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Is your next flight scheduled on a 737 Max 9 aircraft?

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Is your next flight scheduled on a 737 Max 9 aircraft?

Hundreds of flight cancellations continue days after both Alaska Airlines and United Airlines cope with the mandatory grounding of the Boeing 737 Max 9 aircraft.

A Max 9 was involved in a midair incident when the plug covering a section designed for a door failed, leaving a gaping hole and sucking out parts of the adjacent seats. 

Chances are that if a future flight is showing a 737 Max 9 aircraft type, your flight will be canceled.

As of Friday morning, there were 1,600-plus flight cancellations, according to FlightAware, although some attributed to weather conditions.

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Boeing 737 Max  (Boeing)

Four ways to tell whether your flight is assigned the 737 Max 9 aircraft

Determining whether your upcoming flight is using a Boeing 737 Max 9 aircraft involves a few steps.

PARENTS URGED TO RECONSIDER HOLDING BABIES ON FLIGHTS AFTER ALASKA AIRLINES DOOR BLOWOUT

1) Check your booking details: Start by reviewing your flight confirmation or booking details. Airlines often list the aircraft type on your ticket or itinerary. Look for terms like “Boeing 737 Max 9” or “B737 Max 9”.

Alaska Airlines itinerary showing Boeing 737-9 Max   (Kurt “CyberGuy” Knutsson)

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2) Visit the airline’s website or app: If the aircraft type isn’t specified in your booking details, visit the airline’s website. Search for your flight by entering the flight number or your booking reference. Many airlines provide detailed information about the aircraft, including the model.

ALASKA AIRLINES CANCELS ALL FLIGHTS ON BOEING 737-9 MAX AIRCRAFT THROUGH JAN. 13 AFTER MID-AIR DOOR BLOWOUT

3) Use flight-tracking websites: Websites like FlightAware or Flightradar24 can provide detailed information about specific flights, including the type of aircraft used. Enter your flight number on these platforms to see if your flight will be operated with a Boeing 737 Max 9. My new fave Flighty app alerts you when the aircraft type changes or a flight is going to be disrupted.

MORE: HOW TO MAKE USE OF GOOGLE FLIGHTS NEWEST FEATURE  

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4) Check the day of the flight: Sometimes, airlines may change the aircraft type last minute due to operational needs. Check the information screens at the airport, or ask at the gate to confirm the aircraft type on the day of your flight.

Woman at the airport checking information screens (Kurt “CyberGuy” Knutsson)

A Boeing 737-900 is not the same as a 737 Max 9 aircraft. In person, a 737 Max can be identified visually by the forward-mounted engines ahead of the wing and the notches on the back edge design of the engines.

Boeing 737 Max  (Boeing)

MORE: 6 TOP TIPS FOR STRESS-FREE TRAVEL 

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What to do when your flight on a 737 Max 9 is canceled

Both United and Alaska Airlines were affected by the FAA grounding and mandatory inspection of the Boeing 737 Max 9 aircraft equipped with a fuselage plug where the frame was originally designed for a door in a spot that’s about 12 rows aft of the wing.

I was scheduled to fly from LAX to Newark on Alaska Airlines this past Friday when my flight was canceled about 36 hours ahead of departure. Alaska sent me to their app to confirm or change the automatically rebooked itinerary, but it failed when I logged in, saying that change could not be made online.

Alaska Airlines app   (Kurt “CyberGuy” Knutsson)

Alaska Airlines call center wait time eight hours, nine minutes

When I called Alaska Airlines, the recorded message said that wait times were eight hours, nine minutes on my recent trip. On another phone support line for the airline VIPs, of which I am not one, though I decided to dial in desperation, I was able to select an option to receive a callback, which did come a few hours later when I was able to speak with an Alaska representative.

By that time, I had chosen to book another flight on JetBlue at the last minute, having no confidence in their operational stability, and asked for a refund.

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If I had not already rebooked on my own, I would have pushed for a direct flight on their partner American instead of the unreasonable 14-hour zigzag series of Alaska flights automatically selected for me by their recovery algorithm.

Chat to rebook is hit or miss

Alaska offers chat as an alternative to get customer support by texting 82008. But in my case, I received a text message after a considerable wait, saying that they were “unable to accept additional chats.”

Alaska Airlines text message  (Kurt “CyberGuy” Knutsson)

You can send a text message to United Airlines at 800-UNITED-1 (800-864-8331). This service allows you to ask questions, get assistance and manage your bookings via text.

Social media direct messaging for help

United Airlines can be contacted through its social media channels, like X (@united) or Facebook, and it is fairly responsive to customer outreach. For Alaska Airlines on X, its handle is @AlaskaAir. Be sure to provide essential details like your flight number and booking reference, but avoid sharing sensitive personal information publicly.

