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Opinion: California utilities have lofty climate goals. Too bad their customers are in the dark

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Opinion: California utilities have lofty climate goals. Too bad their customers are in the dark


Regardless of the presidential election results, the clean energy transition is still a major priority for the nation’s electric utilities. Perhaps nowhere in the world is the pressure more intense than in Southern California, where the demands on the power grid are high and many residents are well acquainted with the consequences of aging, unsuitable infrastructure.

Many electric utilities now consider sustainability crucial to their overall strategy. However, as evidenced by countless examples of conservatives being elected on anti-environmental platforms, the majority of consumers just aren’t thinking that much about clean energy.

For the past four years, my team at J.D. Power and I have been analyzing customer awareness of and support for utilities’ climate programs and goals in an annual Sustainability Index. Without fail, we found that very few customers have any awareness of their utilities’ clean energy goals. This year’s index found that just 22% of customers knew their utilities had such goals, a figure that was even lower in previous years.

I experienced one aspect of this phenomenon as a consumer when I went through the grueling process of learning about and applying for California and federal rebates for an energy-efficient heat pump system I installed in my home last year. Even though I wrote about that ordeal for The Times and heard from consumers who had similar experiences, I have yet to get any response from my utility. Heat pumps have been a cornerstone of clean energy transition efforts, but when it comes to installing and using them and understanding their benefits, utilities are leaving consumers on their own.

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A deep dive into my combined electric and gas bills showed that my total expenses dropped 3% in 2024 compared with the same period in 2022, before I began installing the system. And because average unit electricity prices increased by more than 20% in the interim, my adjusted heating costs are down more than 23%. In addition, I now have the benefit of air conditioning during summer heat waves, which I did not have prior to the conversion.

But before I could even begin to understand the extent of these benefits, I had to download reams of data from Pacific Gas & Electric Co.’s data hub, build a spreadsheet to organize and chart my energy use and utility billing trends, and cross-reference everything with federal greenhouse gas equivalency calculations. Does anyone think an average consumer would go through all this?

The experience illustrated the chasm between the way utilities communicate about environmental responsibility and the way consumers live it. The fact is, if any utilities are ever going to meet their sustainability targets — many of which call for reaching net zero greenhouse gas emissions by 2030 — they are going to need their customers to change their behavior. But given that few customers are even aware of these priorities, and that most are far more concerned about affordability than they are about sustainability, there is a complete disconnect between utility and customer goals.

But these goals can be aligned if the companies explain and promote them clearly and convincingly. We’re living through a historic transformation that has the potential to reinvent heating and cooling, travel and more. Smart-grid technologies can put individual homeowners at the center of the energy storage and transmission system. None of that will happen without massive consumer buy-in.

Utilities should be launching bold outreach strategies, investing in customer education on how to save money (and pollution) by adopting new technologies, and making it easy for consumers to help them reach their environmental goals. But most utilities are instead wasting their time talking about lofty sustainability targets that lack the substance and support they need to become reality.

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Electric utilities have a huge opportunity to help customers save money and improve their experience, increase their own revenue and meet their clean energy goals. To do so, they need to start understanding and communicating effectively with their customers.

Andrew Heath is the vice president of utilities intelligence at J.D. Power.



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Two Republicans lead race to be next California governor—New poll

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Two Republicans lead race to be next California governor—New poll


Two Republican candidates are leading the latest poll in California’s gubernatorial race amid concerns that Democrats could be locked out of the general election in the solidly blue state.

Newsweek reached out to the California Democratic and Republican parties for comment via email.

Why It Matters

California is a solidly Democratic state that rarely elects Republicans to statewide office. However, Democrats are facing a potential challenge in next year’s gubernatorial race. The Golden State uses a unique “jungle primary” system where all candidates, regardless of their party, appear on the same ballot and the two candidates who receive the most votes advance to the general election. This means there is a possible, even if unlikely, scenario where two Republicans could advance to the general election and lock Democrats out of the race.

A string of recent polls suggests that could be a possibility in the race next year to replace retiring Governor Gavin Newsom, a Democrat, who cannot run for a third term due to term limits.

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What To Know

California’s gubernatorial race has drawn the interest of several well-known Democrats in the state including Representative Eric Swalwell, former Representative Katie Porter, former Secretary of Health and Human Services (HHS) Xavier Becerra, businessman Tom Steyer, former Los Angeles Mayor Antonio Villaraigosa, Superintendent of Public Instruction Tony Thurmond and former Controller Betty Yee.

By contrast, two well-known Republicans—Riverside County Sheriff Chad Bianco and commentator Steve Hilton—are in the race.

The math problem for Democrats would be if the high number of Democrats split the vote in a way that allows Bianco and Hilton to narrowly advance to the general election. Early polls show that as a possibility, though there is still time for Democratic voters to coalesce around specific candidates before June’s primary.

On Thursday, pollster Civic Lens Research released a survey showing Bianco and Hilton advancing to the general election. Hilton led with just under 18 percent of the vote, while Bianco followed with about 14 percent.

