacation rentals and restaurants. But there are downsides.

“They’re working these long hours, but they don’t get medical insurance, so don’t get any benefits. Through them, sometimes they get hurt, and they don’t get workers comp, they do have those jobs under the table being able to work,” she said. “But they are definitely sometimes taken advantage of.”

Those who do have a voice are using it.

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And no matter how dirty or difficult the work, immigrants say they’re willing to sacrifice for their families.

Watch more episodes of HNN’s series “Immigration in Hawaii.”



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Episode 39 of the ongoing Halemaʻumaʻu eruption is underway at Kīlauea | Maui Now

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Episode 39 of the ongoing Halemaʻumaʻu eruption is underway at Kīlauea | Maui Now


December 23, 2025, 9:01 PM HST

[V1cam] Kīlauea volcano, Hawaii (west Halemaʻumaʻu crater) VC: USGS

Episode 39 of the ongoing Halemaʻumaʻu eruption began at 8:10 p.m. HST on Dec. 23, according to an update from the Hawaiian Volcano Observatory. Sustained lava fountains approximately 100 feet in height are currently erupting from both north and south vents, with increasing heights.

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Past episodes have produced incandescent lava fountains over 1,000 feet high that produce eruptive plumes up to 20,000 feet above ground level.  According to the National Weather Service, winds are blowing from the northeast direction, which suggests that volcanic gas emissions and volcanic material may be distributed to the southwest. 

[V3cam] Kīlauea volcano, Hawaii (south Halemaʻumaʻu crater) VC: USGS
  • All eruptive activity is confined to Halemaʻumaʻu crater within Hawaiʻi Volcanoes National Park; commercial airports in Hawai’i County (KOA and ITO) will not be affected by this activity.
  • Three Kīlauea summit livestream videos that show eruptive lava fountains are available here: https://www.youtube.com/@usgs/streams
  • KPcam and MKcam provide views of the plume height for aviation purposes

Episode 39 was preceded by overflows of degassed lava that began at approximately 6:41 p.m. from the south vent and continued to increase in intensity until 8:10 p.m., when sustained fountaining began, according to the HVO.

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Most episodes of Halemaʻumaʻu lava fountaining since Dec. 23, 2024, have continued for around a day or less and have been separated by pauses in eruptive activity lasting generally at least several days. 

No changes have been detected in the East Rift Zone or Southwest Rift Zone. 

Kīlauea Volcano Alert Level/Aviation Color Code remain at WATCH/ORANGE. All current and recent activity is within Hawaiʻi Volcanoes National Park.

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Former teammates will square off as coaches for Hawaii and Cal in the Hawaii Bowl

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Former teammates will square off as coaches for Hawaii and Cal in the Hawaii Bowl


HONOLULU — A pair of former college teammates will face off when Hawaii takes on California in the Hawaii Bowl on Wednesday.

Hawaii coach Timmy Chang and Cal interim coach Nick Rolovich were quarterbacks at Hawaii and teammates for two seasons in 2000-01.

Chang made 50 career starts in four years, while Rolovich started 12 games over two seasons.

“I’m grateful to be here with Timmy, so much great history with us,” Rolovich said on Monday.

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He pointed out that the 15,000-seat Clarence T.C. Ching Athletics Complex where they’ll play on Christmas Eve sits on what previously served as the Rainbow Warriors’ practice facility, Cooke Field, where Rolovich was first introduced to Chang.

“I think that makes it even more special, that the game’s not only played in Hawaii, but played kind of right there in that spot,” Rolovich said.

Chang, in his fourth year leading Hawaii (8-4), said he and Rolovich were roommates on the road in their playing days.

Hawaii head coach Timmy Chang in the first half during an NCAA football game against Arizona on Saturday, Aug. 30, 2025, in Tucson, Ariz. Credit: AP/Rick Scuteri

“We ended up building a close bond,” he said. “I got to learn so much from this guy here, just watching him go through everything that a college student-athlete goes through, the ups, the downs. There’s so many things that I learned from Rolo. … (We were) just kids at 18 to 20, 21 years old, coming together and now look at us here. It’s special, it really is.”

