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Underwhelming experience at SF taco and beer festival leaves attendees calling for refunds

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Underwhelming experience at SF taco and beer festival leaves attendees calling for refunds


SAN FRANCISCO (KGO) — Hundreds of people attending the West Coast Taco and Beer Festival in San Francisco Saturday were met with a long line leading to underwhelming expectations. For many, the event was not what they paid for.

“It was probably like almost an hour in line,” said Matt Jenkins who attended the event with his fiancée. “They only had one person checking tickets at the front door, which was insane. I don’t know, there were like probably over 1,000 people that were waiting in line.”

According to an admission ticket, the event offered alcohol tastings and taco samples from over 30 vendors. However, according to Jenkins and his fiancée Willa, it wasn’t anywhere close to that.

“It was not 30,” said Willa Bautista. “Ten maybe, and the beer was a little sample, and the line to get it was long.”

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They also say none of the food was free. It all costed extra.

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“We had heard after the first 20 minutes, all of the free options ran out,” Jenkins said. “But no one was even able to get in by the time that was offered.”

In a statement, Blue Stream Entertainment, the organizer said:

“We’re saddened to hear about the reaction we’ve had coming to San Francisco. When we built this company, our mission was to bring a community together to celebrate local chefs and breweries. We are as transparent as we possibly can be and we understand the community’s frustration with the long lines and the limited tastings. We are currently working with our vendors to improve future events to make sure that we hold our mission statement true and improve the guest experience.”

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They went on to say they have changed the format for their upcoming event in San Jose. The tickets will include bottomless beer samples and the food will be for purchase. Jenkins and Bautista say they have tried to ask for refunds but haven’t been able to get ahold of anyone.

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“I DM’d them on Instagram explaining the situation and asking for a refund, but I haven’t heard anything back yet,” Bautista said. “There wasn’t, like, an email or ‘contact us’ or anything, like, so I don’t know.”

Bautista said the event’s Instagram page was full of angry comments from festival attendees, and she believes a lot of those comments were deleted.

“I was looking at the comments. It was basically saying ‘This is a scam. Don’t go,’” she said. “Then, when we left the event like 30 minutes later, I wanted to see if more had commented and all the comments I saw before were gone.”

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To them, it was something they looked forward to, but now they think they just wasted $100.

“It is extremely deceptive of those people to throw an event like that,” Jenkins said. “Then to think they will be ok having people come to an event like that.”

Copyright © 2024 KGO-TV. All Rights Reserved.



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San Francisco, CA

Giants Head Home to San Francisco After Shutout Loss

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Giants Head Home to San Francisco After Shutout Loss


After Sunday’s 3-0 loss to the Washington Nationals, the San Francisco Giants headed back to the West Coast. They’re going back to the Bay Area, too.

The Giants have a date with the Los Angeles Dodgers for a three-game series at Oracle Park starting Tuesday night.

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So, San Francisco probably wanted to get out of Washington, D.C., with a win. That didn’t happen at Nationals Park on Sunday afternoon.

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Nationals reliever Andrew Alvarez, the third pitcher used by the team on Sunday, picked up the victory with 4 1/3 innings of work. Giants starter Robbie Ray absorbed the loss, falling to 2-3 this season.

Ray worked six innings, giving up seven hits, three runs (all earned), walking one, and striking out seven Nationals. If the Giants’ offense had found a way to tack on some runs, then Ray’s outing wouldn’t have looked so bad.

The Giants’ bats, though, had eight hits. The big number for Giants manager Tony Vitello to look at in the box score after this one was, well, pretty big. San Francisco left 10 runners on base on Sunday, going 0-for-11 with runners in scoring position. This indicates that San Francisco had plenty of opportunities to score some runs.

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They just didn’t get the job done.

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Let’s go to the bottom of the fifth with the Giants and Nationals in a scoreless tie. With nobody out, the Nationals’ Keibert Ruiz connected for his third double this season. Nasim Nuñez scored to put Washington up 1-0.

With one out, Curtis Mead sent a Ray pitch over the left-field wall, a two-run blast that gave the Nationals a 3-0 lead.

