Connect with us

Technology

Samsung Galaxy S24 Ultra review: all that and AI

Published

on

Samsung Galaxy S24 Ultra review: all that and AI

The Galaxy S24 Ultra is a hell of a phone. As always, Samsung has jammed it full of more high-end hardware than you can shake an S Pen at, and this year it’s also packed with cutting-edge AI features. But it’s expensive, and most of my favorite things about it have very little to do with the AI parts, which aren’t even exclusive to the Ultra.

It comes with a display that’s so easy to use outside in bright light that I want every other manufacturer to copy it. Its camera system is one of the best in the game and comes with a fantastic portrait mode. The built-in stylus remains one of the nicest and fanciest ways to make a grocery list.

How we rate and review products

Some of the AI features really are impressive: live translation for phone calls could be really helpful for someone who makes a lot of calls in an unfamiliar language. Voice recording summaries are surprisingly good and give my beloved Pixel Recorder a real run for its money. And turning any video into slow motion is just plain fun. Are the results always great? No, but they’re usually delightful. 

But battery performance is just okay, and while I appreciate the new flat-screen design, it leaves some sharp corners that can be uncomfortable in your hand. Above all, the Ultra is expensive — now starting at $1,299, a $100 increase from last year’s model. Samsung’s everything-but-the-kitchen-sink device is still the most feature-packed phone money can buy, but I’m just not seeing an extra $100 worth of improvements, especially considering that the AI features will all be ported to the S23 series in a future software update. 

Ever try to use your phone in direct sunlight and find it turns into a mirror? Reflections bounce right off the glass, and whatever you were trying to look at is suddenly invisible. It’s a real pain in the buns, although it’s been less of a problem as OLED screens have gotten brighter over the past few years. The S24 Ultra goes an extra step and introduces a new anti-glare coating that does a fantastic job of cutting those reflections down. 

Advertisement

The 6.8-inch screen peaks at 2,600 nits in bright light, which makes a real difference when you use your phone outside. I prepared myself to squint at the display when I used it in some bright sunshine, so it was a real treat to realize I could see the screen almost as well as I could indoors. There’s a new Gorilla Glass Armor protecting the screen, and it purports to be much more scratch-resistant than previous versions of Gorilla Glass. It’s hard to judge that in just over a week of testing, but so far, so good. 

Samsung followed Apple’s lead on another screen feature: dimming the wallpaper on the always-on display. You can also add a handful of widgets that will continue to display on the AOD even with the phone locked. It’s a straight-up Apple clone, and I have zero problems with that because I crave information and love widgets. Answering “What’s next on my calendar?” is as simple as glancing at my phone screen.

Widgets on an always-on display? A beautiful thing.

The always-on display is handy, but it does seem to take a significant toll on battery performance. At the end of each day I tested it, diagnostics reported that it was responsible for about 7 percent of my battery use throughout the day. Overall, battery life on the S24 Ultra isn’t great, but it’s not a disaster by any means — on days of light use, I got to bedtime with around 50 percent in the tank. Heavier days with closer to five hours of screen-on time pushed my review unit’s battery down to 30 percent. Honestly, that’s about average for a flagship phone these days, and I wish performance were a little better across the board. 

In any case, plenty of people will get through a full day on the S24 Ultra just fine, though it’s worth remembering your mileage will dwindle over time as the battery ages. If you’re a power user — as I suspect a lot of people interested in this phone are — you might need an afternoon recharge to avoid late-day battery anxiety.

Advertisement

There’s 45W wired and 15W wireless Qi charging available but no Qi2, which is a real disappointment. If you want to live the MagSafe life with the S24 Ultra, you’ll need to pick up a third-party magnet case — just don’t use the stylus with a magnetic accessory attached — and a MagSafe-compatible (not MagSafe or Qi2) charger.

Curved screens are out; flat screens are in.