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Know your options before you reach out for rebooking help

Consider using every path to access the airline when you need help.  If your flight is canceled on United or Alaska Airlines, know your options before reaching a representative to rebook. You may have more options than are offered on the airlines’ apps or websites.

MORE: THE BEST TRAVEL GEAR  

Best sites and apps to rescue your canceled flight

  • Expertflyer is my go-to favorite site to see broad seat and flight inventory between cities.
  • Flightsfrom.com shows all flights out of a particular departure airport, regardless of the carrier, which can come in handy when dealing with rebooking to suggest alternatives that are better than what the airline is suggesting to rebook you on.

Remember that airlines are very conscious of passenger concerns, especially regarding specific aircraft models like the Boeing 737 Max series. If you have concerns about flying on this aircraft, you can discuss them with the airline, and it might be able to accommodate your preferences, depending on its policies and the availability of alternative flights or aircraft.

Kurt’s key takeaways

Knowledge is key to avoiding travel disruptions related to the plagued 737 Max 9 aircraft.  Be ready with the right tech travel apps and tools before heading to the airport. Smart travel apps can alert you to trouble before it happens, giving you a chance to solve a problem before it becomes yours.

What are your thoughts on the Boeing 737 Max 9 aircraft and its safety issues? Would you fly on one if you had the choice? Let us know by writing us at Cyberguy.com/Contact.

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For more of my tech tips and security alerts, subscribe to my free CyberGuy Report Newsletter by heading to Cyberguy.com/Newsletter.

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NASA launched an emergency mission to stop the Swift Observatory from crashing to Earth

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NASA launched an emergency mission to stop the Swift Observatory from crashing to Earth

The Swift Observatory was launched in 2004, but recent solar storms have pushed its orbit lower, and it’s in danger of burning up in Earth’s atmosphere as soon as this year. To try and stave off its demise, NASA has enlisted Katalyst Space Technologies. The company’s Link spacecraft launched Friday with the goal of intercepting Swift, which has no propulsion system, and boosting its orbit back to its original position. Right now, Swift is circling at an altitude of 224 miles, and Link is aiming to raise that by about 150 miles.

Using a three-armed spacecraft to lift a satellite 150 miles higher into orbit is challenging enough, but the speed with which Katalyst pulled the mission together makes it even more impressive. NASA required the company to rush the job because Swift would be too low to save by October. $30 million and nine months later, help is on the way for the $500 million Swift.

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Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

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Flatbush Zombies’ Erick the Architect misses his BlackBerry keyboard

Erick the Architect is a founding member of, and the primary producer for, the legendary Flatbush Zombies. He’s toured the world, performed on Kimmel and Fallon, played Coachella, and collaborated with everyone from Joey Bada$$ and the Rza to James Blake and hardcore punk band Trash Talk. But perhaps the most unexpected collab was with Apple, when Erick popped up following Tim Cook’s final WWDC presentation to rap about apps. That was just a precursor to him dropping his new disco and reggae-tinged single, “No Doubt (I’m In Love).”

The new track, produced by Yeti Beats and Federico Vindver, is definitely a shift in tone from the darker, grittier, more boom-bap-grounded sounds Erick is known for. But that’s part of what makes it so compelling. Erick is still looking to experiment and expand his palette this deep into his career. That sense of adventure doesn’t stop him from getting a bit nostalgic for physical phone keyboards and the GameCube, though. It also turns out that Erick was one of just a handful of unfortunate souls who spent their hard-earned money on the Nokia N-Gage.

What is your most indispensable tool?

A moleskine book and a pen.

What is the first app you install on a new phone or computer?

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I usually go for Dropbox first so I can pull up the thousands of files I have stored floating around on the internet somewhere.

What is one thing you wish you could change about your phone?

I miss typing on my phone with a physical keyboard like I used to do using a BlackBerry.

What sites do you have pinned to your tab bar?

ESPN, Behance, MyFonts, Fanatics, Topps, eBay, Discord, UPS, FedEx, Whatnot, Plex

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How many tabs do you have open right now?

What is your happy place online?

Uh… the screen that says “Your order has been placed” when you buy something online

What is your favorite gadget you’ve ever owned?

Which was the most disappointing?

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What game do you have the fondest memories of?

Resident Evil 4 for GameCube. I played this game so many times until my eyes were bloodshot red, and my fondest memory was the huge TV that I played it on. The TVs back then were so big they were actually pieces of furniture. When it came time to move it, you needed like four people to lift up those big tube TVs. Anyhow, I love that game, and I think I’m probably one of the best people at it!

Which tech trend do you wish would go away?