Swalwell placed third with about 12 percent support, while Porter and Steyer followed with 9 and 7 percent support, respectively. Still, many voters are still unsure of who they are going to support—and could be decisive in the race. Thirty-one percent said they were undecided in the poll.

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The poll surveyed 400 likely California primary voters via a web questionnaire sent by text message between December 14 and 16.

Other polls have also showed a Democratic lockout as a possibility. An Emerson College poll, which surveyed 1,000 likely voters from December 1-2, showed Bianco leading with 13 percent, while Hilton and Swalwell were tied at 12 percent. An FM3 poll showed Hilton lead with 18 percent, followed by Bianco and Swalwell at 17 percent. It surveyed 821 likely voters from November 30 to December 7 and had a margin of error of plus or minus four percentage points.

Zev Yaroslavsky, a former member of the Los Angeles County Board of Supervisors and director of the Los Angeles Initiative at the University of California, Los Angeles, told Newsweek polls are “largely reflecting name identification and party identification.”

“Voters are not focused on the June primary yet,” he said. “With only two Republicans in the mix along with half a dozen or more well-known Democrats, it is not surprising that most of the candidates are bunched up.”

Democratic and undecided voters are likely to “consolidate behind one or two prominent candidates” by the spring, Yaroslavsky said, noting that other candidates will either drop out or “just be relegated to electoral irrelevancy.”

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“The top Democrat will assuredly receive far more than 13% in June. Republicans have a ceiling of what they can hope to get in California, and when Democratic and independent voters coalesce around on or two candidates, at least one of the leading Democratic candidates will come in first or second and advance to the general election. At that point, it’s the Democrats’ to lose,” he said.

What People Are Saying

Corrin Rankin, chairwoman of the California Republican Party, told Newsweek in November: “Poll after poll shows Californians are tired of the decades of failure and corruption by Democrats, and they are turning to Republicans for real solutions and leadership on issues like affordability, public safety, and homelessness.”

Rusty Hicks, chair of the California Democratic Party, told Newsweek in November: “We look forward to electing another Democrat as California’s next Governor in 2026.”

What Happens Next?

The primary is set for June 2, 2026, so candidates will spend the first half of next year making their case to voters to convince them they are the best option to lead the nation’s most populous state.



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California orders Tahoe Truckee schools to leave Nevada sports over transgender athlete dispute

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California orders Tahoe Truckee schools to leave Nevada sports over transgender athlete dispute


The California Department of Education is requiring the Tahoe Truckee Unified School District to follow state law in another clash over transgender athletes in youth sports in the state. 

Currently, student-athletes in Tahoe Truckee Unified play sports in Nevada because of how close they are. But Nevada now bans transgender athletes in girls’ sports, which is against California state law. 

So after decades of playing in Nevada, California’s Department of Education is requiring the Tahoe Truckee Unified School District to compete in California to comply with state laws that allow student athletes to compete based on their gender identity.

David Mack is the co-founder of Tahoe Pride and describes the new youth sports divide in the Tahoe region.

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“So no one’s happy, it’s really sad, it’s quite tragic in that way,” Mack said. “People feel really upset that the school moved so fast on this. They feel blindsided, they feel not listened to, and then other people, like the trans kids, are getting steamrolled over like they’re not recognized in this argument.”

Nevada state lawmakers passed a law in April requiring a mandatory physical signed by a doctor to deem the athlete male or female based on their birth sex. 

“This is a politically manufactured issue to try to divide people,” Mack said. 

The Tahoe Truckee Unified School District is responding to the California Department of Education with a solution that the district legally join the California Interscholastic Federation in 2026, but continue to play in the Nevada Interscholastic Activities Association through 2028.

When asked if transgender athletes would be able to compete while operating in the NIAA, the district said it’s “still in the early stages of this transition, and many details are still being developed.”

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In an October letter addressed to the California Department of Education, the school district’s attorney, Matthew Juhl-Darlington, said the Tahoe Truckee Unified is “not aware of any transgender youth who have expressed interest in participating in its 2025-2026 athletic programs.”

“While the NIAA recently updated its polices to define ‘male’ and ‘female’ based on sex assigned at birth and not as reflected in an individual’s gender identity, as required under California law, the District is interpreting and implementing this policy in a manner consistent with California’s legal requirements,” Juhl-Darlington said in the letter. 

California Republican Rep. Kevin Kiley is opposed to the state order, arguing the weather conditions in Tahoe need to be considered.

“So in order to compete in a California league, you have to deal with this snowy weather and the travel dangers and so forth,” Kiley said.

The school board was expected to explain its solution to both join California’s CIF while playing in the NIAA through 2028 to parents and students Wednesday night at a board meeting.

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So far, the California Department of Education has not said if it will accept this as a solution.



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California wants Verizon to compromise more on DEI

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California wants Verizon to compromise more on DEI


A CA judge recommends approval for Verizon/Frontier but thinks more DEI commitments are neededNotably, the judge determined Verizon’s letter to the FCC doesn’ | A state judge recommended California approve the Verizon/Frontier deal, if the operator agrees to some DEI and workforce commitments.



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