The S24 Ultra comes equipped with the Snapdragon 8 Gen 3 chipset no matter where you buy it — not true of the standard S24 and S24 Plus, which come with Exynos chips outside of the US. I can’t find anything wrong with performance on the Ultra. It didn’t get excessively hot in my testing, and with 12GB of RAM, it handled everything I threw at it without a problem.

The S24 Ultra is the first Ultra with a flat screen, and I appreciate it — no longer do I fear running the S Pen over the curved edge. The titanium exterior finish is lovely, but this remains an unapologetically big, heavy phone. After the first few times it slipped out of the pocket of my joggers and onto the wood floor with a thud heard ’round the house, I quit carrying it around with me and left it on the dining room table.

Also, this phone is kind of sharp? The corners where the flat parts of the phone meet the curved edges are pointy, and if you don’t get it situated in your hand just right, they’re pretty uncomfortable. I’m not a case person, but I might consider one with the S24 Ultra for this reason.

Advertisement

That’s a whole lot of phone.

The S24 series ships with One UI 6.1, which is Samsung’s take on Android 14. Like Android 14 itself, One UI 6.1 is a relatively light update, and the things that irritate me about Samsung software persist: a push notification urging me to check out the new Galaxy S24 (lol); lots of proprietary apps and features that I don’t have a use for (I refuse to believe Global Goals has inspired anyone to do anything except uninstall Global Goals); and clickbait links stuffed at the bottom of the weather app (“Tourist Finds Large Diamond at State Park,” really?).

You can de-Samsung a lot of this stuff and live a peaceful existence with One UI, and there’s some good news this year: the company is promising seven years of OS upgrades, including seven years of security updates. That’s a great proposition for ROI and anyone who wants to get the absolute most years out of their phone.

That’s the gist of the regular phone stuff — a massive screen, okay battery life, and performance fitting of a 2024 flagship. So how about the marquee feature: Galaxy AI? Settle in, because there’s a lot to cover. 

AI and all those cameras.
Advertisement

The short version is this: the S24 Ultra has an impressive collection of AI features. But it’s just that — a collection. It doesn’t feel like a unified set of tools with a collective purpose; it feels like a handful of capabilities scattered throughout the system that are excellent at times and baffling at others.

Take live translation: it happens on-device, and it can act as a real-time interpreter on phone calls. I tried it with my colleague Victoria Song, a fluent speaker of Japanese, and she thought it did an adequate job translating our exchange. It’s best suited for short transactional conversations because it gets impatient with pauses. It doesn’t quite get things right when talking more casually, either — I asked how Vee’s cats were doing, and the translator somehow interpreted her Japanese for “Petey is eating my chair” as “I am eating my chair.” Hilarious, but not ideal!

But if you need to call and ask for some information or make a reservation, it would serve the purpose. And that’s kind of amazing — if you live in a country where you don’t speak the language, I can see this being a hugely useful tool. It’s the kind of situation where AI that’s good enough is better than nothing.

The S24 Ultra doesn’t transcribe as you’re recording, but it does generate the transcription fairly quickly and on-device.

The S24 Ultra’s transcript summaries come with suggested keywords, subheads, and timestamps — pretty good! But it does require a trip to the cloud.
Advertisement

Automatic note and voice transcript summaries are in the same category. I put the S24 Ultra’s new voice recorder features up against my beloved Pixel Recorder by reading them both a passage from the closest book I had on hand, Precious Little Sleep, aka the baby sleep Bible. Overall, I was surprised by how well Samsung kept up with the Pixel. It doesn’t transcribe in real time like the Pixel does, but it’s on-device, and it’s relatively quick after the fact; a six-minute recording took about 90 seconds to transcribe in my testing.

Once you have your transcript, you can generate a detailed summary in just a few seconds, complete with subheads and timestamps. It’s not something I’d trust without double-checking the source material, but like call translation, it gives you a starting point — something useful when you’d otherwise have nothing. Samsung’s translation summaries happen in the cloud, not on-device, so they do require an internet connection. Summarization seems like it’s too much to ask of a phone processor: the Pixel 8 Pro I tested at the same time tried to summarize its recording of the same text, produced one bullet point, and then gave up after chugging for a few minutes.

