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Colorado property management firm to pay $1 million after state probe finds renters were illegally billed for services

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Colorado property management firm to pay  million after state probe finds renters were illegally billed for services


A Front Range property management company has agreed to pay about $1 million to the state after illegally billing tenants for standard apartment services like repairs, the Colorado Attorney General’s Office announced Tuesday.

Boulder-based Four Star Realty reached the settlement with Attorney General Phil Weiser after an investigation by the Colorado Department of Law exposed multiple instances of the company charging renters for unnecessary work, unrelated damages and other fees not outlined in their leases.

The settlement marks the first time the Department of Law has taken action since a state law went into effect in May 2022 that allowed the attorney general to investigate potential legal violations of housing laws and to utilize civil and criminal enforcement actions. The law also formed the fair housing unit within the agency.

Four Star manages 5,000 rental units in Boulder, Denver, Fort Collins and Greeley, specializing in off-campus housing for college students. The state plans to return $980,000 of the settlement to affected consumers, and a process for recompensation will be announced in the future, the attorney general’s office said.

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The Department of Law ordered the company to send it a list of residents who vacated their properties from January 2020 through Dec. 1, 2023. Government officials plan to go through those records and contact tenants to return their money.

At a news conference Tuesday, Weiser listed two potential concerns for his office: being unable to reach every mistreated resident in the Four Star case or finding even more tenants who were affected, which would bring the total money owed beyond the $1 million settlement. So Weiser encouraged Colorado tenants who’ve experienced legal rights violations with Four Star and other landlords to report them at stopfraudcolorado.gov.

“Too often, landlords and property management companies nickel and dime tenants by deceiving them into paying for things like normal wear and tear or damage from previous tenants, or by charging fees not reflected in leases,” Weiser said in a statement. “For consumers who are able to act effectively as their own lawyers, they may complain and get their money back; most consumers, however, are unable to do so and are mistreated in violation of the law.”

Four Star Realty still “strongly denies many of the factual allegations made by the state, including that it engaged in a course of conduct to improperly withhold security deposits,” the company said in a statement Tuesday`. “Nonetheless, rather than spend years of expensive litigation defending itself, Four Star Realty decided to put this matter behind it and instead focus on its business.”

CEO Caldwell Sullivan pointed to his company as having “always been committed to following industry standards.”

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“However, in a time of progressive tenant advocacy that is quickly changing the landscape of property management in Colorado, we experienced scrutiny in this investigation for practices that are widely used in the industry,” Sullivan said in a statement. “Industry standards will undergo many changes as a result of these policy decisions.”

The Colorado Attorney General’s Office and the 20th Judicial District Attorney’s Office in Boulder spent more than a year on their investigation, which initially was spurred by occupant complaints.

District Attorney Michael Dougherty said his office had heard from college students, their parents, the city of Boulder and the University of Colorado Boulder with concerns about security deposits that had been wrongfully withheld by Four Star over the past couple of years.

Those deposits can range between $5,000 and $10,000, he added at the news conference.

Four Star is now required to disclose all costs to renters in their leases. It must also cut its repainting charges, and reevaluate the necessity of carpet cleaning before levying a fee. It must keep documentation about property inspections and withheld security deposits for three years, and share them with any tenants who ask.

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A slide describing renters rights is shown as Colorado Attorney General Phil Weiser hosted a press conference with Boulder District Attorney Michael Dougherty at the Colorado Bar Association in Denver on Tuesday morning, Jan. 9, 2024. (Photo by Hyoung Chang/The Denver Post)

Four Star can’t retain money from a security deposit, including for rekeying, unless the withholding is “directly related to the tenant’s conduct.” It can only charge for rekeying if leasees opt for Four Star rekey locks, with prices made transparent in advance.

With more than 600 reviews on Google, the company has earned a 2.9-star rating out of 5. The most recent reviews posted within the past few months either give the company very low or very high scores, with the 5-star ratings often complimenting specific employees.

Weiser declined to disclose any other investigations that may be underway, but said, “This will not be the last such matter that we bring forward to advocate and fight for tenants.”

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Denver, CO

Man arrested on suspicion of murder in Denver shooting near South Park Hill, Hale

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Man arrested on suspicion of murder in Denver shooting near South Park Hill, Hale


Denver police arrested a 35-year-old man on suspicion of first-degree murder in a fatal shooting near East Colfax Avenue and North Dahlia Street.

Joseph York was arrested Thursday after detectives identified him as a suspect through interviews and surveillance video, the Denver Police Department said in a news release Friday.

Detectives believe York was arguing with the victim, 25-year-old Elijah Barr, before the shooting in the early hours of June 7, the Denver Police Department said in a news release Friday. The intersection is between the city’s South Park Hill and Hale neighborhoods.



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Denver, CO

Claimed by Christ, Free in Him: Archbishop Golka Celebrates First Juneteenth Mass in Denver

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Claimed by Christ, Free in Him: Archbishop Golka Celebrates First Juneteenth Mass in Denver


The annual archdiocesan celebration highlighted human dignity, Black Catholic faith and the healing power of Christ’s love.

Denver Archbishop James Golka celebrated Mass for the annual archdiocesan commemoration of Juneteenth at Cure d’Ars Parish in Denver. (Photo by Matt Walker/Denver Catholic)

“This is my first Juneteenth celebration as a priest or a bishop. I’m honored that this could be my first, right here,” Denver Archbishop James Golka said during the Mass commemorating Juneteenth at Curé d’Ars Parish in Denver on Sunday, June 14.

