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Empty envelopes in your mailbox? Do not scan that code

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Empty envelopes in your mailbox? Do not scan that code

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A plain white envelope shows up in your mailbox. It is addressed to you. It may even have a tracking number. The sender’s name looks unfamiliar, but the delivery seems real. Then you open it. Nothing is inside. No note. No product. No explanation.

That would make anyone curious. And that is exactly what scammers may be counting on. Investigators and consumer protection groups have warned that empty envelopes and mystery packages can be tied to a scam known as brushing. In a more dangerous version, the package may include a QR code that tries to send you to a fake website or steal your personal information.

The bigger risk is what scammers hope you do next. If they can get you to scan a QR code, click a link, call a fake number or enter personal information, that strange envelope can turn into a much bigger problem.

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QR CODE SCAMS RISE AS 73% OF AMERICANS SCAN WITHOUT CHECKING 

A mystery envelope may look harmless, but it can be a sign that your name and address are already being used in a brushing scam. (Kurt “CyberGuy” Knutsson)

 

What is the empty envelope scam?

The empty envelope scam is often connected to brushing. That is when a third-party seller sends a cheap item, or sometimes an empty envelope, to a real person’s address to make it look like a real order was delivered.

Once the package gets marked as delivered, a shady seller may use that delivery record to post a fake “verified buyer” review on an online marketplace. Those reviews can make junk products look more popular than they really are.

Recent reports describe people receiving small white padded envelopes from unfamiliar or possibly fake sender names. Some people get them more than once. Others receive cheap trinkets, packing material or nothing at all.

That may seem like a strange nuisance. But to me, the bigger concern is this: someone may already have your name and home address.

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Why scammers send empty envelopes

Scammers do not need to send you anything valuable. They only need a tracking number that shows something arrived at a real home. Here is how the scam often works:

A scammer gets your name and address from a data broker, public record, old breach or online leak. Then they create a fake order using your information. Next, they mail a cheap item or an empty envelope to your home.

After the delivery gets marked as complete, the seller can make it appear that you bought the product. A fake positive review may then appear under your name or account details. That helps bad sellers boost ratings and fool real shoppers. It also shows that your personal information may already be floating around, where scammers can grab it.

THE ONE THING SCAMMERS CHECK BEFORE TARGETING YOU ONLINE

Scammers may use real deliveries, empty envelopes or cheap items to create fake “verified buyer” reviews online. (Kurt “CyberGuy” Knutsson)

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The QR code twist makes this scam more dangerous

Some mystery packages now include a QR code. The message may sound harmless. It may say something like “scan to see who sent this gift” or “scan to verify delivery.” Do not scan it.

A QR code is a hidden link. You cannot easily see where it leads before your phone reads it. Scammers know curiosity is powerful, especially when a package arrives with your name on it.

That QR code may send you to a fake website that asks for your name, phone number, address, credit card, bank login or shopping account password. It may also try to trick you into entering a one-time verification code.

That is where the real financial risk begins. If you give scammers your login details or banking information, they may be able to take over accounts, make purchases or access payment apps.

What to do if you receive an empty envelope

If an envelope or package arrives and you did not order it, do not panic. Treat it as a warning sign and take a few smart steps.

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1) Do not scan any QR code

Even if the card says you need to scan it to identify the sender, skip it. Go directly to the retailer, shipper or official website yourself.

2) Do not call mystery phone numbers

Scammers may include a fake customer service number or website inside the package. If you need to contact Amazon, Walmart, eBay, USPS, UPS or FedEx, type the official website into your browser or use the company’s official app.

3) Check your shopping accounts

Log in directly to your Amazon, Walmart, eBay, TikTok Shop and other shopping accounts. Look for orders you do not recognize, strange reviews, changed addresses or unfamiliar payment methods.

4) Change important passwords

Start with your email, shopping accounts and financial accounts. Use strong, unique passwords and consider using a password manager to create and store them safely. Do not reuse the same password across multiple sites. Check out the best expert-reviewed password managers of 2026 at Cyberguy.com

5) Turn on two-factor authentication

Two-factor authentication, also called 2FA, adds a second step to your login so a password alone isn’t enough. Use an authenticator app when possible. It gives you stronger protection than text messages and makes it harder for a scammer to get into your accounts.