Then there’s Circle to Search, which is only really an AI feature by association, but spiritually, it feels at home in a discussion about the S24 Ultra’s AI features. It’s a Google feature that’s debuting on the Galaxy S24 and Pixel 8 series and will reportedly come to more high-end Android phones in the future. Basically, it’s Google Lens but everywhere on your phone — any app, anytime. You long-press the home button or navigation handle to engage it, and then a prompt appears to circle the thing you want to know more about. A page of Google results will follow, and you can tap around to learn more or dismiss the whole thing and go about your business. It’s simple, but it kind of feels like how our phones should have been working all along.

Multisearch will prompt you to “add to your search” after an initial query, and that’s where things get interesting.

Google’s improvements to multisearch really make this feature stand out. After you’ve circled something to search for it, you can clarify your search with additional questions using the image as a starting point. Previously, multisearch could only work with basic modifiers, like “blue” to search for a pair of shoes in a particular color. Now, you can ask more complicated questions, and the search results will offer up an answer using generative AI. And that’s where I found the answer I was after most often.

Advertisement

There are some obvious situations where Circle to Search makes immediate sense — a friend texts the name of a restaurant, you highlight the name, and without ever leaving the messages app, you can check where it is. I had to sort of unlearn doing this the long way while using the S24 Ultra, and now that I’m used to Circle to Search, I don’t want to go back to the old way.

But when I was looking for more information about something, the first set of results didn’t always clear things up. Searching for a mural I photographed in San Jose brought up a page of similar-looking murals — helpful if you’re making a Pinterest mood board, less helpful if you want to know exactly what you’re looking at. But asking “Where is this?” in multisearch (shh, I knew where it was, I was just testing the computer) got me to the right answer quickly. 

There are more AI features — naturally there are more — but I won’t go into depth about every one of them. You can have generative AI spice up your text messages with emoji or summarize webpages. They work reasonably well but don’t strike me as being quite as useful as the others. Of course, there’s one more place you’ll find AI at work: the Galaxy S24 Ultra’s camera. 

The new 5x telephoto is good, but damn the 10x lens was a great party trick.

First, the numbers. Per usual, there are a boatload of cameras on this phone:

Advertisement
  • Main camera: 200-megapixel f/1.7 with OIS
  • 3x telephoto: 10-megapixel f/2.4, OIS
  • 5x telephoto: 50-megapixel f/3.4, OIS
  • Ultrawide: 12-megapixel f/2.2
  • Selfie: 12-megapixel f/2.2

They’re the same cameras that are on the S23 Ultra except for one notable substitution — the 10x lens is gone, swapped for a 5x lens coupled with a bigger, higher-res sensor. This is terrible news for me personally because I love that ridiculous 10x lens. You can take pictures of planes! In the sky! It’s such a great party trick. 

The new version uses crop zoom to get to 10x, and Samsung insists that the image quality is just as good as the 10x optical zoom on the previous version. As far as I can tell, that’s mostly true — detail rendering looks about the same. And the S24 Ultra definitely looks better at 5x since the S23 Ultra was using digital zoom at that focal length. I do see more chromatic aberration on some of the S24 Ultra’s 10x images compared to the S23 Ultra’s, which can make certain subjects appear a little fuzzier — this seems to be less of a problem with distant subjects, like the top of a skyscraper. The switch to a 5x zoom hasn’t been a completely victimless crime. But overall, it’s a move that makes sense. The 5x focal length has a lot more practical uses, and Samsung claims it’s used more often than 10x. Fair. 

Galaxy S24 Ultra (left) and S23 Ultra (right) at 10x zoom, both shown at 100 percent magnification. Chromatic aberration is more noticeable on the S24’s newer 5x camera. Tap the links above for the full images.

