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Arizona's biggest homeless services program faces $1.5 million shortfall

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Arizona's biggest homeless services program faces .5 million shortfall


Annika Cline/KJZZ

The sleeping area at Central Central Arizona Shelter Services (CASS) shelter in Phoenix.

The state’s largest emergency shelter program may soon have to cut services to people experiencing homelessness. 

Central Arizona Shelter Services, known as CASS, serves the Valley and its biggest shelter is near downtown Phoenix. Thanks to an infusion of federal funds related to the pandemic and recovery, CASS was able to increase its beds from 470 to 650. But, now, cuts could be coming.

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“We’ve had a 56% increase in security costs since 2019,” said Lisa Glow, executive director of CASS. 

Between its adult shelter near downtown and its family shelter, the nonprofit is facing a $1.5 million shortfall this year. Not only because of higher operating costs, Glow said, but because they didn’t get any of the $40 million in grants from the state’s homeless shelter and services fund. 

“We wouldn’t be here if we had had that support from the state but there was huge competition and, you know, a lot of worthy projects.”
— Lisa Glow, executive director, CASS

“We wouldn’t be here if we had had that support from the state but there was huge competition and, you know, a lot of worthy projects,” she said.

Glow and CASS’s board president, Bill Morlan, recently appeared before the Phoenix City Council asking for more money.

“We have every intention of going out to private funders, private fundraisers, foundations, other municipalities,” Morlan said.

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Vice Mayor Debra Stark, whose district includes a family shelter operated by CASS, issued a funding call to other cities.

“If you don’t want the shelters in your jurisdiction then help us, because I am very grateful for what they’re doing in Sunnyslope,” she said.

Desk with signs on walls

Kathy Ritchie/KJZZ

The intake area at Central Arizona Shelter Services in Phoenix.

In the past three years, Phoenix has earmarked $140 million for homeless outreach, services and shelters. Councilmember Kesha Hodge Washington mentioned last year’s court-ordered clean up near downtown, where hundreds of people had been living in tents.

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“I think we all can sit here and agree that we pride ourselves in cleaning up the area around “The Zone” making sure we were able to serve more of our unsheltered population and it would be a disservice for us to have to walk that back and not be able to provide service in the scope we have before,” she said.

Councilmembers agreed to increase the city’s contract with CASS, using $169,160 annually from the city’s general fund for potentially five years. But a bigger financial issue beyond homelessness needs to be addressed, warned Councilmember Yassamin Ansari.

“This is, I think, a looming crisis that we all are aware of but maybe the public is not as aware of,” she said.

Phoenix has poured hundreds of millions into various programs, thanks to federal funding through the American Rescue Plan Act, often called ARPA. Those dollars will disappear by the end of this year.  

“And I’m very concerned about what that means for the future of addressing homelessness and so many other amazing programs that our city has been able to start,” Ansari said.

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“This is, I think, a looming crisis that we all are aware of but maybe the public is not as aware of.”
— Yassamin Ansari, Phoenix councilmember

City Manager Jeff Barton said homeless services remain at the top of the ARPA spending list.

“As you know, for the past couple of months, we’ve been going through regular and reoccurring exercises to reallocate our ARPA funds to ensure that we maximize those dollars, and to ensure that we spend those dollars where they’re intended to be spent by priority,” Barton said.

Even after getting $400 million in ARPA funds, Phoenix could find itself itself in a situation like CASS: facing a budget shortfall. That’s because the state is changing the way it shares income tax with cities, and Phoenix will get $36 million less in the fiscal year that starts July 1. And, next year, when cities can no longer collect tax on residential rents, Phoenix will be out more than $40 million.

Meanwhile, Glow said CASS is compiling a list of ways to cover its $1.5 million gap.

“So cutting case management, the four case managers, plus client advocates, would reduce our staffing, which would mean those 600 to 650 people would not be staying in all day, they would leave for six to eight hours a day, which is how we used to do things. And there’s some other things, facilities and things we would cut,” she said.

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They have until March 30 to come up with the cash.

More stories from KJZZ

Several beds line the walls and floor at Central Arizona Shelter Services

Kathy Ritchie/KJZZ

Several beds line the walls and floor at Central Arizona Shelter Services in Phoenix.





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Arizona

Trying to beat the heat: Addressing rising temperatures in Southern Arizona

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Trying to beat the heat: Addressing rising temperatures in Southern Arizona


The University of Arizona and Tucson are known for yearlong warm weather, but when is it too much? With temperature reaching record highs in March, the city of Tucson has already reported increased temperatures for this year. 

In the wake of the third annual Southern Arizona Heat Summit, integrating voices throughout the City of Tucson, community stakeholders and experts from UA gather to speak about possible solutions and policies to address rising temperatures and extreme heat. 

The summit strives to ensure that the lived experiences of Southern Arizona residents are voiced. The first summit commenced in 2024, in response to the declaration of an extreme heat emergency in Arizona by Gov. Katie Hobbs, as part of a larger plan called Arizona’s Extreme Heat Response Plan. 

With representation from organizations such as the American Red Cross, the National Council for Occupational Safety and Health, Arizona Jobs with Justice, Tucson Indian Center and many more, the summit emphasized the importance of the perspective and concerns of stakeholder groups throughout the community. 

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The summit included a variety of UA experts, including faculty representing the School of Geography, Development and Environment; the Udall Center for Studies in Public Policy; the Mel & Enid Zuckerman College of Public Health and the College of Architecture, Planning and Landscape Architecture.