San Francisco had a scoring threat in the top of the eighth inning. With runners at first and second base and nobody out, Casey Schmitt grounded into a double play. Matt Chapman, who was on second base, went to third. But the Giants were unable to bring him home.

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Rafael Devers and Drew Gilbert went 2-for-4 at the plate for the Giants, producing half of the Giants’ hits.

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The Giants fall to 9-13 this season, sitting in fourth place in the National League West Division. The Nationals’ record goes to 10-12, good enough for third place in the National League East Division.

All eyes now turn toward Oracle on Tuesday night. It’ll be a chance for two longtime rivals to renew their rivalry.

Baseball fans know that the Giants-Dodgers matchups usually are must-see TV.

That’s probably going to be the case once again as Giants fans watch their team battle the Dodgers. Those lucky to have tickets to the three-game series at Oracle Park will show up in Giants colors, hoping to see Los Angeles head back to Southern California with either a series loss or a Giants’ sweep.

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Buckle up, Giants fans. It’s about to get rowdy at Oracle Park.

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San Francisco, CA

Why do gray whales keep dying in San Francisco’s waters?

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Why do gray whales keep dying in San Francisco’s waters?


The 4,140-sq-km bay is the largest estuary on the west coast of the US. Before 2018, this species of whales wasn’t known to stop seasonally or consistently in the bay, bypassing it on their migration route down to Baja California and back up the Arctic, said Josephine Slaathaug, who led a recent study on gray whale mortality in the bay.



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San Francisco, CA

Eastbound I-80 closure in San Francisco snarls traffic, slows business

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Eastbound I-80 closure in San Francisco snarls traffic, slows business


One of San Francisco’s busiest freeways remained shut down Saturday, creating major traffic delays and dampening business for some local restaurants and shops.

All eastbound lanes of Interstate 80 just before the Bay Bridge are closed as crews work around the clock to rehabilitate the roadway. The 55-hour shutdown, which began on Friday night, is scheduled to last until Monday morning in time for the commute.

The closure has forced drivers onto detour routes, leading to heavy congestion for those trying to reach the East Bay, including Oakland and Berkeley. 

The impact is being felt beyond the roadways.

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At MoMo’s, a restaurant across from Oracle Park, staff found business noticeably slower.

“A little bit more mellow than usual. We usually see a little bit more foot traffic, a little bit more people on Saturdays,” said Daniel Bermudez, executive chef at MoMo’s.

Bermudez believes the freeway closure may be discouraging visitors from coming into the city this weekend, despite favorable weather.

“The weather is beautiful today. It’s nice and sunny. So we have plenty of tables outside,” he said.

With the San Francisco Giants playing an away game, the restaurant had hoped fans would still gather to watch, but turnout during game time remained light.

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“This is kind of like our off-season Saturday. A lot slower than our baseball weekend,” said Casandra Alarcon, general manager at MoMo’s.

Other small businesses in the Mission Bay and South of Market neighborhoods reported similar trends, saying most of their customers are regulars who live nearby rather than visitors.

“A little bit slower for sure. Before, we had tourists come and walk to the baseball park,” said Ajaree Safron, manager at Brickhouse Cafe & Bar.

Caltrans has shut down eastbound lanes between 17th and 4th streets to repave the 71-year-old roadway. The goal is to extend the life of the Bayshore Freeway by another decade.

City and transportation officials said the timing of the closure was intentional, noting fewer major events scheduled in San Francisco this weekend, aside from the Cherry Blossom Festival.

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Westbound lanes remain open, and officials said traffic heading into San Francisco from the East Bay has not been significantly affected.

“Getting into the city, it wasn’t too bad.  Regular [traffic], what we expect on a Saturday morning,” said visitor Andrea Inouye.

While the closure has posed challenges for businesses, some workers said they are taking it in stride.

“Hopefully, it’s not for too long and we get past it, and get back to our normal routine,” Bermudez said.

Despite early concerns about widespread gridlock, transportation officials said the region has avoided the worst-case scenario. Traffic remains heavy in areas near detours, but the anticipated “carmageddon” has not materialized, in part because many drivers chose to avoid the area or take public transit.

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