Otherwise, there aren’t any drastic changes year over year. Samsung is still leaning on the saturation slider, embracing those vivid reds and blues it’s known for. It usually looks nice and occasionally looks bananas. The company made a few tweaks to the tech behind its portrait mode, which is still excellent. Expert RAW now produces 24-megapixel images with data from 50- and 12-megapixel captures. More data, more better, as they say. 

And I’m thrilled to see Samsung fully embrace Ultra HDR — that’s the high dynamic range image format supported in Android 14. You’ll see the Ultra HDR tone mapping in the live image preview as you take your photo, and the S24 series are the first devices that let you upload Ultra HDR photos to Instagram. These are true HDR photos that look more vibrant than the washed-out “HDR” photos we’re used to seeing, which are really just attempts at showing a wider dynamic range on an SDR display. I’m already impatient for third-party app support to come to more phones.

Samsung is the company that gave us AI Moon, so naturally, there are a few AI photo and video editing features here. Generative AI edits are available behind a star icon in the native gallery editing interface. You can select objects to move around the frame or erase entirely, and you can adjust the horizon using generative fill to pad out the image rather than cropping in. The edits happen off-device, so you need an internet connection and a little patience.

This is very similar to the generative AI editing tools offered on the Pixel 8 Pro, which isn’t surprising — Samsung is using Google’s models to power just about every AI feature on these phones. But I actually find Samsung’s object selection much easier to use than the Pixel’s. On the S24, you just circle an object you want to select, and on-device AI makes the selection. It’s a little uncanny how good it is. Selecting objects on the Pixel feels a little more fiddly.

Advertisement

With an object selected, you can resize it, move it around the frame, or erase it completely. With a somewhat predictable background like grass or a gravel path, generative AI can fill in the blanks convincingly. Predictably, things get dicey with more complicated edits. I selected a lamp on a table and attempted to erase it from a photo; the AI replaced it with a different lamp. 

It’s a similar story with slow-motion AI videos — impressive if you don’t challenge it too much or look too closely. The S24 Ultra can turn any video into a 120fps slow-motion video — essentially using frame interpolation but leaning on generative AI to fill in the gaps. With the right subject and background, it’s totally convincing. But if you start introducing some complexity, it kind of falls apart. 

I slowed down the above 30fps video of my son on a swing, and you can see that the mulch on the playground and greenery in the background gave the AI some trouble. Is it still an adorable video? Yes. Will his grandparents be delighted by it despite its flaws? Also yes. It feels like a feature right on the edge between “good enough” and “too weird” to be fun. 

The AI puzzle pieces don’t quite make a complete picture.

It’s hard to describe why a device that does so much so well feels like it falls flat. The Galaxy S23 Ultra felt like something truly special — a refinement of a well-balanced formula. But with the S24 Ultra, the math feels a little off.

Advertisement

It’s $100 more expensive, but it’s hard to see an extra $100 worth of value, especially considering the new AI features are shared across the whole S24 series. To be clear, I think it’s a good thing that these features are available on all three phones. But if the Ultra really is the fastest, bestest phone in all the land, shouldn’t it be able to do a little more?

The new anti-glare screen coating is impressive and truly helpful on a bright day. The flat screen is an improvement, and the new titanium exterior looks and feels great. But that’s more or less the extent of this year’s Ultra-only improvements. The AI features, Ultra HDR support, seven years of OS upgrades, updated always-on display — they’re all available on the less pricey S24 and S24 Plus.

The feature-to-price ratio feels just a bit off-balance in a way that it didn’t in the S23 Ultra

That leaves the Ultra with a bigger screen, an S Pen, and a 5x zoom to distinguish it. They’re all great features and sure to please loyal Note / Ultra fans. But the feature-to-price ratio feels just a bit off-balance in a way that it didn’t in the S23 Ultra. 