I’m not really a fan of virtual reality and putting things over my eyes to augment my reality… sorry to anyone who is obsessed with those things!

What is one thing you wish you had created?

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I wish I had created the song “Bohemian Rhapsody.” It’s such a ridiculous song in the most beautiful way. I can’t compare it to any other piece of music. If I did, I’d have to reference a ton of different songs to make this one. I think if I were the creator of it, people would have no idea what song to expect from me, and that’s pretty cool.

What creation are you most proud of?

If I had a child, my answer would be that — but since I don’t, I would have to say the project I released in 2011 called “Almost Remembered.” It was the catalyst for all of the music I eventually learned how to create, and it gave me the confidence to continue to pursue being a producer and artist. I considered myself an amateur back then, but it was the most creative I’ve felt to date in terms of experimenting with new sounds.

Which are you least proud of?

I don’t want anyone to google the name of the thing I am least proud of hahaha

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What’s the best piece of advice you’ve ever received?

My mom told me that everybody has a season, and although it may not be your season now… You have to consider that when it is, that season may last forever. Be patient and wait on it.

What is your current obsession?

What do you do when you need to focus?

Turn my phone off or pretend I don’t have one anymore.

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What do you do when you’re feeling stuck?

Again, turn my phone off or pretend I don’t have one anymore.

When was the last time you went somewhere without your phone?

I take walks without my phone all the time, and I use my digital audio player that isn’t connected to the internet whatsoever. I can focus on the music entirely and not be distracted by incoming texts, emails, or social media.

What’s the last piece of physical media you bought?

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I bought a bunch of records at VinylCon! a couple of months ago, and I’ve been collecting Absolute Batman and Invincible comics.

What do you think is worth splurging on?

Food and anything you like to collect.

What would the tagline for your biopic be?

“The man with too much on his mind.”

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What’s the last GIF or meme you used?

No arguments.
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While you’re watching the World Cup, the feds may be watching you

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While you’re watching the World Cup, the feds may be watching you

It’s a big year for America. It’s the semiquincentennial, otherwise known as America250, and the United States is cohosting the World Cup. But spectators at these events — and the millions of people who live in the cities hosting them — may not realize that they, too, are being watched.

From Kansas City to New York, the US cities hosting the World Cup have been ramping up their surveillance capabilities in the months leading up to the tournament. Security measures are at an all-time high in Washington, DC, which isn’t hosting the World Cup, but is home to a series of spectacles this summer. The Fourth of July festivities in the nation’s capital will have an unprecedented level of surveillance. Law enforcement agencies say they can’t take any risks during these once-in-a-lifetime events — but privacy advocates warn that some of this surveillance won’t be limited to this summer’s celebrations.

Both the Fourth of July fireworks on the National Mall and the July 19th World Cup final in New Jersey have been designated National Special Security Events (NSSE) by the Department of Homeland Security, the most stringent security designation the agency gives. This isn’t unusual for major sporting events — the Super Bowl is always given an NSSE designation — but it’s a first for the Fourth of July. The UFC fight at the White House in June was also an NSSE, as was the official UFC watch party on the Ellipse.

Attendees at the Fourth of July fireworks show on the National Mall will have to pass through airport-style security checkpoints and won’t be allowed to bring folding chairs or coolers. Counter-drone measures will be in place, The Washington Post reports, as will bomb technicians, countersnipers, and medical personnel from several federal agencies. While attendees will notice these security measures, others could be close to invisible — including camera networks that track their biometrics.

The measures at the National Mall appear to be a response to criticisms of lax security at the White House Correspondents’ Dinner, which was infiltrated by a gunman who allegedly shot at a Secret Service agent.

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There will be similar measures in place at the World Cup final, which Donald Trump is expected to attend — and where he will reportedly present the trophy to the winning team.

“This is going to be security-o-rama regardless of whether the president goes,” Jules Boykoff, author of Red Card: The 2026 World Cup, Sportswashing, and the FIFA Greed Machine, told The Verge. “If the president goes, that’s just an extra lacquering of security.”

Boykoff, a professor of political science at Pacific University, said there may be an increased ICE presence at the World Cup final as well, and pointed out that ICE arrested rapper 21 Savage at the 2019 Super Bowl — another NSSE — claiming he overstayed his visa.

Anne Toomey McKenna, an attorney who specializes in privacy and biometric surveillance, said the NSSE declaration may also make it easier to justify collecting communications data under the looser standard of Section 702 of the Foreign Intelligence Surveillance Act, instead of the more stringer requirements of the Wiretap Act.