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6) Watch your bank and credit card statements

Look for small test charges, unfamiliar purchases, new subscriptions or withdrawals you did not make. Report anything suspicious to your bank right away.

7) Check your credit reports

If you think your identity may be at risk, review your credit reports. You can also consider a fraud alert or credit freeze with Equifax, Experian and TransUnion.

8) Report the package

Report suspicious packages to the U.S. Postal Inspection Service at uspis.gov/report. You can also file a scam report with the FBI’s Internet Crime Complaint Center at ic3.gov. If a retailer’s name appears on the label, report it directly through that retailer’s official site.

WARNING SIGNS YOUR MAIL HAS BEEN FRAUDULENTLY REDIRECTED

If an unexpected envelope includes a QR code, do not scan it. Go directly to the retailer, shipper or official website instead. (Kurt “CyberGuy” Knutsson)

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What if you already scanned the QR code?

Scanning a QR code does not always mean your accounts are compromised. But if you entered information, downloaded an app or typed in a verification code, act quickly.

  • Close the browser window and stop using the site.
  • Do not enter any more personal or financial information.
  • Change the password for any account you entered and use a password manager to create and store a strong, unique replacement.
  • Turn on two-factor authentication (2FA).
  • Check your bank and credit card accounts for suspicious activity.
  • Contact your bank if you entered payment information.
  • Run a security scan on your phone or computer with a strong antivirus software.
  • Delete any app you installed from the QR code.
  • Report the incident to the FBI’s Internet Crime Complaint Center at ic3.gov and the FTC at reportfraud.ftc.gov.
  • If you entered your Social Security number, banking login or other sensitive information, consider freezing your credit.

Protect your phone from malicious links and QR codes

A good security tool can help block phishing websites, unsafe links and malicious downloads before they cause damage. We recommend using a strong antivirus software because it adds protection beyond basic virus scanning. It includes phishing protection, scam protection and web threat blocking for Windows, Mac, Android and iOS. Get my picks for the best 2026 antivirus protection winners for your Windows, Mac, Android & iOS devices at Cyberguy.com

Reduce the personal data scammers can use

Brushing scams often start because your name, home address, phone number or other details are already online. Data brokers collect and sell this information. Scammers can use it to make their tricks feel more believable. A data removal service can help reduce your exposure by requesting that your personal information be removed from broker sites. We recommend using a good data removal service to help remove your personal information from data broker sites and reduce the amount of data scammers can use to target you. Check out my top picks for data removal services and get a free scan to find out if your personal information is already out on the web by visiting Cyberguy.com

Kurt’s key takeaways

An empty envelope may look harmless, but it can be a sign that your personal information is already being misused. The most important move is to avoid anything inside the package that tries to pull you into another step. Do not scan QR codes from mystery packages. Do not call unknown numbers printed on cards. Do not enter personal information on a website you reached from a package you never ordered. Scammers are counting on curiosity. Slow down, go directly to official websites and secure your accounts before a strange envelope turns into a much bigger headache.

Have you received an empty envelope or mystery package you never ordered? Let us know by writing to us at Cyberguy.com

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Copyright 2026 CyberGuy.com.  All rights reserved.

Technology

Margaret Atwood says the problem with AI is ‘garbage in, garbage out’

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Margaret Atwood says the problem with AI is ‘garbage in, garbage out’

Maraget Atwood, the storied author of The Handmaid’s Tale and The Blind Assassin, was interviewed as part of the Babell Literary and Cultural Festival in Porto, Portugal. As it usually does at these things, the issue of AI came up, and Atwood didn’t mince words.

According to Deadline’s recap, Atwood said she’d used an AI chatbot exactly once, Anthropic’s Claude, and came away unimpressed. She was looking for information about the British detective series Father Brown and, well:

”Claude gave me the wrong answer, or it lied. Of course, it didn’t know it was lying because it’s not a human being; it’s a large language model… It had skimmed and sampled a lot of television reviews, but they never give away the ending in online criticism, so it was misled by the things it had read about the show.”

She didn’t have particularly kind words for the people who rely on AI either, calling them “opportunists” looking for the easy way out. But of course, as she pointed out, all LLMs are only as good as the data they’re fed, and putting your faith in a machine trained on scraped, previously published, and possibly out-of-date information isn’t the best idea.