Celebrating the day the Emancipation Proclamation reached enslaved African Americans in Galveston, Texas, Juneteenth marks the end of slavery in the United States. This year’s annual archdiocesan Mass, organized by the Office of Black Catholic Ministry and bringing together parishes and groups from across Northern Colorado, also served to welcome the recently arrived archbishop, who was warmly greeted with processions by the Knights of Peter Claver and Ladies Auxiliary, liturgical participation by the Curé d’Ars youth group and choir, and additional music by the Queen of Peace African Catholic Society.

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“You have a very beautiful church here. The building is okay, also,” Archbishop Golka remarked, noting the beauty of the people of God, the Church, amid laughter and applause.

Carolyne Richardson, member of the Knights of Peter Claver Ladies Auxiliary at St. Ignatius of Loyola, was particularly touched by Golka’s quiet enthusiasm. 

“The church was overflowing with diverse ethnicities joining in this celebration. Everyone was elated to meet Archbishop Golka. He seemed to look each parishioner in the eye with genuine care and concern,” she noted. “It was sheer jubilation watching him sing the gospel songs along with the choir.” 

Recalling his time with fellow bishops at their annual spring meeting in Florida, the archbishop reflected on Pope Leo’s encyclical, Magnifica Humanitas, and its discussion on the reality of slavery.

“Although there was not always consistency in practice — slavery was long tolerated before being unequivocally condemned — there has been a continuous affirmation throughout history of the dignity of every human being created in the image of God, even if it took eighteen centuries for the full incompatibility with slavery to be explicitly recognized,” the Holy Father wrote. “This constitutes a wound in Christian memory, one for which we cannot consider ourselves detached. It is impossible not to feel deep sorrow when contemplating the immense suffering and humiliation endured by so many in stark contrast to their immeasurable dignity as persons infinitely loved by the Lord” (Magnifica Humanitas 176).

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“Finally, Pope Leo says this to you, to all of us,” the archbishop noted as he finished quoting the Holy Father’s encyclical. “‘For this, in the name of the Church, I sincerely ask for pardon.” 

(Photos by Matt Walker/Denver Catholic)

In his characteristically deeply pastoral way, Archbishop Golka offered the deep, personal love of Christ as a spiritual foundation and antidote to any and all attacks against humanity, be they in the form of slavery or the lurking dangers of artificial intelligence.

“At your Baptism, you were claimed by Jesus Christ. That’s our identity. The evil one tries to make us forget that. We forget that we are beloved children of God. We begin to think that maybe we are worthless, that there’s no reason why we’re here. That is a lie,” the archbishop emphasized. “When God created the universe, he had you in mind, to be here at this time, and this place for his purposes. And he wants to use you in everything. That means, he can use your weakness and your mistakes if you let him.”

The call to surrender more completely to the Lord of love, whose Sacred Heart burns in love for souls, resonated deeply with those in attendance.

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“The Mass was more beautiful than I could have imagined,” said Kateri Williams, director of the Office of Black Catholic Ministry. “Archbishop Golka’s homily deeply touched those in attendance, and many were moved to tears as he spoke of the Father’s unconditional love and as he reminded us that each of us has a unique purpose and calling in God’s plan.”

Osahon “Osi” Ogbeide, one of several members of the Youth Ministry at Curé d’Ars who read the Prayers of the Faithful, was also taken by the seeming contradiction in Archbishop Golka’s homily. 

“The homily focusing on being a slave and surrendering to the lord was very impactful because it reminded me that God wants the best for us. And that can only be achieved in surrendering to him,” he said.

As we continue to surrender to God and follow his plan, even when it surprises and confounds us, we participate in the Kingdom of God, the archbishop concluded.

“God’s purposes are much more immense than my plan. My plan is pretty puny,” Archbishop Golka said. “God’s purposes began with creation, and they’re going to the Second Coming of Jesus Christ and the Reign of God. We get to participate in the Reign of God coming, if you use God’s gifts for God and God’s purposes.”

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Denver, CO

Denver Public Schools’ decline in enrollment continues to reshape district

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Denver Public Schools’ decline in enrollment continues to reshape district


Factors such as declining birth rates and families moving out of the city are contributing to declining enrollment at Denver Public Schools. In turn, it’s reshaping the district’s future.

“I think we’re in a good position, but it’s responsible for us to always be looking in the future and knowing we have to make some adjustments,” said Chuck Carpenter, the district’s CFO.

In a two-year span between this past school year and next, DPS expects a decline in enrollment of around 1,700 students.

“We haven’t really seen anything like this,” said Carpenter in response to the consistent decline.

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Because of this trend, the district is facing a $28 million structural deficit over the next five years.

“We have a balanced budget now, and we’re not predicting that we’ll have an unbalanced budget in three years,” said Carpenter. “We’re saying we need to make adjustments over the next three, four years, so that our budgets are balanced.”

DPS’s Director of Campus Planning, Andrew Huber, told CBS Colorado in an interview last month that those adjustments will likely include closing down more schools.

“Additional school closures will be necessary in the upcoming years. When exactly that would be is hard to forecast right now,” said Huber.

The district’s CFO says his biggest takeaway from a recent round of closures is to make sure to give families options for what’s next.

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“No one wants their school closed, but the second-best option isn’t going to be the same for every family,” said Carpenter.

This issue could be one Denver faces for years to come.

“We sort of say, how many kids are born here? Because in five years, those kids will be kindergartners,” Carpenter added.

The city’s birth rate peaked in 2005, meaning those babies have already graduated high school. And, according to the Colorado Department of Local Affairs, more young families move out of Denver and into surrounding counties than move into the city.

“I think school consolidation is very — I understand why people want to talk about it, but I think it’s more about, like, how do we make sure that the programs that are offered are rich programs,” said Carpenter.

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Carpenter also says the district is closely monitoring some potential cuts to federal grants for students of poverty and language learners. He says those decisions will be made by October for the start of the new fiscal year, and cuts would have a “terrible” impact.



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