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Dallas rolls out improved 311 app, now in Spanish

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Dallas rolls out improved 311 app, now in Spanish


It took a while, but Dallas finally has a Spanish version of its 311 service for mobile phones that allows residents to file complaints about city code violations. The new portal and app had a soft launch in December, but on Friday the city is kicking off its rebranding campaign.

This is critical. Making sure that residents are aware of this service is just as important as providing a tool they can use and understand.

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The marketing campaign for the Dallas 311 app includes 30-second commercial spots, billboards across the city and social media ads. City officials told us that they have also reached out to Spanish-speaking residents in person. The campaign will be announced Friday at a news conference in City Hall.

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Daisy Torres Fast, director of 311, told us that the city has a bilingual team that has been working with Dallas residents ahead of the app rollout. She said these staffers have been out and about attending community events at rec centers, libraries and other places to talk to people about 311.

The new 311 app is easy to navigate, but the Spanish version still needs improvement. Notably, the word for “save” has been translated with the Spanish equivalent for saving money (ahorrar), and “close” has been translated with a word that means “nearby” (cerca). This is confusing but should be an easy fix, Fast told us.

Iris Romo, a Bachman Lake resident, also noticed some of the translation issues in the app but highlighted improvements like the option to upload photos for service requests.

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Another improvement in the app is a form that allows residents to inform the city if they are facing retaliation from landlords for reporting code violations. This is an important protection for tenants who are vulnerable because of their economic or immigration status.

This is exactly the predicament Bachman Lake tenants faced last year when they reported hazardous conditions in their apartments. The city is right to be proactive in helping renters, and now this app will allow users with limited English skills to navigate Dallas’ bureaucracy more easily.

About 46,000 households in Dallas speak limited English, with almost 38,000 of those being Spanish-speaking homes, according to Census Bureau figures. Many of these residents are in West Dallas and eastern Dallas and live in apartment complexes. These areas should be a target of the rebranding campaign.

This technological upgrade should lead to better results for residents who report code compliance problems. The more residents know about it, the better.

We welcome your thoughts in a letter to the editor. See the guidelines and submit your letter here. If you have problems with the form, you can submit via email at letters@dallasnews.com

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New video of Lake Dallas explosion draws focus on order decades ago to remove old plastic pipes

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New video of Lake Dallas explosion draws focus on order decades ago to remove old plastic pipes


Investigators say last month’s explosion, which critically injured a woman, was caused by a natural gas leak. Atmos Energy said its crews later detected an isolated leak on a short section of pipe buried in the area. The company said the pipe was installed by a predecessor utility company and was made of a material used only in 1970 and 1971.



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Dallas Mavericks Owners Might Be Making Big Mistake in Search for New GM

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Dallas Mavericks Owners Might Be Making Big Mistake in Search for New GM


The search for the next general manager or president of basketball operations of the Dallas Mavericks has begun. They terminated Nico Harrison in November, which was about nine months too late, and gave any available candidates clear notice that they were open for business.

The plan was always to wait until after the season to start the search. While names popped up as the season reached an end, they didn’t begin turning over the staff until the Monday after the season ended. However, Dallas Mavericks fans are not going to like how the team is going about the search.

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Mar 23, 2026; Dallas, Texas, USA; Dallas Mavericks governor Patrick Dumont during the first half against the Golden State Warriors at American Airlines Center. Mandatory Credit: Kevin Jairaj-Imagn Images | Kevin Jairaj-Imagn Images

Patrick Dumont Leading Search for General Manager

NBA insider Jake Fischer reported that the Mavericks are not hiring a search firm in their hunt for a new lead executive. Instead, team governor Patrick Dumont is “acting as his own point person.”

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This is an… interesting decision, to say the least. Dumont is not a basketball person whatsoever, and most organizations usually hire a search firm. The Chicago Bulls hired one as they look for their replacement for Arturas Karnisovas. Just because a firm is hired doesn’t mean a team will listen, though.

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The Mavericks hired a firm in their last search for a GM. They let Donnie Nelson go in 2021 after a long tenure with the Mavs. Instead of listening to the firm, though, Mark Cuban ignored it to hire Nico Harrison, who had no previous NBA front office experience. Harrison had been an executive with Nike, which gave him connections with players like Kyrie Irving, Anthony Davis, and plenty of others.