Andrew Giuliani, executive director of the White House task force for the World Cup — and son of Rudy Giuliani — has said there will be heightened security at all the World Cup matches, even the ones Trump doesn’t attend. “You’ll have multiple perimeter checks from security. You’ll have checks while you get onto public transportation to make sure you’re a valid ticket holder,” Giuliani told the Atlantic Council’s Frederick Kempe. “Soccer fans — or futból fans — they generally like to come to stadiums late, in the 15, 20 minutes or so before the game.” But Giuliani said ticket holders should know that gates open three hours before kickoff and plan to arrive early so they don’t miss kickoff.

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The surveillance isn’t limited to one-off events and in fact involves building up a massive apparatus across the country. Through FEMA, the Department of Homeland Security gave $250 million in grants to states that are hosting World Cup matches, much of which was used to buy counter-drone equipment, according to The New York Times. The FBI has also been training local law enforcement agencies on drone mitigation. According to Giuliani, the Fan Fests in all 11 host cities will be covered by counter-drone technology. It’s unclear whether these cities are using the same tech that led to an airspace closure in El Paso earlier this year.

This is going to be security-o-rama regardless of whether the president goes.

New York City — technically one of the host cities, even though the matches are taking place across the river in New Jersey — spent $6.5 million on counter-drone technology. In Kansas City, Missouri, authorities have confiscated at least 16 drones since the World Cup began.

“The general rule with the World Cup and Olympics is that local and national police forces use the sports mega event like their own private cash machine,” Boykoff said. “The World Cup creates a state of exception that allows for all manner of securitization processes.” And in many cases, once these tools are in place, they remain. Paris, for example, enabled AI video surveillance ahead of the 2024 Olympics — and is keeping it in place through the end of 2027 despite privacy concerns.

Similar camera systems have been installed throughout the US ahead of the World Cup, even in areas far beyond stadiums. Kansas City also planned on putting cameras equipped with facial recognition on some city buses, even though the state government refused to fund the project over privacy concerns. The city initially went through with the program anyway, saying it would help identify missing persons and could thwart human trafficking attempts during a major international sporting event. City officials said that the images captured are checked against active missing persons alerts and only retained if there’s a match.

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“Privacy is always a tricky thing,” Tyler Means, chief mobility and strategy officer at Kansas City Area Transportation Authority, told The Washington Post. “We’ve always had cameras on our buses. It’s just new technology. I think in time it’ll smooth over and people will realize, ‘Well, it didn’t really feel any different.’”

The cameras aren’t operational yet because of backlash and technical delays, but Kansas City plans on implementing the program later this year — even though the World Cup will be over by then.

The America250 celebrations will be monitored by thousands of law enforcement officers, including National Guard troops and FBI agents, many of whom will be wearing body cameras. Several cities have expanded or reactivated CCTV systems ahead of the World Cup. Seattle reportedly reactivated dormant cameras after FBI and Seattle Police Department officials briefed the mayor on “credible threats” during the games.

McKenna said the increase in surveillance at these events isn’t unwarranted given the increased level of risk, but said there’s an issue with how biometric data is gathered and retained. McKenna noted that British Columbia, which is also hosting the World Cup, has regulations around how long surveillance footage from matches and other events can be retained — rules the US lacks.

Though CCTV has been around for decades, advances in camera technology — and AI integrations — have made these systems incredibly sophisticated. Early footage “told us a lot about what was happening, but it really wasn’t that different from what a police officer standing on the street could see themselves,” McKenna said. “That’s how the law in the US reached the conclusion that CCTV systems are okay — because it happens in a public space, so there’s no real reasonable expectation of privacy risk under the Fourth Amendment, which protects against unreasonable searches and seizures.”

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But cameras reach much farther than they used to — they can tilt, pan, or zoom, and can often see several miles away. They can be equipped with thermal imaging devices and facial recognition technology, all of which may be accessible to law enforcement. Some AI software can even analyze people’s facial expressions and claim to predict a person’s behavior, McKenna said.

“We have increasingly advancing AI systems with analytical capabilities that can merge so much data and detect things from the footage that before we wouldn’t know,” McKenna said. “An officer on the street wouldn’t be able to identify every person walking by, but facial recognition technology software is very common, and it can be utilized together with the footage that is being taken and collected by CCTV systems.”

All of this information can be sent to federal fusion centers, where information is shared between local law enforcement and federal agencies like ICE and the FBI. McKenna explained that when there’s more information-sharing between local law enforcement and federal security agencies, “we lose control over how that information is used.”

“That’s part of the protection we’re supposed to have under our laws — that information that’s been collected for national security purposes not be used for domestic law enforcement purposes,” McKenna said. “We have increasingly seen a blurring of national security measures becoming part of domestic law enforcement.”

There are still a couple weeks left in the World Cup. But there’s no telling how long all the surveillance data gathered around the matches will be stored, or how it will be used.

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