“Human beings are not robots, but they are opportunists, so if there’s an easy way to cheat and it’s hard to detect, people will do it… But the thing about AI is that it’s garbage in, garbage out. Even people who use it for business reasons have to check it because it makes mistakes.”

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It’s the last day of Prime Day — here are over 140 great deals to choose from

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It’s the last day of Prime Day — here are over 140 great deals to choose from

We’ve arrived at the final day of Prime Day, which at this point should probably be called “Prime Week.” We’ve found discounts on all manner of gadgets, including TVs, smart home tech, chargers, headphones, and more. Some of the best deals have started selling out at some retailers, so if you’ve been craving a popular upgrade like the AirPods Max 2, time is running low.

The good news is that our team is still hard at work, and in addition to the deals that remain in stock, the retailers sometimes save up a few extras for the last day (like this Echo Spot that got a little cheaper). This roundup is our pride and joy; the culmination of over four days of deal hunting by our entire team. We’ve worked tirelessly for the last week and arrived at a list of over 120 discounted items (and growing) that we’re happy to share with you.

Of course, our Prime Day coverage spans every category The Verge staff touches, and is a great place to explore the full breadth of discounts we’re able to find on the stuff we’ve tested, regularly use, and love. We genuinely enjoy helping you save on cool tech and fun gadgets that are actually worth your hard-earned money, especially when everything is getting more expensive.

Smartwatch and wearable deals

Home theater and speaker deals

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Update, June 26th: Struck some out of deals near the end of the sale.

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Ohio robot cop retires after zero arrests

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Ohio robot cop retires after zero arrests

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Dublin, Ohio, gave a robot cop a trial run inside a public parking garage. Less than a year later, the machine was off the job and headed back to its maker.

DubBot, a Knightscope security robot used by the Dublin Police Department, was meant to help deter crime, support emergency response and give the city another way to monitor a busy public space. However, its patrols led to zero arrests, tickets or criminal cases.

Now the failed pilot raises a bigger question nationwide. Should local leaders have to prove these machines work before putting them on patrol?

AI TO MONITOR NYC SUBWAY SAFETY AS CRIME CONCERNS RISE

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Dublin’s robot cop pilot ended after its patrols led to zero arrests, tickets or criminal cases. (Knightscope)

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Ohio robot cop ends its parking garage patrol

DubBot began patrolling the Rock Cress Parking Garage in July 2025. The robot was one of Knightscope’s K5 Autonomous Security Robots, the tall white security machines built to move through public spaces and act as an extra set of eyes.

Dublin retired DubBot on May 12 after deciding the pilot no longer fit the city’s operational needs. The robot has since gone back to Knightscope.

The city’s public safety page now says the autonomous safety robot pilot has ended. It also notes that Dublin added other security measures at the Rock Cress garage, including entrance and exit gate arms and mirrors.

What the Ohio robot cop was supposed to do

DubBot was designed to support police operations, deter crime and give people another way to reach emergency help. The robot had 360-degree video cameras, two-way emergency communication and an emergency call button that could connect people with dispatchers.

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In theory, that sounds useful. A robot moving through a parking garage could make people feel watched over. It could also give police a live look at an area without assigning an officer there full time.

WHEELED, RUGGED ROBOT DOG BUILT FOR EXTREME INDUSTRIAL MISSIONS

But let’s be real here. A camera on wheels still has to solve a real problem. Parking garages have awkward corners, quick encounters and plenty of moments where something can happen fast. A robot moving at walking speed may create a visible presence. However, presence alone does not equal public safety results.

How much the Ohio robot cop cost

Dublin spent $128,080 in the first year of the agreement. The city expects a reimbursement from Knightscope of about $60,500, bringing the final cost down to $67,548.

The original plan was larger. Dublin had planned to pay $238,440 for two robots over two years. However, the second robot never rolled out. It was supposed to serve Riverside Crossing Park, but development needs and infrastructure limits kept it from going into service.

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SMART STREET SENSORS COULD BE WATCHING YOUR CITY NEXT

That leaves one robot, one parking garage and a pilot that ended with no arrests, no criminal cases and no tickets.