For a while, that seemed to be working out okay. While he still had some questionable transactions, such as trading for Christian Wood and letting Jalen Brunson walk in free agency, they were still able to make a run to the NBA Finals in 2024. Then, he blew it all up, trading away Luka Doncic for an older and injured Anthony Davis, and the team hasn’t been the same since.

It’s imperative that the Mavericks get this hire correct. The interim Co-GM setup with Matt Riccardi and Michael Finley has performed admirably, but the 2026 NBA Draft is important for the Mavs to get right. It’s their best chance to pair Cooper Flagg with another young star, as they don’t own their first-round pick again until 2031 after this.

Hiring the right GM could help bring in more draft capital by bringing in bad contracts or flipping veterans into picks.

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Dumont was able to convince Rick Welts, a Hall of Famer, to come out of retirement to be the CEO and lead the charge for a new arena. Maybe Dumont pulls another rabbit out of his hat for the GM.

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Petar Musa’s Brace Not Enough as FC Dallas Draws LA Galaxy 2-2

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Petar Musa’s Brace Not Enough as FC Dallas Draws LA Galaxy 2-2


For a moment, it looked like FC Dallas was on its way to another statement win at home tonight.

Petar Musa scored two first half goals, to extend his Golden Boot leading tally to nine goals. But after Dallas grabbed control, the Galaxy found a way back before halftime with goals from Lucas Sanabria and Joseph Paintsil.

The second half brought more chances and more frustration for Dallas, which finished the night with 13 shots to LA’s nine. In the end, the point stretched Dallas’ unbeaten run to five games, though just like last week, it felt like another match where Dallas left points on the table.

Key Moments

7’ – GOAL! After a poor pass back by a LA defender, Petar Musa was free to go one-on-one with the LA goalkeeper. After a touch to get ahead of a defender, Musa slotted home his eighth goal of the season from outside the penalty box.

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21’ – Offside! Joaquin Valiente sent a floating ball over the Galaxy defense, where Musa was able to get behind the defense and make an easy play for what appeared to be his second goal of the night. The play was called offside despite a fairly lengthy review period.

38’ – GOAL! This one counts! Musa gets his second of the night off a great ball from Chris Cappis. Logan Farrington picked off the ball in the midfield. He then played Cappis wide to the left of the penalty area. Cappis immediately played a ball back across the goal for Musa to slide in and finish for his ninth of the season.

43’ – Goal LA. Lucas Sanabria got the ball near the top of the penalty area. He took a couple of touches to get outside the penalty box before firing a shot that beat Michael Collodi at the near post.

45+4’ – Goal LA. Gabriel Pec got the ball near the top of the penalty area. He pulled the ball back a bit, which caught a pair of Dallas defenders. This allowed Joseph Painstil to get free behind the Dallas defense as Pec played him through inside the penalty area. Pec immediately smashed home a shot above Collodi to tie the game.

75’ – Another offside goal. This time on a corner kick for Dallas, after a scrum in the penalty box, Kaick hammered home what looked to be the go-ahead goal. But after a few seconds the flag was raised due to a deflection on Osaze Urhoghide, who was in an offside position.

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Instant Reaction

Yeah, this is another disappointing result for this team. In a real way, it felt like the first half against Houston from last month. Dallas grabbed the lead, looked in control, but some defensive miscues opened the game up for the visitors to climb back.

With a double-game week coming up, this will certainly be another game where Dallas will wonder ‘what if’ more than anything else…especially when you factor in the two goals called off for offside.

About the Subs

Eric Quill went to his bench for the first time in the 66th minute, as he brought on Santiago Moreno for Logan Farrington. Quill went to his bench again 81st minute with Ran Binyamin and Nolan Norris coming on for Sebastien Ibeagha and Deedson. The final sub came during stoppage time with Herman Johansson and Joaquin Valiente coming off for Sam Sarver and rookie Nick Simmonds, who made his MLS debut.

Man of the Match

No question about it tonight, it has to be Musa.

Where does this fit into the season

As of this writing, the draw puts Dallas into a three-way tie for 5th place with Real Salt Lake and Seattle. Both are in action right now and look firmly in control of their games. I’d expect Dallas to be in 7th place by the end of the night.

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What’s next for FC Dallas

Dallas wraps up a three-game homestand next Wednesday night as they host Minnesota United.



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