One particular project, led by Ladd Keith at the School of Landscape Architecture and Planning, is a part of the Southwest Urban Corridor Integrated Field Laboratory, which is funded by the United States’ Department of Energy to explore extreme heat throughout Arizona. SW-IFL works in collaboration with other national laboratories including those at ASU and NAU. 

The team works to analyze extreme heat in the southwest and rural areas, and how communities deal with heat by conducting interviews. The team has also prescribed policy to Pima County and the City of Tucson regarding more effective strategies to combat rising temperatures, such as green stormwater infrastructure. 

Anne-Lise Boyer, a post-doctoral researcher with the Climate Assessment for the Southwest, shared that the team particularly analyzed extreme heat in three parts: heat mitigation, heat management and heat governance.

Mitigation deals with prevention through strategies such as green infrastructure and planting trees, while management includes cooling sensors and heat warning systems. Governance allows these measures to be enacted through policy.

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In Tucson, some of the most meaningful work the team has engaged in has been drafting the City of Tucson’s Heat Action Roadmap in 2024, which outlines goals to mitigate and mandate extreme heat and its impacts while prioritizing community voices.  

The goals of the roadmap include informing and educating citizens of Tucson on the adverse effects of extreme heat and cooling people’s homes and neighborhoods by incorporating heat risk in regional planning. These steps are essential to practicing heat management, especially as the city of Tucson grows. 

“I think the most interesting thing about being based in Tucson is that because the heat has been here for a long time, it’s like a laboratory in itself,” Boyer said. “We have all this research and all this collaboration happening with local actors because it’s a pressing issue in Arizona.”

As the annual heat summit recurs, new ideas and perspectives continue to be shared throughout the community. Boyer shared that this year, the Southern Arizona Heat Summit focused on the youth perspective, highlighting middle school and high school students and how heat impacts their everyday lives. Many students spoke about how heat shaped their lives at home, school and sports.

“That’s one of the goals, to have community members participate and give their input in how they wish the city will deal with the heat,” Boyer said. 

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Boyer and Kirsten Lake, a program coordinator for the SW-IFL team, also shared how the impacts of extreme heat impact some neighborhoods and communities in Tucson more than others, and that their research often evaluates these factors to determine where heat management efforts would make the greatest impact.

“Its important when you’re putting into effect some of these measures, that you make sure you put it where it’s going to make the biggest difference,” Lake said.

The work of the SW-IFL team is not just locally known. The Brookhaven National Lab based in New York deployed a specialized truck to Tucson to collect information on the atmosphere and rising temperatures. The SW-IFL team hosted the Brookhaven team.

Additionally, Keith’s work has led to a guidebook called “Planning for Urban Heat Resilience” which focuses on the adverse effects extreme heat poses to marginalized communities across the country. 

“It is so different from place to place and neighborhood to neighborhood because you have to take the whole context into account,” Boyer said. “They recommend first to document the heat impacts in your communities.”

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Person accused of making terroristic threats to medical facility in northern Arizona

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Person accused of making terroristic threats to medical facility in northern Arizona


PAGE, AZ (AZFamily) — A person accused of making terroristic threats toward a northern Arizona medical facility was arrested Friday morning.

Just after 10:30 p.m., police received a report of a person calling the facility and threatening to kill staff and Native Americans, according to the Page Police Department.

Authorities said staff placed the facility on lockdown until officers identified the suspect and arrested them outside their home.

The suspect was booked on charges of disorderly conduct, threatening and intimidating, and making terroristic threats. Police have not publicly identified the person.

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“The Page Police Department is grateful for and supports the medical staff’s decision to put the medical facility into lockdown until the suspect was arrested and the situation was rendered safe,” the department said in a Facebook post.

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Copyright 2026 KTVK/KPHO. All rights reserved.



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NFL mock draft: 4-round projections for Arizona Cardinals

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NFL mock draft: 4-round projections for Arizona Cardinals



In these four-round projections, the Arizona Cardinals don’t get a tackle until the fourth round.

We are just days away from the 2026 NFL draft, and that means some final mock drafts. What direction will the draft take the Arizona Cardinals?

Draft Wire’s Curt Popejoy put together a four-round mock draft for the Cardinals. They go defense early but rebuild the offense for 2026 and moving forward, including landing their potential franchise quarterback.

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Cardinals 4-round mock draft

Here are the players in the first four rounds Popejoy projects for Arizona.

  • Round 1: Ohio State EDGE/LB Arvell Reese
  • Round 2: Alabama QB Ty Simpson
  • Round 3: Clemson WR Antonio Williams
  • Round 4: Florida OT Austin Barber

What we think of the picks

The Cardinals want to trade out of the third pick and draft a tackle, so not getting a tackle until Round 4 seems unlikely, although they did meet with Barber. They do have options at right tackle for 2026 already on the roster.

Reese would be a great pick if they don’t trade back, as they badly need pass-rushing help off the edge.

Drafting Simpson seems inevitable at this point, so it has to be in a mock draft, although the feeling is they will need to go up into Round 1 again to get him.

Williams has speed and is almost six feet tall, but he does have short arms.

Get more Cardinals and NFL coverage from Cards Wire’s Jess Root and others by listening to the latest on the Rise Up, See Red podcast. Subscribe on Spotify, YouTube or Apple podcasts.

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