I wish Samsung had spent a little more time on the less-flashy stuff — improving battery life or making it lighter and more comfortable to use. Heck, I’d be thrilled if Samsung spent time on a little housekeeping on the features that have piled up over the years. Bixby Vision, Google Lens, and Circle to Search all exist on this phone. What are we doing here? 

Advertisement

The Galaxy S24 Ultra remains the absolute most phone. Massive screen, S Pen, all of the cameras, performance out the wazoo — it really has no peer. I just wish that it felt a little more worthy of its price bump when the MSRP was already sky-high before. This is an Ultra phone, alright. I just wish it came with a little extra. 

Photography by Allison Johnson / The Verge

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Technology

After a great start, DC’s new cinematic universe is already slowing down

Published

on

After a great start, DC’s new cinematic universe is already slowing down

Though hopes were high for Supergirl, the movie has turned out to be a bit of a dud. Critics have been rather down on the project, and its lackluster box office performance has it on track to lose WBD somewhere between $100–120 million. Films flop all the time, and Supergirl not resonating with audiences probably wouldn’t be a huge deal if we knew that DC Studios had more exciting things coming down the pike. But Supergirl feels like it could be an early sign that Gunn’s grand plan for the DCU is falling apart before it even really gets off the ground.

Loosely based on Tom King and Bilquis Evely’s Supergirl: Woman of Tomorrow comic miniseries, the new Supergirl film follows Superman’s cousin Kara (Milly Alcock) as she embarks on an interstellar bender that culminates in her dog being poisoned by crew of sex-trafficking pirates. Unlike Superman (David Corenswet), Supergirl doesn’t really have a problem with killing her enemies — especially when they’re trying to stop her from saving Krypto. But with an orphaned girl (Eve Ridley) tagging along for the adventure, Kara tries to set a good (read: no murdering) example.

Supergirl struggles to make its titular heroine feel distinct from Superman

Though Supergirl comes from director Craig Gillespie and writer Ana Nogueira, everything about this movie — from its focus on animals in distress to its needle drops — makes it feel a lot like some of Gunn’s previous work. Supergirl’s drunken brawls in alien bars and scenes of her schlepping around space in a junky starship look like they could have been ripped from any one of Marvel’s Guardians of the Galaxy features. You can hear Nogueira channeling Gunn’s spiky sense of humor as the movie introduces new faces like unhinged bounty hunter Lobo (a distracting Jason Momoa in comics-accurate garb). Momoa’s presence is a constant reminder of how the DCEU fell apart, but Lobo isn’t really what drags Supergirl down.

As refreshing as it was to see Superman gloss over Clark Kent’s oft-repeated tragic backstory, Supergirl spends much of its runtime rehashing the details of Krypton’s destruction. Flashbacks to Kara’s past are meant to help us understand the grief she’s been living with, and to see why her sense of morality is very different from her cousin’s. But rather than unpacking Kara’s emotions in any meaningful way, the movie makes light of her substance abuse while sending her on a by-the-numbers adventure that’s generally lacking when it comes to intrigue or visual spectacle.

Advertisement

One of Supergirl’s more glaring issues is the way it struggles to find organic ways to make its titular heroine feel distinct from Superman. Aside from her relative brutality and moody outlook, she’s just another indestructible alien who periodically needs to recharge her powers by basking in yellow sunlight. The movie tries to give itself some stakes by constantly putting Kara in situations where she’s left without her abilities. But by the second sequence in which Kara’s getting punched out by a bunch of dudes, you get the sense that DC Studios never really locked in on a plan to make this story pop.