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Bowl-ing season

Hawaii will be making its 15th bowl appearance and its 10th in the Hawaii Bowl. The last postseason appearance for the Rainbow Warriors came in 2019, when they beat BYU in the Hawaii Bowl. They earned a bid to their hometown bowl in 2021, but were forced to withdraw due to COVID issues within the program.

Cal (7-5) will be playing its 27th bowl game. It earned bids to the LA Bowl in each of the past two seasons, but lost to Texas Tech in 2023 and UNLV a year ago. The Golden Bears are seeking their first eight-win season since 2019.

Inside the numbers

Both teams have found success passing the ball this season. Hawaii ranks ninth in the FBS in passing offense at 289.7 yards per game, while Cal’s average of 270.8 yards ranks 21st. Opponents have averaged 197.1 passing yards against the Golden Bears, the 37th best mark in the country, while Hawaii has surrendered an average of 218 yards through the air (62nd in FBS).

Cal ranks last (134th) in rushing offense at a mere 76.5 yards per game. Hawaii’s 104 rushing yards per game ranks 125th nationally.

Southpaw slingers

Both starting quarterbacks are left-handed and hail from neighboring towns on the west side of the island of Oahu. Cal’s Jaron-Keawe Sagapolutele, who has passed for 3,117 yards with 20 total touchdowns, is a true freshman from Ewa Beach, while Hawaii’s Micah Alejado calls Kapolei his hometown. The redshirt freshman has logged 2,832 yards through the air and tallied 22 total TDs.

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All-Americans

Cal defensive back Hezekiah Masses and Hawaii placekicker Kansei Matsuzawa each received All-America recognition for their respective senior campaigns. Masses recorded five interceptions, 18 passes defended and 43 tackles en route to an AP second-team selection, while Matsuzawa converted 25 of 26 field goals and all 37 of his extra-point attempts to earn AP first-team honors.

Change at the top

Rolovich was named interim coach after Justin Wilcox was fired on Nov. 23. Just six days after the coaching change, Cal upset then-No. 21 SMU 38-35 with Rolovich at the helm. On Dec. 4, the school announced the hiring of Oregon defensive coordinator Tosh Lupoi as the program’s coach. Rolovich will remain on staff for the Golden Bears as quarterbacks coach and assistant head coach.



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Hawaii Bowl attendees advised to take public transit to avoid traffic, parking

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Hawaii Bowl attendees advised to take public transit to avoid traffic, parking


HONOLULU (HawaiiNewsNow) – Planning to go to the Hawaii Bowl? City leaders are encouraging fans to utilize public transportation.

The Hawaii Bowl will take place Christmas Eve in front of a sold-out crowd at the University of Hawaii at Manoa’s Clarence T.C. Ching Athletics Complex.

Kickoff is set for 3 p.m.

To help attendees get to and from the game, the city Department of Transportation Services (DTS) is ramping up bus services that connect Skyline’s Ahua Lagoon rail station and the UH Manoa campus.

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“We want fans focused on the game, not on traffic or parking. TheBus and Skyline offer the safest and easiest way to get to UH Manoa and back home to celebrate the holiday with family,” Mayor Rick Blangiardi said.

Regular TheBus U Line service (Ahua Lagoon Drive Skyline Station–UH Manoa via the H-1 Freeway) will operate throughout the day.

To improve travel for game attendees, DTS will also run additional U Line service every 15 minutes between 12:15 p.m. and 2:45 p.m.

Along with the U Line and Skyline, the A Line (Ahua Lagoon Drive Skyline Station – UH Manoa) will be running regular weekday service between the Ahua Lagoon Drive Station and Sinclair Circle at UH Manoa.

Fans can also reach UH Manoa on Routes 1, 1L, 4, 6, and 13.

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DTS encourages riders to plan ahead using the Transit App to map out routes, check arrival times, and stay on top of travel options.

Regular fares will be in effect for Skyline and TheBus. All annual and monthly fares are valid for Skyline and TheBus.



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