UPDATE: 911 outage continues in Anchorage

ANCHORAGE, Alaska (KTUU) – The Anchorage Police Department said an outage continues to impact the Anchorage 911 system.

It continues to encourage people in Anchorage who need to use the service to dial 3-1-1 and select option one, or call (907) 786-8900 to connect with police.

ORIGINAL: Anchorage is experiencing a 911 and voice service outage, Alaska Communications told Alaska’s News Source Friday evening.

Alaska Communications spokesperson Heather Cavanaugh said disruption involves home and business landline service as well as 911 calls in Anchorage.

Technicians are working to restore service, but there is no estimated time for when it will be back online, Cavanaugh said. The cause has not been identified, though crews are investigating the source.

“Technicians are still on site working to restore service as quickly as possible,” Cavanaugh said at about 9:40 p.m. Friday night.

Police urged residents to use alternative numbers to reach emergency dispatchers while the outage continues. Anchorage residents can dial 3-1-1 and select option one, or call (907) 786-8900 to connect with police.

Anchorage police first reported a statewide outage late Friday afternoon. Alaska Communications confirmed this evening that the issue is limited to the greater Anchorage area.

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