That’s somewhat surprising given the way Gunn has previously insisted that DC Studios would “never put a half-assed script in production” simply because the project had already been announced. Half-assed is the perfect description of Supergirl’s entire vibe, and it being the studio’s second major feature doesn’t exactly bode well for the DCU’s future. Supergirl needed to demonstrate that Gunn had a solid plan to build a new universe on the backs of some of DC’s lower profile characters. Though we’ve already seen some of how that could work in HBO’s Peacemaker series, it was less clear whether the studio could pull it off on the big screen. The entire point of rebooting WBD’s superhero movies was to put DC Studios in a better position to compete with Marvel — which is on the verge of its own major reset. But whereas Marvel has a few reliable aces like the X-Men and a new Spider-Man movie up its sleeve, DC is essentially starting from scratch.

Some of Supergirl’s problems might not be so readily apparent if there had been more time before it and Superman’s theatrical debuts. The two movies coming out so close to one another emphasizes their characters’ general similarities, and makes it seem like DC might be a little too comfortable putting out iterative projects. This calls into question Gunn’s decision to prioritize a series about the Green Lanterns and a Clayface film before introducing new versions of more well-known heroes like Batman and Wonder Woman. WBD still plans to put out a sequel to Matt Reeves’ The Batman that won’t technically be part of the DCU, but the Gotham of it all may get audiences primed to see a new Bane / Deathstroke movie that the studio is reportedly prioritizing in the wake of Supergirl’s underperformance.

All of these B-tier projects and alternate realities give the nascent DCU a whiff of the same messiness that has plagued Sony’s universe of Spider-Man spinoffs since its inception. And when you factor in WBD’s impending merger with Paramount Skydance, it seems very possible that the DCU might not come together the way Gunn originally intended. Though it’s possible that next year’s Man of Tomorrow could steer things in a stronger direction, what feels more likely right now is DC putting out another Super-movie that feels a little too similar to what we’ve seen before. It wouldn’t be the first time that WB found itself on the ropes with a comics-related crisis, but it might be the last chance the studio has to get this stuff right.

Advertisement
Continue Reading

Technology

T-Mobile is booting customers from its oldest plans

Published

on

T-Mobile is booting customers from its oldest plans

We’re retiring our oldest plans, some of which were built nearly 15 years ago – in the 3G and 4G eras, and well before our 5G network was fully deployed. Customers will transition to modern plans that provide access to America’s best wireless technology, enhanced features and a 5-year price guarantee for peace of mind. Some customers will see no change to their monthly bill, while some will see a modest adjustment. Every customer moved to a new plan will keep their current benefits while gaining improvements in network and service experiences.

Continue Reading

Technology

Texas data breach hits 3M license customers

Published

on

Texas data breach hits 3M license customers

NEWYou can now listen to Fox News articles!

Buying a hunting or fishing license should feel like one of the safest things you do online. You pick the license, pay for it and get ready for your next trip outdoors. But now, a cyberattack tied to the Texas Parks and Wildlife Department has put personal information for more than three million license customers at risk.

The agency says the attack hit a vendor that handles the sale of hunting and fishing licenses. Texas Cyber Command detected the incident, and the state says an unauthorized actor may have obtained personal data from customer profiles. That is the part that should get your attention. Even when credit card numbers and Social Security numbers are spared, your license details, phone number and home address can still give scammers a lot to work with.

Sign up for my FREE CyberGuy Report

  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com – trusted by millions who watch CyberGuy on TV daily. 
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

FBI WARNS MICROSOFT USERS ABOUT PASSWORDLESS SCAM

Millions of Texas hunting and fishing license holders are being urged to monitor their accounts after a vendor cyberattack exposed sensitive personal data. (Photo Illustration by Thomas Imo/Photothek via Getty Images)

Advertisement

What happened in the Texas Parks and Wildlife data breach

The Texas Parks and Wildlife Department says its license system vendor was hit by a cybersecurity incident.

The agency says the investigation found that an unauthorized actor may have obtained data tied to 3,087,721 Texas hunting and fishing license customers.

TPWD did not identify the vendor in its public notice. However, it says it has strengthened access controls for customer profile data and plans to add more security features.

In other words, this involved a state license system connected to millions of people.