The city also collected no other performance metrics because the pilot was meant to test the robot before any expansion.

That part should make taxpayers pause. When a city tests an expensive public safety tool, people deserve a clear way to judge whether it worked.

US TARGETS CHINESE ROBOTS OVER SECURITY FEARS

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Why cities keep testing robot cops

You can understand why local governments keep looking at these robots. Police departments are stretched. Public spaces need coverage. Parking garages, parks and transit hubs can be hard to monitor with people alone.

Security robots promise a lot. They can move around, stream video, offer a help button and act as a visible deterrent. They also give a city a technology-forward image, which can sound appealing during a public safety pitch.

The challenge comes after the rollout. When a city says a robot deters crime, officials should explain how they will measure deterrence. When the robot supports emergency response, the city should track how often people use the help button. When the robot helps investigations, officials should show whether its video helped solve cases. Without that kind of follow-up, a robot can become a pricey symbol rather than a useful safety tool.

HUMANOID ROBOTS JUST GOT A WORKPLACE SAFETY SYSTEM

Other robot cop pilots have struggled too

Dublin is hardly the only city to test a Knightscope K5 and then move on. New York City tried a K5 robot in the Times Square subway station. That pilot ended after several months. Reports at the time noted that officers had to chaperone the robot and that the machine could not use stairs.

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San Antonio International Airport also tested a Knightscope robot. That trial ran into technical problems, including navigation issues, camera focus problems and trouble with live video and audio feeds.

Those cases do not prove that every security robot will fail. They do show that public spaces are tough testing grounds. A robot may look impressive in a demo, then struggle when crowds, tight spaces, doors, stairs and real people get involved.

The Knightscope K5 security robot was designed to monitor public spaces and connect people with emergency dispatchers. (Knightscope)

Robot cops raise privacy questions

The other issue here is privacy. Dublin has a broader public safety technology program that includes drones, license plate readers, security cameras, body-worn cameras and facial recognition technology under a formal policy. Add a roaming robot with cameras and emergency communication, and residents may have fair questions.

What does the robot record? Who can access the footage? How long does the city keep it? Does the system use facial recognition? What happens when someone presses the emergency button? What data goes to the company?

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Cities should answer those questions before a robot starts patrolling public spaces. The point isn’t to reject every new tool. The point is to make sure public safety tech comes with public accountability.

AI DASHCAMS ENHANCE TRUCKER SAFETY WHILE RAISING PRIVACY CONCERNS

What this means to you

If a robot starts patrolling your local garage, mall, park or transit hub, do not get distracted by the cool tech factor. The first question should be: What does it actually do when something goes wrong?

Can it connect you to a real person fast? Is someone watching the video when it matters? Can it help during an emergency, or does it mostly record what has already happened?

But let’s be real here. If your tax dollars are paying for this kind of technology, your city should explain the goal before the robot rolls out. Otherwise, people may only learn whether it worked after the money has already been spent. New technology can sound impressive. However, results still count.

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SCAMMERS CAN EXPLOIT YOUR DATA FROM JUST 1 CHATGPT SEARCH

Your phone holds your email, passwords, photos, banking apps and personal data. In this free CyberGuy Live replay, Kurt the CyberGuy walks you step by step through simple phone security fixes you can do at your own pace. You’ll learn how to improve your privacy settings, spot the latest phone scams, use trusted security tools and walk away with a simple checklist to stay protected. Watch the replay and get our checklist here:CyberGuyLive.com.

Kurt’s key takeaways

A robot cop patrolled a parking garage, led to zero arrests and then got sent back. That should make taxpayers ask some hard questions. But let’s be real here. If local leaders are paying for AI-powered public safety tools, they should explain what problem the tech solves, how success will be measured and what happens to the data it collects. Dublin deserves credit for ending the pilot when DubBot failed to deliver enough value. A robot can look like progress, but the real test is whether it makes people safer and gives taxpayers results they can actually see.

DubBot patrolled the Rock Cress Parking Garage in Dublin, Ohio, before the city ended the robot pilot program. (The City of Dublin)

Would you feel safer knowing a robot was watching your public space, or should your city have to prove the machine works before spending your tax dollars? Let us know by writing to us at CyberGuy.com.

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Copyright 2026 CyberGuy.com. All rights reserved.  

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