What information may have been exposed

TPWD says the exposed information may include:

Advertisement
  • Driver license information
  • Passport numbers, if provided
  • Email addresses
  • Phone numbers
  • Residential addresses

That mix of data can help criminals sound convincing. A scammer who knows your name, phone number, home address and license-related details can make a fake call or email feel very personal.

The agency says Social Security numbers, dates of birth and financial information, including credit card details, were not obtained. TPWD also says there is no evidence that customers under 18 were involved or that any specific group was targeted.

Still, this breach should not be brushed off. Driver license information and passport numbers can create serious problems if they fall into the wrong hands.

Why this breach can still put you at risk

You might hear that hackers did not get credit card numbers and breathe a sigh of relief. I get that. But scammers do not always need your full financial file to cause trouble. Personal details can help them impersonate a state agency, a license vendor or even a bank. One message may claim there is a problem with your license account. Another may ask you to “verify” your identity. A fake link can also look official enough to trick someone who is moving fast.

That is where this kind of breach gets dangerous. The more a scammer knows about you, the easier it becomes to lower your guard. A fake message that includes accurate personal details can feel legitimate, especially if it shows up right after a public breach.

Advertisement

What Texas Parks and Wildlife says it has done

TPWD says immediate steps were taken to strengthen access controls for customer profile data. The agency also says it is working with the license system vendor to add more safeguards and enhanced monitoring.

In a statement to CyberGuy, TPWD said, “We recognize the seriousness of this issue and have identified and implemented additional security options to better protect customer information. Many of our staff are hunters and anglers and were affected by this incident. We are committed to working with the license system vendor to implement increased safeguards.”

Fishing guide Mike McBride of Port Mansfield, Texas, adds a third fish to his catch of redfish in the Lower Laguna Madre.  (Bob Hood/Fort Worth Star-Telegram/Tribune News Service via Getty Images)

TPWD also said license sales will continue on schedule for August and the next license year, adding that it believes “current and future customer data are not at risk.”

That means customers should be able to buy hunting and fishing licenses as planned while the state works through the fallout from the breach.

Advertisement

Who should take action now

If you bought a Texas hunting or fishing license, use this breach as a reason to check your accounts and tighten your identity protections.

Affected customers can confirm eligibility for one year of free credit monitoring by calling the dedicated response line at 844-959-7123.

The enrollment deadline is Sept. 14, 2026. The call center is open Monday through Friday from 8 a.m. to 5:30 p.m. CT.

Do not wait for a suspicious charge or strange letter to show up. Breach cleanup works best when you act before someone tries to use your information.

How to protect yourself after the Texas Parks and Wildlife data breach

If you bought a Texas hunting or fishing license, these steps can help you reduce your risk and spot suspicious activity early.

Advertisement

1) Sign up for credit monitoring or consider identity theft protection

If you are eligible, sign up for the free credit monitoring before September 14, 2026. Credit monitoring can alert you when new credit activity appears in your name. It will not stop every type of identity fraud, but it can give you an early warning. If you were not affected by this breach, now is still a good time to consider identity theft protection. These services can help monitor your personal information, alert you to suspicious activity and guide you if someone tries to use your identity. See my tips and best picks on Best Identity Theft Protection at Cyberguy.com

2) Freeze your credit

A credit freeze is one of the strongest moves you can make after a breach. It makes it harder for someone to open a new account in your name. You need to freeze your credit separately with Equifax, Experian and TransUnion. It is free. You can also lift the freeze when you need to apply for credit.

EMPTY ENVELOPES IN YOUR MAILBOX? DO NOT SCAN THAT CODE

Texas officials say a vendor breach may have exposed driver’s license information, passport numbers and contact details, but not Social Security numbers or payment information. (Photo by Philip Dulian/picture alliance via Getty Images)

3) Add a fraud alert

A fraud alert tells lenders to take extra steps before opening new credit in your name. You can place a free one-year fraud alert by contacting one of the major credit bureaus. That bureau should notify the other two. This is a good option if you want extra protection but are not ready to freeze your credit.

Advertisement

4) Report identity theft if something looks wrong

If you see signs that someone used your information, report it right away. That could include new accounts you did not open, strange letters about benefits, unfamiliar bills or credit checks you do not recognize. The FTC’s IdentityTheft.gov can help you create a recovery plan based on what happened.

5) Remove your personal information from people-search sites

Your name, address and phone number may already appear on data broker sites. A breach can make that exposure feel even more personal. A data removal service can help reduce how much of your personal information appears online. You can also manually request removal from major people-search sites. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting CyberGuy.com.

6) Watch for driver’s license misuse

Because driver’s license information may have been exposed, pay close attention to anything tied to your ID. That includes notices about duplicate licenses, address changes, traffic issues, government benefits or accounts you did not request. If something feels off, contact the proper agency directly. Do not use a phone number or link from a surprise message.

7) Be careful with passport-related scams

If you provided a passport number, be extra cautious with calls or emails that claim there is a problem with your passport or travel documents. Do not give out personal information to someone who contacts you first. Go directly to the official agency website or call a verified number instead.

8) Watch for fake TPWD messages

Scammers may use this breach as bait. Be careful with any email, text or call that claims to come from Texas Parks and Wildlife, a license vendor or a credit monitoring service. Do not click links from surprise messages. Go directly to the official website or call the dedicated response line instead.

Advertisement

9) Use strong antivirus software

Scammers may use this breach to send fake emails, texts or links that look official. Strong antivirus software can help block malicious links, detect phishing attempts and warn you before you download something dangerous. Keep it updated on your phone, tablet and computer so it can catch newer threats. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android and iOS devices at CyberGuy.com.

10) Do not share verification codes

If someone calls and asks for a code sent to your phone or email, stop. That is a major red flag. Scammers use those codes to get into accounts. No legitimate support agent should pressure you to hand one over.

11) Check your financial accounts

Even though TPWD says financial information was not obtained, you should still review your bank and credit card statements. Look for small test charges, unfamiliar subscriptions or anything that seems off. Report suspicious activity right away.

12) Use strong passwords and two-factor authentication

This breach does not appear to involve passwords, but scammers may use exposed personal details to target your other accounts. Use a password manager to create strong, unique passwords. Turn on two-factor authentication (2FA) for important accounts, especially email, banking and shopping accounts.

WORLD CUP TICKET SCAMS TARGET DESPERATE FANS

Advertisement

A cyberattack tied to a Texas Parks and Wildlife Department vendor may have exposed the personal information of more than 3 million hunting and fishing license customers. (Photographer: Daniel Acker/Bloomberg via Getty Images)

Kurt’s key takeaways

This breach is a reminder that everyday government transactions can carry a lot of personal data behind the scenes. You may think of a hunting or fishing license as a routine purchase. But the information connected to that purchase can include driver’s license details, passport numbers, phone numbers and your home address. That gives imposters enough context to make a scam sound believable. The best move now is to stay ahead of it. Use the official response line, sign up for monitoring if you qualify, freeze your credit and be extra careful with any surprise message about your license or identity. The vendor may have been the target, but Texans are the ones left watching their information.

Should state agencies be required to publicly name vendors after a breach this large, or would that make future investigations harder? Let us know by writing to us at CyberGuy.com.

CLICK HERE TO DOWNLOAD THE FOX NEWS APP

Sign up for my FREE CyberGuy Report

Advertisement
  • Get my best tech tips, urgent security alerts and exclusive deals delivered straight to your inbox.
  • For simple, real-world ways to spot scams early and stay protected, visit CyberGuy.com – trusted by millions who watch CyberGuy on TV daily.
  • Plus, you’ll get instant access to my Ultimate Scam Survival Guide free when you join.

Copyright 2026 CyberGuy.com. All rights reserved.

Continue Reading
Advertisement

Trending